Xperia X10 Mini/pro :: Screen Has Gone Blank And Won't Work
Jun 17, 2012
I have a Sony Xperia X10 mini and it was working fine up until an hour ago. I went to listen to some music and no sound came on, went to see if there was any sound when trying to call anyone and there wasn't. it wouldnt turn off so I removed the sim card and memory card, put them back in and now pretty much all of the screen is black, (the only bit that isn't is the strip at the top where the time is displayed), the phone also now wont do anything, wont turn off wont even lock.I have just downloaded the sony pc companion to try and see if an update would fix it, but it wont connect to the phone. Asks me to tap the "USB connect" but as the phone wont do anything I can't so it won't connect.
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Dec 24, 2010
my mini hangs and its screen goes blank and vibrates for hours till it battery drains out.
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Sep 25, 2010
How can I make my home screen blank, that is, it should only show the wallpaper and no widgets?
Reason being, I found a cool live wallpaper "analogy clock live wallpaper" which serves purpose of a analog clock. And obviously I do not want any widget to cover this LWP.
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Mar 7, 2011
Issue is that the phone will get in a mode sometimes where it just continues to reboot. It gets to a point that I can use the phone, but within a few minutes, it crashes and boots up again. Usually pulling the battery fixes it, but not always. A similar issue is the screen going blank. Not sure it's crashed or just a video issue, but the only way to get it back on is to pull the batteryAlso, as the unit is stuck at 2.1 for ever, so can not use the memory card to install apps, and can't uninstall the old apps, is there a recommended minimum of available phone memory? That is, for example, always make sure you have at least 35MB. Any more than 50MB won't make a difference to performance or stability
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Aug 14, 2011
I was just checking my emails and the screen suddenly went blank. I removed the battery and then turned the cellphone on again. It could turn on again, but some settings were gone (VPN settings and Mobile Networks). I did the "Settings Reset", but it didn't work, nothing happened.
I can't receive phone calls and or texts, nor can I go online thru my Mini pro. What's wrong with my cellphone?
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Jul 30, 2012
I was loving the phone tll the screen started to freeze black during call. I tried all the buttons with no joy and the screen remained black after call. I had to remove the battery to reboot, this reset my time and date to 1980!
I've got to try using my phone for work today, old spare being repaired. I can't even hang up a call.
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Nov 21, 2010
During a call my screen goes blank; I am unable press the end call immediately ..
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Jan 17, 2011
I have recently got a symbol in the top left hand side of my screen. Since i got it i have lost the ability to text using the touch screen , also i have lost the smiley face applicaion.
The main screen sometimes flickers too. The symbol is like a wedge with a rectangle shape sat on top with a red circle beside it.
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May 19, 2012
I've bought a new xperia mini pro(sk17i) 5 days ago. since the 2nd day, i'm encountering an unbearable problem with the touch. when i listen to music for about 10 mins most of the screen doesn't work. same problem rises sometimes when i go to unlock the phone drawing patterns. when i keep the phone idle for some moments to cool down evrything goes ok. BUT the same matter happens frequently. what should i do in this regard?
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Aug 17, 2011
For no apparent reason, the screen background changes to black and when it does this, I am unable to do ANYTHING at all.....I don't even get txt/call alerts. I tried installing the PC Companion to check for updates and altho it shows on the PC, it didn't register on the phone. I've just spent over an hour fiddling around with it and searching for a solution on the net and now it has suddenly decided to work!
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Jun 17, 2010
When I turn the phone is a lot of time on screen in that it shows "Nokia".After the screen goes all white.I can not do any of reset with code so I tried to do'*'-' 3 '+ "green key" that I found on some forums.Reinstall the firmware doesn't work because it is also impossible without the link I can not connect to PC Suite.
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Dec 18, 2010
I failed to upgrade to 2.1 and since then i have lost all emails,unable to reset my account.In addition i am unable to do manual back up as it says no backup files found and SD card blank.I put the sd card into my laptop and there are files on there.
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Oct 7, 2011
I have problem with my X6-00 16GB primary camera. When I turn camera on, screen stays black, only this focusing white box and other symbols are visible on screen. But no picture. When I push "take picture button", then focusing box starts blinking and stays like this, until camera goes standby mode. Secondary camera, in front of the phone is working fine. Also I have a Flashlight program (Brightlight v1.0) on my phone and it doesn't turn camera flash on, like it should be.
I gave my phone to friend who reset phone to the factory settings. After that camera worked for a while, but one day it was again black. I have done a couple of times software reinstall with nokia ovi suite on my computer. After that camera works couple of days or only couple of hours and then goes black again. Software version is the newest for that phone, v32.0.002.
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Jan 13, 2011
just bought this ph (mini pro).. last night, when got incoming call, the screen was blank.. i x know who's calling me n how to pick up the call
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Mar 4, 2012
At first it was restarting 20+ times a day after continuous use, That i could just about deal with as i am due an upgrade after 2yrs. However, one time after i plugged it in to charge it would continuously reboot everytime it got past the startup screen, then it decided to stick on a plain white screen for a few hours. I let it run down on battery to see if this would help but when i went to use it again it started with the usual "Sony Ericsson"screen plus the coloured swishy display but then it just stays on a blank/black screen. It is backlit so it's not turned off. I would normally just let it be and wait for my new phone but it has all my contacts etc stored on the actual phone and not my sim.
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Dec 7, 2014
Have xperia z3 screen has suddenly gone blank - device is fully charged - (not dropped - no water damage)
Can hear text notifications, can hear phone ringing but no screen
Have tried soft reset - no response not even Sony logo.
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Jun 14, 2015
I have a Z3, recently when I turn the phone on after being turned off the phone displays the home screen for a split second then goes blank with only the back button visible. I can lock the screen and change the volume but nothing else. The phone stays like this for 3-4 hours then returns to normal. I've taken to just not turning it off but this can't be permenant, running out of battery, etc.
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Nov 3, 2014
Last night it turns completley blank black screen while in the process of updating an app. Have tried to hit the reset button and the volume up and powerbutton trick but it doesnt work.I cant see any logo or splash screen. Now, I'm deciding to visit the store bought it and see what they can do. Can they possibly replace my phone or will just fix the issue?.. I'm afraid my important pictures can't be recovered.my first android phone from a long time windows phone user
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Aug 29, 2013
This is to report a repeated problem on my smartphone. I purchased it on 21 Jun 2014. Within 1 year it developed a problem wherein the main camera stopped responding (black screen) along with flashlight remaining continuously on once selected on manually (have to restart the phone for flashlight to go off). This was rectified in month of May 2015.
The same problem repeated itself in the month of July 2015 and phone was again repaired/ rectified. Both times it felt under warranty and there were no charges paid. The only issue was twice the phone got formatted wasting my time and effort in backing up and reinstalling the desired software. Now last since last month the same problem has re-occurred.
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Nov 6, 2010
I have last night updated my X10i through SE US to Android 2.1. Following from here I cannot get past the boot screen, it switches on, but stays blank and does not do anything else. I have tried to re-install / repair through SE US (PC Companion does not work in this case) to flash it once again, and also that did not help. It keeps telling me that everything is fine, and i should just switch on my mobile phone... upon which nothing seems to be happening.
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Sep 15, 2012
I am facing a serious issue with my sony xperia neo v. Seldoms mobile screen does not respond when trying to unlock. The screen soes not change from blank sreen. Please suggest a better resolution for this issue. I face this issue four to five times in a day and it is very frustrating. Does Sony provide a replacement as my mobile is still in warranty period?
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Jun 4, 2015
One month ago, i use my sony z3 to take an underwater photos. But after a few minutes in water, the screen went blank, and in the camera there are bubbles of water.. So i dried it and let it turn off for about a week. After a week, i turn on my sony and it works fine, the wifi, bluetooth, display, and others there are in the diagnostics test are good but the sim card reader wont read my celular card even though i already put it in.. Why does this happens?
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Aug 19, 2015
Why the screen goes blank on Z5 Compact AFTER a call has been connected. I'm fed up having to redial over and over. My phone HAS the latest software update.
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Jan 11, 2011
Ever since I have updated my X10 to 2.1 my screen goes blank after a call.i can speak on the phone but when the call finishes my screen gies blank and i have to take out my battery to turn it of.
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Feb 25, 2012
when I upgraded my phone to the update 4.0.2.a.0.62, it always shows a blank screen whenever I tried waking it up using the power or the home button, I also tried resetting my phone, but it still shows a blank screen, is there something I have done wrong when I updated?
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Feb 16, 2012
My xperia neo screen went blank during use, tried removing battery, sim card and memory card, and restarting, the screen remains blank.
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Apr 22, 2011
Whenever i receive a call or make one, the screen goes blank and i can't see the call time, who it is and the screen becomes none responsive and won't light up to let me finish call. Then when other person hangs up, i can't see anything on the screen for a good ten mins. is it settings?
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Apr 29, 2011
I have a problem where my z3 screen turn black after it show the start logo and can receive calls and answer them but still the screen black all the time. This happen like 30 minutes after i put my phone in water...
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Jan 4, 2015
When my phone rings with an incoming call, my screen stays blank! I can't see who's calling nor can I answer the call!
I've restored my phone to factory settings. I've followed the repair process with PC Companion & it still doesn't work!
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Feb 3, 2012
my phone was working perfectly fine until i upgraded it to ICS. Now i'm not able to unlock my phone at all at certain times. If i try to unlock i see a blank screen with the backlight on. Unable to access homescreen at all. If i leave the phone for sometime and then if i try unlocking again it works fine. Having this problem with latest version available in my country (4.0.4). I tried reinstalling the firmware using update service still no effect.
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Sep 20, 2011
I turned off my phone then I put the SIM, after that I turned the phone as usual: Sony Ericsson -> Rogers -> then a blank screen with a white line on the above of the screen...
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