Xperia PLAY :: Touch Screen Not Working After Software Update?
Jul 20, 2011
Checking my phone, it told me there was an update available. I used the PC connect software to instal the update, following all instructions exactly. The update was applied and the phone shut off. I restarted the phone as instructed, and after a few minutes the update appeared to be successful. However, when I tried to use the phone I discovered that I could not unlock the screen! My first thought was to restart the phone, but without the touch screen, I can't even turn it off! It seems like my only option at this point would be to remove the battery to kill the power, replace the battery, and try restarting the phone.
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Aug 26, 2011
My xperia plays' touch screen has stopped working.
I Have extended warranty with my provider however before i send my phone away for replacement/repair i am hoping to be able to copy my contacts to a safe location until i have my new phone.
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Apr 17, 2012
i have xperia play,my touch functions of my cell sometimes stop working but i can use d cell through d slider den d touch functions come back by themselves in some hours.
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Dec 10, 2011
My phone has only a few days and overnight, the bottom of the touch screen no longer works at the application buttons. By testing the service menu, it is clear that this part no longer detects the touch. I tried to put the latest firmware with SEUS but nothing changed.
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Aug 18, 2012
Dear Sony Ericsson Support,Today i've updated mine Xperia Mini Pro to the latest ICS version of Android and the touch suddently stopped workingI'm sure that is Software fault and not Hardware fault, cause with 2.3.5 it was working.Any ideas how to repair my phone?I need to send it to a Service Centre?
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Oct 6, 2011
So this morning I took my Xperia Play out of its charging dock, to find that the touch screen is now completely unresponsive.I have tried updating and repairing the software through the PC companion, but the screen is still completely unresponsive. The phone is still (technically) working, and can be navigated by using the PS controls, but the touch part of the screen is not working.
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Aug 13, 2012
i upgrade the last version for my Xperia Play but unfortunately the touch screen is now completely unresponsive, The phone is still (technically) working, and can be navigated by using the PS controls, but the touch part of the screen is not working.
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Dec 5, 2011
as of today my phone has dead spots on the touch screen where it will not read my touch at all. and the other spaces that will react slower. is there anyway to resolve this without having to go back to verizon and getting it replaced....for the 5th time?
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May 24, 2012
My handsets screen is not responding to any form of touch, it was was working then mid use just stopped. The screen still works displaying everything and is refreshing. Using the slide I can access some things but its very limited access.
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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May 18, 2012
I recently bought a Sony Ericsson Xperia Neo V (MT11). I locked the screen using the Power button of the phone. I have set a password for unlocking my phone. Now, when i press the "Home" key of the phone, the screen comes alive with keypad for punching-in the password but the touchscreen is not responding so i am not able to punch-in the password. I am getting calls on my cell phone but i cannot receive the calls since I cannot slide the "green" button on screen to right (which is the usual way to receive the calls). Could you guys please help me make my phone screen responsive again. This is a brand new phone, just a couple of days old and no apps installed other than loaded by the Company itself.
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Aug 10, 2015
I don't know how it happened but my phone adopted a crack from bottom to top just off center, which seemed to have made 40% of the right side useless. I am scared that if i get just the screen replaced, the right side of the touch will remain broken.
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Dec 14, 2011
My touch screen is not working from last 3 days. i have done repair phone from pc compamion but at last itz showing error.
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Apr 5, 2015
All of a sudden my Sony Xperia Z3's touch screen is not functioning.I have a non-passcode / 'swipe to unlock' setting on. My phone's touch screen is not recognising my swipe, therefore not allowing me to unlock my phone.
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Jan 1, 2012
We have the Xperia Ray and it has been working fine for about 6 weeks until the other day when the screen stopped working and we are therefore unable to access the phone. We have tried to repair the software twice and that did not work and obviously we are unable to do the reset as not able to access the phone systems.
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Jun 11, 2012
what i say to this company, last time i update my mini pro, and after that my mobile's touch screen is not working, What the * do now..and i also repair it 3 times with PC companion, but it doesnt work..and also tell me how can i degrade my androin 4.0 to 2.3 again. i thinks its all because of third class software you people provide us, android 4.0
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Aug 29, 2013
My Xperia Z3+ is not working properly.The touchscreen works at random on its own and most of times won't work especially on the corner ends both bottom and up...Plus when I try to slide the it doesn't work either.Continues even after removing all the covers and cleaning and so on..
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Mar 9, 2014
I took some photos underwater today with my z3 , I came home and the touch was acting up, it worked for a bit then nothing at all. i can use the camera button and i can use the volume button. The screen is not black its working all that isn't working is the touch,. All the seals were closed and it doesn't seem that any water has gotten into the phone.
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Feb 4, 2012
Phone Sony Ericsson Xperia Neo (MT15i).Fell into the water, and a crack on the touchscreen.I cleaned it, replaced the screen (inside the fluid were smudges) and touch screen.With the touchscreen problem, not a response by pressing the lower part of about 1 cm. 2 pieces Changed suppliers say they are original and the marriage was not. Although cracked taskrine, this part worked perfectly.
Tried a different official firmware and kernel.This is a problem phone or a touchscreen? As far as I know the touchscreen controller is located on the loop and vary with the glass and the phone only to indulge in the data.
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Jul 22, 2012
my xperia touch screen stop responding but all other functions are working properly. i have to put the battery out for many hours to get it back. seems like software issue but how to fix it becoz when touch start working it works properly and i checked it by *#*#service#*#*.
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Aug 31, 2015
So, yesterday i decided to clean my Sony Z3 because it was dirty, i cleaned it with the hose (water), i made sure i used a towel to remove the water i blowed the water left, and i placed it back on the table, after 2 hours i decided to take the phone and see what's new and when i pressed the button to see if it opens it did but the unfortune part is that the touch screen is not responding like if i try to go to home menu i can't because it's not working to slide or anything, it's just froze but the power button and volume keys are working, this thing pisses me off so bad, i placed the phone in a bowl of rice it's been 7 hours sinceit's there and nothing the phone is closed and still nothing happend after 7 hours, and there is condensation on the camera lens btw.
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Apr 4, 2015
I have bought my Z3 just 2 weeks ago and already having problems with it, actually had screen issue on 2nd day of purchase but it became alright after a restart and phone worked properly, now today I can see black lines running across left side of the screen after several restarts and PC companion repair, screen is working fine though it flickers from time to time also the left side touch isnt working! I feel some connector is loose inside my phone or might be some bigger problem? I'm not sure myself.
Its been only 2 weeks, such an expensive phone and i'm already experiencing problems also my phone has not been dropped or been subjected to water.
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Aug 21, 2012
my touch screen has totally stopped working today on my phone
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Jan 5, 2012
My Xperia X10 Mini Pro has a horizontal 'band' of about 1cm in the bottom half of the screen that does not respond to touch.I am able to touch and use anything above and below this 'band' but never within it.Phone is not under warranty and I have tried Factory resets and software updates with no success, I am assuming it's a hardware fault.
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Aug 22, 2012
What will be the cost for new touch input of xperia x10 mini?
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Sep 21, 2012
My mini pro started behaving weird lately. A few days ago the touch screen stopped working. The phone was not responding to anything but the hardware buttons. I was already prepared to take it to repair, but after 2 days I restarted it and everything was back to normal.This time it worked for about a day and then again...while unlocking it the touch screen went dead. Keeping it turned off for a day "solved" it this time. It can't be a complete hardware defect, otherwise it wouldn't just start working again after some time.
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Feb 10, 2012
My problems to my phone after update to ICS are: GPS not working, ASTRO app as my official file manager was given by SONY for all xperia 2011 user after update to ICS, but it free version that means its come with advertisement, that app always pop-up and suggest the user to upgrade from "free version astro" to full/complete version. Can I uninstall that free app? Video player play video very good but doesn't has sound.
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Feb 9, 2015
After last update my screen doesn't respond when I touch the right hand side of the screen. The only way to type text is in horizontal position. When I try to draw with Sketch app, there was a vertical line in the right side that don't respond on my touch and stays blank. I didn't drop the phone, glove mode is not on, e.t.c.
See the image that I made using my Sketch app:
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Jun 16, 2015
I bought my xperia z3 dual 1 month ago and it was working good. But yesterday I put my phone on charging, after removing from charging a part of its touch screen from top is not working and I'm unable to pull down notification window. I tried every thing like rebooting factory restore etc but stil the problem is not resolved.
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Mar 3, 2012
I was using my phone, just an hour ago. I went for a bike ride (which I do on a regular basis), and I then tried to put in my lock but it seems like the top half of the screen is unresponsive. Nothing is different about the LCDs but the touch part isn't working.i already tried factory reset and to remove dirt/screen protector.
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Dec 28, 2011
my xperia play the screen light are not working.
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