Motorola XPRT :: Blank Screen With Backlight?
Nov 27, 2012
I just got this phone in june and this is the secon time this happens, the phone would turn on and the lights everything on as if it was really on, but cant see the screen. A backlight is on but you cant see whats going on the phone. the only thing you see is a black screen, but it is ON you can feel the vibration everytime is press the screen, i just cant see the screen. i dont know what to do and im unable to attend a store to fix it
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Feb 3, 2012
my phone was working perfectly fine until i upgraded it to ICS. Now i'm not able to unlock my phone at all at certain times. If i try to unlock i see a blank screen with the backlight on. Unable to access homescreen at all. If i leave the phone for sometime and then if i try unlocking again it works fine. Having this problem with latest version available in my country (4.0.4). I tried reinstalling the firmware using update service still no effect.
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Apr 22, 2010
I just upgraded to 5.0xxx via BB DM and ran into this issue.Screen goes blank as per backlight timeout setting but it never comes up, however you push the screen, press the lock button. No display :-(. The phone is still on and I can see the buttons at bottom lit up and I can even receive calls but no display on the main screen. Have to battery-pull to make the screen work.Whats wrong?? I have tried adjusting Backlight Timeout settings, rebooting without media card, but to no avail. The problem is only with upgrade 5.0. I downgrade it to 4.7 and it works fine.
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Jul 5, 2011
Is there a way to adjust/add to the auto-correct dictionary for the physical keyboard of the XPRT? On my SOLD BB9650, this was done the first time I picked up the phone. Now, I can't. This phone (while waiting for Gingerbread), would be THE BEST, if it could fix this little problem...
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Aug 9, 2012
What are the plans for future software updates for XPRT?Is Gingerbread going to be the last one? Any chance for 4.x?Because, see, as of today XPRT is lagging behind for like a year on Android updates.It was released (June 6, 2011) with outdated FroYo (released May 20, 2010).Now, if stars align, we'll get GB 2.3.5 update (released July 25, 2011) hopefully in August '12.And that also means that phone that's been out only for a year is already 2 major Android versions behind current one.
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Jul 8, 2011
I am having the same issue with no audio on the incoming side. Occasionally on the sending side also. Also data will occasionally go out. The solution for both of these for me is to cycle the airplane mode toggle to turn the radio off/on.
Also I am having an issue where I get "staticky" moving dots on the display. Pressing the power button off/on to cycle the display fixes it.
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Oct 16, 2011
i recently downloaded the update 4.1.110 MB 612. so far the audio issue we have all been discussing seems to be fixed. Now, i am having freezing screen issues. the screen just stops responding to the touch. for example, yesterday someone called me, i saw them calling, it was ringing, i tried to slide the green button to answer but nothing happened. it was frozen/stuck. this has happened 2 times now. not just when someone calls but just in general when i am trying to unlock my phone. when i tried unlocking my phone, nothing happened. i pressed the power button to wake up the phone but nothing. it was just a black screen. finally i held down the power button and it eventually turned off and powered back on.
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Oct 9, 2011
Sometimes, when I am actively using my XPRT, scrolling a web page, or looking at game scores, pretty much any activity I use the phone for, the screen will just shut off. I have the delays set very high, like 2 minutes or more, but the screen still gets in the mode of just wanting to be off.
So, the screen shuts off, I have to press the button on top the phone, then swipe the little slider to get back to what I'm doing. Then within 1 or 2 or 3 seconds it shuts off again. The happens for 6 or 8 or 10 times, then things return to normal. Then I can use the phone as normal again and the screen stays on.
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Aug 26, 2011
I have an XPRT that I obtained from Sprint 30 days ago. Like phone but having issues with screen freezing up when phone turned on. I travel and must turn off phone when getting on plane. Once I get off, I turn on XPRT and it appears to boot up but then freezes or the screen goes blank. I pull the battery, re-insert battery, and power on. Same thing will happen again so I pull battery and go through same cycle. Usually after two cycles, the phone is fine but it can take 4 or more. I took the phone back to the Sprint store where it was purchase and it happened to the tech while he was trouble-shooting this problem. He did not have an answer and he looked at widgets and aps and saw nothing unusual. All apps or widgets are either from Android market or Motorola. Phone has been charged using Motorola supplied charger. Sprint store took back this phone and game me a new one. Seemed to work ok but just go back from trip and same issues. I turned the phone off last evening and turned it on this morning. It would boot up but took 4 cycles to quit either freezing or blank screen. This is getting to be a painful solution. I do have the latest software installed.
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Jul 13, 2012
My screen just stopped auto rotate. I checked the setting and it is turned on... what can i do? A reboot did not help.
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Dec 26, 2011
just picked up the Motoactv, and I've noticed the backlight does not turn on when I use the device? The screen still displays properly but without backlight.
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Oct 28, 2011
I'm at work posting on the bionic so making this short. I let my phone charge over night with oem wall charger i unplug it to go to the gym. Well i usually turn the lights on in my room. This morning i did not as i unplugged the bionic the backlight light up dimly. I let it sit i finally got tired of testing it the backlight stayed on indefinitely. I let it sit 5 min still on i have to push power button to wake and again to lock. So i was wondering if anyone noticed this it can drain battery i sometimes put phone in gym bag after charging without waking phone.
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Jun 17, 2011
I can't seem to get my phone to vibrate. I set to "vibrate when in silent mode", then set to silent mode, but no vibration. I have also set vibration to "alwasy" but still nothing.
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Jan 2, 2010
Today when I switched on the phone the screen wouldn't come up...New Year Shocker. Incoming/Outgoing calls continue to work. Any hardware/software reset option?
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Jan 13, 2012
last week my screen was staying ON whether the screen time out was checked or Not checked..This week, the opposite..the screen in both scenerios (time out checked or not checked), is first dimming and then going black screen?
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Sep 6, 2011
My stock music layer is having trouble pulling up my music library. I get a blank screen 97% of the time. Once in a great while it will actully pull up music but most of the albums have no artwork.Other apps I use have no trouble accessing my library
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May 2, 2012
went to plug my Atrix in last night, it had been sitting on the dresser. Worked fine when I set it there 4 hours earlier. Battery was maybe half charged, hadn't been used much that day. When I got back to it there was nothing; blank screen, no LEDS, and wouldn't come on. Plugged in and RED LED lit up. Left like this for a while and when I came back the camera light was on, but when I unplugged it went off. Still no power. Read that maybe not original Motorola charger. Got original and GREEN LED came on. GREEN LED also comes on when plugged to PC. When it is unplugged there is nothing.
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Jun 19, 2012
i have a blank screen. is there anyway to recover my screen? i can still answer it but thats it. please help me i have some important numbers in it.
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Mar 17, 2012
I'm really tired to find the way to fix the dialer and contact blank screen. I factroy reset the phone more than 3 times but its just standing for a week or some. I don't have plenty of applications installed, i just use gmail and a FB messenger. Tell me the use of the phone that can't dial anyone ! I just bought the phone a month before, but its starts bugging me everyday.
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Aug 27, 2011
I just download software upgrade for my bravo and now all I get is a blank screen. I have taken out the battery several times, yet I can't do anything.
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Jun 1, 2011
Today I picked up my phone and tried to press the wake/power on button. Nothing happened. The green LED is on and solid, the screen is black (sleeping) and it refuses to wake up. The phone did not get wet, I did not drug it, it did not do some heavy exercises, it was sitting on the table, it is not tired. So, what am I supposed to do now? How do I wake it up?
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Jul 4, 2015
After updating to Lollipop 5.1, I noticed my screen is blank after using any app (messaging, GMail, etc.) and it won't come back. Calls and texts and other notices come (can actually answer calls and see the call screen) through, but home screen and any adjacent screens are all black. The status bar and icons are visible though and I can use the pull down menu. It's as if it is refreshing but never gets to the end. I installed many apps, even used a stock wallpaper), but it still will do this. I have to keep rebooting until it eventually stops; I check it by using a random app and seeing if I can see the screen by pressing the Home button. I also wiped the cache partition after the OS upgrade.
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Dec 6, 2011
i dont believe i have seen this mentioned so if it has i will close my own threadanyway about 20% of the time maybe less i will get a call and it is ringing but the screen is off. i have to hit the wake button and then it shows the call as
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Jun 27, 2012
I have recently acquired a Xoom Wifi +3G.It has been upgraded to ICS.I have recently downloaded Adobe Flash Player 11 from the market.It doesn't work. Ths screen just stays blank.As the ablity to run Flash Player is one of the key differentiators for buying a Xoom rather than an iPad.What is worrying more is the rumours on the internet that Adobe are going to stop development on the ICS version.
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Sep 13, 2011
i had the problem stated above- After changing the handset for the 3rd time, i finally (thank God) have a stable phone. Wish the rest of you luck!If you have a similar issue PUSH TO CHANGE THE HANDSET - it is not normal behavior
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Dec 14, 2011
My droid 2 has decided to start acting quite funky.it will freeze, the keyboard stops working mid-text/email then goes back to the home screen like that text/email draft never existed. I also am having trouble answering calls. When a call comes in, i touch answer but there is no response.
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Aug 6, 2011
Is there a way of changing the lock screen i.e putting a new picture on it so it is not blank? I can not find the option to do this in the settings.
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Aug 26, 2011
past one week my E75 screen has decided to start playing up. The light on the keyboard lights up fine but the screen backlight only comes on when I push down hard on a certain part of the screen or give it a good whack. Anyone experienced this before and know how I might be able to fix it?
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May 7, 2015
I've a problem with my new sony product, I was in swimming pool after taking some photos the phone stop working, and the screen blinking and can not boot up the phone, after checking it I notice that there is some water in the back camera cover.So i waited about 5 hours and tried to recharge it, then trying to boot it I heard the startup sound with no data on the screen!I noticed that the screen/touch working but there's no back-light!
then I shuttled it down and wait again, after booting the screen has no data and the startup sound works, ( Also there is no vibration anymore! )
I tried to use the small off button but no way! I've also upgraded it via PC Companion but still have the same issue!!I don't know what to do the phone is new...
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Jul 19, 2010
I have a N95 (N95-1), and this morning I turned it on after it went flat, and the screen backlight isn't working. The keypad still lights up, and the LED screen seems to be fine.I've tried everything up to a factory restart. Does anyone else have this problem, or know how to fix it? It's really quite annoying!
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May 20, 2012
My screen backlight doesn't come on at all , have tried goin in options and settings and changin the brightness still doesn't work.. not able to see anything hav to strain my eyes where this is no backlight to see
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