I got the OTA update today, and when I downloaded it, my battery was fully charged. When the update was installed and the phone rebooted, the battery was down under 10% and is taking forever to charge. Is this a bad side effect of today's update or did the battery somehow get fried during the update process?
View 4 Repliesi bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
View 12 Replies View RelatedSo now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
View 6 Replies View RelatedI bought the Motorola Photon 4G in the U.S. but I live in Brazil. In the first 10 days of use it worked perfectly, had battery life of 36 hours with moderate use. After you update it to last OTA, I do not know if it was coincidence, the battery does not last more than 4 hours without any use. Already reset to factory rom, I used several methods to calibrate and the battery remains the same. The screen and battery get very hot when using the photon. I bought new batteries and charger and nothing changed. The interesting is that even disconnected the battery completely discharges within hours. I use the minimum screen brightness, WiFi, GPS, bluetooth and data are off. Right now I have only the factory-installed app, and yet the battery only lasts about 4 hours. The Photon is not sold in Brazil, therefore, have no guarantee nor an authorized service center for Motorola Photon. From what I see must be a hardware problem, does anyone know what might be happening?
View 1 Replies View RelatedI was wondering whether Motorola make any improvements or optimize battery life with the ICS update on the Photon 4g while web browsing using a 3g connection. I'm referring to this review by anandtech which mentions that the "Photon's EVDO stack may not be all that power optimized".
View 1 Replies View Relatedit there a trick to getting the back to snap on firmly I got the right middle wont latch and makes the phone "spongy"
I tried appling so pressure but dont want to break the phone
im 550 lbs so when i squeeze something it tends to break or can i order a new back and see?
the last few days my battery has not even come close to getting me through the day. No new apps. I look at my battery usage and find that Phone Idle is the largest user of my battery. While researching this I find tons of folks who are like "that's normal", but it is almost always even with cell standby. My usage is as follows right now (and this is what it's been like for the past 3 days): phone idle: 37%. Display: 23%, Voice calls: 15%, android OS 10%, Cell standby: 8%. Those are not the numbers anyone else I've spoken to that is running android is seeing. They are seeing phone idle running even or just below cell standby. I'm off battery for 8 hours and down to 25%. I won't make it home before I have to plug in the phone, and for the last 6 months my battery has been making it all day.
View 15 Replies View RelatedToday while I was charging my phone I had something interesting happen my battery started discharging. While the phone was on the charger it became very hot. I Took the phone to the phone to the sprint store store where they ordered a new one as they could not figure out the problem. Once I got back home the phone started charging normally.
View 5 Replies View RelatedI've had this Photon Q lte for 3 weeks, and the battery is ridiculous. I have to charge it at least twice a day, even when I'm not using it for anything. Wifi is always off because I don't need it, but sometimes my battery analysis lists wifi as having used almost 25% of the power! I can't find anywhere else to turn it off. I'm having serious regrets about being stuck with this thing for 2 years!
View 2 Replies View RelatedI saw similar questions in the forum but none of them had a working answer and I tried all the different solutions and none of them worked.Also none of the other threads described the issue exactly as I am going to describe it below:When spending the entire day within WiFi signal or when disabling cellular data, my phone lasts for 16+ hours with at least 30% battery leftThis includes normal use of the phone - some browsing, some talking and some playingWhen out of WiFi signal and with cellular data enabled (i.e. phone is on 3G) without using the phone at all.
screen is locked the whole time, the phone heats up and battery is drained within 2 hoursLooking at CPU usage when the phone heats up shows that the only component using relatively a lot of CPU is "Android System" but always less than 50%Looking at the battery usage "Display" and "Phone Idle" are always on topThe interesting part is looking at data usage - On the instances that the phone was heating up while on 3G and not doing anything with it (no application is running and the phone is locked)"Contacts"application is always on top with about 1MB of data usage per hour and no other application is even close to itAs an experiment I removed all the accounts from my phone so that I have no contacts at all and no server to sync or try to sync the contacts with and the result was the same - phone heats up, battery drained and Contacts is on top of the data usageMy conclusions from this are that the reason for the battery drain is usage of 3G data and that the Contacts application is the one in charge of the data usage.
I currently don't have internet and the only way i have internet is through my phone so i was wondering that when im tethering will damage or hurt my phone in any way everything seems to be going good no damage yet but can i expect to see degraded perfomance in the future if i continue to do so or something like loss of battery performance
View 4 Replies View RelatedI'm using Go Launcher Ex and Juice Defender now. My battery life had improved a little but...Even when the screen is off and I'm not using the phone, Phone Idle takes up most of the energy while in that state. Last night Phone Idle was on 6:51:43 while the phone was off of the battery for 7:53:53.On top of this, the phone is awake almost all night. It does drain only a little bit at night.During use Phone Idle still is on much of the time. My phone drains rapidly when the screen is on.The phone has signal all day and night. I'm in a good coverage area.My questions are: Is it normal for the phone to be awake when not in use for most of the time when not in use? Should Phone Idle be on most of the time when the phone has consistent good signal?
View 3 Replies View Relatedsince the update i have had bad battery life even without use and prior to the update my phone battery would show the display being the most used and now its the phone idle is there a reason why this is having such a high usage now when befor it was never high?
View 6 Replies View RelatedThe dreaded fast battery drain finally starting happening to me the past couple of days. Last night I checked the battery usage and noticed something called 'RILD' was using up 14% of my battery life. What is it? Can you get rid of it? Why was it appearing last night but today after power cycling my phone it's no longer on the list of battery uses?
In addition I noticed that it seems to be taking much longer to charge my battery now than it did before. My car charger seems to be ineffective at charging even though it appears to be working correctly. The light on the charger is lighting up and my phone's indicator is showing it as being charged. But after 30 minutes of charging it hasn't budged the battery meter one iota.
So I picked up 2 Photons yesterday from RadioShack. Overall, I am very impressed with the phone, however my wife's is randomly rebooting, and will not turn back on without disconnecting the battery or plugging back into the wall. I have seen a few reports of this online and was just wondering if there is a fix or if I should take it in for a trade? Kind of worried if mine will start doing this also. No SD card installed, no taskmanager, not rooted, etc
View 4 Replies View RelatedTried to update yesterday, downloaded and tried to install. Phone reboots and I get an android guy with an exclamation mark. When phone restarts, a notification pops up saying the update was not installed.
View 4 Replies View RelatedHave tried may times in the last two weeks and everytime I get an error that the update failed to install. Below is the error logged when pushing up vol+down vol at the update screen.
Finding update package...
Opening update package...
Verifying update package...
[Code].....
There has been alot of activity in a post that shows answered so I am starting a new thread as this has not been resolved.
Today is my 13th day of Sprint's 14 day return policy and I will be returning first thing in the morning for a Galaxy S II if not resolved.
I was curious to see if there was an update for it and went to its page in the market and it says its not available for my carrier?I kept getting the little yellow triangle.
View 15 Replies View RelatedI woke up today to find a download in the notification list on my Photon.It was stuck at 14% for a good amount of time, so I powered it off and on again.I came on here and found out that an update had been released so I went into my Settings About phone and tried to update the Motorola Software, and now I'm getting the message in the subject.I've tried Googling the problem, tried clearing caches, etc, but I still can't download the update manually.
View 15 Replies View RelatedI have noticed that the volume is low after last update, when i first got the phonw it was loud and clear. After the update i can hardly here the alamr anymore. My ringtones are low as well, even playing back music. Is anybody else having this issue, any suggestions?.
One more thing, i also tested it out, by going to the sprint store checking the floor model and comparing it to mine, it was way louder and didnt have the latest update.
After the last update to 45.3.6.MB855.Sprint.en.US (4.5.1A-1_SUN-198_6) my 4G signal does not stay active but for a minute then it ZZZ out and/or I lose data. Have to revert to 3G. One time I could not turn it on at all until a reboot. No error messages no other issues.
I guess I'll await the next update but it is annoying. a 4G phone that rarely runs as 4G lately.
in the other thread it was asked that we make individual threads for each ota update error. The one i am experiencing is for the file/system/app/AccountAndSyncSettings.apk failing validation. It claims that the "assert failed" at this file.I just bought this and haven't modded anything or even know how too. I did however buy the lapdock and it will be at my door in a couple days, i really want this update so it works.also it fails with status
View 4 Replies View RelatedI've tried installing the official Motorola update 4 times and every time it is unsuccessful. The update says it is available for download, then downloads and asks to be installed. I choose to install it and the phone reboots. It then goes to the progress screen, gets to about 40%, and then shows the triangle with exclamation mark inside of it. Then the phone reboots and pops up a message saying update failed.
I have done 2 full factory updates (erased all memory), called Sprint, talked to a Motorola level 2 tech, and gotten nothing. No one has even tried to troubleshoot this issue or recommend anything.
why wifi was working when the update came down and now it refuses to work? I press the toggle to turn on wifi and I am greeted with "error" in little letters under it.you managed to actually make this useless to me down here! B/C the SIM/APN issue was screwed up I was running my data over a mifi type device down here and now you've made the phone useless!and yes I have now rebooted multiple times after the "must have update" that you forced onto my phone with no warning?
View 15 Replies View RelatedI have read the discussions to date and it seems there is no answer for this install update problem or I missed it. what the fix is for this and if there isn't one is Motorola working on one.
View 2 Replies View RelatedWell after installing the new update that came out yesterday my phone's data no longer works.3G dead.4G dead.Only wifi works.I have rebooted twice and still nothing.
View 2 Replies View RelatedI just installed the 45.2.7.MB855 update on my Sprint Photon 4G and now both my WiFi and 4G wont turn on. When I go into Wireless & Network Settings and click on WiFi, all it says is Error and nothing happens. When I try to turn in 4G nothing seems to happen.I am able to turn on Bluetooth and 3G took a couple of Profile updates to get working.
View 8 Replies View RelatedRunning 45.4.13 with Voicemail App Version T.5.2.0.26, I have the following issue:
1. I get voicemails
2. When I try to retrieve the voicemail I cannot play it and an errors pops saying "Unable to Play"
3. I have to reboot the phone in order to retrieve voicemail.
4. I do get a dialog that something about verifying account information.
I don't have any third party apps installed related to voicemail. This behavior started happening after the update.
It broke my phone... I can no longer turn on 4G or turn on the wireless. I found this out within 5 minutes of installing the update.I have not played with the phone enough to find out if it broke anything else. I press the buttons, or icons on the screen to turn these on, and they do nothing. I can hold on the icon and it will allow you to move them though
View 15 Replies View RelatedIs there a setting to allow a caller to be heard through the vehicle speakers while not muting the microphone?
The reason I ask is when I connect the Photon to the vehicle navigation dock it defaults the calls to speakerphone (not the vehicle speakers) and if I turn the speakerphone off the caller can be heard through the car speakers BUT the caller cannot hear me.
I have a Photon that I purchased new March 2012 with 45.3.6. I have never rooted however the update to 45.4.13 will not load. I have done factory reset, both from settings and hard reset. It will download the update fine, it just gets the triangle!. At about 1/4 of the way to updating then will restart and say update failed. I have tried more then 10+ times and nothing works. I even took it to 2 different Sprint stores and they couldn't get it to work also. They wanted to charge me to do anything more to the phone. I haven't been able to get the info on holding the volume up and down key, it goes away too fast.
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