Xperia PLAY :: Backlight Not Working / No Battery Detected And Screen Unresponsive
Jun 5, 2012
A little while ago my battery ran out on my Xperia Play and nothing has really worked since then.
1. Backlight does not work, at all.
2. The phone does not detect the battery (though I am able to charge it). I have that 'no battery' indicator on the top of my screen at all times. I have bought a new battery, no change. If I keep it plugged in with/without battery nothing changes.
3. Screen is really laggy now. I have to try to swipe the screen like 18 times before it actually goes through and unlocks. When I try to type, the keys I press get held so all sorts of funny accents are all over the place.
Its not usable currently. If I use the arrow keys to navigate the menus, it works fine. When I tried to take the phone apart I managed to break the LCD screen. Replaced that and now I'm back where I started. Anything I can do? Replace the digitizer?
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Jan 25, 2012
I phone recently developed a problem with touch screen becomming completely unresponsive. I googled and found its a common fault with Sony Handsets. Now let me explain the list of tasks i did in order to get it back to work but invane 1- Tested a new touchpad 2- Software update 3- Software downgrade 4- Deassembling and reassembling
i think i didn't miss anything but still its not responsive. It does sometimes response but if i do restart battery pull, open back case its unresponsive again. According to my knowledge its not a hardware issue as if its hardware and need new one i already tried that its software issue and it seems that entire screen is selected when i try to neviggate through the gaming keys. I am still unable to belive that sony ericsson has still not provided any fix for the issue. If anyone has any idea or any third party software for screen please advise.
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Jan 1, 2012
I've bought an Xperia Play a few days ago and I noticed something strange. Sometimes a small area on the right side of the screen becomes completely unresponsive. It feels random and usually last for 10-30 seconds. I've tried the Sony Ericsson update service, and did a reset, but it didn't help. I'm thinking about taking the phone back, but the problem is very random and difficult to replicate, so convincing someone, that there is a problem might be difficult.
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Oct 6, 2011
So this morning I took my Xperia Play out of its charging dock, to find that the touch screen is now completely unresponsive.I have tried updating and repairing the software through the PC companion, but the screen is still completely unresponsive. The phone is still (technically) working, and can be navigated by using the PS controls, but the touch part of the screen is not working.
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Aug 13, 2012
i upgrade the last version for my Xperia Play but unfortunately the touch screen is now completely unresponsive, The phone is still (technically) working, and can be navigated by using the PS controls, but the touch part of the screen is not working.
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May 29, 2012
Yesterday when I replace my live wallpaper with a static preinstalled wallpaper that definitely came from sony. My phone hangs then the wallpaper shows only black. Then my touchscreen didn't work. So I decided to soft reset my phone, but no use. I can't even unlock my phone because my touchscreen was unresponsive. I tried to hard reset it but I also can't even hard reset it. The notification bar is working properly but I can't pull it down to update my version because I saw in sony website that I have to update it.. But how if I can't connect my phone to computer because I can't tap the connect to phone in the notification bar.
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Mar 3, 2012
I was using my phone, just an hour ago. I went for a bike ride (which I do on a regular basis), and I then tried to put in my lock but it seems like the top half of the screen is unresponsive. Nothing is different about the LCDs but the touch part isn't working.i already tried factory reset and to remove dirt/screen protector.
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Dec 28, 2011
my xperia play the screen light are not working.
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Nov 12, 2012
some time i try to unlock my xperia play and it takes several trys to unlock it
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Aug 26, 2011
My xperia plays' touch screen has stopped working.
I Have extended warranty with my provider however before i send my phone away for replacement/repair i am hoping to be able to copy my contacts to a safe location until i have my new phone.
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Aug 14, 2012
Xperia play my screen its realy bad.I dont know wath happend i woke up in a morning and i opened my phone and....my screen looks like this...: http://img441.imageshack.us/img441/2813/picture001uu.jpg
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Jul 19, 2010
I have a N95 (N95-1), and this morning I turned it on after it went flat, and the screen backlight isn't working. The keypad still lights up, and the LED screen seems to be fine.I've tried everything up to a factory restart. Does anyone else have this problem, or know how to fix it? It's really quite annoying!
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Apr 17, 2012
i have xperia play,my touch functions of my cell sometimes stop working but i can use d cell through d slider den d touch functions come back by themselves in some hours.
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Jul 20, 2011
Checking my phone, it told me there was an update available. I used the PC connect software to instal the update, following all instructions exactly. The update was applied and the phone shut off. I restarted the phone as instructed, and after a few minutes the update appeared to be successful. However, when I tried to use the phone I discovered that I could not unlock the screen! My first thought was to restart the phone, but without the touch screen, I can't even turn it off! It seems like my only option at this point would be to remove the battery to kill the power, replace the battery, and try restarting the phone.
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Dec 10, 2011
My phone has only a few days and overnight, the bottom of the touch screen no longer works at the application buttons. By testing the service menu, it is clear that this part no longer detects the touch. I tried to put the latest firmware with SEUS but nothing changed.
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May 7, 2015
I've a problem with my new sony product, I was in swimming pool after taking some photos the phone stop working, and the screen blinking and can not boot up the phone, after checking it I notice that there is some water in the back camera cover.So i waited about 5 hours and tried to recharge it, then trying to boot it I heard the startup sound with no data on the screen!I noticed that the screen/touch working but there's no back-light!
then I shuttled it down and wait again, after booting the screen has no data and the startup sound works, ( Also there is no vibration anymore! )
I tried to use the small off button but no way! I've also upgraded it via PC Companion but still have the same issue!!I don't know what to do the phone is new...
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Jan 21, 2012
My phone does not load, and gets stuck at the Sony Ericsson loading screen. Have tried to 'repair my phone' using PC Suite, however my phone is not detected at all by 3 different computers, and is preventing me from repairing. Phone appears to go into flash mode, black screen with green light after connecting while holding back button, but tries to boot a minute later (and failing to do so). Have tried multiple computers, installing/unintalling PC suite, SEUS, safe mode, windows xp (32 and 64 bit), win 7. Tried hard reset that I read about (start phone holding menu, back and power buttons) to no avail. Have tried 3 different usb cables. Why my computer cannot detect my phone? It seems bricked
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May 20, 2012
I have been having this bro;em yesterday and also today when i woke up. My Verizon iPhone 4S touch screen is un responsive sometimes then it workes other times. My Sleep/WAke button also doesnt work. My phone thinks that my sleep button is always being pushed so if my touch sreen is working i can do anything becuase my phone puts it self to sleep when i unlock it. I was on IOS 5.0.1 and then updated to IOS 5.1.1 thinking that this would help me but i didnt.
Info:
iPhone 4S, iOS 5.1.1
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Feb 3, 2012
my phone was working perfectly fine until i upgraded it to ICS. Now i'm not able to unlock my phone at all at certain times. If i try to unlock i see a blank screen with the backlight on. Unable to access homescreen at all. If i leave the phone for sometime and then if i try unlocking again it works fine. Having this problem with latest version available in my country (4.0.4). I tried reinstalling the firmware using update service still no effect.
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Feb 9, 2012
I am using xperia neo v mobile. When I lock my screen using the power button the backlight gets off (common in all mobiles) after 10 to 15 sec the back light glows again.
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Aug 29, 2013
For the past week i've been facing issue with my touch screen. As in, one column of the screen is unresponsive. I've tried my best to solve it using factory reset through phone and sony pc companion, but went it vein.
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Aug 22, 2015
I updated my phone to the new version. I noticed afterwards that the screen started becoming less responsive. When I was on a call, the screen would go black, and unresponsive. I couldn't hang up the calls. The phone also started freezing randomly. As I was sitting on my phone checking facebook, the screen cracked. Diagonally on the front. Not all the way through. Not the top of the screen - I can't touch or feel the crack.
-The phone was not hot.
-The phone was not dropped.
-The phone has been in a tech21 Impactology case since day 1 - with a screen protector as well. I don't take the case off.
I had planned on sending my phone for exchange - because there is a bubble/defect in the front facing camera lens. The camera does not take clear pictures due to this. The phone is less than a year old, and I had not managed to get into the bell store yet.
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Nov 15, 2014
I´ve had this Z3 for about 3 weeks, suddenly the screen got unresponsive, it doesn´t respond at all !!
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Jun 16, 2012
Recently my Ray's touchscreen has stopped working completely; the screen its self works, as do the volume and power buttons, but it won't register any touch - I can't even unlock the slider. Tried all of the usual things, recharging, leaving the battery out etc. In the end I used the repair tool which installed ICS, and that actually worked for about two days, but the same problem just came back.
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Nov 26, 2012
I've been using xperia active for 6 months now and it is a very nice phone, but one day the touch screen has become unresponsive.Everytime when I want to click an icon on the screen or type on the on-screen keyboard I would have to tap many times and it is very frustrating.
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Mar 3, 2015
I dropped my Z3 on it's backed and the top half it cracked. The screen was undamaged but the top half is now unresponsive when touched. Everything else on the phone works fine but the top half of the screen just doesn't respond when i touch it.
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Jun 5, 2014
I bought my Z5 less than a month ago, it rarely fell. Today it slipped out of my pocket on a medium hard ground and the screen got cracked from the bottom left and the screen would not respond. I restarted it using the power+up volume button but it still is unresponsive.
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May 9, 2014
I have had my Z2 for a while now. I'm very happy with my phone, but there are a few problems that i need fixed or deliver the phone back, because i cant use it like this.
When i use the touch screen either calling a number, writing a text or anything, it aint always so responsive.
If i write a little word like: "Hi, my name is dave" then what i see written is: "H, Myname is dve"
This is VERY hard for me to tolerate right now. I have always had samsung phones and i have never had any issues with the touch, but i wanted to test a Sony phone and i bought this one. My first impression was very good, but now its not that great.
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Sep 22, 2015
My z3 screen recently cracked from top right corner to bottom left and the top two thirds of the screen is unresponsive to touch. So once I turned it on I cannot enter my PIN.
Can this issue be fixed with a simple screen replacement or is it a deeper issue?
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Sep 6, 2012
Sometimes when typing I can't use the back/home keys and the screen becomes unresponsive for a few seconds then will work OK for a while then do the same again.
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Feb 21, 2014
From time to time screen WON'T TURN THE KEYBOARD JUST FLASHES AND NOTHING HAPPENS (I am trying over 5 minutes to type here in landscape mode and finally I gave up as the keyboard never shows up) Screen sometimes freezes or gets cropped or sometimes like in the picture (screenshot), tried factory reset and still no use...
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