BB Curve :: Won't Stop Rebooting And Not Connecting To Desktop Software
Mar 21, 2011
For some reason my phone turns on, and then the screen showing "Blackberry" with the loading bar appears, but it gets about 3 quarters of the way then flashes off then starts to repeat the same process. I am lost on what to do, even after reading several solutions that haven't worked! Also when I plug it into my computer and open Blackberry desktop software, it recognises the phone but won't connect to it!
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Aug 15, 2012
Alright so my blackberry curve has been rebooting for quite some time now but it always manages to come back to normal at one point, but today, all day today, its been rebooting and I have no idea why. Right now it died and I put it in the charger and it's still rebooting. It turns on, the red LED light comes off the clock timer thingy pops up and it restarts again.. it doesn't even get to the starting up bar..
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Apr 19, 2012
I have a Curve 9330. I had trouble with Four Square app. last night. So i deleted the app and reinstalled it. The Phone needed to reset itself. Now all the phone does is start rebootong over and over.
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Jun 23, 2012
My blackberry was on the charger all night but this morning wouldnt turn on,,,,then it wouldnt charge. so i took out the battery to refresh it but it keep rebooting
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May 4, 2012
I have a Blackberry 8350i that has the current updates but will still not stop rebooting constantly. This started two weeks ago, so I updated the phone. It was fine for a day and now it is non-stop. It is to the point where I can't get in one full business conversation. Today alone (5/4/12), it has reset 40 times; Often repeats 3-4 times in a row
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Feb 21, 2011
My Curve 8530 keeps trying to reboot. I have found a solution to the problem in the Blackberry Knowledge Base but in order to use it they want me to provide IMEI number which is obtained from the options page of the device. This is impossible because it keeps rebooting and you can't get into the options page.
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Sep 7, 2011
I have a 6 day old Curve 9350. Whenever I do any heavy internet. i.e. streaming video, downloading music, loading w web pages (tabs) at once, etc. it just reboots. It acts like it overheats, but it never gets to the point where it gets hot. I'm trying to get it swapped out with Sprint. Or is this warranty thing?
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Dec 4, 2012
I just update my software of my bb curve 8520 and it stop rebooting. Never went to restore, so all I have is the at&t logo when I hit any key.
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Aug 9, 2011
My phone is on this weird state now that it freezes and nothing happens, not even the little watch comes out and so I have to reboot it. But when I do, I have to use it non stop doing whatever for about 3 hours or so, not being able to leave it alone because if I do, even for a minute it will freeze all over again and the process will start over.But also, sometimes when I reboot it, it doesn't being to reboot. It just stays with the screen shut off and eventually the little red light would turn on and off but nothing else will happen. I left it in that state for about 10 hours and nothing.Right now it has been frozen for almost an hour, Ive had to reboot it about 25times today and I´m beginning to give up and getting scared for my phone.
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Aug 2, 2011
My Blackberry isn't being recognized when launching Blackberry Desktop Manager even though my PC is recognizing that the phone is plugged in?
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Oct 6, 2011
I have a Curve 8330 and cannot get the Desktop Manager to connect with it. This was a frequent problem for a long time until the latest DM upgrade. Suddenly, now the same thing is happening. DM just shows "connecting" but no connection takes place. I have uninstalled then downloaded and reinstalled v6 but all in fain.
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Feb 2, 2012
Does anyone have a link to the older version of blackberry desktop manager?
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Oct 26, 2011
I got into my car at 4pm today and my phone went to a white screen which is saying connecting to desktop and has not changed since. I could only make a phone call using my bluetooth in the car, I have tried switching on and off and no change.
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May 24, 2011
Periodically my Curve 3G will display a white screen with the message Connecting to Desktop. This can happen, for example, when I unlock my phone, or connect to a power supply. There is no way of removing the message apart from disconnecting the battery, and then rebooting. The phone cannot be used whilst it is displaying this message.
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Dec 29, 2011
I am having trouble connecting/syncing my Blackberry 9360 with the desktop software. After I select my phone from the list of devices an attempt is made to install all the needed drivers. 2 of 3 install automatically. The 3rd is 'not found'. I would imagine this is the problem. So far I have researched and attempted every possible fix I could find on the Internet, including manually selecting drivers as directed.Without this driver the desktop program does NOT SEE my device. Even so, I AM connected with my computer via bluetooth. I can force files to be be sent and/or received between my phone and computer but would really like the automatic ability to have everything synced without the need to plug in a cable.
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Jan 6, 2012
My Blackberry Curve 9300 regularly reverts to a screen saying 'connecting to desktop'. The phone then 'freezes' on that screen and I cannot do anything and the only solution is to open the back, remove and replace the battery and wait for the phone to reboot. This seems to do the trick but it's happening quite frequently which is a major nuisance, particularly since the reboot process takes such an age. Is there anything I can do to stop this happening?
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Jul 9, 2012
Periodically my Curve 3G will display a white screen with the message Connecting to Desktop. This can happen, for example, when I unlock my phone, or connect to a power supply. There is no way of removing the message apart from disconnecting the battery, and then rebooting. The phone cannot be used whilst it is displaying this message.
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Jul 2, 2010
I have a 9700 (v5.0.0.586) and I run Windows 7 (64-bit) Desktop Manager has the following heading at the top of the screen: Disconnected - BlackBerry Desktop Manager
It has an info window that says "Before you begin, verify that your current BlackBerry device is connected to your computer"
Windows appears to see the device as in the BlackBerry device manager properties I can see that USB-Blackberry 9700 is connected.
I cannot get DM to see the phone.
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Dec 27, 2010
I seem to be having some major problems when connecting my x10 mini pro to my pc via usb also my phone just seems generally problematic since the update to Android 2.1.The phone becomes inoperable if on whilst charging via the lead and plug but it would normally connect to my pc without issue and the update to Android 2.1 also executed without any hitches.Now every time I connect my phone via usb to my pc the phone just keeps rebooting.Firstly I am prompted by phone to either connect to pc or charge phone (which is normal) I connect to pc: so my phone and memory card content is available in explorer.Suddenly my phone freezes and reboots, so I again connect to pc and the same thing happens. This just goes on pretty much in a loop.Occasionally I am able to view or add/retrieve files until the phone decides to reboot again. Also when my phone has been disconnected from my pc, some time after it will just suddenly reboot all by it self.
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Nov 16, 2015
I was using my phone just fine this morning. Then all of a sudden I went to use it and it went black and then starting rebooting over and over. It has turned on fully 3 times now but once everything is loaded on my screen it shuts back down and starts over. It has been doing this for over an hour. I have taken the battery out and left it out for a little bit and it still isn't working.
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Jun 9, 2011
I just downloaded BB Protect, then my phone turned off and rebooted, but before the white line could reach the end (just before starts), it shows a blank white screen and reboots again..
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Apr 15, 2010
i am now on the 3rd Storm in as many weeks. Each one suffered the same problem. Random reboots/restarts.Phone 1 was the worst - I purchased it as a 2month old used unit. I wiped it clean at purchase and setup for my use. I did not enable Blackberry services with Vodacom for 2weeks. In that time it behaved with no problems. A day after enabling BB Services with service provider the random restarts would happen. It was primarily during BB Messaging, but was not limited to that. It would restart during calls. Other times i would pick it up off desk and see that it restarted. (pin was requested).There were times that it would restart 3 to 4 times in succession before eventually "stabalising"i visited Vodacom and was told that all Storm 2's before Mar 2010 were recalled" I was given a replacement unit.Phone 2 - Service Provider configured phone for me and restored only contacts. emails and messages. Next day restarts began. Display goes white and error message displays for a few seconds. Then phone restarts. It would reboot totally randomly. Taken from pocket. whilst driving, during a call, laying on desk. Vodacom gave another unit after testing it for a few hours.Phone 3 - Only contacts restored. Original OS and settings used. Random restarts 3 times in one day as with phone 2. It however seemed to be "worse" at certain location "my office".A technincian suggest setting to 2G only. This worked okay for 2 days and then i took from pocket and it had restarted.Event log just said powered off and powered on. No error message.This is a day later and no more reboots. But phone still on 2G.I see that restarts/reboots are common place with the Storm2 and wonder if it is a design fault.i am gonna re-enable 3G and watch again.
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Jul 30, 2011
I had my BlckBerry Torch 9800 with; OS 6.0 with Bundle 1907 plugged in all night charging and when I got up this morning the phone was rebooting. While after awhile of this I watch the phone go 3/4 of the way to start up then it reboots. Over and Over.Fixes I have tried:
1) removed battery wait 30 sec and put back in. NO LUCK
2) removed battery wait 6 min and put back in. NO LUCK
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Sep 8, 2011
My Droid X2 keeps rebooting and crashing over and over. When I get past the lock screen it says. com.motorola.service.main has stopped responding or something similar to that, then it cycles through every other app saying they all crashed and the phone then reboots. I did not install anything prior to this and it was completely random...I am currently unable to use my phone right now since it will not stop rebooting. I have pulled out the battery and SD card to no avail.
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Jul 17, 2011
i turned off my backflip for recharging earlier today. when i turn the device on now, it just keeps rebooting. i will see the Motorola Blur logo, then the ATT 3G animation, screen goes black, then comes Motorola blur logo again, follows by the ATT 3G animation. it seems like the phone is stuck in a "rebooting loop".I tried to pull the battery out and put it back it, it does not help.
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Nov 21, 2012
For all you EE customers out there here is what I did and how I got it working on 2G and 3G but not 4G.
1. Get a phone that can take your 3G SIM. I found my Nokia Lumia 800 for carphone warehouse worked.
2. Put your SIM in and let it register 2G.
3. On your 920 with no SIM in, go to Settings -> mobile network and TURN DATA OFF
4. Get your now registered SIM from your old/other phone and put it in your 920 and boot it up.
5. The phone should now boot and not crash.
6. Go to Setings -> Mobile Network and change "Highest Connection Speed" to 3G and then turn the "data connection" back on.
7. Life should be pretty good now (unless you live in a 4G area).
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Oct 1, 2012
Ever since upgrading to the latest software 7.1.0 Bundle 1149, my Bold 9900 is consonantly rebooting. Usually after a phone call, it decides to reboot. So annoying. Its also extremely slow and the battery life is awful. Its only about 6 months old and constant problems.
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May 24, 2012
My IPhone 3gs has started to cut out mid call and then reboot I notice through the internet this is a common occurance how can I stop it doing it. It is very infuriating as it doesn't do it all the time its intermittent, when it does cut out its normally around three minutes into a conversation.
Info:
iPhone 3GS, iOS 5.1.1
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Mar 23, 2012
my 9810 keeps rebooting and i can't get it to connect to the desktop software. it gets a point and i get a white screen and it reboots again.operating system is OS7.0..IT starting rebooting when it was on the charger i was adding some contacts to my sim card and it screen froze. After that i couldn't get it to work again... i don't have many apps addes. most of my stuff i keep on my memory card..
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Jul 17, 2012
i tried to update my curve but now it keeps rebooting and then saying linking java and the rebooting again. i tried to connect it to blackberry desktop software but i cant because it keeps rebooting.
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May 3, 2010
Noticed that anything using the wireless data was going really slow and then it just stopped any transmission. Took it off the wifi to see if there was any difference, same thing... and then a popup appeared that said DNS and a button ok... the screen locked up so I couldn't click anywhere on the screen, so I did a battery pull.
Now after the battery pull it gets to the blackberry loading screen. It loads to approx. 20%, then theres a white screen with text in a very small font and a button reset in the middle. This appears in less then a second, and the screen is locked so i can't press reset. It now does this a continuous cycle.
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