Basically, the phone went completely dead, despite being fully charged. At first there was no response from the phone whatsoever and this went on for about 4 hours. I was out of the house and had no charger so assumed that maybe the battery had run out.However, after about 4 hours the Blackberry began behaving very weirdly. Every so often, the red LED light comes on for about 10 seconds and then it tries to switch on (without me pressing a button). The reboot bar comes up, but when this is only about 5-10% full the Blackberry crashes and does exactly the same thing again, crashing at the same point. Sometimes it can do this continuously and sometimes it will go completely unresponsive again.
Removing the battery makes no difference, because when I put it back in it simply behaves in the same way.I tried launching a software update through BB Desktop to remedy this, but half-way through the programme said that it could not connect to the Blackberry, even though it had previously been connected.
My handset crashed due to loading 3rrd party applications. I get a message on the screen 'Reload Software:552' when I switch on the handset. The handset cannot be recognized by the desktop manager when it is plugged in. The handset ceases all its functions till the OS is restored or retrieved. One option is to go to the authorized service centre. But that is hundreds of miles away for from where I stay. Is there any other way that I can personally work on retrieving it.
Ive been playing in google for the last hour and cant find anythign that helps. this morning my 9700 crashed as it does regularly and it wont load again. it gets to the status bar, makes its way about 1/4 of the way down and then crashed and tries to reboot. started at 9 am this morning, ive tried hard and soft resets, the battery was out of it for over an hour, desktop manager cant do anything with it becase it keeps crashing while its connecting. a new phone is in the mail but i need this phone for work and i need to boot this thing in the next little while. again ive tried ctrl alt dlt methoed a few times, numerous battery pulls, battery sat out of the phone for over an hour, tried booting it with the battery out, tried conecting to it with the battery in and out to desktop manager and nothing has worked.
This is an error that i noticed the last weeks ago how u can see in the video my smartphone crashed. I have also updated to the latest firmware. Does it happen that the smartphone do too much and just reboot?
I've took the battery out after waiting half an hour after it crashed and I've done this several times now! I've also waited as the battery as warm so I waited for it to cool but it did the exact same thing! I need my phone in a matter of hours for an alarm and incase of emergencies to do with my family!
Recently, my web browser will randomly crash and the entire phone will reboot as if the battery was removed and then replaced. Has anyone else had this problem and is there a way to keep it from happening?
Every time I try and download the OS 5.0 software the installation stops and says 'an error has occurred whilst downloading software for your device. Please verify your internet connection or try again later, if the problem persists'. This always happens when the download reaches around 850/1070 modules. Currently I have software version: v.4.6.1.314. I have tried downloading the update from the Blackberry Desktop Software and also straight from [URL]
When I launch Media Manager on my PC, I get a message that file "About_RIM_Background.png" is not found, and the application terminates. I found the file is present. What can I do to get pictures off my BlackBerry and into my PC?
when i try to update my apps, i click on the app i want updated. i then click on update. the update begins to download, and everything is fine. but when the update is finished it does not install. instead, as soon as it is downloaded i will get a loading icon in the middle of my screen then my blackberry turns off and reboots. this happens with every app, and also happens when i check for OS updates.
However the last few weeks, it's been cutting out, Crashing, freezes up. Boots up, goes to the White Screen and goe's black, doesn't come on for at least 5 minutes before it boots up.I've been trying to reload its software but unable to because the phone freezes up and cuts off. So i have no clue what to do at this point. It has little episodes where it spazzes out goes white and the screen flickers for 20 seconds and shuts off. Battery pulls have been tried to fix the issue but even that isn't even working.i'm a Blackberry Guru myself but i've never seen this issue ever before on my Curve 3G. The odd occasional crash maybe due to over load on the memory, but this is getting beyond a joke, i can't even boot it up for at least 10 minutes or even a minute after it boots up it goes like Hell is decending into the thing.
UPDATE: I'm also being informed i'm not the only one with this issue, a fair few blackberries have gone insane in my area. Like if a hacker is tapping into the software and destroying it inside out with a virus or something. < An idea but not accurate.
I bought my blackberry 9300 curve about a year ago, but since two months, my blackberry crashes a lot. I was running on the newest os 6 version, but when it kept crashing I downgraded it to v5.0.0.977. But it still crashes. Today I figured out that if I turn off my wireless connection it won't crash.
I bought my bb in may. Now since a week ago it sometimes crashes the screen turns green and purple and it fades to white. I have to take out my battery and charge it without. Then when the sign of no battery shows I put it back in. When I reboot my bb without taking out the battery first it gets stuck in the process.
But the BB keeps on crashing, and the amount of crashes increase..
Since updating my OS the audio files that i often transfer to my curve will crash the phone except for the very bottom file on the "all songs" menu inside the BB music player. It is the strangest thing, and very problematic. I have loaded random music files on and switched priority and it is always the last file on the list that works and everything else above will cause the crash. To help clarify some info. The music files are from an itunes playlist and they are all spoken word that range from 5-7hrs each and i have from 2-4 of them at a time. BB desktop manager is the method of syncing and the method of updating the OS as well.
The main reason i bought the phone.Was because of a virtually non existent signal on the Orange network.(dropping calls etc).Anyway. To cut a long story short.It will find UMA.But takes an age to lock on.And sometimes when making /receiving calls i get cut off and my router crashes (loses internet connection)!If i go into my wifi settings in my phone (wifi diagnostics). Under UMA it says 'UMA connection failed'.But no 'error' code!!
I have checked my router setings and everything seems ok as it does on my phone. But this morning i contacted AOL router support and they told me that it will not be the router but an issue with the phone!
While i am typing this.It has just found UMA (after approx 1 hour of trying) but if i make a call or receive one , i will more than likely be cut off.I forgot to mention that i have a 'speedtouch'(thompson) router. And am thinking of asking AOL for a 'Netgear'!Would this help?Although my laptop and xbox 360 run just fine via the speedtouch with no problems whatsoever
Reboot complete (main screen/carrier logo) First Time and Device Usable Second Time Minutes:Seconds 3:13 - 3:37 Custom Theme 3:11 - 3:25 Default Carrier Theme Theme's have no real effect from what I've noticed. Unless you have a really big gfx intense theme. 3:13 - 3:23 Password 3:13 - 3:25 Password + wallpaper on mem card 7:09 - 7:21 "Memory Clean Turned on" + Theme + password + wallpaper on mem card Re-test (that was way too long) 6:36 - 6:45 "Memory Clean Already On" + Theme + password + wallpaper on mem card. 3:23 - 3:45 "Encrytion Media Card Only" + BerryWeather + Theme + password + wallpaper on mem card + Mem Compression Memory Clean and Encrytion (Device Memory Enabled) either one of those on will increase reboot time by atleast 2-3mins. When enabling Device Memory encryption Memory Clean is automatically turned on and can't be disabled. So in my testing reboot time was between 6-7mins. My current config setup is that last test. Since Password is on, I see no need for Device Memory encryption to be on. Without the password you can't gain access to device files. ZonaSnap , QuickLaunch, Blink all preloaded during each test. 8 Email Accounts, about 80 read emails, and 100+ sms, 41 apps anyone that is getting 1-2min reboot please post your settings.
How much are the fast reboot or reboot/kill software really needed on ICS?im finding that even on a large exclude list there are still apps that run, that i dont really need and eat up some of the interal memory.is there any other way other than rebooting all the time to get rid of them? Will rebooting drain more battery energy?
my battery fully drained and I plugged it in it started to reboot but then at about 70% it froze and won't go passed this. I've left it for over a hour and even plugged it into my pc and the blackberry manager doesn't make any diff I think it doesn't even pick it up as it says device is rebooting/ needs.
I have 8530 and OS 5, last night i just downloaded some software, acurate weather and 1 theme and true caller from application world, system asked for restart and after that i restarted and it moves upto the window when my carrier logo appears and stuck there only, i removed battery many times and tried but same situation its not getting started, tried to connect with desktop software but show disconnected as its not completely starting.i removed battery and hold on charging and then inserted battery and restarted but same situation.
Last night, my blackberry was freezing up, so I took the battery out to reboot it. I fell asleep with it rebooting on the charger, but when I woke up around eight hours later it still wasn't finished rebooting. The white line was only about 3/4 of the way full and it wasn't moving, so I took the battery out to reboot it again. It was going fine until it reached that spot again, and stopped about 3/4 of the way full. I took the battery out for an extended period of time and tried again, but the same thing happened
my battery fully drained and I plugged it in it started to reboot but then at about 70% it froze and won't go passed this. I've left it for over a hour and even plugged it into my pc and the blackberry manager doesn't make any diff I think it doesn't even pick it up as it says device is rebooting/ needs charging.
how to reboot my curve 8520?i have app updates but cannot get into my app world until i reboot the device.it told me to hold down the power key but all that does is turn the fone off. the icon on my screen saying i have updates knowing i cant update them makes me want to throw the phone at the wall?
lately my bb will just restart itself in the middle of a function - my online banking, sending a text, etc., and then when it comes back on, it has zero battery - like where i get the message that the battery is too low for radio use. how can i stop this? or does this mean i need a new battery?its happened about 4 of the last 14 days. i checked to make sure my software was current, and made sure i wasnt overloaded with too many things saved on my bb.
i updated my software version 5, this took over 45mins, when it finally completed, the BB message was to reboot so i clicked ok. its been ober 40mins and the red light is flashing but the phone has not turned on!
