Xperia X10 :: Software Update Downloads But Install Fails?
Sep 14, 2010
Has this happened to anyone else?Yesterday I received a notification about a software update. I was advised to carry out the update via a PC which I did. Followed the instructions to the letter. Installed the Update Service, downloaded the software and the installation began. After several minutes I was told the installation was unsuccessful and now my phone will not turn on. There is no OS so my phone is completely useless.Is there any way to roll back the failed installation to the previous software version?I have only had the phone 3 months
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Sep 27, 2012
I have tried to update my BB9930 several times using the desktop app, and each time it appears to hang with 24 files left to download. Finally I dug around and discovered the Log Window, so now I see why it's failing to update. It cannot a file that it needs, so it eventually fails (after several silent attempts to download that one file) and unwinds back to where I started.
[Code]....
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Sep 29, 2011
My phone downloaded the update and restarted. It "installed" the update and restarted again. (Saw the little android and progress bar)
After the restart, a popup came up saying "update failed"
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Jun 11, 2012
My XPERIA ray fails to update to ICS. I'm trying it since a week but it always fails in the following screen.
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Nov 6, 2010
When i updated my on x10 to 2.1 everything went as it should but when i updated my girlfriend x10 white i failed at updating.
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Nov 24, 2012
I have just updated my X10 mini pro to 4.1.B.0.587.Now the phone won't start. When I press the on button the phone vibrates, the LED on the top left flashes faintly green twice, and then nothing.I can connect to PC companion, and it recognises the phone. I have even been able to do an update to the phone via the PC companion.
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Oct 30, 2010
I have an Xperia X10 since July on Vodafone UK. It is (was) running the latest SE firmware, but is now 'bricked' - I learned this term while googl-ing for the problem, but all the mentions involve 'debranding' or installation of unofficial (unauthorised) firmware releases - and I haven't done ANY of that.
The story in detail:
1. In recent days I noticed some glitches in the performance of Android Market on the phone: some downloads were reported as 'unsuccessful' and had to be repeated. This happened both with new apps and with updates. On occasions a reboot was necessary for downloads to start happening normaly again.
2. Today (Sat 30-10) this went to extreme: NO download from the Market was possible at all, each time it stalled forever. As explanation, an error message started coming up: "The process com.google.process.gapps has stopped and needs to be force-closed". No rebooting would solve this. I cleaned several caches (after reading various forums about the error)
3. I decided to reinstall the firmware, hoping to fix the Market performance. Backed up all my data and connected to PC Companion. In the first phase it reported that I "already have the latest version", but I wasn't after an update, so I went on to Repair / Reinstall.
4. The download went smoothly and the installation started well, proceeding to near-the-end. THEN, PC Companion reported: "The installation was unsuccessful, try again". I tried - several times, and the result was the same. Decided to return to my existing installation and seek other ways to repair that 'com.google.,..' process.
5. On attempting to boot, I saw that dreaded YELLOW TRIANGLE with no explanation, and a dead phone not responding to any controls. Had to turn it off by removing thebattery..
6. Several re-installation attempts with both Companion and SEUS also failed, and I am stuck with a useless brick
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Jan 7, 2011
I'm trying to update my xperia x8 to android 2.1 according to instructions from PC Companion. But the update already fails during preparation of pc phase - all I get is an error message that some files oculd not be read and it stops and suggests to try again. But no luck there.
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Dec 19, 2011
I got ICS update to my Xperia Mini 2days back. I found the USB tethering is not working when i connect it with my laptop. I use my phone to browse internet me to fix it. BTW portable WiFi hotspot is working perfectly.Also there is another small problem, which is when i play a video in gallery, i see gray coloured field under the video, which suppose to be black..I should also say that the video displying quality has been slightly reduced after the update, even the BRAVIA engine is turned on...videos which played in superb quality, now display like low quality videos.
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Dec 27, 2012
i bought sk17i and got it unlocked to all networks,shortly after i was promted with an update,after compleation it failed to turn on,just a dim green flashing LED and short /long seperate vibrations. i didnt even get a good look at the phone before it died.
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Apr 27, 2010
I know that one of the solutions for installing the MTP driver is to change your usb connection to Mass Storage and delete a folder in the private folder but i can't find it in the private folder! plenty of other folders with lots of digits but no 10208913 folder.
I have just given up and started using WMP in mass storage but it means i can't transfer actual playlists, the songs are transfered but i have to make a playlist manually on my phone which can get real tedious.
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Mar 16, 2010
I have a nokia 5800 and when trying to install nokia ovi player on my windows xp computer installation fails.
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Apr 27, 2010
i know that one of the solutions for installing the MTP driver is to change your usb connection to Mass Storage and delete a folder in the private folder but i can't find it in the private folder! plenty of other folders with lots of digits but no 10208913 folder.
I have just given up and started using WMP in mass storage but it means i can't transfer actual playlists, the songs are transfered but i have to make a playlist manually on my phone which can get real tedious.
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May 4, 2011
I've installed the MotoHelper driver 4.9, and rebooted. Restart the Windows 7 machine.. When I plug in the xoom it says installing usb driver and then says MTP USB device failed to install. Not only that, then my external wireless Microsoft Keyboard with usb bluetooth tranceiver and wireless mouse (non-bluetooth) with usb tranceiver both fail to operate. Seems like there is some conflict.
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Sep 8, 2011
When I connect through the USB to Ovi Suite software the phone is recognizes but the connection is not fully established. The Support Software fails to install and the C Memory appears full whereas when I view device information about 320 MB is still free out of 471 total device memory.
Also downloading software completes successfully but through the application manager installing the software returns an error that the file is corrupt.
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Aug 17, 2010
Installing DTM 6.0, downloaded from the web, for the first time on a Windows 7 (64-bit) Lenovo laptop consistently fails with error 1935 well into the install. Tried installing as Administrator, but that did not help.
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May 18, 2012
IOS 5.1.1 will not install on my Iphone 4S. It fails to verfiy the download and fails to install.
Info:
iPhone 4S, iOS 5.1.1
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Jan 8, 2012
I am unable to install the latest Ovi Music. I am using Vista. The download fails. I have tried deleting every thing Nokia and tried several fixes as listed. I am unable to uninstall Nokia Multimedia Common Components as it states another version of this product is already installed.
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Aug 20, 2011
I have a Nokia N8 with Symbian Anna. I purchased QuickOffice Pro from Ovi Store and it downloads but then fails to install. The trial version from the QuickOffice site also fails to install. Before I purchased QuickOffice I deleted the version of QuickOffice that came with Symbian Anna.Now I am left with no QuickOffice even though I have paid for it.Can someone suggest what I should do so I can install the QuickOffice Pro that I have paid for.
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Mar 29, 2012
I have an error after downloading update of iOS 5.1 on my iPhone 4s over wi-fi connection, after it gets downloaded it says preparing updates then there comes error message saying, "error occuring while updating..." and yea my iPhone is jailbroken...
Info:
iPhone 4S, iOS 5.1
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Jul 24, 2011
I have an H720 that although recognized as such by Windows 7 when it tries to install drivers it fails. Anywhere I can find these drivers myself?
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Nov 19, 2011
I Check on SUS and it says I have the latest - but I last updated about a monnth ago. I have an xperi_ pro MK16, I have build number 4.1.B.0.43, And I am not that "tech savvy"
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Dec 7, 2010
My phone keeps telling me to update my software but when I try to do this with pc companion it just says "unable install or start phone software component updates" why?
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Sep 19, 2011
I cant install any apps with smart installer as installation fails. i tried to download Nokia Play To or 4s quick beta.
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Feb 1, 2011
There are rumors the first region's update (Europe) will roll out starting tomorrow.According to sources, the update will NOT install if you are using a custom ROM, you are rooted, and you are not on 2.1.that's right! You must have an OFFICIAL 2.1 unrooted rom.here's the screenshot from SE's site before it was removed...this details the feature updates (remember these are only features....many more things may have been added/updated than are listed here).It's also been confirmed the update will include baseband 2.1.70, and POSSIBLY (unconfirmed) a kernel update
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Nov 15, 2012
I know how to backup & restore, but how do I install it in to my X10?.I go to browser I in put m.sonyericsson.com/backup but it just taks me to a page that tells me how to backup in steps.Why can I just hit a link on that page that will just let me install the new backup & restore,
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Jul 30, 2011
Yesterday I made a backup file with the sony ericsson program "backup & restore" and after the update i can't find this tool on the new version of android.I tried it with the URL behind the QR-code on the ericsson website. The download was possible, but when I want to install this tool then the phone says the application is not installed.
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Dec 8, 2010
Before i installed the update i installed and made a backup with backup and restore and now after i updated the phone i cant seem to install it again. When i press to install it it loads for 1 sec and then sais "Program couldnt install" but in swedish ofc. ofc i have allowed the unknown sources thingy and it still doesent work..
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Oct 29, 2010
I know how to backup & restore, but how do I install it in to my X10?.I go to browser I in put m.sonyericsson.com/backup but it just taks me to a page that tells me how to backup in steps.Why can I just hit a link on that page that will just let me install the new backup & restore
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Jun 3, 2012
I tried updating my xperis neo v to 4.1.A.0562. but its showing some error. (unable to install or start phone software update).
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