IPhone :: 4 And Exchange 2010 On Sbs 2011 Messages Not Download From Server?
Mar 20, 2012
We have just started experiencing these issues on some our customers iphones. they click on a message header and get "Message not downloaded from server", this used to happen with just graphic contented or embedded html with graphics, however after IOS upgrade to the latest version, even text E-mail is experincing this.
Info:
iPhone 4
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May 11, 2012
Hey, I am having issues connecting my iPhone 4 (iOS 5.1) to my Exchange 2010 server. When I create the account in my iPhone it verifys and leads me to believe the account is functional. When i go to send/receive mail, I receive a "Connection to the server failed" error. I have port 443 open on my firewall and can send/receive from OWA.I have rebuilt the account numerous times with both SSL turned on and off (both server and phone side).I have no special policies configured on the server either.
Info:
iPhone 4, iOS 5.1.1, Exchange 2010 fully patched
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Jun 20, 2010
I've been connected to my work email account through Microsoft Exchange for the past year with no problems. I was trying to send out an email today, and my iPhone could not connect to the server. I tried to re-connect multiple times, ultimately deleting the email account from my phone and attempting to re-install it. When I put in all the info into their respective fields and hit "next," all I get is a message that says "Exchange account verification failed." When I go through and save it anyway and try and update emails, it says that it cannot connect to the server. My IT dept. says no changes were made, and I've already tried a restore and restored from a backup, as well.I have no contacts, emails, or calendar on my phone!
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Apr 11, 2012
i was able to add exchange without any problem but when i go to the mail it will have error 'cannot get email'. i setup all the activesycn configuration in exchange 2010 and firewall ports. i have no problem connecting from my mac laptop with outlook-mac, it sync fine with calendar/contacts/task.
Info:
iPhone 4, iOS 5.1
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May 8, 2012
I have an iPhone with the latest update 5.1 and I'm configuring the Organization's email on it. The problem I'm facing is that the emails will keep redownloading again and again.
First when I configure the account it works well and downloads all emails, then after some time when I re-open mail application on iPhone, the emails will be downloaded again.
Info:
iPhone 4, iOS 5.1
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Jan 10, 2012
today my company's email provider changed the hostname for the Exchange server, so I'm stuck with my E72 not syncronizing any more, since I can't edit the server name field in the configuration properties.First of all: is this behavior by design? Because in case it is, the "Change" item in the Options menu should really be removed.
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Jan 12, 2012
Currently I'm using Exchange 2010 and publish OWA using TMG, I also add a path EWS at the TMG listener. Then I want to add a BIS account, when I create it in the office hours till let say 11:00 PM it keep saying validation error.
But strangely if I validate early morning at 3-5 AM it works. My colleague confirm it too when he tried it, almost all the user having the same experience. I tried with different provider too, same issue.
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Dec 17, 2010
I've tried to nail down for a long time whether this is possible or not, and I thought I would go to y'all for your feedback. Is it possible to use BIS to synchronize Calendar and Contacts over the air with a Blackberry and Exchange 2010. If so, do you have any reference that might show the proper configuration process.
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Jun 4, 2012
Calendar sync with exchange 2003 but after upgrade to exchange 2010 my Calendar doesn't sync anymore.
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Jun 23, 2012
I just set up Exchange 2010 and it runs greats supports SSL for IMAP POP and Activesync. IMAP is great because you have access to all your Inbox folders (with Active Sync / Exchange you can only have 1 such mailbox - blows). I've set up IMAP to my server on Android and BBs for my company clients - works great. I use IMAP at home with Outlook - great! I set up my Nokia Belle C7 and it pulls 20 random old messages off the server. I cannot figure out why it refuses to update the inbox contents.
I set to subscribe to all my other IMAP inbox folders no prob, it sees them. It outright refuses to see anything but the random old messages in my inbox? Whats going on? My phone is C7 Belle updated completely. I set up the account again as a "Hotmail" account and specified the exchange server - works very well and syncs well. Here you don't have access to any Inbox folders. Is this a bug with Nokia IMAP and exchange? I have another IMAP account which does work with Nokia.
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Jun 28, 2012
Wanna check whether in anyway my BB could direct access mailbox Microsoft Exchange 2010 without BES (private and/or Company).
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Sep 26, 2011
I am using hosted Exchange server 2010 for many years and have around 500 contacts with pictures in my contact book. Once I receive Motorola Photon 4G same as on my prior Epic 4G I sync to exchange account and all my contacts with pictures was there. I do not even yet sync to any other account. I need to reflush my phone, using regular stock software I did stock reset (factory default with erasing data from both storage cards) and once phone back I again link it to my exchange account. It resync all contacts as expected, but this time without any pictures. I did not make any changes on exchange server between 2 sync. I can still see picture on exchange webinterface, ipad and outlook. I repeat delete, reset and resync on my android multiple time, I went to exchange webinterface and delete link to this phone account. No pictures, whatever I do can not get it back, but I know it was working. I installed for fun exchange by touchdown and it sync all ocntacts with pictures, problem I do not like it as it keep contact and calendar in it own database and it not easy to integrate with other apps.
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Apr 18, 2012
My iPhone 4S isn't syncing with Exchange server, when i have deleted emails and or filed them via my laptop. Currently lapton says i have 60 email in inbox, and iPhone says 118.Also i have noticed that iTunes isn't opening when i connect the iPhone to my laptop.Both iPhone and iTunes is on the latest verison of OS.
Info:
iPhone 4, iOS 5.1
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May 7, 2012
The contacts on my iPhone comes from my Works Exchange server. I leave leaving my work on Friday. Once they disable me on the work exchange server, will I loose my contacts on my iPhone? Is there any way of saving these contacts that are already on the phone?
Info:
iPhone 4S, iOS 5.1
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May 22, 2012
iphone won't sync since updating to IOS 5.1.1; get mesage saying "unable to verify" or can't connect with server
Info:
iPhone 4, iOS 5.1.1
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May 31, 2012
I'm having an issue with IOS 5.1.1. Since Monday, my iPhone is downloading emails from my Exchange (outlook) account like it always has, the problem is, when I delete an email in Outlook, it's not deleting from my phone. Similarly, reading an email in Outlook doesn't mark it as "read" on my phone. This leaves me at the end of the day with hundreds of unread/extraneous emails on my phone that I have already addressed, filed or deleted in Outlook. How do I correct this?
This is weird because it has worked correctly with everything syncing properly up until this week, and I did not update anything.
I'm using a PC for the Outlook - same PC as always, and no updates unless my company updated something remotely without my knowledge.
I have set up my email account using the "Exchange" option when I added it. Already tried deleting and re-adding the account (twice).
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Jan 5, 2012
Cannot setup Exchange 2010 Active Sync account. I keep getting the following error:"You entered an incorrect server address or the server requires a protocol version that Email does not support"'m an Exchange admin & have other devices in the enviroment. My account works on other devices. I've tried other test accounts on the Xoom & cannot get it to sync with Exchange. I've created a new policy as per the instructions found here - https://motorola-global-ortal.custhelp.com/app/answers/detail/a_id/65228/~/motorola-xoom-%E2%80%93-%22this-server-requires-security-features-that-your-android still the problem persist.
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Aug 9, 2012
Several Motorola smartphones (mainly Razr's) are creating multiple ActiveSync records in Exchange when users provision a corproate email account on their phone. One record will become blocked or quarantined causing the phone not to receive mail. The user is also emailed a notification which is generating support calls.
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Mar 7, 2010
Here is what I want to do. I want to sync my contacts and calender with my gmail account. Then I also want to check my work email (exchange server).
The problem, it appears you can only do one microsoft exchange account at a time? Which I currently have set as Google contacts/calender.
Any solutions on how else I can check my work email?
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May 21, 2012
I can't sync with exchange server after upgrading to ios 5.1.1. have restored and reset phone and also have deleted the account and added back in; still no luck
Info:
iPhone 4, iOS 5.1.1
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Jun 6, 2012
after updating to IOS 5.1.1 my iphone will not sync with exchange server
Info:
iPhone 4, iOS 5.1.1
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Jun 8, 2012
email form exchange server is not being pushed to iphone
Info:
iPhone 4, iOS 5.1.1
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Apr 30, 2012
Inputing calendar appointments on my iphone and they do not show up on my exchange server calendar. This operation was previously working before IOS5 update.
Info:
iPhone 4, iOS 5
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Jun 9, 2012
I currently have Exchange account and I synchronize contacts (and other info) with the server. I want to decouple the Exchange server and my iPhone, (for example, if I delete all the contacts on the Exchnage server I want to keep them on iPhone).
If I go to Settings/Mail/Exchange and I set Contacts to Off, I imediatelly get a warning messate that all my ActiveSync contacts will be removed from my iPhone.
Info:
iPhone 4, iOS 4
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Jul 17, 2010
Just getting my wife's iPhone 4 setup and updated to 4.0.1. Her Microsoft Exchange account works correctly on her old 3G (3.1.3) and on her iPad (3.2.1) but gives this error when trying to retrieve mail: "The connection to the server failed" on the iPhone 4. We have re-entered the correct information many times and also tried the account on my iPhone 4 and it gives the exact same error.
Again, the account seems to setup and verify fine under settings > mail > etc.. but once we try to retrieve the mail it fails with the server error.
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Apr 22, 2012
Unable to access my email, says no server connected as well require Password for Exchange. I have entered a password that never accepts it
Info:
iPhone 4S, iOS 5.1
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Mar 11, 2010
I have 9000 BOLD and have already add a POP account. Is it is possible to add a new exchange account? I tried but with no success. We have BIS program active with COSMOTE-Greece.
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Jan 15, 2010
I have updated to 2.2009.51-1.002. I can access my exchange server over a web browser, so data connection is working, and I have the right details. I do get a message about invalid certificates on Firefox. On the N900 I get the message "either exchange requires secure connection or account is disabled".
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May 17, 2011
I carried out the gingerbread FOTA update yesturday, and now I cannot sync with my exchange server. It worked fine before the upgrade. I even deleted the account and tried to re-configure with the same server and domain details, but all i get is a message saying it failed to connect to the server
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Jan 13, 2012
where do I install the certificate for an exchange active sync synchronization ?can find anything in the manuals?
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Apr 2, 2012
I am functioning on an exchange server. I am finding that e-mails opened on my bb are open in Microsoft Outlook on my desktop. However, e-mails opened on my desktop are remaining unopened on my BB. The two will not reconcile, my handheld is taking precedence over any changes made on the desktop in outlook
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