Xperia Z3 :: Phone Is Frozen Touch Screen Not Working
Aug 31, 2015
So, yesterday i decided to clean my Sony Z3 because it was dirty, i cleaned it with the hose (water), i made sure i used a towel to remove the water i blowed the water left, and i placed it back on the table, after 2 hours i decided to take the phone and see what's new and when i pressed the button to see if it opens it did but the unfortune part is that the touch screen is not responding like if i try to go to home menu i can't because it's not working to slide or anything, it's just froze but the power button and volume keys are working, this thing pisses me off so bad, i placed the phone in a bowl of rice it's been 7 hours sinceit's there and nothing the phone is closed and still nothing happend after 7 hours, and there is condensation on the camera lens btw.
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Sep 30, 2010
The date and time is Sept 30 2010 at 11:32am. Which i set and is correct and is correct on the smaller clock on top right hand of the screen. However, on the bigger time and date that "floats" on the touch screen it is still reading 9:43am with yesterday's date which is the 29th of sept. Then when i want to change my phone setting to either vibrate or silent....again, the smaller notification is correct but the big setting that "floats" on screen keeps telling me its on vibrate when i try to change it.
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Jun 14, 2012
my phone is frozen the touch screen isn't letting me into do anything?
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Sep 6, 2012
I have a Sony Xperia Z5.
While using it tonight it froze with the screen on. Holding down the power button failed to restart the phone. Using a pointed object on the SIM slot power button also failed: no vibrations, no change to the phone. The Sony Bridge for Mac program did not detect a device was connected.
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May 18, 2012
I recently bought a Sony Ericsson Xperia Neo V (MT11). I locked the screen using the Power button of the phone. I have set a password for unlocking my phone. Now, when i press the "Home" key of the phone, the screen comes alive with keypad for punching-in the password but the touchscreen is not responding so i am not able to punch-in the password. I am getting calls on my cell phone but i cannot receive the calls since I cannot slide the "green" button on screen to right (which is the usual way to receive the calls). Could you guys please help me make my phone screen responsive again. This is a brand new phone, just a couple of days old and no apps installed other than loaded by the Company itself.
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Aug 10, 2015
I don't know how it happened but my phone adopted a crack from bottom to top just off center, which seemed to have made 40% of the right side useless. I am scared that if i get just the screen replaced, the right side of the touch will remain broken.
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Dec 14, 2011
My touch screen is not working from last 3 days. i have done repair phone from pc compamion but at last itz showing error.
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Apr 5, 2015
All of a sudden my Sony Xperia Z3's touch screen is not functioning.I have a non-passcode / 'swipe to unlock' setting on. My phone's touch screen is not recognising my swipe, therefore not allowing me to unlock my phone.
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Jan 1, 2012
We have the Xperia Ray and it has been working fine for about 6 weeks until the other day when the screen stopped working and we are therefore unable to access the phone. We have tried to repair the software twice and that did not work and obviously we are unable to do the reset as not able to access the phone systems.
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Jun 11, 2012
what i say to this company, last time i update my mini pro, and after that my mobile's touch screen is not working, What the * do now..and i also repair it 3 times with PC companion, but it doesnt work..and also tell me how can i degrade my androin 4.0 to 2.3 again. i thinks its all because of third class software you people provide us, android 4.0
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Aug 29, 2013
My Xperia Z3+ is not working properly.The touchscreen works at random on its own and most of times won't work especially on the corner ends both bottom and up...Plus when I try to slide the it doesn't work either.Continues even after removing all the covers and cleaning and so on..
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Mar 9, 2014
I took some photos underwater today with my z3 , I came home and the touch was acting up, it worked for a bit then nothing at all. i can use the camera button and i can use the volume button. The screen is not black its working all that isn't working is the touch,. All the seals were closed and it doesn't seem that any water has gotten into the phone.
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Aug 26, 2011
My xperia plays' touch screen has stopped working.
I Have extended warranty with my provider however before i send my phone away for replacement/repair i am hoping to be able to copy my contacts to a safe location until i have my new phone.
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Feb 4, 2012
Phone Sony Ericsson Xperia Neo (MT15i).Fell into the water, and a crack on the touchscreen.I cleaned it, replaced the screen (inside the fluid were smudges) and touch screen.With the touchscreen problem, not a response by pressing the lower part of about 1 cm. 2 pieces Changed suppliers say they are original and the marriage was not. Although cracked taskrine, this part worked perfectly.
Tried a different official firmware and kernel.This is a problem phone or a touchscreen? As far as I know the touchscreen controller is located on the loop and vary with the glass and the phone only to indulge in the data.
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Jul 22, 2012
my xperia touch screen stop responding but all other functions are working properly. i have to put the battery out for many hours to get it back. seems like software issue but how to fix it becoz when touch start working it works properly and i checked it by *#*#service#*#*.
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Aug 18, 2012
Dear Sony Ericsson Support,Today i've updated mine Xperia Mini Pro to the latest ICS version of Android and the touch suddently stopped workingI'm sure that is Software fault and not Hardware fault, cause with 2.3.5 it was working.Any ideas how to repair my phone?I need to send it to a Service Centre?
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Apr 4, 2015
I have bought my Z3 just 2 weeks ago and already having problems with it, actually had screen issue on 2nd day of purchase but it became alright after a restart and phone worked properly, now today I can see black lines running across left side of the screen after several restarts and PC companion repair, screen is working fine though it flickers from time to time also the left side touch isnt working! I feel some connector is loose inside my phone or might be some bigger problem? I'm not sure myself.
Its been only 2 weeks, such an expensive phone and i'm already experiencing problems also my phone has not been dropped or been subjected to water.
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Aug 21, 2012
my touch screen has totally stopped working today on my phone
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Jan 5, 2012
My Xperia X10 Mini Pro has a horizontal 'band' of about 1cm in the bottom half of the screen that does not respond to touch.I am able to touch and use anything above and below this 'band' but never within it.Phone is not under warranty and I have tried Factory resets and software updates with no success, I am assuming it's a hardware fault.
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Apr 17, 2012
i have xperia play,my touch functions of my cell sometimes stop working but i can use d cell through d slider den d touch functions come back by themselves in some hours.
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Aug 22, 2012
What will be the cost for new touch input of xperia x10 mini?
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Jul 20, 2011
Checking my phone, it told me there was an update available. I used the PC connect software to instal the update, following all instructions exactly. The update was applied and the phone shut off. I restarted the phone as instructed, and after a few minutes the update appeared to be successful. However, when I tried to use the phone I discovered that I could not unlock the screen! My first thought was to restart the phone, but without the touch screen, I can't even turn it off! It seems like my only option at this point would be to remove the battery to kill the power, replace the battery, and try restarting the phone.
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Dec 10, 2011
My phone has only a few days and overnight, the bottom of the touch screen no longer works at the application buttons. By testing the service menu, it is clear that this part no longer detects the touch. I tried to put the latest firmware with SEUS but nothing changed.
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Sep 21, 2012
My mini pro started behaving weird lately. A few days ago the touch screen stopped working. The phone was not responding to anything but the hardware buttons. I was already prepared to take it to repair, but after 2 days I restarted it and everything was back to normal.This time it worked for about a day and then again...while unlocking it the touch screen went dead. Keeping it turned off for a day "solved" it this time. It can't be a complete hardware defect, otherwise it wouldn't just start working again after some time.
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Jan 26, 2014
I am facing problem touch during usage of my Z2
1. Touch not working 10 times a day. I hard restart phone mean while power, camera & volume up/down works fine
2. Some times some touch commands occurs it self
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Jun 16, 2015
I bought my xperia z3 dual 1 month ago and it was working good. But yesterday I put my phone on charging, after removing from charging a part of its touch screen from top is not working and I'm unable to pull down notification window. I tried every thing like rebooting factory restore etc but stil the problem is not resolved.
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Mar 3, 2015
I dropped my Z3 on it's backed and the top half it cracked. The screen was undamaged but the top half is now unresponsive when touched. Everything else on the phone works fine but the top half of the screen just doesn't respond when i touch it.
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Jun 5, 2014
I bought my Z5 less than a month ago, it rarely fell. Today it slipped out of my pocket on a medium hard ground and the screen got cracked from the bottom left and the screen would not respond. I restarted it using the power+up volume button but it still is unresponsive.
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May 9, 2014
I have had my Z2 for a while now. I'm very happy with my phone, but there are a few problems that i need fixed or deliver the phone back, because i cant use it like this.
When i use the touch screen either calling a number, writing a text or anything, it aint always so responsive.
If i write a little word like: "Hi, my name is dave" then what i see written is: "H, Myname is dve"
This is VERY hard for me to tolerate right now. I have always had samsung phones and i have never had any issues with the touch, but i wanted to test a Sony phone and i bought this one. My first impression was very good, but now its not that great.
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Apr 20, 2015
I'm Sony user since 4 years ago as I started with Sony Xperia miny pro, Xperia S, Xperia Z1, then Xperia Z2.
Now I own the black model of the xperia Z2 since 2 days I decided to try the waterproof ability and take a photo under the water. I took the phone with me under the water it's not more than 30 meter and not more than 6 min .a few hours later, I found out that some of the water got in because I can see some condensation on the camera lenses both front and back.
Another few hours later I found out that the screen starts to flicker then the screen dies. All other functionality such as the sound still works because I can hear the tone if someone call me or receive a sms but the display and touch is dead.
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Sep 21, 2014
I've purchased a new xperia Z2 phone and every thing was going great, but sometimes after i make a phone call the touch screen starts not to respond until i restart the phone.
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