BB Bold :: Cannot Set Up My Corporate Email
May 8, 2012
I was using the blackberry service for several years with ISP Cormote in Greece and a Bold 9700 device.At some point I decided to switch to another ISP and from the moment I switched to Wind I could setup the gmail/yahoo accounts but not the business account of mine (the one that I used to work with previous ISP for so many years).I was constantly getting the "An error occured during email account validation. Please check your information and try again." error.The ISP spent at least 15 days trying to resolve it, but to no success.At that moment I decided to switch back to the same ISP that I had just a few days before and that used to work without problems.
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Sep 10, 2010
My wife asked me for a Blackberry to access her work email. She works for the local school system and drives between different schools several times a day to treat disabled children. Parents sometimes email her to tell her that their kid is not going to be at a specific school at a a certain time and she ends up driving to a specific place for nothing because she couldn't access her messages. So I bought her a Bold last week tro help her with this problem.At a regular computer, she first has to log to the school's system website, then click on their link to gmail, enter an user name and finally a password. The website appear tiny on the screen and it's really slow to load. And there are some obscure security warnings in there IT people on the school system are clueless to help her.
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May 24, 2010
I have a BB Bold 9000. ATT is my service provide.I successfully set up my gmail account as a separate email account on my BB. I had two email icons on my home page - one for corporate and the other for gmail. The emails were kept separate. After I installed the Gmail Enhanced App, my gmail started to sync into my corporate acct. I uninstalled botgh the enhanced app and the gmail account. When I went to reinstall gmail from the BB device, it resumed syncing into the corporate account.How can I keep these two accts separate?
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Oct 23, 2014
When I add my corporate account to the email app, it accepts my login information as well as the domain and server information. It takes me to the screen with the email options about push notifications and what not. I finish those settings and it takes me to my inbox. But nothing happens. Occasionally if I add it, it will say loading... with the spinning circle, but never loads. I have let it sit for hours, and it never syncs.
Now let me tell you what I have tried:
I have tried on 4G and on wireless
Adding from Accounts in Settings
Adding from the email app
Auto Sync data is on
Restrict Background Data is off
Once or twice it came up with the certificate issue and I noticed that the certificate was connected to a different website.
I have a gmail account, and msn account and a Verizon account. they are all connected and work fine all the time.
If I use an app called Cloud Magic it works, but that doesn't sync my calendar and contacts.
I think that is it. The phone is a Galaxy S5, 16GB / Verizon / Andriod 4.4.4 / Factory, not hacked or changed in anyway.
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May 23, 2012
On my company email, I cannot send emails to others in the company. This is new..it worked before. I get a message that says the server does not allow relaying. What does this mean?
Info:
iPhone 4S
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Dec 29, 2011
I just got my blackberry and when I go to add an email account it only has the corporate option.
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Feb 10, 2012
when I got update I had to do hard reset due to phone acting up. Now I can't set up my corporate email. Advises it failed to load. So you have to set it up before update and hope you never have to do a hard reset. Also noticed I have more data drop outs and data is very slow.
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Jul 8, 2010
When I am on vacation I do not want to think about work, so I don't want to receive corporate email. I've Googled this topic a bit, and everyone keeps saying you can turn the data connection off, but I still want internet access for Facebook, Google Maps, etc. Turning the data connection off would basically be like shutting off my internet at home, when all I have to do is close Outlook on my company laptop and not open it again until I want to receive email. Is there a way to temporarily prevent email from being downloaded to the Blackberry, while still being able to use data for other services?
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Dec 23, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR
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Jul 30, 2011
My corporate email that I had on my Atrix is no longer working now that I have upgraded to Gingerbread.
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Aug 9, 2011
I added MSN (microsoft hotmail) as a Exchange account but can't find the icon. I'm getting notifications but I can't get to the account to send a message. No problem with my pop or gmail accounts.
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Apr 5, 2012
I have 2 corporate sync accounts setup on my defy+ - but cannot work out how to view them both
Currently I have to go into settings and set one or the other as default to see the emails Or Wait for an email to come in, and go into it from the notifications. I used to have a Samsung Galaxy (Android 2.2), as that had an option for 'combined inbox'
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Jun 23, 2011
Trying to set up corporate email sync. It sets up fine and pulls down my calendar, but won't get the email. When I try to view the email, I get a "connection error" message. It says it can't sync with the exchange server.
Tech support on the phone was useless - told me to go t the store and try it on another phone. really? The automated voice repsonse system said to download the instructions for getting the right exchange server settings to give to IT. I went tot he website and when I clicked on the link tot he file, it said - "sorry - that answer is not available"
I've been dealing with this fall morning, and am really frustrated - just needed to vent. If I can't get this worked out in short order I'm going to return the phone, and go back to the old "dumb phone"
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Mar 6, 2012
I have discovered that the list of email messages in the corporate email widget stops updating shortly after a reboot. It continues to display a static list of messages. If I tap the widget to open email, I find many new, more recent, messages in my inbox.
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Feb 12, 2012
Since upgrading to ICS, my phone will not sync with the Exchange Server.I've reformated the SD card & done the SW repair proceedure on the phone.I've deleted the phone profile on the Exchange server - so Exchange can detect and reload the profile anew The mail client doesn't show any email, but rather endlessly reports that it is syncing.The phone contacts do not sync with the server.
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Apr 3, 2015
I set up the corporate email app when I first got my droid turbo 4 weeks ago. I used the same settings that I did with my RAZR MAXX HD. initially replies were sent correctly but after about a week they became jammed up in the Outbox. I had to delete the account and started again but this time it only worked for 2 days.
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Dec 14, 2014
I have a Motorola Turbo running android 4.4.4.. I can receive Corporate emails but when I reply to emails they stay in the Outbox and shows a "Internal Error" message. Also, there is a report button that doesn't seem to do anything. I am going out of town for work and desperately need to send or reply to corporate emails.
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Oct 17, 2011
I am unable to send an email with a new attachment via my corporate email. It does not matter if the attachment is 50kb or 1mb. I tried to do the same via GMail and had no issues. If I receive a corporate email with an attachment, I can forward that without any issues. The problem is when I add an attachment to an email. I also tried using Touchdown which had the same issue.
I have tried the following:
checked exchange / activesync settings to verify no restrictions reformatted the sd card, even though attachments were not on there. couple of reboots removing and re-adding the corporate account
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Aug 5, 2011
I received my device yesterday (August 04, 2011), and so far so good. I still need to figure out how to add my yahoo account and get my corporate email setup. If you would like to exchange information about the Photon
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Dec 24, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR. I am still having the same problem. The coporate email is one of the main functions that I use my phone for, so its very important that it works correctly. I have tried it off WIFI and on WIFI with the same issues. It just periodically loses connection with the server and gives error message that says "Couldn't find connection to server". Like I said, this may last for only couple of hours or most of the day and then it just starts working again.
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Nov 6, 2011
I am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
3> I have also tried unchecking "verify certificate"
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Jul 9, 2015
I have set up my corporate account correctly, but no emails are coming through to my phone.
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Dec 29, 2014
I am trying to set up my corporate exchange email in my Z3, but i get a message of "you do not have permission to sync with this server....". I have no problems setting up exchange email in my Samsung or Ipad using the same credentials.
My Z3 has android version is 4.4.4.
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Aug 1, 2011
After upgrading to 2.3.4 my battery is drained from 100% to about 5% in about 3 hours. I noticed that data is constantly being sent and received. It seems if I change my emaill devlivery option on corporate sync email accounts from push to a periodic time, things gets much better. If I delete all but 1 coorporate sync email account battery life also returns to something tolerable. I am not receiving a lot of emails (less than 20 emails messages during the time). It seems as though multiple corporate sync emails accounts was broken in Gingerbread in a way that push email is not practical as battery is consumed and data is rate is too high. Without receiving any email had exchanged a few MB of data in less than an hour. Having single corporate sync account alleviate the data load and extended the battery life back to normal.
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Feb 17, 2012
I have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
[Code]....
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Aug 9, 2010
This is my first post so be gentle.I have connected my 9700 to my corporate network via the wireless network we have. When I browse the Internet how do I know if I am using my corporate network connection or my 3G?The reason I ask is that our company Internet connection is locked down and access to specific sites are either blocked or only accessible at specific times. As an example Facebook can only be accessed between 12:00-14:00. However when I use my BB I can access that site outside of that time - which makes me think that though I am connected to the network I am not using it to access the Internet - albeit it does seem alot faster.
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Aug 7, 2012
I bought a BB Bold 9900, supposedly unlocked, yet when I put in different SIM it connects to the network for a second and then it disconnects, yet it works fine on Rogers. Took it to the mall and was told it's corporate phone, it is unlocked but still works only on rogers.What can I do to unlock it now? I unlocked a few 9900 and I just buy code online, put in different SIM and it asks me for unlock code.
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Jan 28, 2012
My Employer allowed me to keep my corporate BB9700 after we switched to Iphones with another carrier. This corporate BB9700 was connected to the BES and had a Data Plan.
After the conversion to the new carrier I did a Secruity Wipe on the device as per the Instructions given however now my Browser Icon has disappeared from my Home Screen however I am able to click on the Browser Icon when I press down on the Menu Button. However when I click on the Browser Icon I receive the following message "Your device does not currently have any Browser Configuration Service Book Entries.Please contact your service provider to enable the Browser on your device." I called Rogers Technical Support however was not even able to get an explanation of what this message means?
My current wireless plan with Rogers does not include a data plan. Is that the reason why I see this message or do I need to reinstall the software? My BB9700 currently has OS5.
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May 28, 2012
I'm not able to connect the E7 to the Wi-Fi networks available in my company. iPhones and Androids are able to connect to the same Wi-Fi.
The Wi-Fi has a username and password and even if they are entered correctly, the Wi-Fi doesnt connect through. Is there some restriction for NOkias to connect to such Wi-Fi's ?
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Aug 1, 2010
I got an interesting topic in my school to write about. I have to compare and use either an iPad or iPhone 4 in management and/or corporation. So this is what I learned (the question I'm asking is in the bottom of the post ).
http://www.uxmag.com/technology/ipad...perience-study you can use the iPad as a better cashier than iPhone
http://appadvice.com/applists/show/i...he-businessman - there are some great apps for using on an iPad (iPhone has them too I think)
http://thecomputerboss.com/2010/05/5...-for-business/ - also some ways that you can use the iPad for business...
Now the question I'm asking is do you know of any article, personal experience and/or forum talk that would give me information which one to choose if I was a business-man from a small Telecommunication, Dance or performance company? Or even better for a bigger corporation?
The things I would need have both (the calendar, email browser and internet browser, music player, movie player, connectivity (both can use wlan and 3G) - but I think here iPhone 4 wins).
I would use it in meetings (http://appadvice.com/app/354098826 -great app beside iCal), reading some books (getting information from literature), showing some videos that were made by myself, it would be nice to take videos, connect to email and internet, have as much an all in one device as possible, have personal information written in it, complete connectivity with windows, linux and mac systems (such as working on different floors in a company without any problems), price is bellow 650 EUR (or around it) - live in Europe, and a strong battery (at least for a few days of moderate work).
So any help would be much appreciated. Oh and one last question.when does the iPhone fewer stop in Europe so I a person could normaly buy one?
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Mar 11, 2010
When my wife recently left her job, her company allowed her to keep her 8830 (sprint). How do I "reconfigure" the device for personal use. It won't allow me to update any of the software or override any of the administrator settings. I have backed-up the device to my home PC, and have sync'd her contacts and calendar items to her home Outlook. Ultimately, I'll want to configure for our Google Apps email, contacts and calendar.
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