Motorola XPRT :: Screen Freezes After Update
Oct 16, 2011
i recently downloaded the update 4.1.110 MB 612. so far the audio issue we have all been discussing seems to be fixed. Now, i am having freezing screen issues. the screen just stops responding to the touch. for example, yesterday someone called me, i saw them calling, it was ringing, i tried to slide the green button to answer but nothing happened. it was frozen/stuck. this has happened 2 times now. not just when someone calls but just in general when i am trying to unlock my phone. when i tried unlocking my phone, nothing happened. i pressed the power button to wake up the phone but nothing. it was just a black screen. finally i held down the power button and it eventually turned off and powered back on.
View 1 Replies
ADVERTISEMENT
Aug 26, 2011
I have an XPRT that I obtained from Sprint 30 days ago. Like phone but having issues with screen freezing up when phone turned on. I travel and must turn off phone when getting on plane. Once I get off, I turn on XPRT and it appears to boot up but then freezes or the screen goes blank. I pull the battery, re-insert battery, and power on. Same thing will happen again so I pull battery and go through same cycle. Usually after two cycles, the phone is fine but it can take 4 or more. I took the phone back to the Sprint store where it was purchase and it happened to the tech while he was trouble-shooting this problem. He did not have an answer and he looked at widgets and aps and saw nothing unusual. All apps or widgets are either from Android market or Motorola. Phone has been charged using Motorola supplied charger. Sprint store took back this phone and game me a new one. Seemed to work ok but just go back from trip and same issues. I turned the phone off last evening and turned it on this morning. It would boot up but took 4 cycles to quit either freezing or blank screen. This is getting to be a painful solution. I do have the latest software installed.
View 15 Replies
View Related
Jul 5, 2011
Is there a way to adjust/add to the auto-correct dictionary for the physical keyboard of the XPRT? On my SOLD BB9650, this was done the first time I picked up the phone. Now, I can't. This phone (while waiting for Gingerbread), would be THE BEST, if it could fix this little problem...
View 4 Replies
View Related
Jul 23, 2012
I have a completely stock Moto XPRT running 4.1.15.MB612. When I select to check for updates, it says 4.1.110.MB612 is available so I click to download. I'm on wifi so thankfully it's not too slow. The phone reboots, shows the Android guy doing his thing then quickly boots back in to Android before eventually popping up with the error "failed to update". So I lurked the forums and see to hold the @ symbol down when in recovery and do so, here's what pops up.
[code]...
View 5 Replies
View Related
Oct 20, 2011
Well I did the update this morning on my brand new XPRT, and now I get 'error' when I try to enable it.
View 15 Replies
View Related
Nov 1, 2011
Currently I'm living in the Netherlands and I own a Motorola XPRT that I bought at Sprint in the US.I'm trying to update my phone to 4.1.110.en.US, the firmware does download, asks me to install.I accept offcourse, the phone reboots, tries to flash new firmware, suddently stops and reboots again and after the phone is fully booted there is a message displayed that says that the update has failed.I already did a factory reset and a hard reset.
View 15 Replies
View Related
Nov 11, 2011
I have been having problems with my (non-rooted) Sprint Motorola XPRT failing to update. After I download and attempt to install the update, the phone reboots, I get the installation screen, the yellow bar proceeds approximately 20%. Then I get the screen with a triangle/exclaimation symbol, which flashes on the screen for less than one second -- giving me no chance to press "@" to obtain a reason for why it cannot update. The phone then reboots, and gives me a message saying that the update has failed.I have also tried to update my phone after a hard reset two different ways, including (a) via the menu > privacy > etc, and (b) via the 'hold R and M' keys methods. Today I brought my phone in to the Sprint store, and the tech support employee also attempted a "more low level reset" which he called the "##RTN" (or something like), and even after doing this the update still failed.
The Sprint store tech support employee then searched an internal support forum, and he told me that some, but not all, Sprint Motorola XPRT users have been reporting a similar issue with the update. He said "it looks like Motorola is aware of the problem and is working on it". This update was current as of Nov 2. Because this is an issue that Motorola is currently working on, he said he could not swap out my phone (i.e., pay $35 for a replacement) and that I need to wait until the Motorola fix.
View 1 Replies
View Related
Aug 9, 2012
What are the plans for future software updates for XPRT?Is Gingerbread going to be the last one? Any chance for 4.x?Because, see, as of today XPRT is lagging behind for like a year on Android updates.It was released (June 6, 2011) with outdated FroYo (released May 20, 2010).Now, if stars align, we'll get GB 2.3.5 update (released July 25, 2011) hopefully in August '12.And that also means that phone that's been out only for a year is already 2 major Android versions behind current one.
View 1 Replies
View Related
Jun 13, 2011
Interested in knowing when an update/upgrade is available for your MOTOROLA XPRT? Subscribe to this thread clicking the icon just to the left of the RSS icon.You'll get an email when new information is posted to this thread. Commenting on this thread is turned off.
View 2 Replies
View Related
Sep 30, 2012
Motorola XPRT has stalled in the download of the update to Gingerbread. I set it to download in the first evening it was available, it got to 6% or so and seemed to stall out.When I go to the update firmware function it tells me that the update is currently downloading.How to Stop it downloading ?
View 6 Replies
View Related
Jun 18, 2011
Got the 4.1.22 update last night and it fixed my vibrate problem but I can't reply to emails anymore. When I open an email, click reply, the device opens a reply email (like it's supposed to), but then the screen flashes, and reverts back to the original email, and also puts a blank draft email in the draft folder. This is happening with my Activesynch account. My Gmail account works fine.
View 15 Replies
View Related
Nov 27, 2012
I just got this phone in june and this is the secon time this happens, the phone would turn on and the lights everything on as if it was really on, but cant see the screen. A backlight is on but you cant see whats going on the phone. the only thing you see is a black screen, but it is ON you can feel the vibration everytime is press the screen, i just cant see the screen. i dont know what to do and im unable to attend a store to fix it
View 1 Replies
View Related
Jul 8, 2011
I am having the same issue with no audio on the incoming side. Occasionally on the sending side also. Also data will occasionally go out. The solution for both of these for me is to cycle the airplane mode toggle to turn the radio off/on.
Also I am having an issue where I get "staticky" moving dots on the display. Pressing the power button off/on to cycle the display fixes it.
View 15 Replies
View Related
Oct 9, 2011
Sometimes, when I am actively using my XPRT, scrolling a web page, or looking at game scores, pretty much any activity I use the phone for, the screen will just shut off. I have the delays set very high, like 2 minutes or more, but the screen still gets in the mode of just wanting to be off.
So, the screen shuts off, I have to press the button on top the phone, then swipe the little slider to get back to what I'm doing. Then within 1 or 2 or 3 seconds it shuts off again. The happens for 6 or 8 or 10 times, then things return to normal. Then I can use the phone as normal again and the screen stays on.
View 2 Replies
View Related
Jul 13, 2012
My screen just stopped auto rotate. I checked the setting and it is turned on... what can i do? A reboot did not help.
View 3 Replies
View Related
Jun 17, 2011
I can't seem to get my phone to vibrate. I set to "vibrate when in silent mode", then set to silent mode, but no vibration. I have also set vibration to "alwasy" but still nothing.
View 15 Replies
View Related
Mar 22, 2015
Encountering screen freezes since the update? Sometimes it won't let me out of an app or even the app drawer. Just tried to open Photos while unrelated app updates were downloading and just got a white screen and then had a hard time getting out. Had to reboot the phone.
On a possibly related matter, when streaming Play Music via bluetooth in my car (Honda Civic) the app will not shut down when I shut the stereo off. Just stays open and paused. It worked fine before either 5.1 or the last Play Music update. I am not sure which as I got them around the same time.
View 4 Replies
View Related
Jun 20, 2012
I tried updating it & all of a sudden it got stuck on the apple logo. It got frozen there.
Info:
iPhone 4
View 1 Replies
View Related
May 12, 2011
I downloaded an ap-monitoring ap that sends an alarm when aps are operating over a selected percentage of CPU and "Contacts New Storage" is constantly alarming at sometimes over 70%. The main problem is when I am in the Text Messaging screen it completely freezes before I can open a conversation. Also, if I want to start a new text conversation the To: field won't let me copy from my contacts or even type in a number. the phone also freezes when I am trying to look up a number in the contacts to make a call and while I am on a call I can't hit end sometimes. There is also an over-all sluggishness to the phone but I think that is because of the low volume CPU. I am upgraded to 2.1. I have tried to reboot. And reset the phone completely. I wonder if there is a way I can turn off or delete motoblur and just use the android?
View 4 Replies
View Related
Mar 10, 2012
Connecting with motocast? Because I can't at all. Won't synch, freezes at the loading screen. On win7 64bit pro. I've been trying for 2 days. Just about to switch to an iPhone 4s. I have motocast setup and can't synch at all...
View 4 Replies
View Related
Jul 10, 2011
I'm running Froyo on the DEFY. The issue is that the phone freezes while charging. The screen and the softkeys are inactive whereas the power button still functions correctly. It automatically opens/touches whatever is at the middle of the screen. I tried charging with a blackberry charger, and faced the same problem. But when I tried my brother's Samsung charger it worked just fine. And these were at different power outlets. So is it an issue with the charging unit?
View 5 Replies
View Related
Dec 16, 2014
- Left half of screen randomly freezes while on.
Once this 'feature' activates, the right half of the screen will be updated, but at a very choppy rate. Only resolution is to reboot the phone.
Doesn't appear to have any correlation to apps I'm running. Has happened running Waze, gmail, and simply flipping through home screens.
This happens at least 2 to 3 times a day, and started happening after receiving the OTA on Saturday. Have had the 64GB version since mid-November. Has been rock solid until this past weekend.
Tried wiping the cache partition, but issue still occurs.
View 11 Replies
View Related
Dec 14, 2011
My droid 2 has decided to start acting quite funky.it will freeze, the keyboard stops working mid-text/email then goes back to the home screen like that text/email draft never existed. I also am having trouble answering calls. When a call comes in, i touch answer but there is no response.
View 3 Replies
View Related
Jan 16, 2010
After the minor update (21mb). I got another update (90mb) which freezes during the update process. What to do?
View 15 Replies
View Related
Sep 21, 2012
I HAVE BOUGHT A MOTORLA XPRT A MONTH AGO AND I ADDED THE 3G MOBILE HOTSPOT TO IT A WEEK LATER. FOR A WEEK MY PHONE WAS DOING FINE AND THEN WHEN I USE THE 3G MOBILE HOTSPOT I KEEP MY PHONE PLUGGED IN AND THE BATTERY SAYS IT IS CHARGING BUT IT IS DOING THE COMPLETE OPPOSITE AND GOING DEAD. MY PHONE KEEPS TURNING OFF IN 4-5 HOURS AND IT IS SAYING IT IS DEAD. AND ALSO MY PHONE GETS HOT AT THE TOP OF THE PHONE, THE BOTTOM OF THE PHONE STAYS COOL.
View 2 Replies
View Related
Jul 8, 2012
Does the XPRT phone need to be activated by Sprint to get a HEX MEID? I have been using the XPRT off Sprint's network since purchase. It doesn't appear that I can activate the device from Sprint Zone while not on their network. Can I phone them to activate the XPRT?
View 4 Replies
View Related
Aug 10, 2011
Is there a way to do a screen shot on the XPRT?
View 13 Replies
View Related
Aug 25, 2012
WHAT IS THE MOST G.B. S.D. CARD CAN I PUT IN. AND HOW WOULD I REFORMAT. CARD WITH NO COMPUTER OR LAPTOP?
View 2 Replies
View Related
Aug 25, 2012
When I am in camera or video mode my screen is black. When I hit the shutter button there is no sound and it goes away. On video I get the same screen but do get the sound when I try to record. There is no picture on either screen and the flash does not go off .
View 7 Replies
View Related
Jul 11, 2011
I prefer to use Wifi when I am at home. I'm showing as connected to wifi, but the 3g icon never turns off. Also, the 3g icon shows traffic. I just want to use wifi for all data. Not 3g.
View 7 Replies
View Related
Nov 8, 2012
I have at least 6 XPRT's in my company that users are complaining they turn on by themselves in the middle of the night. This started happening after the Gingerbread update and has happened on phones that I've done a factory reset on. I've had them remove them from the cases to make sure they are pressing on the power button but the problem persists. I've seen some posts from Droid users having had the same problem and one XPRT user on the Sprint forums.
Could it be an app that get's installed. I've confirmed they are shutting them off and not just putting them in "low power" mode.
View 7 Replies
View Related
