Xperia Ray :: Blank Screen With Backlight On Unlock After Update?
Feb 3, 2012
my phone was working perfectly fine until i upgraded it to ICS. Now i'm not able to unlock my phone at all at certain times. If i try to unlock i see a blank screen with the backlight on. Unable to access homescreen at all. If i leave the phone for sometime and then if i try unlocking again it works fine. Having this problem with latest version available in my country (4.0.4). I tried reinstalling the firmware using update service still no effect.
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Sep 15, 2012
I am facing a serious issue with my sony xperia neo v. Seldoms mobile screen does not respond when trying to unlock. The screen soes not change from blank sreen. Please suggest a better resolution for this issue. I face this issue four to five times in a day and it is very frustrating. Does Sony provide a replacement as my mobile is still in warranty period?
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Nov 27, 2012
I just got this phone in june and this is the secon time this happens, the phone would turn on and the lights everything on as if it was really on, but cant see the screen. A backlight is on but you cant see whats going on the phone. the only thing you see is a black screen, but it is ON you can feel the vibration everytime is press the screen, i just cant see the screen. i dont know what to do and im unable to attend a store to fix it
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Apr 22, 2010
I just upgraded to 5.0xxx via BB DM and ran into this issue.Screen goes blank as per backlight timeout setting but it never comes up, however you push the screen, press the lock button. No display :-(. The phone is still on and I can see the buttons at bottom lit up and I can even receive calls but no display on the main screen. Have to battery-pull to make the screen work.Whats wrong?? I have tried adjusting Backlight Timeout settings, rebooting without media card, but to no avail. The problem is only with upgrade 5.0. I downgrade it to 4.7 and it works fine.
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Oct 5, 2015
I have sony z3 dual. My screen freezes all the time.what should i do. I applied the last software update today..was so happy that ussd code error got solved. But now this screen error.. So many errors after updates.. When I try to call screen blinks and volume is still very low and..etc ....
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Aug 13, 2015
last two days i got my new z3 devise my first android handset after update i experiensed two problem first was the blank black screen and the notification and quick setting panel was not sliding properly so i decided to reinstal android using sony pc companion after update i switched my phone itkeep restarting continuously every time start installing progams it show customizing apps and then restart and do the same finally i could fix it when i got my 64gb sd card out of phone and switch it on, it work good with no issues.
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May 29, 2012
after updating ICS and I had some problem bout the screen because after 20 seconds idle status then I pressing now the home or power button the screen become blank..efore u enter the lock screen u had to press power button 6 times or more than...I'm so dissappointed cause everytime I had a call I didn't see who are calling I had to press more than six times the power button to show the screen
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Nov 20, 2011
Yet another problem with my Bold 9930 I'm sad at this point that the device I love so much is already dying on me, hasn't even been 3 months yet I'm going to mention all the problems with this device, but the one that started few weeks ago and has gotten to the point where it just adds on to the frustrationAfter locking the device, when i try to unlock, using the top lock button, I just see blank screen, screen and keypad lit up thou. Sometimes when i restart my device, it won't display the blackberry logo and the progress bar, i just get the blank lit up screen. and after 5 - 10 minutes or so, i use random buttons on the keypad to get the display back, but nothing works. i just see blank screen and lit up keypad. Display would randonly get back but its a pain in the &&& to get the device display back after so many tries
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Mar 4, 2015
Lock screen today started displaying blank white boxes where there should be numbers and letters, as seen in picture below. It still unlocks fine however.
Upgraded to Lollipop at the weekend so i'm assuming a bug related to the update.
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May 7, 2015
I've a problem with my new sony product, I was in swimming pool after taking some photos the phone stop working, and the screen blinking and can not boot up the phone, after checking it I notice that there is some water in the back camera cover.So i waited about 5 hours and tried to recharge it, then trying to boot it I heard the startup sound with no data on the screen!I noticed that the screen/touch working but there's no back-light!
then I shuttled it down and wait again, after booting the screen has no data and the startup sound works, ( Also there is no vibration anymore! )
I tried to use the small off button but no way! I've also upgraded it via PC Companion but still have the same issue!!I don't know what to do the phone is new...
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Feb 9, 2012
I am using xperia neo v mobile. When I lock my screen using the power button the backlight gets off (common in all mobiles) after 10 to 15 sec the back light glows again.
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Jun 5, 2012
A little while ago my battery ran out on my Xperia Play and nothing has really worked since then.
1. Backlight does not work, at all.
2. The phone does not detect the battery (though I am able to charge it). I have that 'no battery' indicator on the top of my screen at all times. I have bought a new battery, no change. If I keep it plugged in with/without battery nothing changes.
3. Screen is really laggy now. I have to try to swipe the screen like 18 times before it actually goes through and unlocks. When I try to type, the keys I press get held so all sorts of funny accents are all over the place.
Its not usable currently. If I use the arrow keys to navigate the menus, it works fine. When I tried to take the phone apart I managed to break the LCD screen. Replaced that and now I'm back where I started. Anything I can do? Replace the digitizer?
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Oct 24, 2011
When ever I try to unlock (dragging lock button from left to right) , I am unable to unlock in one go. It is taking multiple attemts to unlock my phone.I also observed that when I get to call, to cancel dragging the icon from right to left this is required multiple attempts.i.e many time dragging icon from right to left.
I don't know whether it is software problem or hardware. I have tried the repair operation also. my xperia neo is uptodate and running 2.3.4 os.I also tried to un install apps but I couldn't find any difference.Also once I unlock, those 5 screens, I can scroll inbetween and can touch home button. But when I long press on the screen to add widget/folder I am unable to do it as soon as I unlock phone. It is taking some time to respond.
As I purchased this phone in UK and using it in India, I am not sure how much service I can get in india from SE.I have bill for the mobile too.in other posts somebody told me to remove yahoo and i did the same but didn't find any difference.in short the touch scence is not responsive during unlock and for a while once get the home screen. I also installed andvance task killer app and killing apps frequently that also not making any help.
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Mar 4, 2012
At first it was restarting 20+ times a day after continuous use, That i could just about deal with as i am due an upgrade after 2yrs. However, one time after i plugged it in to charge it would continuously reboot everytime it got past the startup screen, then it decided to stick on a plain white screen for a few hours. I let it run down on battery to see if this would help but when i went to use it again it started with the usual "Sony Ericsson"screen plus the coloured swishy display but then it just stays on a blank/black screen. It is backlit so it's not turned off. I would normally just let it be and wait for my new phone but it has all my contacts etc stored on the actual phone and not my sim.
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Dec 7, 2014
Have xperia z3 screen has suddenly gone blank - device is fully charged - (not dropped - no water damage)
Can hear text notifications, can hear phone ringing but no screen
Have tried soft reset - no response not even Sony logo.
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Jun 14, 2015
I have a Z3, recently when I turn the phone on after being turned off the phone displays the home screen for a split second then goes blank with only the back button visible. I can lock the screen and change the volume but nothing else. The phone stays like this for 3-4 hours then returns to normal. I've taken to just not turning it off but this can't be permenant, running out of battery, etc.
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Nov 3, 2014
Last night it turns completley blank black screen while in the process of updating an app. Have tried to hit the reset button and the volume up and powerbutton trick but it doesnt work.I cant see any logo or splash screen. Now, I'm deciding to visit the store bought it and see what they can do. Can they possibly replace my phone or will just fix the issue?.. I'm afraid my important pictures can't be recovered.my first android phone from a long time windows phone user
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Aug 29, 2013
This is to report a repeated problem on my smartphone. I purchased it on 21 Jun 2014. Within 1 year it developed a problem wherein the main camera stopped responding (black screen) along with flashlight remaining continuously on once selected on manually (have to restart the phone for flashlight to go off). This was rectified in month of May 2015.
The same problem repeated itself in the month of July 2015 and phone was again repaired/ rectified. Both times it felt under warranty and there were no charges paid. The only issue was twice the phone got formatted wasting my time and effort in backing up and reinstalling the desired software. Now last since last month the same problem has re-occurred.
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Nov 6, 2010
I have last night updated my X10i through SE US to Android 2.1. Following from here I cannot get past the boot screen, it switches on, but stays blank and does not do anything else. I have tried to re-install / repair through SE US (PC Companion does not work in this case) to flash it once again, and also that did not help. It keeps telling me that everything is fine, and i should just switch on my mobile phone... upon which nothing seems to be happening.
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Jun 17, 2012
I have a Sony Xperia X10 mini and it was working fine up until an hour ago. I went to listen to some music and no sound came on, went to see if there was any sound when trying to call anyone and there wasn't. it wouldnt turn off so I removed the sim card and memory card, put them back in and now pretty much all of the screen is black, (the only bit that isn't is the strip at the top where the time is displayed), the phone also now wont do anything, wont turn off wont even lock.I have just downloaded the sony pc companion to try and see if an update would fix it, but it wont connect to the phone. Asks me to tap the "USB connect" but as the phone wont do anything I can't so it won't connect.
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Jun 4, 2015
One month ago, i use my sony z3 to take an underwater photos. But after a few minutes in water, the screen went blank, and in the camera there are bubbles of water.. So i dried it and let it turn off for about a week. After a week, i turn on my sony and it works fine, the wifi, bluetooth, display, and others there are in the diagnostics test are good but the sim card reader wont read my celular card even though i already put it in.. Why does this happens?
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Aug 19, 2015
Why the screen goes blank on Z5 Compact AFTER a call has been connected. I'm fed up having to redial over and over. My phone HAS the latest software update.
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Jan 11, 2011
Ever since I have updated my X10 to 2.1 my screen goes blank after a call.i can speak on the phone but when the call finishes my screen gies blank and i have to take out my battery to turn it of.
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Feb 25, 2012
when I upgraded my phone to the update 4.0.2.a.0.62, it always shows a blank screen whenever I tried waking it up using the power or the home button, I also tried resetting my phone, but it still shows a blank screen, is there something I have done wrong when I updated?
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Feb 16, 2012
My xperia neo screen went blank during use, tried removing battery, sim card and memory card, and restarting, the screen remains blank.
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Dec 24, 2010
my mini hangs and its screen goes blank and vibrates for hours till it battery drains out.
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Sep 25, 2010
How can I make my home screen blank, that is, it should only show the wallpaper and no widgets?
Reason being, I found a cool live wallpaper "analogy clock live wallpaper" which serves purpose of a analog clock. And obviously I do not want any widget to cover this LWP.
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Apr 22, 2011
Whenever i receive a call or make one, the screen goes blank and i can't see the call time, who it is and the screen becomes none responsive and won't light up to let me finish call. Then when other person hangs up, i can't see anything on the screen for a good ten mins. is it settings?
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Apr 29, 2011
I have a problem where my z3 screen turn black after it show the start logo and can receive calls and answer them but still the screen black all the time. This happen like 30 minutes after i put my phone in water...
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Jan 4, 2015
When my phone rings with an incoming call, my screen stays blank! I can't see who's calling nor can I answer the call!
I've restored my phone to factory settings. I've followed the repair process with PC Companion & it still doesn't work!
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Sep 20, 2011
I turned off my phone then I put the SIM, after that I turned the phone as usual: Sony Ericsson -> Rogers -> then a blank screen with a white line on the above of the screen...
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