BB Curve :: 9300 Says Connecting To Desktop And Screen Freezes
Jan 6, 2012
My Blackberry Curve 9300 regularly reverts to a screen saying 'connecting to desktop'. The phone then 'freezes' on that screen and I cannot do anything and the only solution is to open the back, remove and replace the battery and wait for the phone to reboot. This seems to do the trick but it's happening quite frequently which is a major nuisance, particularly since the reboot process takes such an age. Is there anything I can do to stop this happening?
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Oct 26, 2011
I got into my car at 4pm today and my phone went to a white screen which is saying connecting to desktop and has not changed since. I could only make a phone call using my bluetooth in the car, I have tried switching on and off and no change.
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May 24, 2011
Periodically my Curve 3G will display a white screen with the message Connecting to Desktop. This can happen, for example, when I unlock my phone, or connect to a power supply. There is no way of removing the message apart from disconnecting the battery, and then rebooting. The phone cannot be used whilst it is displaying this message.
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Jul 9, 2012
Periodically my Curve 3G will display a white screen with the message Connecting to Desktop. This can happen, for example, when I unlock my phone, or connect to a power supply. There is no way of removing the message apart from disconnecting the battery, and then rebooting. The phone cannot be used whilst it is displaying this message.
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May 30, 2012
I have downloaded the blackberry desktop software to update my software then plugged in my phone. It automatically begins to back up but freezes at RMS databases 12 of 13 records. I ctrl, alt, del to end program then have to take my battery out of phone to get it to work again. I have tried uninstalling and reinstalling the desktop software but it just keeps freezzing. This is driving me insane as I am not technically minded.
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Aug 26, 2011
i'm updating my blackberry to 6.0 - 2534,but already 3 hours have past and it didn't even move a little.It just stays @ backing up third party applications.Will my BB crash if i would disconnect it from my laptop?im wondering since it was still busy with backing up and not with updating yet.BTW: i got a Curve G3 9300?
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Aug 21, 2012
It freezes after the blackberry screen with the line loading on it, it gets to the main screen then freezing a minute later and i have to reboot again taking the battery out... and again and again
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Mar 21, 2011
I got my Curve 9330 in Oct 2010, it started freezing about 4 months ago, once every few weeks, over time it has gotten worse, so now it freezes every few minutes. Some freezes are "screen shots" where the time is off by a few minutes like its been frozen about 7 or 8 min and the cursor won't move, and some are freezes with the timer like its waiting on something. It takes me about 30 min to do something (text, email, facebook, anything) that should be a quick 2-3 min check. I have taken the battery out and that works for about an hour, then it goes back to freezing. I have done shift+alt+del to reset and that works for about an hour. I updated my OS, it stopped for about 3 or 4 days then started back up. I have checked to Application free space, there's 158.6MB. I do use my phone a lot, mostly quick check of things throughout the day.
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May 3, 2012
When I try to add a new contact, or edit an existing contact, my address book freezes. After a while, the following error appears: Uncaught exception: Application net_rim_bb_addressbook_app (256) is not responding; process terminated. I already tried removing the battery for a while, this didn't work. What can I do to make my address book work properly again?
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Jun 26, 2012
my blackberry curve 9300 always freezes and I have to remove the battery to reboot.
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Sep 14, 2012
i have a blackberry curve 9300 3G and it seems that everytime i connect to my home network my blackberry does not connect as if,if i connect my iphone it would connect properly then if i try to connect my blackberry in my cousin"s house it would connect with no problem
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Apr 14, 2011
I'm having problems connecting my BB Curve 9300 to my laptop using the BB Desktop manager. I can't get past the Device Password Required. I've tried inputing my BB Curve password, the PC password, to no avail.
I'm with Orange and the OS release of the BB is V5.0.0.794.
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Aug 2, 2011
My Blackberry isn't being recognized when launching Blackberry Desktop Manager even though my PC is recognizing that the phone is plugged in?
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Oct 6, 2011
I have a Curve 8330 and cannot get the Desktop Manager to connect with it. This was a frequent problem for a long time until the latest DM upgrade. Suddenly, now the same thing is happening. DM just shows "connecting" but no connection takes place. I have uninstalled then downloaded and reinstalled v6 but all in fain.
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Mar 13, 2012
I am having a problem synchronizing my Curve 9300 with Desk Top Manager.
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Sep 30, 2010
I started to ask for help from the forum then solved it my self, so here is the problem AND below, the answer: I am trying to connect my 9300 to my home WiFi network ( LinkSys WRT54GS V4.0 router). The Curve can see my home Network when I scan but the connection brakes immediately, give an error message like it couldn't associate with the network.
I have spent hours waiting for and talking to: Telus: who reviewed my phone setup and told me the problem must be with the cable providerShaw Cable: who told me they had nothing to do with it and it must be a problem with my routerLinkSys: who told me that since my laptop had no problem seeing the internet that it must be my phone.....Then I tried RIM but couldn't find anything of help except (my last hope) the forums, where I found some inspiration and kept lookingMy Black Berry Curve 9300 is set up as follows: Options: Mobile Services > Data Services 'Off' (I don't want to run up big data bills unintentionally with pay-as-you-go data)Options > Advanced > Browser > HotspotUnder Manage Connections:Mobile Network: 'Telus' (has checkmark after),Wi-Fi 'On' (has black box with white line after)Manage Connections > Wi-Fi Options > Active Wi-Fi Connection = None (even after finding & saving my Network profile)Finally, I updated my Router software. It didn't help but I did learned how to back up my settings (Router Software > Administration > Config Management > Backup)
(Settings = all my addresses for the MAC filter etc. & other non default settings I'd made to increase wireless security)
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Apr 10, 2012
My husband's brand new Curve 9300 will not connect to our home WIFI network. Although it picks the network up it will not connect stating "cannot find IP address". The network key is correct, & other Blackberrys in household have connected with no problems
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Feb 2, 2012
Does anyone have a link to the older version of blackberry desktop manager?
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Mar 14, 2012
I downloaded Desktop Software today (system 6.0) which went ok, although it doesn't connect to my curve (a separate issue!!) but from the same time I haven't been able to send any text messages, instead of a 'tick' by the sent message there is a little red symbol a sort of (three o clock on a clockface symbol).what this symbol means and is it connected to the software download?
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May 1, 2012
I have no problems up to yesterday and am now receiving a message - Intellisync Unknown Error -
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Dec 29, 2011
I am having trouble connecting/syncing my Blackberry 9360 with the desktop software. After I select my phone from the list of devices an attempt is made to install all the needed drivers. 2 of 3 install automatically. The 3rd is 'not found'. I would imagine this is the problem. So far I have researched and attempted every possible fix I could find on the Internet, including manually selecting drivers as directed.Without this driver the desktop program does NOT SEE my device. Even so, I AM connected with my computer via bluetooth. I can force files to be be sent and/or received between my phone and computer but would really like the automatic ability to have everything synced without the need to plug in a cable.
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Mar 21, 2011
For some reason my phone turns on, and then the screen showing "Blackberry" with the loading bar appears, but it gets about 3 quarters of the way then flashes off then starts to repeat the same process. I am lost on what to do, even after reading several solutions that haven't worked! Also when I plug it into my computer and open Blackberry desktop software, it recognises the phone but won't connect to it!
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Aug 31, 2012
I have installed Blackberry Desktop Software 6.0 for blackberry curve 9300.I wish to install Japanese language pack to view Japanese character on my cellphone.Language is not available in the application list.How can I import this new language?
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Jul 26, 2011
I have a BB curve 9300 and have installed a new OS on to my computer but the operating system won't recognize it...
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Jul 27, 2011
I recently installed my desktop software for Blackberry curve 9300 and haven't been able to use it as I do not know the password? I have tried all my usuals and it didn't work. I have also tried the password I use to unlock my phone but this didn't work either. Does anyone know how I retrieve or reset the password?
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Jan 12, 2011
connect via WiFi there is no tic next to WiFi and the logo stays grey i also have a curve 8520 and it connects 123 with no problem?
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May 2, 2011
I have a Blackberry 9300 Curve. When I sync my BB using desktop manager the time zone re-sets itself from GMT Dublin London time to Eniwetok-12 gmt ( I don't even know were Eniwetok is) . Here's some of the settings and systems information. On the Blackberry under Date and Time the update time is set to automatic, time zone- 12 hour-auto update. On the Desktop Software I have all the default settings to standard 2 way sync default with Microsoft Outlook 2007. The time zone on my computer is GMT London Dublin. I am running on Windows 7 - 64 bit.
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Jun 10, 2011
My curve 9300 was working fine connecting to routers and enabling a wifi connection but has now started connecting to router says the connection name at the top but the wifi symbol stays grey. I know this is not a problem with my router as have tried it on different ones in different locations still same result.
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Jul 2, 2010
I have a 9700 (v5.0.0.586) and I run Windows 7 (64-bit) Desktop Manager has the following heading at the top of the screen: Disconnected - BlackBerry Desktop Manager
It has an info window that says "Before you begin, verify that your current BlackBerry device is connected to your computer"
Windows appears to see the device as in the BlackBerry device manager properties I can see that USB-Blackberry 9700 is connected.
I cannot get DM to see the phone.
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Oct 3, 2011
My screen freezes on rebooting. Have tried reset and battery remove to no avail. Wont connect to my desktop software.
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Aug 22, 2012
Whenever I try to reset my blackberry it will freeze at 75% and the screen will go off and it will do it all over again, when I connect my bb to desktop software it will come up with a message saying the device software needs updating during the update it says "reconnecting to JVM" and the desktop software will disconnect my blackberry is there anyway to stop this from happening.
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