BB Torch :: Built In Storage Media ERROR
Jan 28, 2011
Blackberry Torch 9800 v6.0.0.246, platform 6.4.0.105
It was working great until I connected it to the computer for first time and did the updates and backup suggested. I now get the message "Built in storage media is not accessible due to fatal errors". I also lost all the ringtones. Being a non-techie I did not connect the two. The next time I connected to the computer to backup etc and to download ringtones because mine were gone, all the wallpaper that comes with the device was gone. I have connected again to back up my blackberry andtried to restore to see if that helps, it does not. I did try to reformat my Built in storage media but it did not get rid of the error message and now I donot even see built in storage media coming up when I am in device options.
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Dec 20, 2011
The bulit in media storage for my Blackberry can not be read, tried to repair always failed.
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Aug 26, 2010
Every time my Torch powers up,I am getting a message "built in media storage not accessible due to detected errors. Would you like to repair?". If I select YES, a message eventually appears stating that the repair process failed. If I select NO, everything seems ok.Anyone else getting this error message? Anyone know what the ramiifications are?
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Nov 28, 2011
before this problem happends, about 3 days ago i've got an error message saying built in media got an error so must repair it or wipe it.. i tried to repair it, but it keeps saying built in media repair failed. so i wipe it..but, a couple of seconds after i click wipe built in media, my blackberry reboots by itself..after it finished rebooting, my blackberry tells me built in media got an error again.and i tried to wipe it again but my blackberry still rebooting it self again.this happends 4 times in a rowand yes, the blackberry still rebooting itself again.but, this time, my blackberry didn't finish rebooting, the loading bar stuck in 3/4 of the bar.of the bar.so today i tried to fix it with tried to restore it to factory default.. but it keeps failed connecting to the device..the third time i tried, it got a white blank screen when reaching the 3/4 loading bar..
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Sep 15, 2011
Blackberry Torch 9800 in use for 8 months I get the message `Built in media not accessible due to detected errors` and when selected repair, it deleted content from the external SD card. All podcasts, pics and video were removed, and half of the music. The camera will not work as it says there is no memory available. Telus said all updates were installed.
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Nov 12, 2011
I switched on my phone as normal yesterday and got the following message: 'Built-in Media Storage not accessible due to detected errors. Do you wish to repair it now? Yes or No.When I click yes, the message is 'Select the storage you want to repair' and the options are Built-in media or cancel. When clicking on built in media, the next message is 'Built in media repair failed'.I've lost all my photo's and music and when i connect to my pc to re-add them, the same message appears on the phone and nothing has sync'd at all.
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Jul 2, 2011
my blackberry torch froze then this message came up media card storage cannot be accessed due to fatal error. I have tried repairing it and reformatting it
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Feb 23, 2011
I just got a Transcend 16gb class 6 Micro SDHC yesterday. Everything went well until I put it in my Torch 9800and formatted it like it requested. Afterwards I received the media card fatal error.Here's where it getrs strange: I assumed the card had corrupted, but upon using the adapter to access it on the computer, it worked fine there. Tried reformatting from the comp, still works on the comp., but upon insertion in the phone, fatal error. I tried puting it in my old 8520, works like a charm, no issues. Tried reformatting using the 8520, still a fatal error when inserted into the Torch. My old card that I was using was a Transcend 8gb Class 6, Which still functions with no probs.
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Aug 21, 2012
everytime i unplug my phone from my charger its comes up with a message saying built in media storage not working, please repair or format so when i click thaat it says unable to repair or fix!!! ive tried wiping bb but still no joy.
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Jan 14, 2012
camera not working - message says there is not enough available space - delete some pictures- insert media card. Also all photos stored in Camera pictures file have all been lost. Had to reboot phone and an 'Built in media storage not accessible due to detected errors'. Asked to repair said yes and message says that 'Built in Media repair failed'. How I can get the camera back working. There should be loads of storage space as not much stored on phone.
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Jun 2, 2012
I am currently using a bb 9800 but I cannot access any of my media files all of a sudden tried re starting it but still didn't work. When plugged to the PC I still can't view any files.
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Jun 19, 2012
Ive recently bought a SanDisk 32gb MicroSDHC card class 4. When I inserted the card into my phone I get the above message? I've tried to format the card and get the following message 'media card format failed'. I've tried rebooting phone etc with no results is it worth exchanging the card or shall I just throw the phone in the bin and buy an IPhone?
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Aug 3, 2010
I just got my Blackberry and I am having trouble with the Mass Storage.The Media Sync will not recognize the memory card at all. Win 7 does not recognize the card when I first plugged in my phone by USB cable the install driver fails. This failing has happened on 3 computer 2 win 7 and one XP.
I have done the normal things like battery pulls and deleting the driver and letting it reinstall reboots and reinstall programs. I also have the most current programs off the website.I also have tried putting the SD card in the slot on my laptop (3 different cards in an adapter) and none are able to transfer files without lagging into never never land.Everything else seems to work just fine. But I would like to be able to transfer photos and music and at this rate I can't transfer them at all.
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Aug 20, 2010
I can't find the option on the Torch.I am trying to synch up Documents to Go and it says to turn off mass storage media but when I follow the instructions, they are incorrect.I go to options and it says to go to media card but I don't see that option anywhere.
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Jun 5, 2012
this error message appears on my screen whenever i try to play a song on my music player.
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Oct 30, 2011
everytime i try to watch a video on Internet, the player tells me that an error has occurred attempting to play media. i have the blackberry option in my contract and my carrier says that it is not their fault that it is not working. Internet works just fine with wifi, but not on mobile network. my blackberry was unlocked from an at&t branding, but i don't think that's the problem, since everything else works just fine.
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Dec 6, 2012
when i play a video it says error playing media. how can i fix that?
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Jul 28, 2011
I had to take my battery out of my phone, which I've been having problems with my battery staying charged, but that's another problem.I now have this message on my phone saying: "A media card has been inserted that contains errors. Do you wish to repair the Media Card now?" I press "YES" to repair, then it says "If lost clusters are found do you want to save them?" I press "YES", then it says, "Media Card repair failed.
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Aug 19, 2011
I'm sick and tired of have to pull by battery every time I want to go ahead and listen to some of my music on my Torch 9860. I am running with the v7.1.0.523 and this error message has been since I had this phone with V7.0 OS. So doesn't mater which version or how many times I upgrade my OS, it stills showing "An error has occurred attempting to play media"xxxxx".
Every time I'm on my musical mood I have to pull the battery off? That really means that I have to pull the battery like 2 or 3 times per day just because I wanted to play some music? I'm pretty sure iPhones doesn't need a reboot every time they have to play a media, and it's so annoying to have to do so. How to play my music without getting this effin message?
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Apr 9, 2012
I have a 2G Media Card for a Bold 9650 and whenever i check memory use I always see:-
Music
Voice Notes
PIctures
Video
Documents
'Other'
Free
My problem is that this 'other' category usually takes up more than half my memory and no matter what i delete it never seems to go down. how to to decrease its size with reformatting my entire media card?
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Jul 15, 2012
My BB9900 very often just freeze (without clock ) after update softwer to 7.1 I got of the screen : Built-in Media Storage not accessible due to detected errors.
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Oct 30, 2011
I have been receiving the above message. i have tried to repair, format, and install the media card with no luck.
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Jul 27, 2011
i am user of bold 9780, like other, i also facing the reboot problem by the time i download or upgrade the sofware in my BB, everytime im reboot it come out this noted : "Media card storage cannot be accessed due to fatal errors" and of course my SD card is contain nothing becoz of this error, so many time i reboot till the word not came out.how i want to resolve this problem n im getting phobia to downloading/upgrading n rebooting my BB.
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Jan 30, 2012
My phone needs the volume turned right up so I can make a normal call, if it isn't right up I can't hear anything, have tried cleaning it but that made no difference. Does anyone know if this is a known fault?
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Feb 26, 2012
Since a couple days, my blackberry 9800 shows an error message. It says that the in-built memory cannot be read, and I should try to repair or format it. I tried to repair it several times, but it always failes. Due to the fact that I have many important datas on my device memory, I'd rather not format it.
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Jan 26, 2010
No USB mass storage and media sync?
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Jul 3, 2010
How can I make my media card to be the default storage when installing an application on my device?
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Sep 9, 2011
I finally found out after 1.5 hours on the phone with ATT and Blackberry support that OS 7 doesn't have the Gmail plug-in built in.
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Nov 9, 2012
I have this Bold 9900 for about half a year, first few month the Media card was that I transferred from my old BB was working fine, then without physical damage of the phone the "Media Card Storage can not be accessed due to fatal errors" msg started occurring during the charge and on/off. I bought a new 32GB SD card, the problem still exists, I check both cards on other devices, they both work fine.
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Nov 27, 2014
Try to use data recovery application eg recuva, testdisk .. to recover my lost whatsapp media files from phone internal storage, but the application totally can't detect my phone.
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Aug 3, 2012
I have a Nokia 808 Pureview and was having problem with a lot of the basic functionality stop working on my phone. So the phone was master reseted before any of my pictures or videos were backed up. Usually I would be able to take a recovery program on windows like recuva to get the files back but my problem was, was that the mass storage was encrypted. Would it still be possible access the encrypted data that was reset off the phone?
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