BB Curve 8900 :: OS Crashes During Reboot - How To Retrieve?
Jun 19, 2010
My handset crashed due to loading 3rrd party applications. I get a message on the screen 'Reload Software:552' when I switch on the handset. The handset cannot be recognized by the desktop manager when it is plugged in. The handset ceases all its functions till the OS is restored or retrieved. One option is to go to the authorized service centre. But that is hundreds of miles away for from where I stay. Is there any other way that I can personally work on retrieving it.
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Aug 4, 2011
Basically, the phone went completely dead, despite being fully charged. At first there was no response from the phone whatsoever and this went on for about 4 hours. I was out of the house and had no charger so assumed that maybe the battery had run out.However, after about 4 hours the Blackberry began behaving very weirdly. Every so often, the red LED light comes on for about 10 seconds and then it tries to switch on (without me pressing a button). The reboot bar comes up, but when this is only about 5-10% full the Blackberry crashes and does exactly the same thing again, crashing at the same point. Sometimes it can do this continuously and sometimes it will go completely unresponsive again.
Removing the battery makes no difference, because when I put it back in it simply behaves in the same way.I tried launching a software update through BB Desktop to remedy this, but half-way through the programme said that it could not connect to the Blackberry, even though it had previously been connected.
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Feb 20, 2010
Recently, my web browser will randomly crash and the entire phone will reboot as if the battery was removed and then replaced. Has anyone else had this problem and is there a way to keep it from happening?
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Sep 6, 2010
Since updating my OS the audio files that i often transfer to my curve will crash the phone except for the very bottom file on the "all songs" menu inside the BB music player. It is the strangest thing, and very problematic. I have loaded random music files on and switched priority and it is always the last file on the list that works and everything else above will cause the crash. To help clarify some info. The music files are from an itunes playlist and they are all spoken word that range from 5-7hrs each and i have from 2-4 of them at a time. BB desktop manager is the method of syncing and the method of updating the OS as well.
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Dec 8, 2011
HOW DO I REBOOT MY BB CURVE 8900?
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Mar 14, 2010
The main reason i bought the phone.Was because of a virtually non existent signal on the Orange network.(dropping calls etc).Anyway. To cut a long story short.It will find UMA.But takes an age to lock on.And sometimes when making /receiving calls i get cut off and my router crashes (loses internet connection)!If i go into my wifi settings in my phone (wifi diagnostics). Under UMA it says 'UMA connection failed'.But no 'error' code!!
I have checked my router setings and everything seems ok as it does on my phone.
But this morning i contacted AOL router support and they told me that it will not be the router but an issue with the phone!
While i am typing this.It has just found UMA (after approx 1 hour of trying) but if i make a call or receive one , i will more than likely be cut off.I forgot to mention that i have a 'speedtouch'(thompson) router. And am thinking of asking AOL for a 'Netgear'!Would this help?Although my laptop and xbox 360 run just fine via the speedtouch with no problems whatsoever
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May 7, 2010
My friend lost his blackberry 8900. He canceled his contract with TMobile so the phone was SOS. The phone was insured but since the contract was canceled they won't honor it. Is there anyway he can retrieve his contacts in the Desktop Manager? He backed it up all of the time Is the contacts in a file on the computer that he can read? thanks in advance. I looked in the loader back up IPD files and all I see is a lot of jibberish. But no contacts.
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Mar 4, 2010
I just got a BB 8900 and I love it, but there is something that annoys me. When I set my home screen picture and then reboot for whatever reason, the home screen wallpaper reverts back to the default. How do I prevent that from happening?
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Feb 24, 2010
i was wondering if RIM will change this annoying reboot each time you install something... It's not like the iPhone you can download an apps just for fun, with BB you have to think that you don't need your phone during 5 minutes, that nobody is going to call you, and it's so annoying.I think i would install so much more application without the automatic reboot.
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May 25, 2011
my phone is the Blackberry Curve 8900 and i am on the o2 network.I recieved an upgrade message tonight from Blackberry App World for the newest version of the app.I downloaded and then let the phone reboot.Since then the load up screen gets about halfway then freezes.I have removed the battery and left for 10 mins but no luck.I left the phone to reboot for around an hour but no luck.I have also tried connecting it to the PC but it says the device is not recognised as it is rebooting?
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Feb 6, 2010
I was sent some information on bb messaging and after a long conversation on the instant messaging i noticed the old messages were gone.
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Mar 25, 2010
When i reboot my phone after I installed a few upgrades to some applications, as usual.I was asked to reboot.It restarted the phone, however does not completly reboot back to my home screen. Instead, it is stuck on my Network Provider's screen...(o2 Welcome Screen)Im guessing it is still finishing the installation of some upgrades, but it has been like this all night.
I did a baterry pull, and took out the SIM Card and memory card, however it still seems to be stuck on the Network Provider's home screen.I had this issue last time, and I was advised from another forum to turn off the phone from the Off button on the phone, pull the battery and memory card, reinsert the battery without the memory card.This worked perfectly last time. Now, while the welcome screen is showing, if i press the off button, it will "Verify Security Software" and turn off.
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Apr 25, 2011
My Curve 8900 shut down over the weekend. It won't come back on. It goes off and when I press the power button, the red light comes one, the backlit screen with the hourglass comes on and then it goes off again. A little while later, it starts the cycle over again, backlit blank screen, hourglass spins, bb shuts off.
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May 26, 2010
Ive been playing in google for the last hour and cant find anythign that helps. this morning my 9700 crashed as it does regularly and it wont load again. it gets to the status bar, makes its way about 1/4 of the way down and then crashed and tries to reboot. started at 9 am this morning, ive tried hard and soft resets, the battery was out of it for over an hour, desktop manager cant do anything with it becase it keeps crashing while its connecting. a new phone is in the mail but i need this phone for work and i need to boot this thing in the next little while. again ive tried ctrl alt dlt methoed a few times, numerous battery pulls, battery sat out of the phone for over an hour, tried booting it with the battery out, tried conecting to it with the battery in and out to desktop manager and nothing has worked.
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Oct 15, 2012
This is an error that i noticed the last weeks ago how u can see in the video my smartphone crashed. I have also updated to the latest firmware. Does it happen that the smartphone do too much and just reboot?
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Sep 3, 2014
I frequently lose signal in my work place because of bad coverage. When this happens, my phone is unable to retrieve any signal until I reboot it.Â
I have tried activating and de-activating Airplane Mode to get the phone searching for a signal again, but this no longer works.Â
Info:
iPhone 5s, iOS 7.1.2
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Nov 23, 2015
Annoying message displayed during the s6 start up?
"Failed to retrieve multimedia message please try later" is what it constantly displays.
As far i am aware i have deleted all old mms and have auto retrieve disabled on advice of the stage fright virus prevention,could it be that?
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Mar 6, 2010
Got my bb about 2 months ago and everything's working fine until today i couldnt retrieve email on my bb. i tried to reboot (hard) and reformat my phone but each time when i tried to reset the email settings, a message "your device had a problem connecting to the server" will appear.i'm using a bb bold 9700 currently.
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May 22, 2010
I had an 8310 and just bought an 8900 brand new off of eBay. I used the 8310's speakerphone A LOT for listening to music and loved it! I always took the back of the phone off too so that it wasn't coming through 2 little holes through the top. Is the sound quality and volume of the 8900 equal to or greater than the 8300 with its batter door off?
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Jan 7, 2010
If I recieve an e-mail on my phone, it is automatically removed if I open the same e-mail on Microsoft Outlook 2007.
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Sep 17, 2010
Just got myself a BB 8900, however it dosent seem to have any device memory, i have looked under memory in the options menu and it doesnt say anything about device memory and when i connect it to my PC i cannot find the phone on my computer unless i have a memory card pluged in,
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Jan 20, 2010
hi. had 8900 for few months on orange uk with data plan. have been using email, internet and windows live and blackberry messenger all fine using either wi fi or mobile now all of a sudden its stop working and i cant use none. when i try to connect to internet i get a msg say this is a wi fi service please ensure your device has a wi fi connection , bb messenger wont send mgs or receive windows live jus says this service is not enabled for this handheld. ive contacted orange but they havnt helped they did say it could be a update of facebook causing problem?. have tried removing battery and restoring removed service books etc nothings fixed. can anyone help plz?
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Jun 29, 2010
I recently purchased a blackberry 8900 and am trying to upgrade the software to the newest version (5.0 I assume). However whenever I check for updates via the blackberry site the desktop manger pops up and does not offer this upgrade. All it says it 4.6.1 (current) and the rest are downgrades, so I'm not quite sure what I need to do to get the new OS to even appear, much less download it and work.
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Aug 11, 2010
How can ichange my blackberry IMEI? im getting an MM6 error on the phone.
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Jul 7, 2010
Hello everyone, i have a serious problem with updating my OS. am currently using the 4.6v and i want to update it to v5.0 but every time i try to update it from desktop manager it seems that it cant find the files to update it, it just show the old version4.6 and i tried download the update from many websites and it still doesn't want to show it on the Desktop manager. And when i tried the application loader it says the i have the latest software and its still v4.6
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Feb 21, 2010
is there any different between them.? why the name different
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Nov 15, 2011
I've took the battery out after waiting half an hour after it crashed and I've done this several times now! I've also waited as the battery as warm so I waited for it to cool but it did the exact same thing! I need my phone in a matter of hours for an alarm and incase of emergencies to do with my family!
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May 24, 2010
I have the BlackBerry Curve 8900 for AT&T and I have recently noticed that there is a 5.0 Update for basically the most recent BlackBerry's that have came out and I wanted to know if I will be able to get this 5.0 Update because it looks much better then the regular Version you get when you get the BlackBerry Curve 8900.
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Apr 5, 2012
Every time I try and download the OS 5.0 software the installation stops and says 'an error has occurred whilst downloading software for your device. Please verify your internet connection or try again later, if the problem persists'. This always happens when the download reaches around 850/1070 modules. Currently I have software version: v.4.6.1.314. I have tried downloading the update from the Blackberry Desktop Software and also straight from [URL]
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Aug 8, 2010
When I launch Media Manager on my PC, I get a message that file "About_RIM_Background.png" is not found, and the application terminates. I found the file is present. What can I do to get pictures off my BlackBerry and into my PC?
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Dec 1, 2012
when i try to update my apps, i click on the app i want updated. i then click on update. the update begins to download, and everything is fine. but when the update is finished it does not install. instead, as soon as it is downloaded i will get a loading icon in the middle of my screen then my blackberry turns off and reboots. this happens with every app, and also happens when i check for OS updates.
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