Motorola Photon 4G :: Update Moto Mobility Upgrade Development Cycle?

Aug 28, 2012

With all due respect, how about someone updating the cycle chart. It's been about 29days now(but who's counting). Seems ICS has been pushed up to Moto XYBoard 10.1; per rumors/leaked info and official sites, etc. They were doing good there for awhile, what happened? Surely the Forum Manager is not responsible for this too!!! Or did Motorola dispose of this part of the team/section too!!!

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Motorola Photon 4G :: Moto Android Software Upgrade News

Jul 23, 2012

Why isn't Phase 3- Testing ever identified. It seems to be either Phase 1,2,4 but never 3. I would like to know what phones are being tested,then at least gives you a better ideal of whats going on and possibly when or if it will be updated.Don't put (Phase3) if your not going to share the info/status!Does "soak testing" equal/ represents "phase 3-testing"?

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Motorola Atrix 4G :: Can Moto Provide An Update To The Upgrade Schedule

Sep 14, 2012

Can Moto provide an update to the Upgrade Schedule? It has been about three months since the last update and a lot has changed since then. We lost one of our favorite Forum Managers and probably many other Moto support staff. As we only have two more weeks in Q3, i have a feeling that the Atrix ICS upgrade has gone yellow or red status.

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Motorola Photon 4G :: Sprint Photon Won't Install System Update?

Oct 12, 2011

i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi

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Motorola :: Upgrade Moto Q To Q9c?

Feb 17, 2010

I see the list of differences here, but when it really comes down to it, what are the differences that I will *see* and *experience* by getting a Q9C? I don't use the PIM or Microsoft Office functions much. I would love to have true push e-mail. I only have POP3 and GMail IMAP accounts, no MS Exchange. I don't care about Internet sharing.

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Motorola :: Can't Upgrade Moto Q To 6

May 27, 2010

I can't upgrade my moto Q to 6.1 windows mobile but like the 6.1 features, any suggestions ?

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Motorola Photon 4G :: Photon Will Not Run Latest Update

Oct 16, 2011

So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.

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Motorola :: Keep Moto Q9C Or Get Upgrade To Allow IPod Touch Tethering?

Mar 25, 2010

I recently bought an iPod Touch and love it. (No, I don't want to buy an iPhone). I really liked my Moto Q, but then bought a used Q9C because I thought that it, along with a Cradlepoint PHS300, would allow me to utilize my iPod Touch when no hotspots were around.Well, so far no joy, but that's another story (and several threads).The question here is:

1) If I upgrade to a Touch Pro 2 (or other SERO-compatible phone), will I have an easier time "tethering" the iPod Touch? I've already sunk $100 into the PHS300, so if I act quickly, I can return the PHS300 and get the Touch Pro 2 for "only" another $100 or $200.(I do NOT have "phone-as-modem" [PAM] on my plan)

2) If I say 'forget my SERO' and get an Android phone, how will I fare?

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Motorola Photon 4G :: Webtop Will Not Start Since Upgrade

Aug 16, 2012

Update: Webtop works fine on my LapDock but will not start (i.e. will not give the menu item) on the HD Dock. This has only been the case since the latest upgrade.I have not been able to use my dock since the latest update - Webtop is not on the selection list when inserted.

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Motorola :: How To Update Activesync On Moto Q?

Mar 19, 2010

The Root Certificate on my boss's Moto Q is invalid now and wont' update his phone.He has never used a data cable to sync his phone. Is there a way to update activsync on his cell or do I have to do it on his desktop?

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Motorola :: How To Update Activesync On Moto Q

Mar 19, 2010

The Root Certificate on my boss's Moto Q is invalid now and wont' update his phone. (microsoft exchange 0x80072f0d)He has never used a data cable to sync his phone. Is there a way to update activsync on his cell or do I have to do it on his desktop?

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Motorola :: Verizon Moto DX2 Honeycomb Or Gingerbread Update

Jul 16, 2011

I have had my DX2 for roughly three weeks, and for the most part, aside from some testing issues, it has been pretty good.With all of the information I've been reading, the OTA rollout of Gingerbread came out to the X1, but not the 2.That said, when are the updates going to come out for the 2? the fact that the companies are taking care of the earlier phone models, showing reward for loyalty, but the individuals who upgraded to the newest hardware are stuck waiting.Does anyone know when, or if we are getting the next OS?Are we moving directly to Honeycomb?I moved to a newer phone in lieu of rooting my DROID phone, and I'm happy that I did, but I am getting a little impatient.Also, I have no exposure to MOTOBLUR.Does my phone have it? Is it something I have to download? I've heard mixed reviews, but I would like to make the determination myself.

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Motorola Photon 4G :: Won't Update To 45.4.13

Jul 13, 2012

Tried to update yesterday, downloaded and tried to install. Phone reboots and I get an android guy with an exclamation mark. When phone restarts, a notification pops up saying the update was not installed.

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Motorola Photon 4G :: OTA Update To 45.3.6 From 45.2.7

Oct 24, 2011

Have tried may times in the last two weeks and everytime I get an error that the update failed to install. Below is the error logged when pushing up vol+down vol at the update screen.

Finding update package...
Opening update package...
Verifying update package...

[Code].....

There has been alot of activity in a post that shows answered so I am starting a new thread as this has not been resolved.

Today is my 13th day of Sprint's 14 day return policy and I will be returning first thing in the morning for a Galaxy S II if not resolved.

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Motorola Photon 4G :: Update Notifies But Not Available

Oct 28, 2011

I was curious to see if there was an update for it and went to its page in the market and it says its not available for my carrier?I kept getting the little yellow triangle.

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Motorola Photon 4G :: 'An Update Is Currently Being Downloaded'

Oct 14, 2011

I woke up today to find a download in the notification list on my Photon.It was stuck at 14% for a good amount of time, so I powered it off and on again.I came on here and found out that an update had been released so I went into my Settings About phone and tried to update the Motorola Software, and now I'm getting the message in the subject.I've tried Googling the problem, tried clearing caches, etc, but I still can't download the update manually.

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Motorola Photon 4G :: Low Volume After Update

Nov 1, 2011

I have noticed that the volume is low after last update, when i first got the phonw it was loud and clear. After the update i can hardly here the alamr anymore. My ringtones are low as well, even playing back music. Is anybody else having this issue, any suggestions?.

One more thing, i also tested it out, by going to the sprint store checking the floor model and comparing it to mine, it was way louder and didnt have the latest update.

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Motorola Photon 4G :: Generally Only 3G Works After Last Update?

Nov 2, 2011

After the last update to 45.3.6.MB855.Sprint.en.US (4.5.1A-1_SUN-198_6) my 4G signal does not stay active but for a minute then it ZZZ out and/or I lose data. Have to revert to 3G. One time I could not turn it on at all until a reboot. No error messages no other issues.

I guess I'll await the next update but it is annoying. a 4G phone that rarely runs as 4G lately.

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Motorola Photon 4G :: OTA Update Error - AccountAndSyncSettings.apk?

Oct 23, 2011

in the other thread it was asked that we make individual threads for each ota update error. The one i am experiencing is for the file/system/app/AccountAndSyncSettings.apk failing validation. It claims that the "assert failed" at this file.I just bought this and haven't modded anything or even know how too. I did however buy the lapdock and it will be at my door in a couple days, i really want this update so it works.also it fails with status

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Motorola Photon 4G :: Not Taking The Official Update?

Aug 26, 2011

I've tried installing the official Motorola update 4 times and every time it is unsuccessful. The update says it is available for download, then downloads and asks to be installed. I choose to install it and the phone reboots. It then goes to the progress screen, gets to about 40%, and then shows the triangle with exclamation mark inside of it. Then the phone reboots and pops up a message saying update failed.

I have done 2 full factory updates (erased all memory), called Sprint, talked to a Motorola level 2 tech, and gotten nothing. No one has even tried to troubleshoot this issue or recommend anything.

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Motorola Photon 4G :: Have An Error With WiFi After Update?

Aug 24, 2011

why wifi was working when the update came down and now it refuses to work? I press the toggle to turn on wifi and I am greeted with "error" in little letters under it.you managed to actually make this useless to me down here! B/C the SIM/APN issue was screwed up I was running my data over a mifi type device down here and now you've made the phone useless!and yes I have now rebooted multiple times after the "must have update" that you forced onto my phone with no warning?

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Motorola Photon 4G :: Failure To Install Update?

Oct 30, 2011

I have read the discussions to date and it seems there is no answer for this install update problem or I missed it. what the fix is for this and if there isn't one is Motorola working on one.

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Motorola Photon 4G :: No Data After Installing New Update

Oct 13, 2011

Well after installing the new update that came out yesterday my phone's data no longer works.3G dead.4G dead.Only wifi works.I have rebooted twice and still nothing.

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Motorola Photon 4G :: WiFi And 4G Not Working After Update To 45.2.7?

Sep 16, 2011

I just installed the 45.2.7.MB855 update on my Sprint Photon 4G and now both my WiFi and 4G wont turn on. When I go into Wireless & Network Settings and click on WiFi, all it says is Error and nothing happens. When I try to turn in 4G nothing seems to happen.I am able to turn on Bluetooth and 3G took a couple of Profile updates to get working.

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Motorola Photon 4G :: Battery Went Wonky After OTA Update?

Sep 14, 2011

I got the OTA update today, and when I downloaded it, my battery was fully charged. When the update was installed and the phone rebooted, the battery was down under 10% and is taking forever to charge. Is this a bad side effect of today's update or did the battery somehow get fried during the update process?

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Motorola Photon 4G :: Cannot Retrieve Voicemails After 45.4.13 Update

Jul 16, 2012

Running 45.4.13 with Voicemail App Version T.5.2.0.26, I have the following issue:

1. I get voicemails
2. When I try to retrieve the voicemail I cannot play it and an errors pops saying "Unable to Play"
3. I have to reboot the phone in order to retrieve voicemail.
4. I do get a dialog that something about verifying account information.

I don't have any third party apps installed related to voicemail. This behavior started happening after the update.

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Motorola Photon 4G :: WiFi Error After Update?

Oct 13, 2011

It broke my phone... I can no longer turn on 4G or turn on the wireless. I found this out within 5 minutes of installing the update.I have not played with the phone enough to find out if it broke anything else. I press the buttons, or icons on the screen to turn these on, and they do nothing. I can hold on the icon and it will allow you to move them though

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Motorola Photon 4G :: Mic Not Muted After Most Recent Update

Sep 22, 2011

Is there a setting to allow a caller to be heard through the vehicle speakers while not muting the microphone?

The reason I ask is when I connect the Photon to the vehicle navigation dock it defaults the calls to speakerphone (not the vehicle speakers) and if I turn the speakerphone off the caller can be heard through the car speakers BUT the caller cannot hear me.

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Motorola Photon 4G :: Downloaded Update Fine But Will Not Load?

Aug 8, 2012

I have a Photon that I purchased new March 2012 with 45.3.6. I have never rooted however the update to 45.4.13 will not load. I have done factory reset, both from settings and hard reset. It will download the update fine, it just gets the triangle!. At about 1/4 of the way to updating then will restart and say update failed. I have tried more then 10+ times and nothing works. I even took it to 2 different Sprint stores and they couldn't get it to work also. They wanted to charge me to do anything more to the phone. I haven't been able to get the info on holding the volume up and down key, it goes away too fast.

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Motorola Photon 4G :: "Check For Update Is Not Available At This Time?

Oct 14, 2011

I am using a Photon on Sprint's 3G EVDO network. When I open the Settings application, and click on the option to check for Motorola software update, the following screen is displayed: "Check for update is not available at this time. Try again later." When I am on a Wi-Fi network, a similar message is displayed (no screenshot): "Your device is up to date! No update is necessary at this time." Can somebody please provide more information as to what specifically is causing the message in my screenshot below to appear?

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Motorola Photon 4G :: Lapdock 100 And Update Fail Impact?

Oct 23, 2011

I just wanted confirmation as to whether or not Photon users who are affected by the failed update can utilize the Lapdock 100 still (as one of the things stated in the update was Lapock support). I would figure that we should still be able to use the dock because the other docks have been out for a while now and they too use webtop, however I wanted to be sure before I purchased the dock if possible (as I want to pick up the dock as soon as possible).

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