According to the packing and shipping instructions I need to include a packing list which should have been emailed to me or printed online during submission.Well, I never received a packing list email and never had the opportunity to print a packing list during the submission process.
After dutifully submitting crash reports to New York Times for their tablet app, which now crashes for me shortly after starting up on the first scroll in a news article, I finally thought I would give the folks at NYT a call since I'm paying for a subscription to the Times for the content.After being told that the NYT developers actually don't work for the Times (outsourced apparently) the customer support engineer then told me that the problem lies with Motorola Thought you all might be interested in that gem of logical troubleshooting.
I can use the Web browser to access my content, but I did like the convenience of using the application. Today, I'm going to try a dump and reload. And by-the-way, I'm considering downrev'ing at NYT to the android smartphone app, since it appears to run fine with Xoom + Extra Tools, but I'm currently blocked from the content by the licensing for the tablet version over the smartphone version.
My VZW rep isn't quite sure. She sent me a link that takes you to a page that just asks for a username and password. No explanation as to WHICH username or password and no info when it fails as to what it is looking for. She told me it would take 3 days once it go to them. Which I might point out was NOT what we were told about it being end-user upgradable to 4G once it came out.Verizon's info shows you how to do a backup and then pack it for shipping, but no info on how to GET the shipping materials or address.
I called VZW today and the tech in Enterprise Support didn't know.I'm about to hop onto the Verizon website and use my personal account an initiate a chat session to find out.
This morning is the second time that my Motorola Xoom has frozen up on me since I received it back from Motorola after the 4G LTE upgrade. I never had any problems whatsoever with this tablet prior to the upgrade. Each time required me to perform a reset via the power and volume up buttons and could be related to either the hardware upgrade, Android 3.2.2 OS upgrade that they added or even to various applications that might not be playing well with the OS upgrade.
I am using a Verizon Tour(9630).I updated my device software to v126.96.36.1991.Now,when I lock the keyboard, my owner information does not appear on the home screen. With the previous device software, the owner information would appear. Incidentally, the owner information will appear if I lock (with a password) the device; but I typically do not have the need nor wish to go through the bother of using a password.Is this simply a glitch? Is there a workaround? Or, must we wait for Blackberry to update the software or provide a fix/patch?
I have Xoom wifi and received the ICS upgrade yesterday. I've noticed that my wifi seems to drop out quite a bit even though it's the same setup as before the upgrade (wireless-n) in my home. No changes to the network and all other devices are working fine. Seems the Xoom keeps dropping the connection and re-connecting -- even when I'm online (such as with browser or email).
Is there an app that can tell me what apps on my XOOM are using data? I just got my XOOM back from the 4G upgrade, and the data use has shot through the roof.Literally, I drove 15 minutes down the road today and used 250mb of data. I was connected to my Wi-Fi network at home, then obviously my XOOM would have connected to 4G once I was out of range.I have the same widgets and settings as before the upgrade, and I literally just can't make sense of 250mb in 15 minutes. It's nuts, when I rarely use more than 750mb on my data plan, per month
So I just signed up for the 4g upgrade, but was curious if anyone from the beta group could comment on their experience, specifically how long it took. The reason I'm asking is because I leave for vacation on the 8th of October and will be gone for 2 weeks.
Just got my upgraded XOOM back a few days ago, and I've noticed that the battery life is far, far worse than it was before I sent it away. I mainly use my XOOM for reading ebooks, so I nearly always have airplane mode on. Before the upgrade, I could go several days, sometimes even a week before having to charge the battery, even with occasional excursions outside airplane mode.
However, after the upgrade, I can have the XOOM fully charged, in airplane mode, read for an hour just before going to sleep, shut off the screen, and wake up the next day with 60% battery remaining, as opposed to being in the 90-95% range before the upgrade.
The battery usage app shows 87% screen, 11% idle, 3% drmserver. One strange thing I've noticed is that under Settings > About tablet > Status, I see this:
Network: Searching for service Signal strength: -120dBm 16 asu Mobile network type: Unknown:0 Service state: Radio off Roaming: Not roaming Mobile network state: Disconnected
Why would it be searching for service in airplane mode? Did something break in 3.2.2?
So my questions are:
1. Is anyone else experiencing the same symptoms as above (reduced battery life after upgrade, screen showing most usage)?
2. Is there any way for me to downgrade to 3.2 in order to see if that helps? I don't care if that disables 4G, since I'm not in a 4G coverage region.
I just got my Xoom WiFi back from Motorola repair - it somehow had a latin american ROM on it and wasn't receiving the ICS upgrade. Well now it has ICS and, for the most part, everything is fine. I am having problems with the SD card though. This is an SD card I used when I had Honeycomb on the unit. I was able to write to it just fine back then.
I took it out before sending the unit in for repair, and I put if back after receiving the unit back. After reinsertion, I can see/read all of the files that I had on there from before, but I cannot write/edit/delete anything on it, and when I look at it in a file manager, it shows up as read only. I removed the card, put in in my PC (with an adaptor) and reformatted it, still read-only.
While it was still in the Xoom, I connected to my PC and was able to access and even write to the card from my PC. But I still cannot do anything that attempts to write to the device from Android. I think the ability to write to the card from the PC indicates that there is not an issue with the card. I think the issue is how it's mounted. But I cannot find a way to mount it as writable unless I root my Xoom (which I'd rather not do).
I got the 3.2 upgrade for my 3G Xoom a week or so ago; I understood that when the upgrade came, it would work with SD cards just like the WiFI-only Xoom upgrade. Today I stuck a SanDisk micro SD into the slot, and I got an option in "Settings" to mount the SD, but it won't mount. Neither will computer (Vista OS) recognize an SD, nor will it create a Xoom Media section in computer file explorer when Xoom is connected by USB as the Motorola help site describes; all I get is the original Xoom folder that I had pre-3.2.
I have Vista on my desktop computer. I see Xoom under "My Computer", I found "Device Storage" and started copying the files from Xoom to a new folder. All of a sudden Vista stopped copying the folders and daid it can't read from the device.ow after updating the drivers with Download Motorola 5.2.0 Driver with MotoHelper* , checking to see if USB Debugging is unchecked and pulling my hair out, there is no Device Storage displaying to access. My Xoom shows under "My Computer" but then after double clikcing to access the Xoom, it's empty..
This post is for all of us who bought the Xoom because 4g speed was an important factor to us. We've been informed by email that our Xoom 4G upgrade will be available in September (2011), early Sept or late Sept who knows. We'll also have to send the Xoom back for the upgrade so the inconvenience factor to get our 4g is high.
Well for those of us [i.e. myself] who bought early in the hopes that Motorola would exceed our personal expectations and put the upgrade in our Xooms quickly after the initial Xoom release on Feb 24, 2011, we've been disappointed with this unreasonably long delay.
The bar of what we expect from Motorola is now set by the Galaxy tab 4G and the tab speeds are, well, phenomenal.[URL].. So, a personal observation, the upgrade had better be stellar and fast now that the Xoom will [maybe?] be the No. 2 4g tablet on the Verizon network. You can't win the first to 4g tablet market race but you sure better not blow the performance side of 4g.
When trying to copy the Kindle folder from the Xoom to Windows 7 Xoom backup folder, the transfer stops and I get a Windows message that says "device stopped responding." Everything goes well until about 3/4 way into the file transfer. At this point it stops (blue bar stops moving) and Windows Explorer says Not Responding. If I wait long enough, then I get the device stopped responding message. how to get this file backed up so I can ship my Xoom for upgrade.
I am planning to send my XOOM in an "as is" condition to avoid all of the reinstallation and setup problems. However, I plan to backup all my private data, e.g.pictures and documents.I would like to change auto login to gmail, Android market place, and Amazon market place to logging in manually before I send my xoom out for the upgrade. (This is to protect my account from the unauthorized access.)step by step of changing for the above three applications?
i'm not sure if this a black and white yes/no question, but i'm trying to understand how the xoom handles switching between programs. for example, if i'm buffering a video clip on Internet, it appears that i cannot switch to any other program without interrupting the buffering. however, with certain games, i can switch to another program (email for example) and back to the game without loosing my place. are there certain rules that the xoom uses for switching between programs? does it perform differently between using the home icon versus the quick launch icons on the task bar? is multitasking function specific - meaning wifi or 3g/4g is always interrupted? is it program specific?
Recently, I have tried to install newly updated/created apps on my ICS XOOM WiFi from Tivo and from AMC Theaters. Both apps tell me the same thing when I go into google play, and also when I use a direct download QR Barcode. I get a message saying that my device isn't compatible with this version of the software. Could this possibly be becuase the apps are not tolerant of ICS yet? I figured that since the apps were newly released/updated, that they would be compatible with the latest.
I had my Xoom bootloader unlocked with a custom ROM. I was invited to be apart of the ICS test soak and proceded to reset my device to stock 3.0.1 and locked to bootloader. I am now stuck at Android 3.0.1 and my device will not update.