Motorola Photon 4G :: Text Input Fails Until Reboot?
Oct 4, 2011
Suddenly started having an issue, wonder if anyone else has seen it. Periodically, I'll be unable to enter text into an SMS. The keyboard will pop up, but nothing I type actually registers. The only way I've found to resolve the issue is to reboot, which only lasts a few hours.
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Aug 26, 2011
Since the update or attempt to install the Swype beta I've had a problem with text boxes not receiving characters entered by the keyboard or voice command. I can pull up a search or text message or email. All of them will allow the keyboard to display and it vibrates to let me know I'm pressing characters, but nothing ever actually appears in the window. Same for voice input. It appears to be working, but no words actualy appear in the text window.
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Dec 26, 2012
I just completed a system upgrade on my Mototola Droid Razr. It now vibrates on any text input (Text or internet input). Phone dialer is ok, just all other word input. I have unchecked or checked everything that was normal under the old Android version. Currently using 4.1.2 android version.
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Oct 18, 2011
I've noticed that the voice input feature for text messaging (which I REALLY like!) sometimes appears to disable or something, all on its own, and when you attempt to utilize it again, it won't engage. Is there a toggle switch for this somewhere?
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Aug 28, 2011
After the recent update was push to my phone... My Home applicaion fails to start in an endless cycle. No matter what happens the home application attempts to start and fails. The only way to stop the loop is to just let the phone sit there with error message box displayed.I have wiped and factor reset the device twice and get the same result with the excpetion that now the only way to shutdown the phone is pull the battery.I have another Photon that updated just fine. Is there any hope... Can I download the update to my computer, transfer to update to SD and update via SD card. As of right now I do not know where to get the update from.
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Oct 3, 2011
My Photon has been pretty much flawless, but it has needed reboots twice and both times after disconnecting from the Car Dock.
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Sep 6, 2011
I've had my Photon for two weeks now and love it, but I've noticed it tend to randomly reboot itself after being removed from a car charger. Now the phone boots until it gets into the android operating system, then resets itself. This makes me VERY nervous for two reasons. I don't want to be stuk with a hone that reboots constantly, and more importantly, I sell them and don't want to have to tell everyone I've sold to that I've made a mistake. Is there a fix for this other than a hard reset?
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Sep 6, 2011
their battery full to only discover the battery is near dead moments later... "The attery is not really dead but rather the phone is just not recognizing it", etc.., etc...,...The hardware problem that I believe is the root cause of all or most of these issues is the battery connection to the phone... People have taken their phones back for another one only to have the same issues with the new one... They have factory reset them, deleted apps, downloaded the update thinking it would fix these issues... I bought my phone 09/03/11 and within an hour of purchase it random rebooted and later that evening completely shutdown requiring a battery pull to reboot... The next day it shutdown 3 times requiring a battery pull... Usually when I just sat the phone down face up.. I believe the battery is separating enough from the contacts when in certain positions to cause these disorders... My phone never did this while recharging because it had a steady power source... That along with those who were experiencing full charge to low charge moments later led me to this conclusion... Happy to report I have for my phone at least eliminated the problem.\
THE FIX: Simply snap in your battery with the phone face down making sure its snug... Simply apply a strip of electrical tape next to the kick stand where the contacts are located... The tape should extend about a 1/4 inch either side of the battery... This secures the battery from moving in the contact area... The Micro SD a Sim card slots are at the other end of the battery and are still accessible... This back cover is not really effected and in fact it only makes it more snug... This fix has completely eliminated reboot & shutdown problems on my phone... Until Motorola factory fixes this issue, this is the best next thing... My EVO had tape all over under the hood and if you do it right it looks factory
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Jan 23, 2012
Ever since I have had this phone (Since the first day it was available) I have never really had a great experience with the GPS on this phone. The problem is very random, basically at some point I will try to use a app that uses a GPS location like Gas Buddy and it will report a location from hours or days previous. Most of the time I can turn off the GPS and turn it on and it will work. But some times I need to reboot the phone. In addition to the that problem if I am using Google navigation, Telnav or Waze it will make a look and start navigating then states it lost GPS and it never gets it back. At that point I have to reboot the phone as nothing else will work to resolve the problem.
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Oct 27, 2011
I have an issue with my Motorola photon 4g since I bought it (2 months old now). It may reboots when I am trying to make a phone call. It happens everyday randomly and it is getting worse. If one day I need to make an emergency, I may need to wait a few minutes for it to boot up (lol) before I can use it. I have used Palm treo phone for many year and never have any problem. I went to sprint service center and the sprint technician reset it but it still has the same problem. I will come back to Sprint again for service. FYI, I will update this post soon I have more info.
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Oct 14, 2011
I was on Verizon with a Droid 2 when you did the 2.3.3 test a couple of weeks ago. On 10/9/2011 I moved to Sprint and bought a Photon 4G. I just updated my HEX MEID in this forum profile. My phone did the initial reboot but came back with Update Failed.Update Motorola Software says. An Update is currently being downloaded. You will be notified when the download is complete. There is no indication anything is happening. It's been this way for close to an hour now.
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Oct 26, 2011
use the photon on a non-sprint network eg. in another country.......if yes.....do you experience the Sleep of Death and Random Reboot problems.....??becaose as far as i have read the threads i think the problems are seen while connected to sprint's network or while returning to sprint's network after roaming i.e. while switching networks.......
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Aug 16, 2011
So I picked up 2 Photons yesterday from RadioShack. Overall, I am very impressed with the phone, however my wife's is randomly rebooting, and will not turn back on without disconnecting the battery or plugging back into the wall. I have seen a few reports of this online and was just wondering if there is a fix or if I should take it in for a trade? Kind of worried if mine will start doing this also. No SD card installed, no taskmanager, not rooted, etc
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Jan 31, 2012
I am using Fire xt311, I am writing messages in another language than english (but with english letters)- the T9 (predictive text) is always filling the word for me. Is there a clue how to turn off the predictive text input (without making user dict)?
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Aug 31, 2012
I've had my Defy for almost a year and avoid sending text because the screen is not touch sensitive. It is pretty constant. I have to just about bash the screen to get any response when trying to input text. It also happens when trying to answer the phone or select apps.
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Aug 13, 2011
How to activate speech-to-text for the Swype input method
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Sep 23, 2011
This just started happening to me yesterday afternoon. All the sudden none of my messages would go out. I called Verizon in a panic. They opened a ticket. A while later I received a message from my sister and was able to respond back fine. Turns out the Motorola messaging app does not like international prefix in front of the number. Now i get to go through all my contacts and manually take out the +1. I tested this on my Bionic, Droid X2, and Droid 2 R2D2, all with the most current software release. OG droid still works fine, I'm guessing since it doesn't use the Motorola app. Also tested and am able to send messages fine with the +1 prefix on an iPhone and windows mobile confirming Verizon answer that it was a device issue when they called me back in regards to my ticket moments ago?
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Nov 10, 2011
I have a bug on my phone. Some times I will send a text it won't show up in the chat box after I hit send. When I back out it will appear in the full text message list.When the recipient replies it will come in a new thread. All sent will be in a thread and all recieved will be in another. I have all contact phone numbers saved in this format: (555) 555-1212. It doesn't always perform this way and reacts randomly. Usually it will fix itself upon deletion of both threads and a soft reset.Any know fixes? Is this a known issue? Is anyone else having this Kernel version: 2.6.32.9Build number: 4.5.1A-1_SUN-198_6
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Jul 5, 2012
Is there a setting or something that I am missing?I can NOT text while I am on a phone call.I have been able to do that with all my other phones.
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Aug 29, 2011
About every 3 or 4 days my phone will just stop receiving text messages. I usually am not even aware of the problem until someone calls and ask why I am not responding to their messages. Once I reboot the phone all of the text will usually come thru all at once within about 10 min and the timestamp will read the time I received the message instead of the time the message was sent. I have recently installed hancentSMS and I have been testing it. I have no indication that I am currently having a problems unless I am in the middle of a conversation.
system version: 4.1.15.MB612.Sprint.en.US
Android version: 2.2.2
Baseband version: n_01.17.00s.a1
Kernel version: 2.6.32.9-g036645d / hudsoncm@il93lnxdroid52 #1
Build number: KRNS-X4-1.1.5
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Nov 24, 2011
When i get a text or mms that i would like to forward on to some of my friends, and after getting to the To: box...there is no option or + sign to open up all the contacts. As it stands right now i have to tap each letter on the dial pad to load up the people i want to send it too..
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Aug 26, 2012
of a sudden my phone stopped making any sound on incoming text. I had a downloaded notification tone from Zedge, but i deleted zedge and switched to a system tone after the problem started. I have taken battery out, still nothing. It makes sound on incoming phone calls and media, just texting.
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Nov 12, 2012
I'm having trouble setting a default tone for incoming texts. I assumed this was done in Settings->Sound->Default notification, but texts still come in with the original factory default tone. This is not good since I have so much trouble hearing the tone and subsequently miss texts. Do you have to set the tone and restart the phone? I've had a similar problem with ringtones as well. You set a custom ringtone for a contact, it acknowledges that the tone is set, but the tone that's played for the contact is the default. I'm honestly starting to regret getting this phone. I'm running the most recent firmware for the Photon Q 4G LTE (7.7.1Q-6_SPR-125_ASA-10). Unfortunately, the issue existed prior to the update and is still a problem.
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Aug 22, 2011
my wife and i got Photons last wednesday night. we really love the phone but for some reason im not getting most of her text messages and shes not getting my sent text messages. her phone appears to not have this problem. we got our phones at radioshack an d we have 30 days to return them or trade them in. im just not sure what to do. i have my phone set up with all my apps
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Feb 2, 2013
how set audible alert of text message
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Aug 8, 2011
Yes, I'm having the new standard MOPHO problems, like no audio on calls, rebooting, etc. I noticed something new, today....I send a text, the answer comes in a different window, with the same name. Answer in the new window, it goes to the old. Back and forth. ARGH! Very aggrivating. Yes, I restarted, left the battery out, etc.
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Sep 30, 2011
I would like my phone to vibrate for text messages and all other notifications when set to silent without having it vibrate at all times, is this possible? If I go to menu/settings/sound/ and select vibrate in silent mode it won't vibrate when im in silent mode. The only way for it to vibrate is to go to Text messaging/menu/messaging settings/ and select vibrate(also vibrate when notified) but this makes the phone vibrate at all times which is what I dont want. I took the phone to a sprint repair center and the display model did the same thing, the tech just thought it was weird and that was it.....
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Nov 25, 2012
initially I was able to send texts, now I can receive, but not send, can send pictures.
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Aug 11, 2011
I'm looking for a way to either change the default text size for everything on the phone or use a pinch zoom function. I found the zoom mode in Accessability, but I dont need something like that, I just want the type fonts to be a little bigger. I know I could do that on my HTC phone, am I just missing the place to change that setting?
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Nov 1, 2011
I really wish the Photon would display the actual time when an incoming text was sent rather than the time the phone received it. For instance, someone sends me a text at 3am while my phone is turned off. Then at 8am I turn it back on and received the text. But I have no idea what time the text was actually sent because it will be marked as 8am. With previous phones I had it would always show the actual time it was sent. Is this a bug or are all android phones like this?
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Sep 30, 2011
On my Photon Email client with Live/Hotmail, if I receive an e-mail someone has sent me in text format (instead of HTML), the message body arrives as an attachment, which I have to then open with a different application. On my previous phone, the text showed up in the message body.Is there some way to switch how the email client works?
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