BB Device Software :: Upgrade Device Version?
May 17, 2010
I was wondering if you could help, i've been searching the techincal support section and the forums and could someone point me in the right patch to upgrade blackberry handsets via BES v5. I can find the software to upgrade via desktop manager but i want to deploy this through our BES 5.0.1.also I have BES 4.16 which i am migrating the users onto the new BES via the transporter tool, but i've found our IT Policy creates issues with device version 4.3 and needs to be reactivated when migration is complete.So i would also like to upgrade the devices on the old BES before migrated them across.So is there a way of upgrading a device version from BES 4.1.6 if so could you also provide instructions? Is there any issues when upgrading device versions? would i need to resend the service book? it policy? re-activation?
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May 17, 2010
upgrade blackberry handsets via BES v5.
I can find the software to upgrade via desktop manager but i want to deploy this through our BES 5.0.1 also I have BES 4.16 which i am migrating the users onto the new BES via the transporter tool, but i've found our IT Policy creates issues with device version 4.3 and needs to be reactivated when migration is complete. So i would also like to upgrade the devices on the old BES before migrated them across.
So is there a way of upgrading a device version from BES 4.1.6 if so could you also provide instructions? Is there any issues when upgrading device versions? would i need to resend the service book? it policy? re-activation?
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May 12, 2011
I have been trying to download the device upgrade software for my 8530 to go from version 5.0 bundle 1108 to version 5.0 bundle 1596 for the past week and a half but it keeps failing when it gets to module 427 or so, The error message says to try again or verify the internet connection.We are on a high speed wireless full duplex internet connection.
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Jul 11, 2011
I have been trying to download the device upgrade software for my 8530 to go from version 5.0 bundle 1108 to version 5.0 bundle 1596 for the past week and a half but it keeps failing when it gets to module 427 or so, The error message says to try again or verify the internet connection. We are on a high speed wireless full duplex internet connection.
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Jun 27, 2010
Hiya i'm a newbie and im interested in buying either the 9000 or the 9700. i'm in the process of reading up about these phones but i would like to know where can i find info on the latest software (or firmware) for these phones and how to install them on my phone?
* heard stories of software version 5.0.0 or 6.0 but i dunno if these are true.
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Aug 16, 2011
I inadvertently upgraded my software on desktop and device to 6.0 from 5.0.1 on my work BB. I was able to revert to version 5.0.1 for BB desktop software, but am looking for assistance on how to downgrade/revert to version 5.0 on the device.
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Oct 21, 2011
my bold 9900 shows error 507, i need advice on how to download device software version 7 for it because the desktop manager 6.1 i have isnt working at all. send your replies to email [url]...
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May 9, 2011
I upgraded the device software on my Curve 8520 today to the 5.0 Bundle 1626 version and I really don't like it. I tried to do the downgrade to my previous software wirelessly but the phone isn't giving me the option...can anyone walk me thru doing the downgrade using my desktop software?
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Nov 28, 2012
I keep receiving an error when trying to update the device software version from 7.1.0.391 to 7.1.0.746 Rebooted computer, turned off mass storage device, reconnected phone a number of times but still receive the following error. There was an error updating your software. Application Loader was unable to connect with your device. Restart the loading process, reconnect your device and try again.
Unspecified error encountered [A:0x00000001]The phone reboots with the old software and all works fine. I presume its best to wait for a program temporary fix or just not load the software at all.
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Jul 27, 2015
Just had my Galaxy S6 last week, but whenever I try to install some apps, I'be been getting alot of this error message saying "your device isn't compatible with this version". I don't want to root my phone...
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Mar 30, 2012
I have repeatedly asked MotoCast to check for updates and it says no new updates exist. I have the 8 GB model. The FAQ page says the most recent update is 1.6.5 N8.
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Aug 19, 2010
after updating device to version 500.21.009 i'm unable to use maps and also to update it to version 3.
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Feb 10, 2010
I have a BlackBerry Bold 9700 with OS Version 5.0.0.321 Platform 5.1.0.90.I want to Install Opera Mini , in Opera Website there is no option for Bold 9700 also no option for OS Version 5.0 , it means I could not Install Opera Mini on my latest BlackBerry product ?
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Jun 8, 2010
this has become a constant worry to me. i cannot upgrade my software from my device. except i download it on a desktop. please i would equally want to know the benefits of upgrading your software and the version that will well suite my device.
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Feb 21, 2010
When you are eligible for an upgrade from your current 83xx what device will you most likely get next and why? Personally, the touch-screen's have my interest because of the screen real estate but I'm not sure I want to get away from the qwerty keyboard.
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Feb 12, 2010
I am a noob so please forgive me ..i had a booting error yesterday where the red light stuck on with a black screen and i had to pull the battery (luckily for me it revived) sadly after it loaded i realized i lost all my contacts however this happened when my brother soft reset it when it was connected via usb to the pc so i guess some current interference buged the loading process.
Then today i soft reset my bold i got a white screen with app loader i believe 523 error reset or something, i cant quite remember but i think thats it however i hit either the end key or the enter key (sorry to so vague guys i got scared) ....after i pressed those buttons it began the reboot cycle ...loaded up and has been fine ever since..just wondering if you think i should upgrade my Os or just leave it i am on 4.6.0.162...
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Feb 5, 2010
after i downgrade to 4.6,i can't upgrade back to 5.0 i've tried to download a 5.0 from blackberry.com or through applicant loader to upgrade ,but still can not upgrade to 5.0
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Jan 10, 2011
How to upgrade my Device Software OS 7.
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Mar 28, 2010
I have blackberry curve 8520. OS ver 4.6.something.I want to know why the OS 5 upgrade is only for BIS subscribers and not common blackberry users?I mean we also paid the price for the phone and we also want most out of the bb. If blackberry considers the BIS subscribers the only customers then why sell the phones to others as well.
If blackberry want to decrease the number of bb admirers and users, then its a good step to limit the OS upgrade to only BIS users, otherwise whats the point of limiting the update to only BIS?Dont they want the blackberries to look and work cool, at least compared to other cellphone giants.
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Jan 13, 2012
I upgraded my BB Appworld App on my Torch 9800, and when it told me that the device needed to be rebooted i selected reboot now, and the device will not reboot, it just starts and as the status bar creeps along it ultimately just goes back to attempting to reboot again. This goes on continuously. I have taken battery out and sd card and it still does the same thing.
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Aug 25, 2010
I am using BB Desktop version 5 and tried to update my device to OS 5 from AT&T. My Bold 9000 is now dead. My desktop manager stated a fatal error, then my device reset. And the only thing that displays is the Orange AT&T screen. How can I get the device to function again. I did a back up and a sync prior to the install.
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Sep 26, 2010
I use a BB 8520. I am unable to upgrade my device core application from version 4.6 to version 5.0.When I click on the "Update Device" on the BB Desktop Software version 6.0, it states that my device does not require an update.Also when I click on the tab applications of the Desktop Software it does not show BB Core Application 4.6 and does show all other applications such Facebook, BB App World and BB Messenger 5.0.
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Aug 16, 2010
How do I wipe my devide before upgrading or downgrading? Is wiping better? why or why not? I want to downgrade from 862 to 680
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Jul 13, 2010
I shipped my IP4 back to apple.com (unopened...wife wants to wait for white) for a refund. Knuckleheads at AT&T can't give me a straight answer on how to revert her status to upgrade eligible.Anyone already go through this and can share their experience?
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Oct 3, 2011
I try to upgrade my device (9780) software from OS 6.0.0.285 bundle 863 to bundle 2115 (i guess) using blackberry desktop software and from web.. but it keep telling me the same notification "An error has occurred while downloading software for your device.
I already try to download the device software from the list of provider (in this case, I use indosat, cause im in indonesia) and the site is under maintenance huff...when i giving up on upgrading my os, i try to upgrade my bbm to bbm 6 version.. then, my device reboot.. and its gone.. there's no bbm icon.. in my application management, there's blackberry messenger still in version 5, but when i try once again) download the new one from the web, it said "Already installed"
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Sep 5, 2010
When upgrading yesterday the process never finished. After 3 hours the status bar was still in the same place in the reboot phase. It seemed as if the entire computer was frozen. I couldn't do anything on it. I had to reboot the computer.Now when the phone comes on it freezes at the ATT screen. I am sure it is because the process didn't complete. How do I complete the process?
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Aug 25, 2010
Upgraded last night to 5.0.0.822 and now phone DOES NOT ring.Also get message "An error has occurred attempting to play media" for ALL media types even when I test the profiles.Pulled battery and all the usual tricks but no help.camera sound does work. How do I downgrade OS and which one should I go to since this one is no good?
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Nov 24, 2014
I successfully rooted my Nexus 5 without entirely knowing what I was doing. But I am finally ready for the Lollipop update that came over the air several days ago. I finally downloaded it, but when it got ready to install it the phone went into what I believe was recovery mode and said "teamwin," before opening up to a menu. From there, I didn't exactly know what to do to get Lollipop to install itself.
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May 21, 2011
i am using a curve 8520. How can i upgrade my device software without losing any data, third party applications..
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Sep 3, 2011
I upgraded my X10 to 2.3 a few days ago and since then I cannot connect to my bluetooth. I have re-paired the phone and bluetooth and it worked for a while but now it refuses to connect again.
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Jul 16, 2011
If you are a 3G Xoom owner, whether you use it in WiFi mode only or have a data plan with Verizon for it, I would like to know if the 3.2 update has been pushed to your Xoom.
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