Motorola XPRT :: Can't Reply To Emails Anymore After 4.1.22 Update (ActiveSync)
Jun 18, 2011
Got the 4.1.22 update last night and it fixed my vibrate problem but I can't reply to emails anymore. When I open an email, click reply, the device opens a reply email (like it's supposed to), but then the screen flashes, and reverts back to the original email, and also puts a blank draft email in the draft folder. This is happening with my Activesynch account. My Gmail account works fine.
View 15 Replies
ADVERTISEMENT
Jul 25, 2011
Has anyone else setup the XPRT using the "Corporate Sync" account with a mailserver using ActiveSync? We've been trying a number of different phones out to do a company wide phone upgrade and have had numerous issues using the "Corporate Sync" connector within the XPRT. Our mailserver isn't Exchange but is Kerio Connect which has the ActiveSync connection. I've had no problems using the ActiveSync connection with other Android 2.2 and 2.3 phones and tablets along with iPads/iPhones but the XPRT has been troublesome to say the least. The latest problem we're having is I'm able to send a 1mb attachment but not a 2mb attachment from the "Corporate Sync" account. I get "message not sent" in the notification bar. I've tried different file types jpg and pdf and have tried it on two different phones/accounts and have had the same results. If I send the attachments out the Gmail it works fine and if I swap any other brand of Android phone to the same number/e-mail account it works fine. Looking at the Droid Pro and messaging forums this looks to always have been a problem caused by MotoBlur. I've got hours into this and Sprint connected me to Motorola Tier-2 who wants me to talk with Tier-3 which is callback only so I'm waiting.
View 9 Replies
View Related
Nov 15, 2011
I can't seem to get my Xprt to synch with gmail anymore. It did it when I initially started the account on the phone; but not since. I do see on the phone that it's updating.
View 3 Replies
View Related
Aug 3, 2012
Suddenly, since I updated my BB 8520, I find I can send and receive emails - but not reply to them!
View 3 Replies
View Related
Mar 19, 2010
The Root Certificate on my boss's Moto Q is invalid now and wont' update his phone.He has never used a data cable to sync his phone. Is there a way to update activsync on his cell or do I have to do it on his desktop?
View 3 Replies
View Related
Mar 19, 2010
The Root Certificate on my boss's Moto Q is invalid now and wont' update his phone. (microsoft exchange 0x80072f0d)He has never used a data cable to sync his phone. Is there a way to update activsync on his cell or do I have to do it on his desktop?
View 1 Replies
View Related
Oct 10, 2011
I receive my email in Outlook as well as on my XPERT. I set up rules in Outlook to automatically delete incoming spam however the phone seems to display every email without any spam security or filtering. This is to the point now, where reading emails is almost impossible since 80% is spam and completely displayed.
Is there any way to set this phone to filter spam or are there any known outside vendors for an app or anything? (In my perfect world, the phone had a spam filter built-in of course)
View 1 Replies
View Related
May 14, 2011
i can create and send exchange emails, i can receive emails. however if i reply to an email it never sends. i have removed my account and readded same issue. i can send from my android 2.2 mobile.
View 1 Replies
View Related
Nov 18, 2011
Im getting emails and texts but I do not hear a notification sound when they come in. I have to remember to look at the device to notice an email or text has arrived. I have cycled power, selected different notification ringtones and adjusted volume. still no sound.
View 11 Replies
View Related
Jul 5, 2011
Is there a way to adjust/add to the auto-correct dictionary for the physical keyboard of the XPRT? On my SOLD BB9650, this was done the first time I picked up the phone. Now, I can't. This phone (while waiting for Gingerbread), would be THE BEST, if it could fix this little problem...
View 4 Replies
View Related
Jul 23, 2012
I have a completely stock Moto XPRT running 4.1.15.MB612. When I select to check for updates, it says 4.1.110.MB612 is available so I click to download. I'm on wifi so thankfully it's not too slow. The phone reboots, shows the Android guy doing his thing then quickly boots back in to Android before eventually popping up with the error "failed to update". So I lurked the forums and see to hold the @ symbol down when in recovery and do so, here's what pops up.
[code]...
View 5 Replies
View Related
Oct 20, 2011
Well I did the update this morning on my brand new XPRT, and now I get 'error' when I try to enable it.
View 15 Replies
View Related
Nov 1, 2011
Currently I'm living in the Netherlands and I own a Motorola XPRT that I bought at Sprint in the US.I'm trying to update my phone to 4.1.110.en.US, the firmware does download, asks me to install.I accept offcourse, the phone reboots, tries to flash new firmware, suddently stops and reboots again and after the phone is fully booted there is a message displayed that says that the update has failed.I already did a factory reset and a hard reset.
View 15 Replies
View Related
Nov 11, 2011
I have been having problems with my (non-rooted) Sprint Motorola XPRT failing to update. After I download and attempt to install the update, the phone reboots, I get the installation screen, the yellow bar proceeds approximately 20%. Then I get the screen with a triangle/exclaimation symbol, which flashes on the screen for less than one second -- giving me no chance to press "@" to obtain a reason for why it cannot update. The phone then reboots, and gives me a message saying that the update has failed.I have also tried to update my phone after a hard reset two different ways, including (a) via the menu > privacy > etc, and (b) via the 'hold R and M' keys methods. Today I brought my phone in to the Sprint store, and the tech support employee also attempted a "more low level reset" which he called the "##RTN" (or something like), and even after doing this the update still failed.
The Sprint store tech support employee then searched an internal support forum, and he told me that some, but not all, Sprint Motorola XPRT users have been reporting a similar issue with the update. He said "it looks like Motorola is aware of the problem and is working on it". This update was current as of Nov 2. Because this is an issue that Motorola is currently working on, he said he could not swap out my phone (i.e., pay $35 for a replacement) and that I need to wait until the Motorola fix.
View 1 Replies
View Related
Aug 9, 2012
What are the plans for future software updates for XPRT?Is Gingerbread going to be the last one? Any chance for 4.x?Because, see, as of today XPRT is lagging behind for like a year on Android updates.It was released (June 6, 2011) with outdated FroYo (released May 20, 2010).Now, if stars align, we'll get GB 2.3.5 update (released July 25, 2011) hopefully in August '12.And that also means that phone that's been out only for a year is already 2 major Android versions behind current one.
View 1 Replies
View Related
Oct 16, 2011
i recently downloaded the update 4.1.110 MB 612. so far the audio issue we have all been discussing seems to be fixed. Now, i am having freezing screen issues. the screen just stops responding to the touch. for example, yesterday someone called me, i saw them calling, it was ringing, i tried to slide the green button to answer but nothing happened. it was frozen/stuck. this has happened 2 times now. not just when someone calls but just in general when i am trying to unlock my phone. when i tried unlocking my phone, nothing happened. i pressed the power button to wake up the phone but nothing. it was just a black screen. finally i held down the power button and it eventually turned off and powered back on.
View 1 Replies
View Related
Jun 13, 2011
Interested in knowing when an update/upgrade is available for your MOTOROLA XPRT? Subscribe to this thread clicking the icon just to the left of the RSS icon.You'll get an email when new information is posted to this thread. Commenting on this thread is turned off.
View 2 Replies
View Related
Sep 30, 2012
Motorola XPRT has stalled in the download of the update to Gingerbread. I set it to download in the first evening it was available, it got to 6% or so and seemed to stall out.When I go to the update firmware function it tells me that the update is currently downloading.How to Stop it downloading ?
View 6 Replies
View Related
Jun 17, 2011
I can't seem to get my phone to vibrate. I set to "vibrate when in silent mode", then set to silent mode, but no vibration. I have also set vibration to "alwasy" but still nothing.
View 15 Replies
View Related
Jul 7, 2012
I just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
View 1 Replies
View Related
Dec 16, 2010
Can somebody tell me why I cannot respond to emails? I can receive email but when I try to reply to it, it won't send - saying there is a settings issue. I have verified the settings and they are correct.
View 2 Replies
View Related
Jun 25, 2012
I recently had to do a restore to my bb curve..ever since then it wont let me reply to emails. the option doesnt even appear...I am not on a bes server and dont know what to do. This blackberry is my office..its how I function and work every day
View 5 Replies
View Related
Oct 27, 2010
We recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
View 2 Replies
View Related
Nov 30, 2012
I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
View 1 Replies
View Related
Feb 8, 2010
I am looking for some help with one of our customer's phones. They have a Blackberry 8900 on T-Mobile and are unable to reply to certain emails. Recently, their email accounts were reset, due to a configuration error on T-Mobile's end. When we set her email accounts back up, her old emails are stored on the device in the messages folder but she is unable to reply to anything prior to the accounts getting messed up. New emails sent to her device are not a problem, those reply just fine and she is able to forward the old messages, just not reply to them.
She is running the latest device software for the 8900, I believe 4.5, we have resent service books and spoken in depth with T-Mobile's technical care department. No one seems to know how we can get this corrected so she can reply to her old emails.
View 5 Replies
View Related
Dec 7, 2011
When I originate an email from any of my email accounts from my Blackberry my signature shows up just fine, automatically. However, when I reply to a message that was sent to my Blackberry, often times my signature doesn't show up.
View 1 Replies
View Related
Feb 25, 2010
I just got the new bold 9700 and added my email account on it. For some reason my emails are going to my messages folder and not my deputy99@telus.net folder. I wouldn't mind this but I can't reply to any emails when they go to the messages folder for some reason.
View 4 Replies
View Related
Jun 17, 2011
I can receive emails on my unlocked HTC Desire S and can on my original unlocked HTC Desire but cannot reply or send fresh email on either. The settings are OK as they worked previously, in fact only minutes earlier on the Desire S.When satisfied it all worked OK I took the Vodafone SIM out of the Desire S and put it in the Desire to see if the email issue still existed. It did. I put the SIM back in the Desire S and the problem has replicated itself. Now all I can do is receiveI am reluctant to put the SIM in my unlocked Samsung Galaxy S2 in case the problem occurs again.
View 3 Replies
View Related
Aug 25, 2014
I can receive emails on my hotmail account and on my work account but I cannot reply or forward any of them nor can I write a new emailĀ
Info:
iPhone 5s, iOS 7.1.2
View 6 Replies
View Related
May 6, 2010
Is there a way to set my BB 9000 to delete the original text on emails automatically? It's really a hassle to go through the menu to delete the original text every single time...
View 8 Replies
View Related
Jan 5, 2012
I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
View 2 Replies
View Related
