im abit new to blackberrys, and phone was doing well, until this afternoon, i can-not get into my emails or text messages, i can click on the icon for both but then its like its froze on me, and i have to press the red power/end call button to get of the icon!! not sure if ive done something but been trying all afternoon and no luck.
View 3 RepliesWhen I've typed out my message and sent it a message comes up saying "Requested facility not implemented" I have tried to reboot the phone but that hasn't solved the issue.
View 1 Replies View Relatedso these issues with unable to retrieve texts and me thinking my texts are being sent and looking at my phone 5 min later and seeing a red x is pissing me off. its been happening every day now for at least a week . im in NY on longisland . i think this was the email they answer u quickly on . Dan.Hesse@sprint.com
View 13 Replies View Relatedhaving trouble with the MMS. i already reinstalled service books again and i can only send mms but i cant receive picture texts.
View 5 Replies View RelatedWas looking for a bit for advice please as I have come to a standstill with my Curve 8520.It was working fine for the past week there and in the last two days I have been unable to make or receive calls or texts. My SIM works in other phones, just not my Blackberry.
View 4 Replies View RelatedI recently went abroad and was unable to make calls or receive texts, although I was able to use BB messenger, Facebook and twitter. I contacted my carrier (vodafone) who told me my sim card was out of date and I need a new one.When I returned home I had a new sim card waiting for me, when I put this in my phone and activated it all was fine for about twho hours, then I lost all the email settings. I did not think this would be a big deal and set about setting them up again.
I finally managed to set up my hotmail (I need to use the vodafone BIS website), but no matter what I do I can not set up the other two emails. I have contacted vodafone who say this is my problem and i must have wrong password or settings (despite the fact these worked fine).
My question is, can I restore the email settings from a backup?
After doing the 313 update my bb is now working fine with receiving text messages on time..now the problem i have is..my bb is not receiving mms picture texts.
View 4 Replies View RelatedI was sent an email with a large attachment with it and now I'm unable to access my emails nor send texts?Whenever I try, I'm presented with this error message: -'Uncaught exception: java.long.array Indexoutofboundsexception' and an 'OK' button.When I click this, (in the vain hope all will be OK from there on in, it logs out of the app and I'm back to square one!Therefore rendering the phone useless!When I contacted Blackberry support, it states that it has no knowledge of 'Uncaught exception: java.long.array Indexoutofboundsexception' ?
View 1 Replies View RelatedUnable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
View 1 Replies View RelatedI have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
View 3 Replies View Relatedi have 9300 curve i had to change my password on email now i can't get email i had a text sent to me telling me to validate it i ve can't do this as i can't seem to set up account , ive can't even delete the email on the set up page as this wont let me,will a complete reboot solve this as the last option .i have 9300 curve i had to change my password on email now i can't get email i had a text sent to me telling me to validate it i ve can't do this
View 3 Replies View RelatedI am having trouble setting my email, each time I enter my user name and password it pops up a box telling me the user name is invalid and it should contain at least 4 characters. My user name has more than 4 characters and my password is definately correct. Since I started messing about with it I have lost all incoming texts. I don't know what to try next.
View 1 Replies View RelatedI was able to set up a BlackBerry ID and everything just fine. When I go to set up on my phone I ender my user name and password and i get an error message saying " The user name is invalid. A user name must be at least 4 characters" My user name is my email address and it has plenty of characters.
View 1 Replies View RelatedI have an BB 8530 thru virgin mobile and after going thru all the setup instructions on all the sites i could find, properly too, I cannot send or receive any email. I have tried everything.
View 3 Replies View RelatedI just got my new phone from AT&T due to Alltel takeover and i am not able to receive emails. i had the same phone before but an earlier model. when i set up the email, it keeps defaulting to imap and i can't change it to pop. i had no problem on my old curve. how do i change it to just a normal pop account?
View 3 Replies View RelatedI have changed the carrier from Vodafone to AIrcel. while i had vodafone connection i was able to access my personal mails (gmail and yahoo) however am unable to set up email now when am in Aircel conneciton. i have activated enterprise account.
View 4 Replies View RelatedI have just got a new BB curve 9320,7.1 bundle 1319 (v7.1.0.398, platform 9.49.0.31I am on a monthly 3 contract. I wish to set up my private and business email accounts. When I go into Setup, Email Accounts I am on a screen that says "no accounts activated" and it has a setup screen for activating an Enterprise Account.I contacted 3 and they told me I need a contract add on for internet & email which I duly purchased, I spent an hour last night on the phone with the 3 tech team trying to set up the email account. He took me through the process of registering the host routing table and now I have a new symbol on the screen (4 dots)but it still didn't change my email setup options. He kept saying I should have 2 choices on my screen to either set up my own email account or activate an enterprise account - which I don't.
Eventually my 3 tech guy contacted Blackberry who said that he would need to pay for support which he declined so now I have a new Blackberry Curve 9320 which I can't & 3 tech support can't get to setup my email accounts.
Ive just purchased a Blackberry Curve 8520. Im going into set up wizard but its not giving me an option to set up a personal email account - just to use a works email account.
View 1 Replies View RelatedPhone:
Curve 8520
Carrier:
AT&T
I had initially been able to access my Yahoo email from my BB, but as of last week, I am no longer able to. I deleted email account from phone, then re added. Now, it's just stuck in this sychronization mode.
I have a Curve 8520 and have been trying to download new apps. When I enter my password I get the message 'unable to validate email address and password'. If I select 'forgot password' I get the message 'Blackberry is having trouble connecting to ... server. Verify your network connections and try again - error 30637'. Have checked my email settings and these seem ok and I am receiving email on the Blackberry on the same email account.
View 1 Replies View Relatedpartner has just had to exchange her handset because it wasn't working correctly. She is using the same sim.She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.
View 1 Replies View RelatedMy email doesn't download unless I turn the BB off, turn it back on, and then allow it to download. Or it will download to a certain point, and then stop. Hours pass and nothing new arrives (and I confirm that there are new emails to download).
View 1 Replies View Relatedi have just got my curve 9300 and tried to set up my email but it only gives me the option which says i want to use a work email account with a blackberry enterprise centre...how do i set up with a normal email account
View 1 Replies View RelatedI have a Nextel Blackberry 8350i that is set up on the Boost network and Im trying to set up a blackberry email account so that I can forward my work emails to my blackberry. When I try to set it up using the Nextel or Sprint link on the blackberry website, it tells me that: Your BlackBerry® Internet Service Account is suspended or deactivated. Please contact your wireless service provider at 1-800-639-6111. When I call that number, they tell me they cant help me because im on the boost network. When I call boost they tell me they cant help me because I have a NEXTEL blackberry...Can someone please help me get this email thing set up?
View 5 Replies View RelatedI have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
View 9 Replies View Relatedafter my blackberry curve 8310 is reprogram i lost my "email setup" icon.
View 1 Replies View RelatedReceived a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
My Blackberry 8520 is now showing email messages of 1 month only. I have checked the email setting which is configured to "keep messages" as Forever. Earlier on the same device i was able to see all the email which i have got thorughout year. Phone has 97814897 Bytes memory Free.
Platform version : 5.0.0.76
App Version : 5.0.0.822 (1385).
I have been unable to receive email on my phone now for days. I initially did a batttery pull and this was unsuccessful. I have done everything possible, that I know of, to fix it on my own. I ended up doing a security wipe and now I cannot send emails either. When I try to send an email i get this message "no message services configured. You will be directed to the setup wizard to setup your email account". However, my email is already set up and I have deleted and readded it, with no luck. I have gone to my service provider- Bell- and they were unable to help me and said that I woudl have to contact Blackberry directly. I have no landline so I would have to go somewhere else in order to call so I can look at my phone at the same time.
View 9 Replies View RelatedI while back after installing an update on my phone from the BB site. I am not sure what the update was it was a few months ago. I lost my email accounts. When trying to add them back by going into SETUP and then clicking on EMAIL ACCOUNTS nothing happens, no errors. It just sits there. I've wiped the device earlier today and still nothing happens when I click on the Email Accounts icon.
View 1 Replies View RelatedIve just got my new BB Curve 3g but cant setup an email account. It just keeps asking for me to setup an enterprise account?? But i just want to use my existing hotmail account.Also I registered for the Blackerry bolt on, but dont know if its working yet because im unable to use the BBM or facebook app, but I can use the browser to access the web when im on WIFI.
View 1 Replies View Related