Motorola Xoom :: Backup Files To Computer For 4G LTE Upgrade?
Oct 4, 2011
I have Vista on my desktop computer. I see Xoom under "My Computer", I found "Device Storage" and started copying the files from Xoom to a new folder. All of a sudden Vista stopped copying the folders and daid it can't read from the device.ow after updating the drivers with Download Motorola 5.2.0 Driver with MotoHelper* , checking to see if USB Debugging is unchecked and pulling my hair out, there is no Device Storage displaying to access. My Xoom shows under "My Computer" but then after double clikcing to access the Xoom, it's empty..
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Mar 12, 2012
In the process of preparing my Xoom for its return to Motorola for an LTE upgrade, I attempted to backup up "Internal Storage" to two different Windows XP machines. Despite numerous hard resets of the Xoom and numerous restarts of the XP machines, I had numerous problems in successfully copying all files. Despite selecting all folders, less than half would transfer during copy/paste. At least one file name in the "Android" folder was too long for Windows XP, but I didn't have time to find it(them). Moreover, 14gb of files disappeared from my external SD card, as did several folders from the internal SD card. I am an above-average computer user, and have never had this kind of trouble
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Oct 3, 2011
I am following the instructions to copy the files from my xoom to a windows 7 PC (64 bit). It does not copy all the files and folders. For example when I do the select all instructed I only get 4 of the 13GB of data. I saw that it only copied the music files in the directory music, none of the sub-directories. I could then select all the folders in music and copy them over (none of my music on the xoom has any DRM). I was still missing some files. When I hook the xoom up via the USB cable I get the following mounted:
ComputerXoomInternal Storage
I can not drag Internal Storage to the folder created on the windows 7 pc, it is just a red circle with a line thru it. I can select all the directories/folders under Internal Storage, but it randomly picks which directories/files/sub-directories to copy.
Perhaps a problem with the win 7 pc driver?
Before I send the xoom off (and I have my packing box already) I would like to back it up completely.
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Apr 26, 2011
I want to transfer some videos and photos from my Xoom to my computer (which has Windows XP and Windows Media Player 11). My understanding is that this combination only allows a transfer FROM the computer TO the tablet -- what do I need to make the transfer in the other direction?
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Dec 9, 2012
I have a Xoom tablet ( FE) and after I upgraded to ICS, I can no longer transfer files from my computer to my Xoom. I used a usb cord to copy my Word ducuments to tablet, but the sd card in tablet does not show anything. I did a factory reset and called tech support but nothing works. And there is no way to formet the sd card ( from computer or sd card)
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May 11, 2012
I followed the steps given to find evidence of backup, particularly of texts, but really cannot find that it is backed up anywhere on my computer. How to locate those files? I definitely want to keep them before switching over to my new iphone, since the new SIM card is not going to work in the old phone anymore....
Info:
iPhone 3G, iOS 4.2
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Apr 23, 2011
Is it possible to print a file such as "passwords" from backup files on my computer?
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Jun 14, 2011
I would like to think that I am somewhat OK with using the XOOM based on the fact that I have an original DROID and have been dealing with the ANDROID OS for some time now. I have yet to load any files on the XOOM itself, but I was wondering how I go about accessing files once they are put on the XOOM. I have uploaded pictures and placed those in the picture folder but they are easy to find due to the gallery. When plugged into my laptop I can see all of the different folders, but I cannot figure out how to get to them when not plugged into the laptop. You can do a long touch on the DROID homescreen and it will give you the options of seeing, shortcuts, widgets, folders and wallpapers. This is how I would access files with the DROID. It does not work the same for the XOOM.
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Jun 3, 2011
Xoom with Wifi and 3 G great , however.......I have installed the RockPlayerLite to play my .avi video's. Display is fine but the sound is just shaky noise.Other player same result.Video recording with sound made with onboard camera works fine.
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Dec 24, 2011
Unfortunately my tablet is not recognized as an MTP device by my computer (I'm using Linux). So, I tried something else: I usually use an application named SwiFTP (an FTP server) on my Android devices. But I don't understand why, this app and all the others FTP apps I tried won't work on my Xoom 2ME. I suspect some kind of Motorola's internal firewall.
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Feb 10, 2012
Usually, I have no problems making the USB connection to my Xoom work. I've been using it for nearly a year with no problems. Today, I noticed that when I connect my USB cable, I can see both the Internal Storage and SD Card devices. However, when I click on the SD Card, I don't see any files. I can see them just fine if I use a file manager on the Xoom so I know that they're there. I just can't see them with my Win7 box. It does know how much space on the SD Card is used/available so it's at least getting some information.
I installed the Motorola drivers to see if that would help but it didn't. I've also rebooted both devices and tried a different USB port on my PC.
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Jul 29, 2011
I use my xoom for job searches. If I find a job and go to web page to up load resume, upload fails. It states file for mat is incorrect. I have verified file format is correct, any suggestions for fix?Could it be the path for the file location?
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Oct 22, 2011
I bought my Xoom the day it was released at Best Buy in Denver. Now I have moved to Australia how do I now get the promised upgrade?
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May 12, 2011
Why is this not happening for the Xoom? For a device of this caliber it is a no brainer, but yet it doesn't exist. Without using alternative measures is anything in the works from Motorola or Google? I'm not really interested in a manager that dictates my device like iTunes does, but more along the lines of a system image creator/restorer.
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May 26, 2011
Every morning the Dolphin browser pops up a message about backing up bookmarks to the SD card and asks if I want to have a try. It mentions backing up to the SD card and since there is no SD card in the Xoom ( although they call memory SD card ), are they talking about backing up to an actual SD card or are they referring to what shows in the Xoom as sdcard?
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May 13, 2011
I know there (can be) problems after installing update. So now I am off to see how I do a data backup.
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Dec 26, 2011
I am using Office Suite Pro, great program. I am having a problem transferring back onto my Mac the Word files. They transfer ok but they do not open and show as possible corrupt files.
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Feb 18, 2012
All of a sudden, when I plug my Xoom via USB into either of my computers (Win 7 x32 or Win 7 x64) the computer recognizes the Xoom, I can see the Internal Storage and the SD Card, but when I open either of these, I see no files. THe only directory that shows up on the Internal Storage is the Android directory.
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Jan 3, 2012
Is there any way to transfer everything that I have on my Xoom to my laptop? I need to send in my Xoom for a replacement and I don't want to lose anything that I have on it
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Aug 20, 2011
Today, I attempted to open a couple of .txt files by clicking on them. The same thing happened when I tried to open a .jpg photo.I tried tapping on the icon and I tried holding it down, double clicking, etc. Either I forgot what to do to open a file or something has changed on my Xoom.
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Oct 4, 2011
I have a Motorola Droid 2 and my girlfriend has a Droid X. We are able to share media files between the phones as long as we are on the same WIFI network. We use an application that came with the phones called Media Share. Is there a way that I can do the same with my Xoom?
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Jan 18, 2012
Recently, I have been unable to open files or access links on my Xoom. For example, when I go into my downloads and touch the screen to open (say) a PDF file, the screen goes dull and then returns to normal brightness and my file doesn't open. If I go into Documents to Go and open the PDF file it seems to work OK however?Same thing is happening with video files, for example I touch a video file to open it in VPlayer and, again, the screen goes dull and I can't access the video. Same with music whcih I can only access through the music player, not through other routes such as Astro file manager etc. Also when I try to open some links to websites embedded in emails etc the screen goes dull and then bright again and the links don't work.
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Apr 18, 2011
The Samsung Galaxy 10.1 is supposed to support AVI files. As the hardware seems identical to the XOOMs is this something (software) that will be coming to the XOOM/Honeycomb or is this proprietary to Samsung.
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Jul 13, 2011
When I download a PDF or some other word file where does it go? I'd like to get rid of some of the "garbage" that has been downloaded and worked with but I can't find it on my XOOM. My pad is not rooted and I am using the basic software on it. Where I can find the files and how to get rid of them easy? I am with Verizon and still running 3.1 and in California.
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May 20, 2011
After dutifully submitting crash reports to New York Times for their tablet app, which now crashes for me shortly after starting up on the first scroll in a news article, I finally thought I would give the folks at NYT a call since I'm paying for a subscription to the Times for the content.After being told that the NYT developers actually don't work for the Times (outsourced apparently) the customer support engineer then told me that the problem lies with Motorola Thought you all might be interested in that gem of logical troubleshooting.
I can use the Web browser to access my content, but I did like the convenience of using the application. Today, I'm going to try a dump and reload. And by-the-way, I'm considering downrev'ing at NYT to the android smartphone app, since it appears to run fine with Xoom + Extra Tools, but I'm currently blocked from the content by the licensing for the tablet version over the smartphone version.
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Jan 2, 2012
I have took part of the gingerbread update on my D2, and I wanted to also take part in the ICS soak test for my wife zoom.
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Sep 26, 2011
My VZW rep isn't quite sure. She sent me a link that takes you to a page that just asks for a username and password. No explanation as to WHICH username or password and no info when it fails as to what it is looking for. She told me it would take 3 days once it go to them. Which I might point out was NOT what we were told about it being end-user upgradable to 4G once it came out.Verizon's info shows you how to do a backup and then pack it for shipping, but no info on how to GET the shipping materials or address.
I called VZW today and the tech in Enterprise Support didn't know.I'm about to hop onto the Verizon website and use my personal account an initiate a chat session to find out.
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Oct 26, 2011
This morning is the second time that my Motorola Xoom has frozen up on me since I received it back from Motorola after the 4G LTE upgrade. I never had any problems whatsoever with this tablet prior to the upgrade. Each time required me to perform a reset via the power and volume up buttons and could be related to either the hardware upgrade, Android 3.2.2 OS upgrade that they added or even to various applications that might not be playing well with the OS upgrade.
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May 13, 2011
I received my 3.1 update this morning and now I can no longer play the three video files that reside on my Xoom. I created them with Freemake Video Converter. I can, however, play a video that I recorded with the built-in application (recorded after the update).
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Oct 18, 2011
in addition to using the built in reader, I downloaded the free adobe viewer from the marketplace. neither of them will open up some pdf files- other pdf files open fine- I searched the database for pdf corrupt and pdf won't open, but did not find anything?
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Jan 27, 2012
I'm having a strange issue on my Wifi Xoom (running the recently pushed ICS). I recently installed an app (the Caustic demo) from the market. Caustic sets up a basic file structure in storage for storing instrument sample files. Well, after uninstalling the demo, I went to remove the leftover files (via ASTRO) and it said "Error deleting files". I dig into the subdir and tried some individual files, but got the same result. I tried another file manager (EStrongs) but got the same result. I then tried mounting on Windows and deleting that way. It appeared to work (crunched for a second, then the files disappeared without any errors given). But the files still show up in ASTRO, and when I re-mount on Windows, they're still there.
Oh and this is only happening with this directory. Other files and directories can be deleted just fine. Is there a problem with my Xoom, or did the app author do something improper with setting up the directory?
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