Motorola Photon 4G :: Change Preferred Order Of WiFi Networks
Sep 15, 2011
Is there any way to change the preferred order of WiFi networks? My office has two WiFi networks, one for my office and one for the conference room down the hall. When I added the network for the conference room I found that when I'm in the office the phone keeps connecting to it, even though the signal is much weaker than the office network. I ended up just removing it from the list, however, when I'm in the conference room I have to re-add it, which is a pain because there's a long password. On my Windows laptop it's easy to just change the order and it will connect to the one closest to the top of the list, but I can't find anything like that on my Photon. It seems like it would be something pretty simple that would have been built-in.
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Aug 25, 2014
How can I keep apps in the order I prefer? I've rearranged via iTunes but every time I power cycle the phone, the apps go back to their original positions...
Info:
iPhone 5, iOS 7.1
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Nov 1, 2011
Had this phone a little over a month now and notice that sometimes when someone sends me a text that comes in 2 parts because of the length of it, I will receive the 2nd part of the message first (out of order). Now this isn't so bad as long as the first part comes in so I can read the whole message. However I have had at least 3 situations where I only received the 2nd part of the message and never received the first part. So I had to ask the senders to resend the message over again. Now this could be a network issue and nothing to do with the phone but I don't recall this ever happening on any other phone I have used.
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Aug 28, 2014
We have 2 WiFi networks. One is for guests and the other is for our own use. Our iDevices always auto-pick the guest network instead of the one we prefer. The only thing that works is to "forget" the guest network but we'd rather not have to do that. In OSX you can drag-order the WiFi networks in Network Prefs into a preferred order. Is there a way to do the same in iOS?
Info:
iPhone 5, iOS 7.1.2
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Nov 23, 2012
How do I change the order the music is played in? When I sync a playlist from iTunes, the music does not play in order. I can't seem to figure out what order it IS playing. No where do I see playlist options.
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Oct 7, 2011
I am sure I used to set wifi as preferred in my 9780 in order to reduce my phone bills` costs. I don`t remember how I`ve done it?I cant find `advanced options` in my menu but I recall I may have done it via that option.
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Feb 6, 2012
the browser cannot connect on my preferred wifi
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Aug 7, 2011
I just upgrade form the E72 to the E7 When in range the E72 automatically connected to the wi-fi and used it as the preferred connection for browsinf, email and whatsapp Why won't the E7 do the same? I connect to my wi-fi successfully, but then it still uses 3G for whatsapp, emails & when I go on the internet
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Jan 12, 2012
So, got excited about the MotoACTV this past Saturday and bought online through Motorola. Realized soon after that my local REI had it in stock and I had a xmas gift certificate. Went to REI and purchased it - (Canceled my order for the Garmin 910XT in the process) Went back to the site to try and cancel my order but the 'Cancel items or order' button on my order page wasnt' functional. No biggie, I'll call. After being passed around to the same 3 depts TWICE, I was finally told the ecommerce section was closed for the weekend. Once again, I understand that.I then call on Monday, they tell me the order hasn't yet shipped but I'm not allowed to cancel it at that point. Don't quite understand and getting a bit frustrated at this point but whatever, I'll deal. Customer rep tells me that they'll issue a return slip and email it to me.
OK, I'm good with that.Wednesday comes and still no email with return slip. I call, go through the same 3 depts again and get someone else who tells me that it takes a while to get the return slip but I'll have it within 24 hours.24 hours goes by, I call again and get hung up on 3 times in the process before I can ever get to anyone. Once I get someone on the line, they tell me that it should be to me within the next couple of days... A RETURN SLIP?Once I finally lost my temper a bit, they said it would be 'escalated' and that I should be receiving it within a few hours... we'll see. They also let me know that I could not return it without the receipt.Meanwhile, I've completely soured on the one that I purchased and I'm considering returning it as well and changing my order back to the Garmin. By the way, I called Garmin's support team just to compare... night and day!
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Jan 23, 2013
no wifi networks being detected
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Jan 9, 2012
I'm having problems with MOTOCAST in Windows XP. It will not recognize any of the 3 wi-fi networks in my home when I search for networks. The computer sees all 3 of them just fine and can connect to any of them. MOTOCAST and my MOTOACTV device work just fine on my work computer (running Windows 7). I can upload to MOTOACTV just fine at work and can see the work wi-fi network. Problem is only on the home networks. Unfortunately, getting on the network at home is most important because that is where I workout. Additionally, I can't sync my workouts to the MOTOACTV website at all from home, not wirelessly and not via USB. MOTOCAST permits me to see the music files on my computer and sync with them but will not sync to MOTOACTV via the web. Not a problem on my work computer.
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Jan 8, 2012
When try to download my wifi to my motoactv I keep getting the following message: The scam for wifi networks library failed.Check to see that the access point is on and that it is configured with WPA, WEP or no encryption.
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Sep 15, 2011
i have connected to a wifi network but the network disables as soon as it connects. how do i enable the network to actaully work?
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Mar 24, 2015
I just picked up a Turbo after retiring my Razr M. No matter how many times I did a factory reset on the Razr M, every Wi-Fi that I've ever connected to would reamain listed in the "Manage Networks" tab (including the saved passwords). Thought I read somewhere that Google saves all this information under your gmail account.
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Jun 1, 2011
On Froyo Wireless works fine 100% of the time, on Gingerbread it randomly drops internet, locks data/internet until wifi is disabled, loses all awareness of networks around it, etc..I have tried resetting my whole network system, changed all security settings, WPA, WPA2, nothing works.Here are some photos of the phone doing it. Want to add that the router is on the other side of the wall, not 5 feet from me. Works 100% in Froyo, but the pictures show what happens in Gingerbread. Yes Wi-Fi never sleep is on, and even if it wasnt it should auto connect when it becomes active again, which it doesnt. the pictures show, you can see wi-fi is on but for some reason dropped connection and no longer detects any wireless networks at all, when there are easily 5-8 around me at all times.All i did was disable then reenable wifi and it detected all networks and connected again though it will not be long until it happens again.
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Jul 19, 2012
Currently, when you press an icon in the dock area you get a screen that gives you alternatives. What happened??Before, I could change the Dock icons with whatever I wanted it to be.Now I want to change the Contact icon and use the DejaContacts because my sync with my PC goes to DejaOffice.Can now only use what the "add icon" screen will allow.
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Sep 21, 2011
Just want to see if anyone know the code to go in and change the notification colors?
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Aug 11, 2011
I'm looking for a way to either change the default text size for everything on the phone or use a pinch zoom function. I found the zoom mode in Accessability, but I dont need something like that, I just want the type fonts to be a little bigger. I know I could do that on my HTC phone, am I just missing the place to change that setting?
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Sep 5, 2012
The phone defaults to store everything on the internal storage instead of the SD card. I called Sprint, but they did not know a way. I cannot directly access the internal memory through the USB. Is there a way to make it store everything on the SD card?For instance I shoot video and it all goes into the internal memory. The only way I can get it onto my computer is to first move it to the SD card, then I can move it to my PC.
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Oct 18, 2012
Is there a way to change the colors of each account in the combined inbox? The phone selects the colors automatically when addeding the accounts. Currently I have: Grey, Light Blue, Dark Blue. Which are *REALLY* hard to tell the difference between all 3 colors when just glancing at the phone.
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Aug 9, 2011
The default Motorola music app on the Photon took it upon itself to download the wrong album art for a number of my music tracks (which already had proper cover images to begin with). Is there any way to change the cover art, or delete the bad covers it downloaded?
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Sep 20, 2012
I have my device set for Wi-Fi to stay on only when plugged in (Settings > WiFi > Advanced > Keep Wi-Fi on during sleep). (see pic #1) The goal being when the device is not in use the WiFi turns off to conserve battery and when I wake up the unit it automatically turns WiFi back on, scans for networks and auto connects to my preferred WiFi networks.Everything works great until the unit sleeps. When I wake it up WiFi never connects. WiFi is set to ON when you look under Settings but when you select the WiFi menu all it says is "Searching for WiFi networks" (see pic #2). Please don't tell me that there aren't any WiFi networks within range because I'm sitting 3 feet from mine now. I also gave it a good 10 minutes to scan, and even pushed the SCAN button.
The only way I can get WiFi to actually work is to turn off the WiFi then turn it back on. Only then will it actually scan for and connect to WiFi networks (see pic #3). Everything will work as intended until the unit goes back to sleep.It's not the end of the world but it is frustrating given it's a new phone. I can make it work by cycling the WiFi off & on or by changing the settings for WiFi to always stay on (even when sleeping).I already did a factory reset and did not install any other apps, not even system app updates found in the Play/Market.
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Jan 1, 2012
My phone suddenly got restarted when i was in wifi connection. After restart, i get "wifi error" message when trying to connect to my wifi.System version - 45.3.6.MB855.Sprint.en.USBuild Number - 4.5.1A-1_SUN-198_6Tried the following, but none worked :(1. Go to airplane mode, forget the wifi network and restart.2. Go to airplane mode, restart. Switch off the airplane mode and restart.
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Sep 8, 2011
I'm having this weird issue with WhatsApp with my Photon. It only works on wifi, but when connected through 3G UMTS, it says that there is not internet connection, and I'm pretty sure that there is internet connection available. Actually all other applications (Gtalk, Gmail, Browser, etc) are working fine with the 3G data, this is only happening with WhatsApp.
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Feb 2, 2012
Since the last update with 4G turned on it shows connected in the notification area even though it is not connected and wifi is connected.
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Aug 24, 2011
why wifi was working when the update came down and now it refuses to work? I press the toggle to turn on wifi and I am greeted with "error" in little letters under it.you managed to actually make this useless to me down here! B/C the SIM/APN issue was screwed up I was running my data over a mifi type device down here and now you've made the phone useless!and yes I have now rebooted multiple times after the "must have update" that you forced onto my phone with no warning?
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Nov 2, 2011
I used the Moto software to back up my phone yesterday, and since then it won't connect to wi-fi. It finds the signal, starts looking for an IP address, then stips the process. I've tried to turn off 3G and 4G, together and in combinations, updated PRL and profile, but to no avail. Even rebooted the router to make sure something wasn't wrong with it and other devices in the house are working just fine. Not sure if this has anything to do with the backup, but it's a problem I've never had before.
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Sep 16, 2011
I just installed the 45.2.7.MB855 update on my Sprint Photon 4G and now both my WiFi and 4G wont turn on. When I go into Wireless & Network Settings and click on WiFi, all it says is Error and nothing happens. When I try to turn in 4G nothing seems to happen.I am able to turn on Bluetooth and 3G took a couple of Profile updates to get working.
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Oct 13, 2011
It broke my phone... I can no longer turn on 4G or turn on the wireless. I found this out within 5 minutes of installing the update.I have not played with the phone enough to find out if it broke anything else. I press the buttons, or icons on the screen to turn these on, and they do nothing. I can hold on the icon and it will allow you to move them though
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Nov 26, 2012
I've had this Photon Q lte for 3 weeks, and the battery is ridiculous. I have to charge it at least twice a day, even when I'm not using it for anything. Wifi is always off because I don't need it, but sometimes my battery analysis lists wifi as having used almost 25% of the power! I can't find anywhere else to turn it off. I'm having serious regrets about being stuck with this thing for 2 years!
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Oct 18, 2011
So about half an hr ago i got a prompt to update my phone to (45.2.5.en.US) and it installed successfully, then I had problems with WiFi and so restarted my phone, now when I try to access any app that requires WiFi it seems as though it doesn't read it. The browser works fine, but any other app doesn't.
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