IPhone :: 4s IOS 5.1.1 Update Fails
May 7, 2012
Upgrading iPhone to iOS 5.1.1. Process hangs with progress bar on iPhone (showing Apple logo) about 1/5 of the way complete for over an hour.
After several attempts to restart the process, Force Quit iTunes, restart it, restart iPhone and plug in. This time iTunes says "Restoring software". This appears to work until progress bar on iPhone is about 3/4 full, then it hangs again. (No, it wasn't jailbroken, contained only apps bought from iTunes store, etc.)
There are three other such complaints buried under the unlikely discussion topicHT5278 if the update fails and phone freezes what should I do Is it significant that 5.1.1 is not in the list of operating systems below?
Info:
iPhone 4S, iOS 5.1
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May 29, 2012
My Iphone 4 in 5.0.1, at Setting In General goto Software Update iOS 5.1.1, after download, prepairing install then popup Software Update fail. I tried many times still the same happen?
Info:
iPhone 4, iOS 5.0.1
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Jun 17, 2012
I have an iPhone from Verizon which will not update to 5.1.1. The software update is listed in Settings > General > Software Update on the phone. When I click "Install Now", I accept the license agreement, the phone 'verifies' the update and then I get a dialog box with "Unable to install Update. An error occurred installing IOS 5.1.1" And that's it - no dice. My phone is *not* jailbroken and my network connection works fine.
Info:
iPhone 4, iOS 5.0.1
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Jun 11, 2012
My XPERIA ray fails to update to ICS. I'm trying it since a week but it always fails in the following screen.
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Nov 6, 2010
When i updated my on x10 to 2.1 everything went as it should but when i updated my girlfriend x10 white i failed at updating.
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Jan 2, 2013
I also have that problem what can i do for this. I am using nokia C3-01 touch & typeModerator's Notes: This post was edited. A more appropriate subject was provided as it will be easier to solicit help from other users of the forum.
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Dec 22, 2015
Model number is H815, purchased and operating in Germany. According to many sources the H815 should have received the Marshmallow update about a month ago. OTA and LG Bridge say my phone is up to date. Multiple users post that they have updated their phones with LG Bridge.. However, the program keeps telling me the phone is up to date.Current Build number is LMY47D, Software version V10e-214-07.
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Nov 1, 2011
Currently I'm living in the Netherlands and I own a Motorola XPRT that I bought at Sprint in the US.I'm trying to update my phone to 4.1.110.en.US, the firmware does download, asks me to install.I accept offcourse, the phone reboots, tries to flash new firmware, suddently stops and reboots again and after the phone is fully booted there is a message displayed that says that the update has failed.I already did a factory reset and a hard reset.
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Nov 11, 2011
I have been having problems with my (non-rooted) Sprint Motorola XPRT failing to update. After I download and attempt to install the update, the phone reboots, I get the installation screen, the yellow bar proceeds approximately 20%. Then I get the screen with a triangle/exclaimation symbol, which flashes on the screen for less than one second -- giving me no chance to press "@" to obtain a reason for why it cannot update. The phone then reboots, and gives me a message saying that the update has failed.I have also tried to update my phone after a hard reset two different ways, including (a) via the menu > privacy > etc, and (b) via the 'hold R and M' keys methods. Today I brought my phone in to the Sprint store, and the tech support employee also attempted a "more low level reset" which he called the "##RTN" (or something like), and even after doing this the update still failed.
The Sprint store tech support employee then searched an internal support forum, and he told me that some, but not all, Sprint Motorola XPRT users have been reporting a similar issue with the update. He said "it looks like Motorola is aware of the problem and is working on it". This update was current as of Nov 2. Because this is an issue that Motorola is currently working on, he said he could not swap out my phone (i.e., pay $35 for a replacement) and that I need to wait until the Motorola fix.
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Jul 13, 2014
I cant access any website on my rooted 4.4.4 nexus .. I keep getting this message (The WAPGW fails to query user information(PLAT return fails))
Even on the play store i get server error .. On fb i get internal server error.. All Apps cant connect to the internet
Only way i can go online is using opera mini or
If i switch on reduce data usage on chrome weirdly it works .. When i switch it off i get the same error
Resetted data on google servicces and services framework with no luck
Attached Thumbnails....
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Apr 15, 2010
When I turn my N86 RM-485 v21.006 on I get a message stating there is an important update,, update now? When I select Yes, I get o the update screen and it shows the Ovi Maps with free navigation update. I select download and then update. It downloads fine, but the install fails. I've turned the phone off several times with no success.
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May 27, 2011
I have a Nokia E71 Condition Handset Just Try to Update software with NOKIA Software Updater Update running with Slow Internet Connectivity Last time of updating Internet is Disconnected and my handset is now Dead When Switch on just Vibrate and a black Screen appear What can I do?
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Jan 26, 2010
I cannot check for updates of the OS over the air. It always says update failed try updating the software again or contact service provider. Than about a minute later says "no updates available". Has anyone else had the same issue? Is this something RIM is aware of? I'm on .296 and I know .405 is out there for att.I also noticed under certificates, Verisign/RSA Secure Server Root (last one @ bottom) Expired Jan 7 2010 and has a nice red X next to it.. Could some of you check this out on your Berries.
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Sep 27, 2012
I have tried to update my BB9930 several times using the desktop app, and each time it appears to hang with 24 files left to download. Finally I dug around and discovered the Log Window, so now I see why it's failing to update. It cannot a file that it needs, so it eventually fails (after several silent attempts to download that one file) and unwinds back to where I started.
[Code]....
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Nov 24, 2012
I have just updated my X10 mini pro to 4.1.B.0.587.Now the phone won't start. When I press the on button the phone vibrates, the LED on the top left flashes faintly green twice, and then nothing.I can connect to PC companion, and it recognises the phone. I have even been able to do an update to the phone via the PC companion.
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Nov 27, 2015
I have read that a lot of people have got adaway to work on the nexus 6p however when I try to update the host files it falls.
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Oct 30, 2010
I have an Xperia X10 since July on Vodafone UK. It is (was) running the latest SE firmware, but is now 'bricked' - I learned this term while googl-ing for the problem, but all the mentions involve 'debranding' or installation of unofficial (unauthorised) firmware releases - and I haven't done ANY of that.
The story in detail:
1. In recent days I noticed some glitches in the performance of Android Market on the phone: some downloads were reported as 'unsuccessful' and had to be repeated. This happened both with new apps and with updates. On occasions a reboot was necessary for downloads to start happening normaly again.
2. Today (Sat 30-10) this went to extreme: NO download from the Market was possible at all, each time it stalled forever. As explanation, an error message started coming up: "The process com.google.process.gapps has stopped and needs to be force-closed". No rebooting would solve this. I cleaned several caches (after reading various forums about the error)
3. I decided to reinstall the firmware, hoping to fix the Market performance. Backed up all my data and connected to PC Companion. In the first phase it reported that I "already have the latest version", but I wasn't after an update, so I went on to Repair / Reinstall.
4. The download went smoothly and the installation started well, proceeding to near-the-end. THEN, PC Companion reported: "The installation was unsuccessful, try again". I tried - several times, and the result was the same. Decided to return to my existing installation and seek other ways to repair that 'com.google.,..' process.
5. On attempting to boot, I saw that dreaded YELLOW TRIANGLE with no explanation, and a dead phone not responding to any controls. Had to turn it off by removing thebattery..
6. Several re-installation attempts with both Companion and SEUS also failed, and I am stuck with a useless brick
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Sep 29, 2011
My phone downloaded the update and restarted. It "installed" the update and restarted again. (Saw the little android and progress bar)
After the restart, a popup came up saying "update failed"
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Aug 22, 2011
i have a xoom 32gb wifi only device that i purchased from woot.com and i received the update notice to 3.1 today. i have downloaded and attempted to install three times now, each attempt has failed? see image for error
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Aug 13, 2012
any suggestions what to do gratefully received have done the ususal, turn everything of and on, remove battery, all are charged ok but computer doesnt seem to recognise bb any more and cant connect
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Jul 11, 2010
Phone: N97mini v11.2.045
ovi suite: 2.1.1.1
everything was working fine until I updated the Ovi Suite to v 2.1.1.245 then phone wouldnt sync anymore. I restore the computer back to the date before the Ovi suite was updated taking it back to v 2.1.1.1. now the phone still wil not sync. any ideas ? (Im syncing with the usb cable). I often get a messege telling me to set my phone to "set my phones usb mode to ovi suite or PC Suite" which I do of course but no success just fails to sync evrytime now. wish I had nevver tryed to update the ovi software now.
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Mar 26, 2010
My E72 has Ovi Maps 3.03 (246) installed (I think this was the release last January).A few days ago, while checking the SW Update on my E72, it notified me of a new Important update - Ovi Maps 3.3. I looked at the "View Details" and notice that this is 3.03 (316), so the version number appears to be an update over the previous 3.03 (246) version.I tried installing it (several times) from the cellphone but it always ends up with "Update failed".Searching around the Internet, I notice that 3.03 (316) seems to be an updated version for the Nokia N86 (previously, this cellphone wasn't officially supported by 3.03 (246)).
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Sep 8, 2011
When trying to update the X7 phone software I get the (not so clear) error message "Something went wrong" followed by "Error code: 12070. I use OVI 3.1.1.90.
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Mar 22, 2012
Recently I bought a new playbook and i have been trying to update it through my wifi but evrytime it fails. The playbook finds the update and starts downloading but after a while the download stops and there is a message unable to download software update. I also tried by reseting the router but every attempt has failed.
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Jan 7, 2011
I'm trying to update my xperia x8 to android 2.1 according to instructions from PC Companion. But the update already fails during preparation of pc phase - all I get is an error message that some files oculd not be read and it stops and suggests to try again. But no luck there.
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Dec 19, 2011
I got ICS update to my Xperia Mini 2days back. I found the USB tethering is not working when i connect it with my laptop. I use my phone to browse internet me to fix it. BTW portable WiFi hotspot is working perfectly.Also there is another small problem, which is when i play a video in gallery, i see gray coloured field under the video, which suppose to be black..I should also say that the video displying quality has been slightly reduced after the update, even the BRAVIA engine is turned on...videos which played in superb quality, now display like low quality videos.
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Dec 27, 2012
i bought sk17i and got it unlocked to all networks,shortly after i was promted with an update,after compleation it failed to turn on,just a dim green flashing LED and short /long seperate vibrations. i didnt even get a good look at the phone before it died.
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Sep 14, 2010
Has this happened to anyone else?Yesterday I received a notification about a software update. I was advised to carry out the update via a PC which I did. Followed the instructions to the letter. Installed the Update Service, downloaded the software and the installation began. After several minutes I was told the installation was unsuccessful and now my phone will not turn on. There is no OS so my phone is completely useless.Is there any way to roll back the failed installation to the previous software version?I have only had the phone 3 months
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Jun 1, 2011
I'm using a non-rooted device. I pulled the OTA update for gingerbread and it downloaded successfully. When it restarts it loads up to the boot screen and begins installation. It gets about 1/4 of the way before I get an exclamation error and the phone restarts. I've tried it multiple times and even formatted my phone before trying it.
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Aug 28, 2011
After the recent update was push to my phone... My Home applicaion fails to start in an endless cycle. No matter what happens the home application attempts to start and fails. The only way to stop the loop is to just let the phone sit there with error message box displayed.I have wiped and factor reset the device twice and get the same result with the excpetion that now the only way to shutdown the phone is pull the battery.I have another Photon that updated just fine. Is there any hope... Can I download the update to my computer, transfer to update to SD and update via SD card. As of right now I do not know where to get the update from.
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Jun 30, 2012
After two failed updates I've factory reset my phone, reformmated both the internal and external SD cards, yet every time I download the ICS update (6.16.212) it still fails during the unpacking of the download. OTA download completes 100%, but when the phone reboots to unpack and install the update it fails on the unpacking job. What is worse is that that OTA update must be downloaded again, everytime after it fails. I've downloaded it 7 times since this morning, factory reset, download, card re-formates, download... This whole experiance with Verizon and Motorola, waiting, waiting, and waiting some more, only to have the update finally here and have it fail on unpacking every single time?
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