BB Bold :: "The Item Is Not Available For Your Device Model, Device OS, Carrier And Country Combination"
Aug 11, 2011
I have tried to down load an app from bb appeared and this message appears on bold 9780 "The Item is not available for your Device Model, Device OS, Carrier and Country combination"
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May 18, 2010
I have a phone that is locked for AT&T carrier, and I want to unlock it to be used in an Indian carrier. Will upgrading the OS of device using OS from an Indian Carrier do the trick? Or I have to get unlocking codes from AT&T or some other media to unlock the phone?
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Mar 7, 2010
I have a strange problem since yesterday. Out of the blue my 9700 (5.0.0.442, free device, Vodafone Germany) can no longer connect to the Internet. The connection to the BIS, however, is still there. It lacks only the right service books. Vodafone said that I should do a software update -> so I installed 5.0.0.536. But the problem persists. The Vodafone-BlackBerry support is then determined that posting the service books hang in a "queue" and can not be delivered. They created a new BIS account for testing, even there the problem exists.My carrier says I have to replace the 9700. But I don't think, that this is a hardware problem.
Sounds more like a software problem to me, because some service books still arrive:
Wi-Fi TCP / IP Browser
Wi-Fi TCP / IP Transport
Save Self VPL
D2 WAP 2.0
Wap Push Config
Vodafone DE MMS transport
Provisioning
Akkupulls, resending service books, wiping and new firmware install brought no improvement. I just despair.
Every data connection with no BIS requirement works. (e.g. weather apps)
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Mar 25, 2010
My 5800 is completely original. It responds to all the Nokia commands, PC suite and Ovi Suite identifies it, I was able to update its firmware to the latest every time its available, it does everything a 5800 is supposed to be, works like a charm every time. Now the thing is, the product code on the back is 0565881, which the Nokia can-i-update site says belongs to a version of the 6210 Navigator. If you find my post helpful please click the green star on the left under the avatar.
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Jun 5, 2012
If you break your iPhone, take it in, and pay the fee. Can you get a different color and/or different model?
Info:
iPhone 4, iOS 5.1.1
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Feb 25, 2010
I have searched this entire forum and can't find an answer. I have a Droid from my company and I LOVE IT! My wife has a BBerry. I want to get another line for a part time small business I have. I definitely want a BBerry and I realize I will have to pay a monthly data rate from someone for my email needs. Will not need many monthly voice minutes as my usage will be mainly data-email. Verizon is carrier for wifes BBerry.
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Jun 3, 2012
I have an activated iphone and I want to know if I ever accidentally restore it to factory setting (pressing unlock/lock button + home button) can I restore it to my backup without the need of a carrier sim? The iphone is carrier lock in other country and I have no carrier sim.
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Jul 20, 2011
Has anyone else experienced this? It seems to take a very, very long time to retrieve the device model information. It is extremely quick up to that point, and then when the "round circular M" appears, it seems that it is stalled for some reason. I know I have more than 100 photos and a few videos, but should it take up to half an hour?
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Jan 15, 2010
I had a BB 8900 Curve which i replaced yesterday with a Bold 9000 and now cannot register the device on the carrier network. Calls etc are fine, just BIS will not. My previous 8900 worked fine? I have been on the phone with the carrier the entire day and they have not been able to resolve it. All i did was change the device in the BIS website and now it is broken.
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Sep 30, 2011
Can the 8350i be used as a WiFi only device without carrier activation? I of course know that it would not receive any BB specific services but I would want to be able to browse the Internet and use apps that can use WiFi directly.
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Apr 21, 2010
Desktop mgr 5.0.1.37.When I connect (via USB) the connection appears to be recognised - clock appears on BB and PC beeps. After a few minutes PC & BB icons appear on BB screen but no interconnecting arrows. When I try to sync there is no device and PIN number showing on Device Mgr so it doesn't sync. Then the Desktop Mgr greys out and appears to freeze - I then have to disconnect the BB to unfreeze.
Device manager shows two RIM virtual serial ports v2 Com 3 & Com 4. If I try to update the drivers it says most up to date are loaded although the drivers are dated 24 Nov 2008 and are version 2.2.0.3 and appear to be called RimSerial_AMD64.sys (I'm using Intel i7 processor).
Devices & Printers screen shows a RIM Composite Device icon.
Windows in Win 7 Home Premium 64 bit.
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Apr 19, 2015
I have a rooted Galaxy S5 running stock 4.4.2 KitKat. I want to remove the carrier name from the lock screen (not the status bar). I downloaded Wanam Xposed and while several of the features in it worked, hide carrier was not one of them that did. How I can hide or remove the carrier name on the lock screen?
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Apr 10, 2011
I have got Curve 9300 with OS v5.0.0.977. I am unable to receive anything using Bluetooth from the paired device but sending anything to other device is OK.
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Mar 30, 2012
my iPhone 4 is lost, how can I use my mobileme app in i cloud to remote lock it if i cant remember my passcode?
Info:
iPhone 4, iOS 5.0.1
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Apr 27, 2010
I accidentally deleted the Device Calendar from the Service Book menu. I left my e-mail address calendar that has all of my appointments in it. Now, when I try to sync with the desktop software and outlook, it will not process any calendar appointments. I have a BB Curve 8330.
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May 6, 2011
Does anyone know if the Goog is working on a permanent way to identify the browser on a Xoom as a desktop device and not a mobile device?
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Apr 28, 2014
Since the last windows update from this week windows cant detect my nexus 5. I tried everything. It keeps showing up like "Unknown USB Device (Device Descriptor Request Failed)" And i doesn't show up immediately when i plug in the phone. It takes like 10 seconds, then it shows that with a yellow triangle.
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Mar 10, 2010
You've probably all been asked this loads and I've read some forums posts and tried software but ive not been able to find a solution or answer.Basically Ive just got myself a Storm2 and was told by my provider that I could sync my emails from outlook to my device and back like a windows mobile device. As ive found out this isnt the case, I really like the phone and dont want to hand it back over to swap for another device but if I dont find a solution then I wont have a choice.My question is, is there any software available that will sync my device to my computer the same as a WM device does through activesync?I have tried Astrasync and Notifysync both which throw errors up and dont work
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Feb 1, 2010
I have a Nokia 2680 and I fully charged my bluetooth earpieces.On my phone, I set the Bluetooth on, gave my phone a name and selected phone's visibility to all.When I try to add a paired device to add the bluetooth, it gives me a message saying no device found.The bluetooth earpiece is right next to the phone. Can anyone help?
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Jun 22, 2010
I have missed the 24th preorder date and I was wondering if by any chance even 1 in million manage to get on hold of a payg iphone 4 (uk) from a carrier like orange, 3 etc. Is there a difference having an officially unlocked iphone from apple vs an ultrasn0w etc. unlock device?? (other than any ethical/moral issues ). Any specific stuff that I will not be able to perform with such an unlock?, any downsides like slowdowns (if it’s a 24/7 background running service etc) ?
I know that O2 official unlock iphones for $15, but I haven’t found any certain info on the other carriers. (note: the phone will not be used to UK at all, so some proposed actions from carriers like: “use the phone for 3 months with the carrier and then ask for an unlock” will not work in my case.)
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Jun 8, 2010
If I have a corporate blackberry with email delivered from BES, and I want to add an additional internet email address, can I do this on the handset or web (equivalent to mobileemail.vodafone.net)?
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Sep 12, 2012
My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
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Jul 17, 2011
I updated my blackberry software overnight on my device (curve 9330) and when I woke up in the morning there was a constant white screen with a little diagram and 561 error message underneath. I followed the instructions to update the device software on my desktop and had the latest version (6.1.0.35).The device does not connect to the PC at all and a battery reset on the device did not help.It is frozen with the white 561 error message screen.
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Mar 13, 2010
I have a new Blackberry Curve (8330) due to a warranty issue. I changed my device PIN via Blacberry BIS - Verizon, and all my email accounts function fine. However, I had a few applications on BB App World that do not show up in "my account" in BB App World. Is there something else I need to do to get these apps showing on my device.
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Apr 28, 2010
I updated my BB 9700 to v 5.0.0.545 (Platform 5.1.0.140)and subsequently pressing on the "mute" button no longer turns on/off "standby mode.I tried the mute button during a phone call and that works fine. So I don't think the issue is hardware.Plus it was all fine before the device update.
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Apr 14, 2012
iphone is coming up as unknown device in device manager
Info:
iPhone 4, iOS 5.1
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May 8, 2012
Can I only push music from device to device with 1 apple id and not push apps. I have an ipad for work and dont want those apps to push to my wifes phone but we only want to use the one apple id.
Info:
iPhone 4S, iOS 5.1
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Mar 2, 2011
i backup my contacts from one device and restore it to another device?
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May 17, 2010
I was wondering if you could help, i've been searching the techincal support section and the forums and could someone point me in the right patch to upgrade blackberry handsets via BES v5. I can find the software to upgrade via desktop manager but i want to deploy this through our BES 5.0.1.also I have BES 4.16 which i am migrating the users onto the new BES via the transporter tool, but i've found our IT Policy creates issues with device version 4.3 and needs to be reactivated when migration is complete.So i would also like to upgrade the devices on the old BES before migrated them across.So is there a way of upgrading a device version from BES 4.1.6 if so could you also provide instructions? Is there any issues when upgrading device versions? would i need to resend the service book? it policy? re-activation?
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Aug 12, 2010
I was told I would be able t bring pictures from my old device, but when I did the switch device on Desktop Manager, everything EXCEPT my pictures came over to the new device?
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Jun 25, 2014
This past week, my phone "fell" and the screen broke beyond all repair. And I'm not talking about a crack...I'm talking about a huge crack as well blue lines being displayed whenever I hit the home button. Other than that, the phone still works. It charges, it syncs, it vibrates when I get calls or messages but I can't see anything on the screen. I know that I can still unlock though. I managed to backup my pictures directly onto my Mac using iPhoto. Besides my pictures and Calendar dates, there wasn't much that I cared for within the actual phone.Â
I went to my local phone service provider place and they told me that since my phone was a 4S and was covered for damage, I could send it to Apple in exchange for a new phone. I already contacted them and received my new 5C. Now, I'm not really worried about the pictures because they're already in my computer; I'm worried about all the Calendar dates that are in my broken 4S. Yes, I did do a backup AFTER it fell so I have a backup ready. But the thing is that I do not wish to sync this onto my new 5C just for the calendar dates. Â
I have an old iPod 4th Generation that I'm willing to use to restore with the backup of my 4S but I don't know how to do that. I was hoping that I could apply the backup of my 4S onto my iPod and then manually enter all the dates that I needed onto my 5C.
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