When I switched from bad Torch to the new Torch they sent me I was able to get email.But then when I went and backed up my old phone (so I could keep my contacts and calendar) and reinstalled my new phone I am now unable to use email. I get emails (for a 4 accounts) in 1 message folder, but I am unable to set up my individual addresses or respond to emails.
View 3 RepliesI have created an email address with an @blackberry.com ending, and I cannot access it on my phone, and now there are password issues and my password was emailed to my blackberry email account which of course I cannot access for some reason
View 1 Replies View RelatedI've had my new phone for about a week. I can recieve emails but after I reply and want to send, there is no send icon or send option in the options list. Also, I tried to open some attachments in an email and the phone said "timeout for sending request. Resend" When I pushed "yes" then the phone said "more request cannot be completed. Service book information not found"
View 5 Replies View RelatedI been having trouble trying to get my email account password.I have a new phone and even if I try to reset or find my password the account can't set up on the phone.I came on the PC and first sent the reset to my old phone then realized I didn't have it with me, then I sent it to my new phone but it's not set up, then finally I set it to my friends phone hoping I would get the link but this still hasn't arrived considering it was last night I sent all three.Where do I go from here how would I set up my account otherwise as I don't want to make a new account.
View 1 Replies View RelatedSo I have a Torch 9800 and I need to setup a new email on my phone. I already have one email on my phone, but I need this second one as well. However, everytime I try setting it up, I can't get past choosing what kind of email it is. It doesn't open the app and I get a message saying that I need to check with my wireless service provider.
View 1 Replies View RelatedHaven't been able to receive email since Friday. Have re-booted. Checked settings.
View 2 Replies View RelatedEverything on my phone is working fine except for email. This started when my service was cut off for a few hours because we forgot to pay the bill. At first no internet was working, but then I deleted a service book (something like blackberry internet 2) and everything works now including facebook, browser and BBM. I'm still not getting emails though. I have redone the registration and reset the phone countless times.
View 3 Replies View RelatedI had to switch back to my BB8300 because my torch messed up. I just updated everything for my torch and now my email won't verify. I am back to using my BBTorch 9800 and the message I keep getting is: Sorry, unable to continue your session. Please log in again. I keep trying to log in and get the same message.
View 1 Replies View RelatedI have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
View 2 Replies View RelatedI've just bought a second hand Torch 9800, but I'm not able to set up a private email account - only an enterprise account.
View 8 Replies View RelatedI have not been able to send or receive email for the past 2 days. It was fine before. Texts and browsers not affected
View 1 Replies View Relatedi have been unable to access my email setup. I click on the icon and most times nothing happens, other times it goes to the next screen but that's it. I also can't access my personal email on the phone. Both my bb email acct and personal are there but only the bb email works. Is there a way to reinstall the email set up software or somewhere I can take the phone to have it done?
View 1 Replies View RelatedI'm not able to activate my email accounts on my device, Each time i try to activate them it tells me to verify my email password and while it is processing, it tells me: "Sorry, unable to continue your session. Please log in again."
View 5 Replies View RelatedI recieved my Torch a few days ago and set up my gmail account on the handset which has been working perfectly. I've had to change my password for gmail on my account. However, when attempting to access the email accounts set up my phone will not let me into the option. Everything else works fine except this. I need my emails for work but, as I can't change the gmail password on my phone or add/delete any form of email account it's a little frustrating, especially as I got this phone due to it being praised for how good emails are on Blackberry. Are they working on a fix for this? I can't even access the Blackberry Internet service even though I have registered my phone.
View 6 Replies View RelatedI am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account).
The steps I am following include:
Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue"
The message returns saying that "your device had a problem connecting to the server"?
I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB...
After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
Model is TORCH 9810 version 7.0.0.585, platform 5.0.0.734 (suppose these codes refer to the software versions, am no IT expert). Problem: unable to permanently delete some messages, not all.
View 5 Replies View Relatedunable to use the dete from handheld option
View 1 Replies View RelatedI have a blackberry torch and just recently i have been unable to send pictures via email. I can send normal emails with just text etc but photos are coming up with the red X and the message is 'general failure'. I've been through all my setttings etc and can't figure out why this has happened as it was working fine.I have also checked encryption is off, tried resizing pictures and rebooting too many times to count!
View 3 Replies View RelatedI am unable to validate my email account on my 9800 Torch even though I put in the correct email password. The reply is always PASSWORD INVALID. Please help, I am not getting my latest emails.
View 7 Replies View RelatedI am unable to link my email accounts by clicking on Internet Email Account. When I click on this tab, nothing happens. Here is what I have tried:- Boot the phone when it is on- Checked the site http://<brand>.blackberry.com/rest/EmailClient/ , shows the error url could not be retrieved.
View 5 Replies View RelatedHave a 9850 verizon for 1 day.I recieve email,I can hear it when it comes in and I can see the header but it will not allow mw to open it. I was able to open an email setup confirmation from Blackberry but that is it. In addition I cannot surf the web or connect to the web. Verizon told me a defective phone but all else seems to work fine.Could it be a firmwear upgrade?
View 2 Replies View RelatedI changed my gmail password today on my laptop.Blackberry then sent me an email telling me to go to my email settings under "setup" to set up my new password. However, whenever I try to access the "internet email account" option from the email accounts setup page, I automatically get transferred back to the setup page. When I tried to access "internet email account" a few times in a row, my blackberry froze and I had to restart it.Consequently, I cannot access my email at all since I cant even type in my new password.
View 3 Replies View RelatedI have never had a problem opening email attachments on my torch until yesterday. I have rebooted and made sure all my device software is up to date and still no joy.
View 1 Replies View RelatedI am unable to access my email or text messages by clicking the feed indicator icons at the top of the screen.
when i click on setup and then on email accounts, it returns to the setup page and then freezes.
View 2 Replies View RelatedCan somone tell me how to delete yahoo email accounts from my blackberry torch 9800, i get charged 5.00 a monthy for the two account from at&t i dont use them, when i go to the setup it does not do anything, there is no delete.
View 4 Replies View RelatedI recently purchased BB Torch 9860 with OS 7 and configured by personal and work email on BIS. I am receiving emails only in text format. In some emails with images that have hyperlink, I just see a link and images not displayed. All the images comes as an attachment in the email. My friend having another BB Torch is able to view emails as HTML. But he is with BES.
Is there any solution for my issue? I am not receiving any options in the email preference to enable HTML format for emails.
I have 2 mail accounts on my Torch but for one of them when I reply an email, it does not show off any email account on the drop down list in order to use as outgoing account.
View 1 Replies View RelatedWe lost our BES serer at work and had to set up a new one. To re-activate my device i was required to wipe it. I am now back on the network, but have lost my internet email account. I go to the setup screen and my 3. Accounts show. I am asked to verify but get the message that 'your session cannot continue'. I cannot re-activate the accounts, or delete them or add new ones.
View 1 Replies View RelatedI was receiving email fine, able to open email and read them.Now I am unable to read the content of the email. Page remains blank.
View 1 Replies View RelatedTry as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
View 5 Replies View Related