Motorola XPRT Fails To Update
Nov 1, 2011
Currently I'm living in the Netherlands and I own a Motorola XPRT that I bought at Sprint in the US.I'm trying to update my phone to 4.1.110.en.US, the firmware does download, asks me to install.I accept offcourse, the phone reboots, tries to flash new firmware, suddently stops and reboots again and after the phone is fully booted there is a message displayed that says that the update has failed.I already did a factory reset and a hard reset.
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Nov 11, 2011
I have been having problems with my (non-rooted) Sprint Motorola XPRT failing to update. After I download and attempt to install the update, the phone reboots, I get the installation screen, the yellow bar proceeds approximately 20%. Then I get the screen with a triangle/exclaimation symbol, which flashes on the screen for less than one second -- giving me no chance to press "@" to obtain a reason for why it cannot update. The phone then reboots, and gives me a message saying that the update has failed.I have also tried to update my phone after a hard reset two different ways, including (a) via the menu > privacy > etc, and (b) via the 'hold R and M' keys methods. Today I brought my phone in to the Sprint store, and the tech support employee also attempted a "more low level reset" which he called the "##RTN" (or something like), and even after doing this the update still failed.
The Sprint store tech support employee then searched an internal support forum, and he told me that some, but not all, Sprint Motorola XPRT users have been reporting a similar issue with the update. He said "it looks like Motorola is aware of the problem and is working on it". This update was current as of Nov 2. Because this is an issue that Motorola is currently working on, he said he could not swap out my phone (i.e., pay $35 for a replacement) and that I need to wait until the Motorola fix.
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Jul 5, 2011
Is there a way to adjust/add to the auto-correct dictionary for the physical keyboard of the XPRT? On my SOLD BB9650, this was done the first time I picked up the phone. Now, I can't. This phone (while waiting for Gingerbread), would be THE BEST, if it could fix this little problem...
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Jul 23, 2012
I have a completely stock Moto XPRT running 4.1.15.MB612. When I select to check for updates, it says 4.1.110.MB612 is available so I click to download. I'm on wifi so thankfully it's not too slow. The phone reboots, shows the Android guy doing his thing then quickly boots back in to Android before eventually popping up with the error "failed to update". So I lurked the forums and see to hold the @ symbol down when in recovery and do so, here's what pops up.
[code]...
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Oct 20, 2011
Well I did the update this morning on my brand new XPRT, and now I get 'error' when I try to enable it.
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Aug 9, 2012
What are the plans for future software updates for XPRT?Is Gingerbread going to be the last one? Any chance for 4.x?Because, see, as of today XPRT is lagging behind for like a year on Android updates.It was released (June 6, 2011) with outdated FroYo (released May 20, 2010).Now, if stars align, we'll get GB 2.3.5 update (released July 25, 2011) hopefully in August '12.And that also means that phone that's been out only for a year is already 2 major Android versions behind current one.
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Oct 16, 2011
i recently downloaded the update 4.1.110 MB 612. so far the audio issue we have all been discussing seems to be fixed. Now, i am having freezing screen issues. the screen just stops responding to the touch. for example, yesterday someone called me, i saw them calling, it was ringing, i tried to slide the green button to answer but nothing happened. it was frozen/stuck. this has happened 2 times now. not just when someone calls but just in general when i am trying to unlock my phone. when i tried unlocking my phone, nothing happened. i pressed the power button to wake up the phone but nothing. it was just a black screen. finally i held down the power button and it eventually turned off and powered back on.
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Jun 13, 2011
Interested in knowing when an update/upgrade is available for your MOTOROLA XPRT? Subscribe to this thread clicking the icon just to the left of the RSS icon.You'll get an email when new information is posted to this thread. Commenting on this thread is turned off.
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Sep 30, 2012
Motorola XPRT has stalled in the download of the update to Gingerbread. I set it to download in the first evening it was available, it got to 6% or so and seemed to stall out.When I go to the update firmware function it tells me that the update is currently downloading.How to Stop it downloading ?
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Jun 18, 2011
Got the 4.1.22 update last night and it fixed my vibrate problem but I can't reply to emails anymore. When I open an email, click reply, the device opens a reply email (like it's supposed to), but then the screen flashes, and reverts back to the original email, and also puts a blank draft email in the draft folder. This is happening with my Activesynch account. My Gmail account works fine.
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Sep 29, 2011
My phone downloaded the update and restarted. It "installed" the update and restarted again. (Saw the little android and progress bar)
After the restart, a popup came up saying "update failed"
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Aug 22, 2011
i have a xoom 32gb wifi only device that i purchased from woot.com and i received the update notice to 3.1 today. i have downloaded and attempted to install three times now, each attempt has failed? see image for error
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Jun 17, 2011
I can't seem to get my phone to vibrate. I set to "vibrate when in silent mode", then set to silent mode, but no vibration. I have also set vibration to "alwasy" but still nothing.
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Jun 1, 2011
I'm using a non-rooted device. I pulled the OTA update for gingerbread and it downloaded successfully. When it restarts it loads up to the boot screen and begins installation. It gets about 1/4 of the way before I get an exclamation error and the phone restarts. I've tried it multiple times and even formatted my phone before trying it.
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Aug 28, 2011
After the recent update was push to my phone... My Home applicaion fails to start in an endless cycle. No matter what happens the home application attempts to start and fails. The only way to stop the loop is to just let the phone sit there with error message box displayed.I have wiped and factor reset the device twice and get the same result with the excpetion that now the only way to shutdown the phone is pull the battery.I have another Photon that updated just fine. Is there any hope... Can I download the update to my computer, transfer to update to SD and update via SD card. As of right now I do not know where to get the update from.
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Jun 30, 2012
After two failed updates I've factory reset my phone, reformmated both the internal and external SD cards, yet every time I download the ICS update (6.16.212) it still fails during the unpacking of the download. OTA download completes 100%, but when the phone reboots to unpack and install the update it fails on the unpacking job. What is worse is that that OTA update must be downloaded again, everytime after it fails. I've downloaded it 7 times since this morning, factory reset, download, card re-formates, download... This whole experiance with Verizon and Motorola, waiting, waiting, and waiting some more, only to have the update finally here and have it fail on unpacking every single time?
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Aug 26, 2011
I have tried updating my phone, did the factory reset and everything, but with everything I have done it just fails. Should i try and replace it or what?
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May 7, 2012
Upgrading iPhone to iOS 5.1.1. Process hangs with progress bar on iPhone (showing Apple logo) about 1/5 of the way complete for over an hour.
After several attempts to restart the process, Force Quit iTunes, restart it, restart iPhone and plug in. This time iTunes says "Restoring software". This appears to work until progress bar on iPhone is about 3/4 full, then it hangs again. (No, it wasn't jailbroken, contained only apps bought from iTunes store, etc.)
There are three other such complaints buried under the unlikely discussion topicHT5278 if the update fails and phone freezes what should I do Is it significant that 5.1.1 is not in the list of operating systems below?
Info:
iPhone 4S, iOS 5.1
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May 29, 2012
My Iphone 4 in 5.0.1, at Setting In General goto Software Update iOS 5.1.1, after download, prepairing install then popup Software Update fail. I tried many times still the same happen?
Info:
iPhone 4, iOS 5.0.1
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Jun 11, 2012
My XPERIA ray fails to update to ICS. I'm trying it since a week but it always fails in the following screen.
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Nov 6, 2010
When i updated my on x10 to 2.1 everything went as it should but when i updated my girlfriend x10 white i failed at updating.
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Sep 21, 2012
I HAVE BOUGHT A MOTORLA XPRT A MONTH AGO AND I ADDED THE 3G MOBILE HOTSPOT TO IT A WEEK LATER. FOR A WEEK MY PHONE WAS DOING FINE AND THEN WHEN I USE THE 3G MOBILE HOTSPOT I KEEP MY PHONE PLUGGED IN AND THE BATTERY SAYS IT IS CHARGING BUT IT IS DOING THE COMPLETE OPPOSITE AND GOING DEAD. MY PHONE KEEPS TURNING OFF IN 4-5 HOURS AND IT IS SAYING IT IS DEAD. AND ALSO MY PHONE GETS HOT AT THE TOP OF THE PHONE, THE BOTTOM OF THE PHONE STAYS COOL.
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Jul 8, 2012
Does the XPRT phone need to be activated by Sprint to get a HEX MEID? I have been using the XPRT off Sprint's network since purchase. It doesn't appear that I can activate the device from Sprint Zone while not on their network. Can I phone them to activate the XPRT?
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Aug 10, 2011
Is there a way to do a screen shot on the XPRT?
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Jan 2, 2013
I also have that problem what can i do for this. I am using nokia C3-01 touch & typeModerator's Notes: This post was edited. A more appropriate subject was provided as it will be easier to solicit help from other users of the forum.
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Dec 22, 2015
Model number is H815, purchased and operating in Germany. According to many sources the H815 should have received the Marshmallow update about a month ago. OTA and LG Bridge say my phone is up to date. Multiple users post that they have updated their phones with LG Bridge.. However, the program keeps telling me the phone is up to date.Current Build number is LMY47D, Software version V10e-214-07.
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Aug 25, 2012
WHAT IS THE MOST G.B. S.D. CARD CAN I PUT IN. AND HOW WOULD I REFORMAT. CARD WITH NO COMPUTER OR LAPTOP?
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Aug 25, 2012
When I am in camera or video mode my screen is black. When I hit the shutter button there is no sound and it goes away. On video I get the same screen but do get the sound when I try to record. There is no picture on either screen and the flash does not go off .
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Jul 11, 2011
I prefer to use Wifi when I am at home. I'm showing as connected to wifi, but the 3g icon never turns off. Also, the 3g icon shows traffic. I just want to use wifi for all data. Not 3g.
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Nov 8, 2012
I have at least 6 XPRT's in my company that users are complaining they turn on by themselves in the middle of the night. This started happening after the Gingerbread update and has happened on phones that I've done a factory reset on. I've had them remove them from the cases to make sure they are pressing on the power button but the problem persists. I've seen some posts from Droid users having had the same problem and one XPRT user on the Sprint forums.
Could it be an app that get's installed. I've confirmed they are shutting them off and not just putting them in "low power" mode.
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Dec 26, 2011
I'm looking for samo app for calls recording
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