Motorola Photon 4G :: "Check For Update Is Not Available At This Time?
Oct 14, 2011
I am using a Photon on Sprint's 3G EVDO network. When I open the Settings application, and click on the option to check for Motorola software update, the following screen is displayed: "Check for update is not available at this time. Try again later." When I am on a Wi-Fi network, a similar message is displayed (no screenshot): "Your device is up to date! No update is necessary at this time." Can somebody please provide more information as to what specifically is causing the message in my screenshot below to appear?
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Oct 28, 2011
After I update the PRL on this phone my 3G data stops working for anywhere between 1 minute and 5 minutes. It's like the phone completely loses contact with the EVDO network for up to 5 minutes before it wakes up and finds the signal again. Never happened on previous phones. Another firmware bug? Not a big deal but thought it was worth mentioning.
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Nov 12, 2011
Is anyone else still not able to get the update? When I go to Settings and About it still says "Check for update not available at this time". I get that on wifi and mobile. I called Verizon who said contact Motorola. I then "chatted" with a Motorola tech support person and she said 608 is still rolling out in batches.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 11, 2012
Periodically I will check for updates through the System Update Tab, and usualy it will go , "Crunch, Crunch, Crunch, Your Software is up to date" The above just recently started happening a few days ago, Check for Update not available, what does that mean, has something changed? its completely different than what it used to be. The little blue circle keeps turning, states "it is checking for system updates" and then gives me the above Black Bordered window- (Question Listed above-)
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Aug 9, 2011
I have noticed this device act like windows XP. What I am refering to is, the device OS is working but I try to open apps and nothing is happening, I can hit the home key and the apps button and they work but opening any apps nothing will happen. Sometime the apps will partialy open but sit there.
What i noticed when this is happening is the device is syncing. I am assuming it is doing my facebook, picasa, you tube, and twitter sync. Somethimes it recovers and works and sometimes it has the sync symbol an hour later and I have to reboot the device.
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Oct 4, 2012
The wifi antenna regularly turning itself on to check for signal is a cool feature, but it opens over running applications causing the background application to freeze (most notable with my flashlight app) or run without me and not accept any input (many games). Set this to only request to connect to a network if no other apps are running.
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Jan 19, 2012
For over 2 weeks now, everytime I check for a system update, I get the following message:
"Check for updates is not available at this time. Try again later."
There is no problem with my data connection when I am checking for updates.
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 8, 2012
What is everyone elses boot up time? Mine is 7 minutes 10 seconds, from moto screen to lock screen
It went up a lot after the last update but seems even longer now, is there anything I can do about this, 7 minutes seems excessive to me.
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Oct 19, 2011
Downloading another widget is not the answer to a broken widget. My Motorola Date/Time Widget now freezes every night when I charge the phone. I know how to resize the widget to get it unstuck. I know I can try to download another widget to replace it.What I don't know is why Motorola doesn't fix this teeny little widget and make it work correctly?
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Nov 1, 2011
I really wish the Photon would display the actual time when an incoming text was sent rather than the time the phone received it. For instance, someone sends me a text at 3am while my phone is turned off. Then at 8am I turn it back on and received the text. But I have no idea what time the text was actually sent because it will be marked as 8am. With previous phones I had it would always show the actual time it was sent. Is this a bug or are all android phones like this?
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Nov 22, 2011
I have been using my Photon to record video and am starting to get tired of the 2gb or 23 minute file limit where the recording stops and I have to start the recording process again, does anybody know of a way to turn this feature off?
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Oct 18, 2011
since the update i have had bad battery life even without use and prior to the update my phone battery would show the display being the most used and now its the phone idle is there a reason why this is having such a high usage now when befor it was never high?
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Jun 4, 2011
Anyone notice that when using Factory widgets for the time and weather that the time doesn't update? It work fine before GB. I uninstalled it and then tried the moto and Verizon widgets the work fine.
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Jun 5, 2011
I have been checking for the latest update for a few days now and keep getting the message: "Check for update was not available at this time. Try again later." Is this because the GB update is being rolled out in stages still or is there a problem with my particular phone's ability to update?
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Dec 14, 2011
For a few weeks I've been checking for the update and it's STILL saying "check for update is not available at this time. Try again later." Anyone know if a factory data will fix thus and let me pull the update? Im getting fast fed up with this. Ihad all the faith in the world that this update would redeem the bionic of it's failings but IT CAN'T EVEN GET THE UPDAT
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Nov 29, 2011
I just paid my Verizon Bill... and it had me Elegible for an Upgrade.. it still says July 2012.. but it also has a note You are eligible for an Upgrade. It has been a year on My Line.. and I had complained they did awaw with the VIP.. and the New Every 2.. The words New Every 2 are Back on my page also. So I am asking.. If you have checked your Status lately.?
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Dec 30, 2012
When checking for system update, all I get is perpetual checking for update... it doesn't give you the up to date message anymore. Have tried #35468# for log in, but no help. Thought service updates were still being supported?
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May 27, 2012
When I go to setting>About Phone>System Updates, it replied with "Check for update is not available at this time. Try again later". I lasted for a month until now.
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Jul 13, 2012
Tried to update yesterday, downloaded and tried to install. Phone reboots and I get an android guy with an exclamation mark. When phone restarts, a notification pops up saying the update was not installed.
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Oct 24, 2011
Have tried may times in the last two weeks and everytime I get an error that the update failed to install. Below is the error logged when pushing up vol+down vol at the update screen.
Finding update package...
Opening update package...
Verifying update package...
[Code].....
There has been alot of activity in a post that shows answered so I am starting a new thread as this has not been resolved.
Today is my 13th day of Sprint's 14 day return policy and I will be returning first thing in the morning for a Galaxy S II if not resolved.
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Oct 28, 2011
I was curious to see if there was an update for it and went to its page in the market and it says its not available for my carrier?I kept getting the little yellow triangle.
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Oct 14, 2011
I woke up today to find a download in the notification list on my Photon.It was stuck at 14% for a good amount of time, so I powered it off and on again.I came on here and found out that an update had been released so I went into my Settings About phone and tried to update the Motorola Software, and now I'm getting the message in the subject.I've tried Googling the problem, tried clearing caches, etc, but I still can't download the update manually.
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Nov 1, 2011
I have noticed that the volume is low after last update, when i first got the phonw it was loud and clear. After the update i can hardly here the alamr anymore. My ringtones are low as well, even playing back music. Is anybody else having this issue, any suggestions?.
One more thing, i also tested it out, by going to the sprint store checking the floor model and comparing it to mine, it was way louder and didnt have the latest update.
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Nov 2, 2011
After the last update to 45.3.6.MB855.Sprint.en.US (4.5.1A-1_SUN-198_6) my 4G signal does not stay active but for a minute then it ZZZ out and/or I lose data. Have to revert to 3G. One time I could not turn it on at all until a reboot. No error messages no other issues.
I guess I'll await the next update but it is annoying. a 4G phone that rarely runs as 4G lately.
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Oct 23, 2011
in the other thread it was asked that we make individual threads for each ota update error. The one i am experiencing is for the file/system/app/AccountAndSyncSettings.apk failing validation. It claims that the "assert failed" at this file.I just bought this and haven't modded anything or even know how too. I did however buy the lapdock and it will be at my door in a couple days, i really want this update so it works.also it fails with status
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Aug 26, 2011
I've tried installing the official Motorola update 4 times and every time it is unsuccessful. The update says it is available for download, then downloads and asks to be installed. I choose to install it and the phone reboots. It then goes to the progress screen, gets to about 40%, and then shows the triangle with exclamation mark inside of it. Then the phone reboots and pops up a message saying update failed.
I have done 2 full factory updates (erased all memory), called Sprint, talked to a Motorola level 2 tech, and gotten nothing. No one has even tried to troubleshoot this issue or recommend anything.
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Aug 24, 2011
why wifi was working when the update came down and now it refuses to work? I press the toggle to turn on wifi and I am greeted with "error" in little letters under it.you managed to actually make this useless to me down here! B/C the SIM/APN issue was screwed up I was running my data over a mifi type device down here and now you've made the phone useless!and yes I have now rebooted multiple times after the "must have update" that you forced onto my phone with no warning?
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Oct 30, 2011
I have read the discussions to date and it seems there is no answer for this install update problem or I missed it. what the fix is for this and if there isn't one is Motorola working on one.
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