Motorola Photon 4G :: GPS Not Reporting Correct Location - Need To Reboot
Jan 23, 2012
Ever since I have had this phone (Since the first day it was available) I have never really had a great experience with the GPS on this phone. The problem is very random, basically at some point I will try to use a app that uses a GPS location like Gas Buddy and it will report a location from hours or days previous. Most of the time I can turn off the GPS and turn it on and it will work. But some times I need to reboot the phone. In addition to the that problem if I am using Google navigation, Telnav or Waze it will make a look and start navigating then states it lost GPS and it never gets it back. At that point I have to reboot the phone as nothing else will work to resolve the problem.
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Aug 9, 2011
I have been copying data over to a 32GB SanDisk MicroSDHC (Class 4) card via the Android File Transfer app via USB. I am noticing that the file sizes do not match between the local HDD directory on my mac and the AFT app. Here are two examples: 1> a text document shows as 2.2MB within Finder, but in the AFT it shows as 2.1MB; 2> a Video file shows as 132.6MB in Finder and in AFT it shows as 126.4MB. I have confirmed that I can open the text file and play the video, so I'm not sure why the file sizes are off. I am also seeing AFT not displaying directories which are indeed present on the SDCard. These directories are not empty. I can access them via both ES Explorer and the Terminal app on the device, but when I plug in the device to USB and fire up AFT, the directories/files are not present.
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Feb 24, 2015
Does turning off location reporting and location history under Google location reporting disable the ability to find if lost?
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Aug 18, 2011
I've seen a couple comments here and there re: the Phonton keyboard being "difficult", and I think those comments are completely warranted when you consider the settings Motorola / Sprint use as the phone ships. They ship it with Auto correct OFF! I came to this phone after 4+ years of blackberrying. I knew the soft keyboard was going to be an adjustment, but with the Photon it was REALLY bad out of the gate. I'd type something, see that I miss-typed it, then I'd have to select the correct word out of the list above the keyboard (assuming it had some idea of what I was after). Very tedious... So I went poking around in the settings and saw they had a auto-correct setting and it was turned OFF!
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Sep 20, 2011
Is there a setting that will automatically turn on the correct location services when I launch Telenav? Otherwise, I launch telenav, then have to turn on the GPS widget, and then go back to telenav.Not too convenient when in the car,
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Sep 5, 2012
The phone defaults to store everything on the internal storage instead of the SD card. I called Sprint, but they did not know a way. I cannot directly access the internal memory through the USB. Is there a way to make it store everything on the SD card?For instance I shoot video and it all goes into the internal memory. The only way I can get it onto my computer is to first move it to the SD card, then I can move it to my PC.
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Oct 3, 2011
My Photon has been pretty much flawless, but it has needed reboots twice and both times after disconnecting from the Car Dock.
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Sep 6, 2011
I've had my Photon for two weeks now and love it, but I've noticed it tend to randomly reboot itself after being removed from a car charger. Now the phone boots until it gets into the android operating system, then resets itself. This makes me VERY nervous for two reasons. I don't want to be stuk with a hone that reboots constantly, and more importantly, I sell them and don't want to have to tell everyone I've sold to that I've made a mistake. Is there a fix for this other than a hard reset?
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Sep 6, 2011
their battery full to only discover the battery is near dead moments later... "The attery is not really dead but rather the phone is just not recognizing it", etc.., etc...,...The hardware problem that I believe is the root cause of all or most of these issues is the battery connection to the phone... People have taken their phones back for another one only to have the same issues with the new one... They have factory reset them, deleted apps, downloaded the update thinking it would fix these issues... I bought my phone 09/03/11 and within an hour of purchase it random rebooted and later that evening completely shutdown requiring a battery pull to reboot... The next day it shutdown 3 times requiring a battery pull... Usually when I just sat the phone down face up.. I believe the battery is separating enough from the contacts when in certain positions to cause these disorders... My phone never did this while recharging because it had a steady power source... That along with those who were experiencing full charge to low charge moments later led me to this conclusion... Happy to report I have for my phone at least eliminated the problem.\
THE FIX: Simply snap in your battery with the phone face down making sure its snug... Simply apply a strip of electrical tape next to the kick stand where the contacts are located... The tape should extend about a 1/4 inch either side of the battery... This secures the battery from moving in the contact area... The Micro SD a Sim card slots are at the other end of the battery and are still accessible... This back cover is not really effected and in fact it only makes it more snug... This fix has completely eliminated reboot & shutdown problems on my phone... Until Motorola factory fixes this issue, this is the best next thing... My EVO had tape all over under the hood and if you do it right it looks factory
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Oct 4, 2011
Suddenly started having an issue, wonder if anyone else has seen it. Periodically, I'll be unable to enter text into an SMS. The keyboard will pop up, but nothing I type actually registers. The only way I've found to resolve the issue is to reboot, which only lasts a few hours.
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Oct 27, 2011
I have an issue with my Motorola photon 4g since I bought it (2 months old now). It may reboots when I am trying to make a phone call. It happens everyday randomly and it is getting worse. If one day I need to make an emergency, I may need to wait a few minutes for it to boot up (lol) before I can use it. I have used Palm treo phone for many year and never have any problem. I went to sprint service center and the sprint technician reset it but it still has the same problem. I will come back to Sprint again for service. FYI, I will update this post soon I have more info.
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Oct 14, 2011
I was on Verizon with a Droid 2 when you did the 2.3.3 test a couple of weeks ago. On 10/9/2011 I moved to Sprint and bought a Photon 4G. I just updated my HEX MEID in this forum profile. My phone did the initial reboot but came back with Update Failed.Update Motorola Software says. An Update is currently being downloaded. You will be notified when the download is complete. There is no indication anything is happening. It's been this way for close to an hour now.
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Oct 26, 2011
use the photon on a non-sprint network eg. in another country.......if yes.....do you experience the Sleep of Death and Random Reboot problems.....??becaose as far as i have read the threads i think the problems are seen while connected to sprint's network or while returning to sprint's network after roaming i.e. while switching networks.......
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Aug 16, 2011
So I picked up 2 Photons yesterday from RadioShack. Overall, I am very impressed with the phone, however my wife's is randomly rebooting, and will not turn back on without disconnecting the battery or plugging back into the wall. I have seen a few reports of this online and was just wondering if there is a fix or if I should take it in for a trade? Kind of worried if mine will start doing this also. No SD card installed, no taskmanager, not rooted, etc
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May 18, 2010
My iPhone 3GS when using Maps thinks it is about 3 miles from the correct location when i am at home. My Wifes 3GS is fine and both iPads are correct. Is there something i need to reset or clear?
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Sep 14, 2010
I have a blackberry bold 9650 and when I open Maps and click find location then click where I am it says searching for satellites. It then says I am Near County Hwy-V42, Salt Creek, IA, USA, 52560 But the thing is I'm in Fairfield, IA 52556. How do I fix it so it'll actually tell me where I am? Your Navigator Deluxe finds my location fine but Maps doesn't.
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Apr 9, 2010
I could never get going with my GPS on Nokia E72. My position never shows the correct location. I have downloaded India map and use it offline. I have enabled A-GPS, Integrated GPS and Network based GPS.
Positioning server use : Automatic
Access Point : Idea Internet.
Server address: None
Internet option is offline as I have downloaded the map. Do I need to to make it online to A-GPS work?
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Jul 13, 2011
This will be our official thread to capture all issues related to the Android (Honeycomb) 3.2 update. While this update has only rolled out to the WiFi-only population thus far, we will use this thread for issues on ANY Xoom device going forward. That way we can keep redundant threads to a minimum and share issues where everyone can help verify and find alternate solutions (if possible). This will also allow Motorola to review issues have surfaced, look for potential hardware conflicts and pass along common systemic problems to Google.
This thread does NOT replace making reports to Google directly, that would still be recommended for issues that have been confirmed.Make certain your profile is updated to show what Xoom you are using Check to see if your issue already exists in this thread and please do NOT make a duplicate post, just provide additional details if your situation is different.Search the forums for any past issues that are similar and if found - update the older threads instead (moves them to the top of the forum list)Provide all necessary details about the issue (how to make it happen, what issues it causes, what you tried to resolve it, etc.)Include any other apps you are running at the same time that might affect the situation. If possible, test your issue with no other apps running on the Xoom.Please do not assuma anything is a "defect" unless declared by Google or an App's developer;Provide any workarounds you have discovered to help other users - this would still be an issue (also update our "tips" thread)Please refrain from making derrogatory comments or personal statements here, let's keep this thread on reporting issues..Always provide updates to your post if you later resolve the issue!
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Jul 23, 2011
There is an option in the task manager under its settings to show system apps. When you do it will show that the Android system is running at 25% of the CPU. You can refresh this and it will remain the same.
I'm curious, is that because it is taking a snapshot of what the CPU is doing right at that moment (which would be refreshing the Task Manager list) or is Android really constantly gobbling up 25% of the CPU? Seems high if it's the latter...
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Oct 29, 2015
I have noticed that the searching location comes on and stays on even when location is turned off the only way I can stop is by turning location on then back of again. How do I fix that?
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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