Motorola XPRT :: Screen Shuts Off Too Quickly?
Oct 9, 2011
Sometimes, when I am actively using my XPRT, scrolling a web page, or looking at game scores, pretty much any activity I use the phone for, the screen will just shut off. I have the delays set very high, like 2 minutes or more, but the screen still gets in the mode of just wanting to be off.
So, the screen shuts off, I have to press the button on top the phone, then swipe the little slider to get back to what I'm doing. Then within 1 or 2 or 3 seconds it shuts off again. The happens for 6 or 8 or 10 times, then things return to normal. Then I can use the phone as normal again and the screen stays on.
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Jul 5, 2011
Is there a way to adjust/add to the auto-correct dictionary for the physical keyboard of the XPRT? On my SOLD BB9650, this was done the first time I picked up the phone. Now, I can't. This phone (while waiting for Gingerbread), would be THE BEST, if it could fix this little problem...
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Aug 9, 2012
What are the plans for future software updates for XPRT?Is Gingerbread going to be the last one? Any chance for 4.x?Because, see, as of today XPRT is lagging behind for like a year on Android updates.It was released (June 6, 2011) with outdated FroYo (released May 20, 2010).Now, if stars align, we'll get GB 2.3.5 update (released July 25, 2011) hopefully in August '12.And that also means that phone that's been out only for a year is already 2 major Android versions behind current one.
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Nov 27, 2012
I just got this phone in june and this is the secon time this happens, the phone would turn on and the lights everything on as if it was really on, but cant see the screen. A backlight is on but you cant see whats going on the phone. the only thing you see is a black screen, but it is ON you can feel the vibration everytime is press the screen, i just cant see the screen. i dont know what to do and im unable to attend a store to fix it
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Jul 8, 2011
I am having the same issue with no audio on the incoming side. Occasionally on the sending side also. Also data will occasionally go out. The solution for both of these for me is to cycle the airplane mode toggle to turn the radio off/on.
Also I am having an issue where I get "staticky" moving dots on the display. Pressing the power button off/on to cycle the display fixes it.
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Oct 16, 2011
i recently downloaded the update 4.1.110 MB 612. so far the audio issue we have all been discussing seems to be fixed. Now, i am having freezing screen issues. the screen just stops responding to the touch. for example, yesterday someone called me, i saw them calling, it was ringing, i tried to slide the green button to answer but nothing happened. it was frozen/stuck. this has happened 2 times now. not just when someone calls but just in general when i am trying to unlock my phone. when i tried unlocking my phone, nothing happened. i pressed the power button to wake up the phone but nothing. it was just a black screen. finally i held down the power button and it eventually turned off and powered back on.
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Aug 26, 2011
I have an XPRT that I obtained from Sprint 30 days ago. Like phone but having issues with screen freezing up when phone turned on. I travel and must turn off phone when getting on plane. Once I get off, I turn on XPRT and it appears to boot up but then freezes or the screen goes blank. I pull the battery, re-insert battery, and power on. Same thing will happen again so I pull battery and go through same cycle. Usually after two cycles, the phone is fine but it can take 4 or more. I took the phone back to the Sprint store where it was purchase and it happened to the tech while he was trouble-shooting this problem. He did not have an answer and he looked at widgets and aps and saw nothing unusual. All apps or widgets are either from Android market or Motorola. Phone has been charged using Motorola supplied charger. Sprint store took back this phone and game me a new one. Seemed to work ok but just go back from trip and same issues. I turned the phone off last evening and turned it on this morning. It would boot up but took 4 cycles to quit either freezing or blank screen. This is getting to be a painful solution. I do have the latest software installed.
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Jul 13, 2012
My screen just stopped auto rotate. I checked the setting and it is turned on... what can i do? A reboot did not help.
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Jun 17, 2011
I can't seem to get my phone to vibrate. I set to "vibrate when in silent mode", then set to silent mode, but no vibration. I have also set vibration to "alwasy" but still nothing.
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Nov 2, 2011
My Admiral's screen intermittently shuts off when I'm working on the phone, and I have to use the screen/power key to turn it back on. Also, the backlighting on the keyboard seems to be hit or miss as well. I'm wondering if this has anything to do with the proximity sensor?
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Jun 22, 2011
Right after I have rebooted my Droid my sound continues when the screen times out.However, somewhere along the way something changes and when the screen times out the sound goes too.
I can't force the sound to stay on when the screen times out after that; unless I got through the tedious process of shutting down and rebooting.
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Sep 28, 2011
I'm using CardioTrainer. Where I run I can't use GPS, so I use the pedometer feature. It works fine until the screen shuts off. Then the sensor that detects steps seems to also shutdown and stops counting my steps.
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Oct 19, 2011
i have the timeout for my screen set for two minutes. this is normally good as my major use is checking e-mail or surfing the web. if i am watching a Internet video longer than 2 minutes or using navigation the xoom shuts off and i have to press the power button and then play (if i was watching a video) to continue for another two minutes until it shuts off again. here's my question.. am i missing something in settings or do i just have to adjust the screen timeout time every time i want to use an app that doesn't require me touching the screen for 2 minutes?
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Aug 23, 2012
This is something I've dealt with and have tried to address ever since ICS was released. Each night I set my phone into the standard dock (non-usb one), and the bedside mode comes up as it should and the screen dims after a minute or so as it should. It is usually around 10 to 15 minutes after I dock the phone that the problem occurs. What happens: The bedside alarm app is removed from the screen, revealing the home screen in landscape mode. My screen then times out (shuts off) as it should, because the bedside alarm clock is not the active window. My alarms work fine, but I can't see what time it is when I wake up before my alarm goes off unless I turn the screen on and look at the lock screen. I've tried factory resets, fxz file, removing all apps from recent apps list, resetting the alarm app data, nothing seems to.
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Apr 13, 2011
if I make a call within seconds my screen goes black and I have to keep pressing buttons to re- activate, this is so annoying especially if ringing voice mail and accessing the keyboard to carry out delete etc. It happens with all timeout settings tried. Has this happened to anyone
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Sep 21, 2012
I HAVE BOUGHT A MOTORLA XPRT A MONTH AGO AND I ADDED THE 3G MOBILE HOTSPOT TO IT A WEEK LATER. FOR A WEEK MY PHONE WAS DOING FINE AND THEN WHEN I USE THE 3G MOBILE HOTSPOT I KEEP MY PHONE PLUGGED IN AND THE BATTERY SAYS IT IS CHARGING BUT IT IS DOING THE COMPLETE OPPOSITE AND GOING DEAD. MY PHONE KEEPS TURNING OFF IN 4-5 HOURS AND IT IS SAYING IT IS DEAD. AND ALSO MY PHONE GETS HOT AT THE TOP OF THE PHONE, THE BOTTOM OF THE PHONE STAYS COOL.
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Jul 8, 2012
Does the XPRT phone need to be activated by Sprint to get a HEX MEID? I have been using the XPRT off Sprint's network since purchase. It doesn't appear that I can activate the device from Sprint Zone while not on their network. Can I phone them to activate the XPRT?
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Aug 10, 2011
Is there a way to do a screen shot on the XPRT?
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May 22, 2012
How do you scroll quickly up the screen when you are checking your e mails if your say a month behind
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Aug 25, 2012
WHAT IS THE MOST G.B. S.D. CARD CAN I PUT IN. AND HOW WOULD I REFORMAT. CARD WITH NO COMPUTER OR LAPTOP?
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Aug 25, 2012
When I am in camera or video mode my screen is black. When I hit the shutter button there is no sound and it goes away. On video I get the same screen but do get the sound when I try to record. There is no picture on either screen and the flash does not go off .
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Jul 11, 2011
I prefer to use Wifi when I am at home. I'm showing as connected to wifi, but the 3g icon never turns off. Also, the 3g icon shows traffic. I just want to use wifi for all data. Not 3g.
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Jul 23, 2012
I have a completely stock Moto XPRT running 4.1.15.MB612. When I select to check for updates, it says 4.1.110.MB612 is available so I click to download. I'm on wifi so thankfully it's not too slow. The phone reboots, shows the Android guy doing his thing then quickly boots back in to Android before eventually popping up with the error "failed to update". So I lurked the forums and see to hold the @ symbol down when in recovery and do so, here's what pops up.
[code]...
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Nov 8, 2012
I have at least 6 XPRT's in my company that users are complaining they turn on by themselves in the middle of the night. This started happening after the Gingerbread update and has happened on phones that I've done a factory reset on. I've had them remove them from the cases to make sure they are pressing on the power button but the problem persists. I've seen some posts from Droid users having had the same problem and one XPRT user on the Sprint forums.
Could it be an app that get's installed. I've confirmed they are shutting them off and not just putting them in "low power" mode.
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Dec 26, 2011
I'm looking for samo app for calls recording
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Feb 13, 2012
at one time i used find a feature on my MOTOROLA XPRT that said PHONE CALLS ONLY which i took as only the number in my contact would be able to call and text me. Can someone tell me where and if my phone does offer that feature?
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Oct 20, 2011
Well I did the update this morning on my brand new XPRT, and now I get 'error' when I try to enable it.
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Aug 25, 2012
When I am in camera or video mode my screen is black. When I hit the shutter button there is no sound and it goes away. On video I get the same screen but do get the sound when I try to record. There is no picture on either screen and the flash does not go off .
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Nov 1, 2011
Currently I'm living in the Netherlands and I own a Motorola XPRT that I bought at Sprint in the US.I'm trying to update my phone to 4.1.110.en.US, the firmware does download, asks me to install.I accept offcourse, the phone reboots, tries to flash new firmware, suddently stops and reboots again and after the phone is fully booted there is a message displayed that says that the update has failed.I already did a factory reset and a hard reset.
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Sep 21, 2012
i have bought motorola xpert since last week my phine was doing fine then when i use 3 G mobile hotspot i keep my phone plugged in and the battery says it is charging but it is doing complete opposite and going dead. and phone keeps turning off in 4 to 5 hours.
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Apr 10, 2012
Can anyone explain how to get contacts from a non-Motorola phone into the XPRT so that they show up when the blue contacts button is selected and appear in the phone's phone book, as well as FB, Twitter? When my daughter first started up the phone they were there, but then disappeared and are now not showing the FB and Twitter contacts. Based on other similar questions, it appears that this is a reoccuring issue that hopefully Motorola has addressed.
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