BB Curve :: White Screen Which Is Saying Connecting To Desktop?
Oct 26, 2011
I got into my car at 4pm today and my phone went to a white screen which is saying connecting to desktop and has not changed since. I could only make a phone call using my bluetooth in the car, I have tried switching on and off and no change.
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May 24, 2011
Periodically my Curve 3G will display a white screen with the message Connecting to Desktop. This can happen, for example, when I unlock my phone, or connect to a power supply. There is no way of removing the message apart from disconnecting the battery, and then rebooting. The phone cannot be used whilst it is displaying this message.
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Jul 9, 2012
Periodically my Curve 3G will display a white screen with the message Connecting to Desktop. This can happen, for example, when I unlock my phone, or connect to a power supply. There is no way of removing the message apart from disconnecting the battery, and then rebooting. The phone cannot be used whilst it is displaying this message.
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Jan 6, 2012
My Blackberry Curve 9300 regularly reverts to a screen saying 'connecting to desktop'. The phone then 'freezes' on that screen and I cannot do anything and the only solution is to open the back, remove and replace the battery and wait for the phone to reboot. This seems to do the trick but it's happening quite frequently which is a major nuisance, particularly since the reboot process takes such an age. Is there anything I can do to stop this happening?
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Aug 6, 2012
My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak.
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Aug 2, 2011
My Blackberry isn't being recognized when launching Blackberry Desktop Manager even though my PC is recognizing that the phone is plugged in?
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Oct 6, 2011
I have a Curve 8330 and cannot get the Desktop Manager to connect with it. This was a frequent problem for a long time until the latest DM upgrade. Suddenly, now the same thing is happening. DM just shows "connecting" but no connection takes place. I have uninstalled then downloaded and reinstalled v6 but all in fain.
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Feb 2, 2012
Does anyone have a link to the older version of blackberry desktop manager?
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May 30, 2012
3 days ago i was using my phone like normal when i got a white sceen, ive tried pulling the battery but it just goes straight back to the white screen. Does anybody have any idea on how to fix this? Bear in mind i cant connect to Blackberry Software Desktop because for some reason it wont recognise my device, i want to state the phone hasnt been dropped and hasnt been near any water, it just randonly went white.
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Dec 29, 2011
I am having trouble connecting/syncing my Blackberry 9360 with the desktop software. After I select my phone from the list of devices an attempt is made to install all the needed drivers. 2 of 3 install automatically. The 3rd is 'not found'. I would imagine this is the problem. So far I have researched and attempted every possible fix I could find on the Internet, including manually selecting drivers as directed.Without this driver the desktop program does NOT SEE my device. Even so, I AM connected with my computer via bluetooth. I can force files to be be sent and/or received between my phone and computer but would really like the automatic ability to have everything synced without the need to plug in a cable.
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Mar 21, 2011
For some reason my phone turns on, and then the screen showing "Blackberry" with the loading bar appears, but it gets about 3 quarters of the way then flashes off then starts to repeat the same process. I am lost on what to do, even after reading several solutions that haven't worked! Also when I plug it into my computer and open Blackberry desktop software, it recognises the phone but won't connect to it!
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Oct 22, 2012
how can i resolve this so my blackberry starts working again i didnt smash it or anything. ive taken the baterry out and sim loads of times and it still shows white it wont let me do anything so i cant dowload any softwares tell me what to do.
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Jul 2, 2010
I have a 9700 (v5.0.0.586) and I run Windows 7 (64-bit) Desktop Manager has the following heading at the top of the screen: Disconnected - BlackBerry Desktop Manager
It has an info window that says "Before you begin, verify that your current BlackBerry device is connected to your computer"
Windows appears to see the device as in the BlackBerry device manager properties I can see that USB-Blackberry 9700 is connected.
I cannot get DM to see the phone.
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May 7, 2010
I understand lots of people have had the same problem, but I just cannot find a solution which works for my Blackberry 8520!It has a white screen showing nothing, it boots once you put the battery in, and the only way to power it off is to take out the battery, I think it also keeps rebooting.I have replaced the screen - still white screen.I have re-installed the OS - still white screen
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Jan 3, 2012
I have a Blackberry Curve 8530. Several months ago, during daily use, the screen would all of a sudden go black. A battery pull would solve this problem for a while. Eventually this became more frequent. Symptoms progressed (it seemed that if I set the phone down too quickly it would reset) Finally, the phone would turn on, then go immediately to a white screen where it was undetectable by my computer. I contacted my service provider and they said the phone was toast and (amazingly enough) gave me a free loaner to use for the duration of my contract (all info transfered via an old backup, so nothing was lost) After my new phone was working I left my Curve plugged in at my office. Yesterday as I was leaving I looked at the phone again, and the screen was white and telling me to reload software 507.
I plugged it into my computer to begin the process and to my surprise the computer all of a sudden detected the phone and successfully upgraded the software. All looked great, I got past the password stage, and was just going to begin reloading my information when the screen faded to blank again. I still have the free loaner phone, so it's not a big deal, but it's bugging me as to what the problem could be. As of right now the computer can no longer detect the phone again
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Jul 25, 2011
my dog got hold of my 8530 and put a toothmark in the screen cover. The screen was also damaged meaning I could see white and grey stripes. I bought a new screen and replaced the old one. Now when I turn it on, I get the white screen and i cannot dial out or recieve calls. Basically the phone is dead. I was able to connect to my desktop and install the latest OS version. I put the old screen back in and I still cannot recieve or dial. I must have done something while taking it apart or putting back together? It is a very simple procedure so I would think it difficult to screw it up. Before I took it apart, i could get phone calls and dial out but i couldnt see the outgoing or incoming call screen. I took the battery out before I took it apart. Now when I connect to my desktop, the connection comes and goes as if you were plugging and plugping in the device.
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Jun 9, 2011
my blackberry curve screen has gone white and it has bin white for about a mouth now wat should i do ?
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May 6, 2012
My phone fell down the loo; i got it out straight of way and took the battery, simcard and memory card. I dryed it with my phone with the hair dryer then after put it in a bag of rice; i checked it every day after two days when i checked it it worked okay, then after bout 10 minutes there was lines at the bottom, i took out the batter thinking it wud go aaway but it came back and more of them; i tried again and the whole phone screen had black lines then i ut it back in the bag of rice for another day then when i checked it the whole screen was pure white; what do i do?
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Apr 18, 2012
i have a blackberry curve mobile, i dropped it in a pint of lager new years eve. i have left it to dry for months. first time i turned it on i was getting the white screen and it kept happning. so i tried updating the software and it worked fine for about 3 minutes. so i just left phone for a couple of weeks tried updating software again. last night it stayed on without turning off or having the white screen, but i get up in the morning to check my phone click it then the white screen appears again. making me very angry, because the white screen doesnt come on if i have my phone connected to USB to pc it stays on. anyone know why this is happning?
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Aug 6, 2012
I went to a carnival 2 days ago and it rained, I had my phone in my bag and a few hours later I got it out and the screen went white, my phone was turned on so I don't know what happened.I have asked some people what to do and they said plug my phone in the computer to update it, but a few months ago the charger port came out so i cannot plug any chargers into my phone, I bought a battery charger to charge up my batterys, what can I do?
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Aug 23, 2011
this morning my phone got wet whilst walking in the rain. I left the phone and all was fine, after about an hour and half after it getting wet the screen went white and has been white ever since. None of the buttons work and the red light does not flash. does this mean it has died?
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Feb 6, 2010
my curve screen keeps going white after turning it on sum time it come on ok for about 10mins then it locksup and go white again will try any thing to sort it
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Apr 26, 2011
I had had my Blackberry Curve 3G 9330 for exactly 3 months yesterday and have been pretty happy with it. Upon taking it out of my bag that morning (where there were no liquids), I was horrified to discover that the entire left and middle part of the screen was white, with a gradual faded clearing toward the right. Sounds were still working, I could place calls, but of course can't read any of my contacts or text messages, or commands on my phone. It will be 24 hours submerged in rice as of today until about 3pm
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Mar 13, 2012
my curve 8530 has the white screen, and i followed the steps that were posted on my last thread [URL]but it stops when it says "connect to JVM" and it says "application loader was unable to connect to your device. please reconnect your device, enter password, if required, and click Retry." and i did that, but it doesnt work.
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Aug 5, 2011
i got my 9300 for about 3weeks on contract from MTN south Africa?I had my phone in my pocket and i noticed that the lcd has turned white with a small black mark on the screen .Please note that the phone was not dropped or mishandled .
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Nov 25, 2011
I am using Blackberry Curve 9300 from last 1 year. On last day suddenly my Blackberry 9300 screen gone white.I tried removing battery and re-insert it but the screen is still white
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Jun 12, 2012
My blackberry curve screen has gone white at the the bottom until about half way up and there are vertical colored lines going through it. I am still able to use it.
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Oct 3, 2011
I'm having major stress with my Blackberry Curve The screen keeps going blank and white, then the phone resets and keeps going round and round in circles blanking and reseting. A few times it has loaded up, but by the time I've sent a message it has gone blank again and reset.This last time it loaded up the screen said ... uncaught exception limit <=4 ... or something very similar.
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Apr 20, 2011
I'm writing on behalf of my mother in law. She has a blackberry Curve and it has a white loading screen once this comes off it goes to the main screen then after 2 mins an app error 523 comes up and then restarts. This keeps repeating a vicious circle.
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Jul 25, 2011
I've had my BB for 8 months. I did not really do anything special to my phone except turn it on and hide it from my 14 month old. When I retrieved it, the screen is all white. I can not do anything with it. I am able to receive calls on it and I hear that I receive messages on it but I can not see anything! I can not do anything either, not even turn it off....I'm desperate! I've tried soft booting and even a hard boot, but agian nothing is working.
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Jul 18, 2012
i have a blackberry Curve 8530, ive had for about 8 months, and out of nowhere tooday i got the white screen of death. I've tried everything, from putting pressure on the corners of the screen, but i gave up. I just went to BB protect and backed up everything!
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