Xperia Pro/Neo/V/L :: Blank Screen Display When Trying To Unlock?
Sep 15, 2012
I am facing a serious issue with my sony xperia neo v. Seldoms mobile screen does not respond when trying to unlock. The screen soes not change from blank sreen. Please suggest a better resolution for this issue. I face this issue four to five times in a day and it is very frustrating. Does Sony provide a replacement as my mobile is still in warranty period?
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Feb 3, 2012
my phone was working perfectly fine until i upgraded it to ICS. Now i'm not able to unlock my phone at all at certain times. If i try to unlock i see a blank screen with the backlight on. Unable to access homescreen at all. If i leave the phone for sometime and then if i try unlocking again it works fine. Having this problem with latest version available in my country (4.0.4). I tried reinstalling the firmware using update service still no effect.
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Jan 3, 2010
Phone is two months old. Worked fine. Now all of a sudden, for no apparent reason,the display screen, is lit up, but, blank. Can't get Nokia greeting, nothing. Can call out,can receive calls, but, can't view screen. Removed battery, for whole night, put back in. Sim card is fine...still...blank screen.
Need help...any suggestions., or is the phone just useless now?
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Nov 20, 2011
Yet another problem with my Bold 9930 I'm sad at this point that the device I love so much is already dying on me, hasn't even been 3 months yet I'm going to mention all the problems with this device, but the one that started few weeks ago and has gotten to the point where it just adds on to the frustrationAfter locking the device, when i try to unlock, using the top lock button, I just see blank screen, screen and keypad lit up thou. Sometimes when i restart my device, it won't display the blackberry logo and the progress bar, i just get the blank lit up screen. and after 5 - 10 minutes or so, i use random buttons on the keypad to get the display back, but nothing works. i just see blank screen and lit up keypad. Display would randonly get back but its a pain in the &&& to get the device display back after so many tries
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Mar 4, 2015
Lock screen today started displaying blank white boxes where there should be numbers and letters, as seen in picture below. It still unlocks fine however.
Upgraded to Lollipop at the weekend so i'm assuming a bug related to the update.
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Oct 30, 2015
So just got my 6p yesterday but it seems as though ambient display although turned on is not working ND when I answer a phone call my screen stays black during the call and won't wake up.
So apparently it's because the tempered glass screen protector is covering the proximity sensor. I still have to actually test that theory out once I get a new protector but from doing some digging that most def it. Just a heads up I used the one by super shieldz so don't buy that one until they make a cut out for the sensor.
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Jul 3, 2010
When i unlock the phone with fingerprint the display suddenly when too bright and the colour fade away for a second and it turn back normal after few second.
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Oct 24, 2011
When ever I try to unlock (dragging lock button from left to right) , I am unable to unlock in one go. It is taking multiple attemts to unlock my phone.I also observed that when I get to call, to cancel dragging the icon from right to left this is required multiple attempts.i.e many time dragging icon from right to left.
I don't know whether it is software problem or hardware. I have tried the repair operation also. my xperia neo is uptodate and running 2.3.4 os.I also tried to un install apps but I couldn't find any difference.Also once I unlock, those 5 screens, I can scroll inbetween and can touch home button. But when I long press on the screen to add widget/folder I am unable to do it as soon as I unlock phone. It is taking some time to respond.
As I purchased this phone in UK and using it in India, I am not sure how much service I can get in india from SE.I have bill for the mobile too.in other posts somebody told me to remove yahoo and i did the same but didn't find any difference.in short the touch scence is not responsive during unlock and for a while once get the home screen. I also installed andvance task killer app and killing apps frequently that also not making any help.
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Aug 31, 2011
When my new Xperia mini receives a call while in my pocket, the screen remains lock when I take it up and I cannot find any way to activate the display and thereby slide the slider to answer the call. After some seconds the call times out and the display becomes black while the vibrator runs constantly for around 30 seconds. After that the phone goes completely dead for maybe 30 seconds. And after that I can unlock it normally.I have not altered any of the factory default settings related to display locking.This does not happen if a call is received while the phone is on a table etc.
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Mar 4, 2012
At first it was restarting 20+ times a day after continuous use, That i could just about deal with as i am due an upgrade after 2yrs. However, one time after i plugged it in to charge it would continuously reboot everytime it got past the startup screen, then it decided to stick on a plain white screen for a few hours. I let it run down on battery to see if this would help but when i went to use it again it started with the usual "Sony Ericsson"screen plus the coloured swishy display but then it just stays on a blank/black screen. It is backlit so it's not turned off. I would normally just let it be and wait for my new phone but it has all my contacts etc stored on the actual phone and not my sim.
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Dec 7, 2014
Have xperia z3 screen has suddenly gone blank - device is fully charged - (not dropped - no water damage)
Can hear text notifications, can hear phone ringing but no screen
Have tried soft reset - no response not even Sony logo.
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Jun 14, 2015
I have a Z3, recently when I turn the phone on after being turned off the phone displays the home screen for a split second then goes blank with only the back button visible. I can lock the screen and change the volume but nothing else. The phone stays like this for 3-4 hours then returns to normal. I've taken to just not turning it off but this can't be permenant, running out of battery, etc.
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Nov 3, 2014
Last night it turns completley blank black screen while in the process of updating an app. Have tried to hit the reset button and the volume up and powerbutton trick but it doesnt work.I cant see any logo or splash screen. Now, I'm deciding to visit the store bought it and see what they can do. Can they possibly replace my phone or will just fix the issue?.. I'm afraid my important pictures can't be recovered.my first android phone from a long time windows phone user
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Aug 29, 2013
This is to report a repeated problem on my smartphone. I purchased it on 21 Jun 2014. Within 1 year it developed a problem wherein the main camera stopped responding (black screen) along with flashlight remaining continuously on once selected on manually (have to restart the phone for flashlight to go off). This was rectified in month of May 2015.
The same problem repeated itself in the month of July 2015 and phone was again repaired/ rectified. Both times it felt under warranty and there were no charges paid. The only issue was twice the phone got formatted wasting my time and effort in backing up and reinstalling the desired software. Now last since last month the same problem has re-occurred.
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Nov 6, 2010
I have last night updated my X10i through SE US to Android 2.1. Following from here I cannot get past the boot screen, it switches on, but stays blank and does not do anything else. I have tried to re-install / repair through SE US (PC Companion does not work in this case) to flash it once again, and also that did not help. It keeps telling me that everything is fine, and i should just switch on my mobile phone... upon which nothing seems to be happening.
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Jun 17, 2012
I have a Sony Xperia X10 mini and it was working fine up until an hour ago. I went to listen to some music and no sound came on, went to see if there was any sound when trying to call anyone and there wasn't. it wouldnt turn off so I removed the sim card and memory card, put them back in and now pretty much all of the screen is black, (the only bit that isn't is the strip at the top where the time is displayed), the phone also now wont do anything, wont turn off wont even lock.I have just downloaded the sony pc companion to try and see if an update would fix it, but it wont connect to the phone. Asks me to tap the "USB connect" but as the phone wont do anything I can't so it won't connect.
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Jun 4, 2015
One month ago, i use my sony z3 to take an underwater photos. But after a few minutes in water, the screen went blank, and in the camera there are bubbles of water.. So i dried it and let it turn off for about a week. After a week, i turn on my sony and it works fine, the wifi, bluetooth, display, and others there are in the diagnostics test are good but the sim card reader wont read my celular card even though i already put it in.. Why does this happens?
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Aug 19, 2015
Why the screen goes blank on Z5 Compact AFTER a call has been connected. I'm fed up having to redial over and over. My phone HAS the latest software update.
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Jan 11, 2011
Ever since I have updated my X10 to 2.1 my screen goes blank after a call.i can speak on the phone but when the call finishes my screen gies blank and i have to take out my battery to turn it of.
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Feb 25, 2012
when I upgraded my phone to the update 4.0.2.a.0.62, it always shows a blank screen whenever I tried waking it up using the power or the home button, I also tried resetting my phone, but it still shows a blank screen, is there something I have done wrong when I updated?
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Feb 16, 2012
My xperia neo screen went blank during use, tried removing battery, sim card and memory card, and restarting, the screen remains blank.
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Dec 24, 2010
my mini hangs and its screen goes blank and vibrates for hours till it battery drains out.
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Sep 25, 2010
How can I make my home screen blank, that is, it should only show the wallpaper and no widgets?
Reason being, I found a cool live wallpaper "analogy clock live wallpaper" which serves purpose of a analog clock. And obviously I do not want any widget to cover this LWP.
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Apr 22, 2011
Whenever i receive a call or make one, the screen goes blank and i can't see the call time, who it is and the screen becomes none responsive and won't light up to let me finish call. Then when other person hangs up, i can't see anything on the screen for a good ten mins. is it settings?
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Apr 29, 2011
I have a problem where my z3 screen turn black after it show the start logo and can receive calls and answer them but still the screen black all the time. This happen like 30 minutes after i put my phone in water...
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Jan 4, 2015
When my phone rings with an incoming call, my screen stays blank! I can't see who's calling nor can I answer the call!
I've restored my phone to factory settings. I've followed the repair process with PC Companion & it still doesn't work!
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Sep 20, 2011
I turned off my phone then I put the SIM, after that I turned the phone as usual: Sony Ericsson -> Rogers -> then a blank screen with a white line on the above of the screen...
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Aug 21, 2012
Since yesterday this phone is showing black screen with passcode dots & message as "Emergency calls only" at the bottom & battery status on top. When I swipe passcode dots screen is only black. When I connect to PC with USB Phone is detected but I cannot access phone or SD Card. PC Companion cannot detect anything.As for incoming Calls people say they get message as mobile switched off.I feel sorry that I did not go thru discussions in this forum before buying this costly mobile.Can I get free replacement or can I have different model in place of this mobile?I am ready to pay the difference of price if it is on higher side.
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Mar 7, 2011
Issue is that the phone will get in a mode sometimes where it just continues to reboot. It gets to a point that I can use the phone, but within a few minutes, it crashes and boots up again. Usually pulling the battery fixes it, but not always. A similar issue is the screen going blank. Not sure it's crashed or just a video issue, but the only way to get it back on is to pull the batteryAlso, as the unit is stuck at 2.1 for ever, so can not use the memory card to install apps, and can't uninstall the old apps, is there a recommended minimum of available phone memory? That is, for example, always make sure you have at least 35MB. Any more than 50MB won't make a difference to performance or stability
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Oct 5, 2015
I have sony z3 dual. My screen freezes all the time.what should i do. I applied the last software update today..was so happy that ussd code error got solved. But now this screen error.. So many errors after updates.. When I try to call screen blinks and volume is still very low and..etc ....
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Aug 13, 2015
last two days i got my new z3 devise my first android handset after update i experiensed two problem first was the blank black screen and the notification and quick setting panel was not sliding properly so i decided to reinstal android using sony pc companion after update i switched my phone itkeep restarting continuously every time start installing progams it show customizing apps and then restart and do the same finally i could fix it when i got my 64gb sd card out of phone and switch it on, it work good with no issues.
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