BB Torch :: Media Not Showing?
Jul 20, 2011
I connected my bb to the computer nd wen I disconnected it,evrythn disappeared...I noticed that it was "hidden" in the files...bt wen I try to "untick" the hidden box,I can't becouse itz in grey...now none of my media is visible..
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Jun 28, 2011
I'm trying to add some ringtones to my Torch. They are there and I can see them in the file manager or when I sync to my Mac. But when I go to the ringtones folder, they are not listed. There is an option to select music for a ringtone, so I put the mp3 file in the music folder along with other music files, but none show up.
The same thing happens when I take pictures with the phone. If I look at the pictures folder, it says no pictures. But if I go through file manager to the media card, I can see the pictures.
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Dec 28, 2011
Recently recived a Blackberry Torch 9810. It had been working fine but yesterday I purchased a new 4g simcard and a 4gig memory card and now media files I download won't show up the only time I can see them is when it's plugged into the computer.
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Jan 17, 2015
After the 5.0.1 update to my M8, when I play some media like Tunin radio or my audiobook player, I get a picture of the album art or station art displayed on the lockscreen. Wouldn't be so bad but the picture is badly distorted.
Have done a reset; same thing.
Is this the way Lollipop is? Or is it just mine?
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Dec 13, 2011
When she takes a new picture with the camera, it saves it and assigns a name (i.e. the standard "IMGxxxxxxx" file name) but it does not show up in any of the picture folders (All Pictures, Camera, etc.) on her phone.A battery pull does correct this, but that can get tiresome.The pictures can still be found on the phone by going through "apps > files > file folders > device memory > home > user > pictures" but again, can get annoying.I've checked and it does not seem that the folders have been excluded, nor are the pictures being hidden by default (if that's possible) simply because they do show in the folder after a pull.Is there any way to fix this for good?Here is the information as taken from her "About" screen:BlackBerry® 8520smartphone (EDGE, Wi-Fi)v5.0.0.900 (Bundle 1626, Platform 5.2.0.96)Cryptographic Kernel v3.8.5.85Branding Version: 1.0.107.668NMicro Edition Configuration:CLDC-1.1Micro Edition Profile: MIDP-2.1Micro Edition JTWI Version: 1.0Micro Edition Media Version: 1.1Micro Edition PIM Version: 1.0Micro Edition File Version: 1.0Micro Edition Bluetooth Version: 1.1Micro Edition Location Version: 1.0.1Micro Edition Security and Trust Services (APDU) Version: 1.0WLAN Version: 3.0.0.126 Also, she's on the Rogers network (though I know that has no bearing on it...)
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Jun 5, 2011
got curve today..put in my old memory card(compatible) all my music is showing in media but none of my pictures..
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Mar 20, 2010
When I connect my blackberry to my computer the media card isnt showing up. Can anyone help? I wanted to add ringtones
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Aug 14, 2012
Since a recent upgrade, my phone no longer shows 'connect in media transfer mode' in the bar when attached with usb. It shows 'SD card connected". This isn't mentioned in the guide. How do I transfer media files now?
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Apr 3, 2010
Hi there, new blackberry user. I have taken a few pictures with my Bold 9700 and the have shown up in media/pictures/all pictures. Not sure what happened, but now when I take pictures, I can only view them if I explore and go to the pictures folder. How can I go back to viewing all pictures? Any help for a rookie?
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Aug 15, 2010
I can't synch media to my torch. Desktop 6.0 continues to give me the error: You need to turn on mass storage mode from the device. I've gone to options, device, storage, and Enabled USB Mass Storage. However, Desktop does not give me the ability to turn on Media Synch or show that the device can accept media.
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Apr 3, 2010
I have taken a few pictures with my Bold 9700 and the have shown up in media/pictures/all pictures. Not sure what happened, but now when I take pictures, I can only view them if I explore and go to the pictures folder. How can I go back to viewing all pictures?
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Mar 28, 2012
Cannot play media while MMS is active
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Apr 14, 2012
I am experiencing a couple of problems with my device since the last prompted OS upgrade:
1. When I plug the device into a USB port on my PC, it successfully begins charging but I do not receive the familiar "USB Drive / Sync Media / Charge Only" selection prompt. Furthermore, the device isn't being recognized as a peripheral by my PC and, as such, I cannot access its data.
Note: I have enabled "Media Card Support" in Options -> Device -> Storage
2. When I send someone a voice note using BBM's "Send -> Voice Note" option, it no longer appears to save the voice note in the voice note collection in the Media section as it used to do.
I assume these two problems stem from the same issue, but I can't imagine what it may be, and looking around the forums / Google has produced nothing useful.
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Nov 28, 2011
I have had my BB Torch 9800 since May 2011, and I had a media card (SD 2GB) in there since Day 1. Early November came around and my phone's media folder was completely empty and I was unable to view any of my pictures, music, etc from my external media card, but the internal built in media card still works just fine. I went into my local AT&T store just for kicks and giggles to see if they could do something (they couldn't). I consider myself an advanced Blackberry user, for I have had a Blackberry for a number of years. The torch is my 7th Blackberry and this is the first time I have had a problem with any of my phones. Not to diss the Torch or Blackberry, but this isn't their finest work. Back to the point, how can I get my phone to recognize my media device?
Device info
AT&T
BB9800
6.0 Bundle 2647 v6.0.0.600, Platform 6.6.0.223
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Jul 2, 2012
I have lost my pictures and I am receiving an error message that the media card has errors. It is saving pictires to the, phone and not the media card. I've taken it out, put it back in and took battery out to start the phone again. Still getting the same error message.
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Aug 20, 2012
My media player keeps freezing when playing music for longer than around 30 min its happened every day since I upgraded the software to os 7.1 At one stage it froze said it was buffering and then my hole phone rebooted and I have tried a battery pull but I shouldn't have to do it every day 3 or 4 times a day...
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Aug 29, 2011
Only device memory and built-in-media storage are detected. I do not know why it doesn't read my media card even though it is inserted properly. I tried my media card in my pc and it works perfectly fine. I already did the security wipe method, reboot method, upgraded my OS(OS Level Method), cleaning the media card,formatting my media card and almost everything I read, I've done it but still it won't be read. I already go asked someone what could be the problem and he said my media card(where you put it) seems to be okay... He too can't identify what is wrong with it. I tried sandisk media card once but still same result assuming that BB is too picky with media card but still it cannot be read/recognized...I am too sad because i cannot enjoy my torch because i don't want to use my built-in memory storage for my entertainment....
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Jul 3, 2012
I downloaded some music the other day from a friends PC & I wasnt aware that I had downloaded a virus as well. Now it has deleted all my pictures/music & videos that where stored on the memory card. Is there anyway to restore/retrieve all the info that has been deleted? I cannot also save pictures to the card so I save it directly to my device instead.
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Jan 20, 2012
I have a 32gig Sandisk Micro SD that used to be recognized by my 9860, but just today, BB software does not find it. I did chck the Media options for storage and it shows up in the phone itself.
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Nov 20, 2011
All my music pictures and videos on my blackberry is missing I tried taking the battery out for 10mins I. Then put it back an it worked the first 2 times but now it doesn't work and every time I take a picture it doesn't save.... What can I do to get my music pictures and videos back
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Oct 12, 2011
Had a message appear on my phone about a fault with my media card and did I want to fix it.ressed yes and now all of my media files have gone from my phone!Pictures, Video's, Music, the lot!I have looked on my desktop software but cannot find a backup file to restore anything and the majority of the pictures were of my son who has just turned one so these were some really important pics.
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Dec 29, 2011
I used to be able to sync my photos to my PC using Blackberry Desktop. After downloading the updates to the software, I am now unable to sync media (i.e. I get a message saying "Media Options not available") so my photos have been accumulating on my phone. Also, I cannot seem to configure my organizer (i.e. calendar, tasks, contacts) to my Yahoo email - the only option is Outlook, but again, I used to be able to do this and cannot do so anymore.
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Feb 18, 2012
this has happened 2-3 times. I just use the default BB Media files where the pics/videos . . . are stored. When I go to the folders my media is usually there but occasionally they are just completely gone. They have come back but I don't know why. What's happening? I have pulled my battery in hopes of some sort of rese
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May 25, 2011
I recently did an update for my Torch, but after it fully updated, all my picturesmusic, videos, recorded notes, etc. were gone. Im thinking they were backed up somewhere, but i can seem to find them.
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Sep 13, 2010
I am unable to sync files between my Torch and Windows XP SP3. I have BBDesktop 6 installed, the phone is connected via USB directly to the laptop, and all of the Media Sync options say:"You need to turn on mass storage mode from the connected BlackBerry device to use this feature."
I see no such configuration option on the phone.Also, in Windows file manager, the SD and USB drives appear as removable drives E: and F:, but they are unaccessible: "Please insert disk in drive.."
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Jul 16, 2012
My 16Gb media card failed yesterday wiping out all my tunes, videos, and images. Repair of the media card fails the internal test and now I'm without media data storage. (1) how to effect repair, or (2) where to buy a new media card?
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Apr 26, 2012
my blackberry torch 9810 keeps switching itself off and deleting my media , and its done it 3 times, am i doing something wrong or is it the phone?
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Dec 20, 2011
The bulit in media storage for my Blackberry can not be read, tried to repair always failed.
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Jan 28, 2011
Blackberry Torch 9800 v6.0.0.246, platform 6.4.0.105
It was working great until I connected it to the computer for first time and did the updates and backup suggested. I now get the message "Built in storage media is not accessible due to fatal errors". I also lost all the ringtones. Being a non-techie I did not connect the two. The next time I connected to the computer to backup etc and to download ringtones because mine were gone, all the wallpaper that comes with the device was gone. I have connected again to back up my blackberry andtried to restore to see if that helps, it does not. I did try to reformat my Built in storage media but it did not get rid of the error message and now I donot even see built in storage media coming up when I am in device options.
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