Motorola Droid Razr HD :: Maxx HD Corporate Email Not Syncing?
Dec 24, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR. I am still having the same problem. The coporate email is one of the main functions that I use my phone for, so its very important that it works correctly. I have tried it off WIFI and on WIFI with the same issues. It just periodically loses connection with the server and gives error message that says "Couldn't find connection to server". Like I said, this may last for only couple of hours or most of the day and then it just starts working again.
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Dec 23, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR
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Mar 13, 2012
how to sync excel documents using Motocast USB?
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Aug 5, 2012
My corporate account (Exchange/Activesync server) hasn't synced since the update was installed Saturday, June 30th. It was syncing fine pre-ICS, however, post-ICS nothing. The screenshot reflects the message I receive when attempting to set up the account on the phone.
In troubleshooting, I have tried removing the account (only initially following the upgrade, account will not complete set up since) and adding it again.
Also, all other email accounts (gmail, earthlink, hotmail, yahoo) are connecting fine, only having problems with the Corporate account. Additionally, I need this to work more for the calendar sync than the email, especially since I separate my work/personal calendars via this account, Google, and personal version of Outlook.
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Feb 10, 2012
when I got update I had to do hard reset due to phone acting up. Now I can't set up my corporate email. Advises it failed to load. So you have to set it up before update and hope you never have to do a hard reset. Also noticed I have more data drop outs and data is very slow.
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Jun 17, 2012
On my unrooted Droid Razr Maxx my email (Gmail works properly) doesn't sync all the time. Sometimes, it syncs as they are received and sometimes I have to refresh. If I don't refresh every hour I can an entire day without receiving an email.
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Jul 22, 2012
Neither the email icon or the email widget show the number of unread emails. My previous phone (Droid Inc 2) did show how many unread emails were in the account. Does anyone know how to get the icon or the widget to show this? I have an exchange and a mac email set up.
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Apr 21, 2012
I have a Droid razr maxx and an exchange server with it configured on.my phone However now Im having trouble sending any email with my razr maxx on the exchange account if I try and add any sort of attachment to the email it refuses to send just sits in my outbox?
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Feb 15, 2012
I just received my new Razr Maxx today and when I try to setup my Gmail and Yahoo email accounts I keep getting the message "Invalid Credentials" My passwords have not changed so not sure whats going on.
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Feb 17, 2012
I have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
[Code]....
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Jul 2, 2012
I thought ICS was suppose to extend battery life? My MAXX wont last very long lately since the ICS, And its suppose to have a very long battery life, what happened?
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Nov 24, 2012
Well the last week or so I have noticed that my email account is not syncing with my Razr Maxx HD - It is an outlook account - it also does the same thing with my Yahoo account as well I tried looking in settings for sync frequency but there is not option to set - I know on previouse phones there has been option for it but not this one.. Other than deleting the account and re-doing it or restoring the phone, because those two dont work.
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Sep 14, 2011
I placed a new event on my phone this afternoon and when I got back to my office I noticed it wasn't on my desktop calendar. I couldn't understand why it didn't sync. I went the phone and saw that the calendar was "phone" calendar not the corporate calendar. There was no way to edit the phone calendar on the page to choose which calendar to place the new event, like I could on my OG Droid.
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Nov 20, 2012
My phone doesn't consistently sync, even though I have push email enabled. Happens when I'm both connected to wifi and on 4G/3G. When it's not syncing, mail doesn't even sync when I open the app; I have to manually do it. Completely unacceptable, never had this problem on any other smartphone I've owned (which have all been HTCs). Maybe this is helpful, but the gmail widget and the email widget also do not consistently sync on my device. Maybe there's a trend here that points to a larger problem or solution. But I' m not worried about the widgets; I just want to be able to get my email onto my device, which should be happening with no issues.
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Apr 24, 2012
Me and my wife both have the MAXX. My wife has recently experienced a bug with the stock Keyboard where it will phase in on top of her screen with out the keys (No letters) for no reason. She noticed it a few weeks ago and because it only happened once or twice thought nothing of it. Recently it has gotten progressively worse and seems to act up the most when her phone is in the Dock(Desk Top). She has not DL any Keyboard APs or any none market APs.
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Jul 21, 2012
I received my Razr Maxx just days after release and after my poor experience with the X2 I was ready for a change. Everything was fantastic until I updated my phone two days ago. As far as I can tell the update was designed to: Decrease battery life Change many of my settings (without warning) Slow down every action on the phone (I have had to give up on so many simple tasks) Make my picture gallery impossible to access (it takes approximately five years to load the thumbnails) Make things like applications and widgets more difficult to access ( really? No more long press on a home screen for access to widgets and apps?) Where the heck did my camera quick launch go on my home screen (I lock my phone with a PIN; and by the way what the heck is up with the giant '0' button on my PIN pad?) Did I mention slow down everything?? If I am listening to music I can't turn my phone to vibrate or even adjust the ringer volume without going into my settings, plus the music widget covers the entire top of the lock screen where the volume controls live.
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Oct 25, 2012
Does Maxx HD support OTG USB
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Jul 21, 2011
I am using Corporate Sync to sync Droid 3 to Outlook through Microsoft Exchange for contacts & calendar. When I enter a new appointment in Outlook it syncs to the phone immediately, but when I enter a new appointment on the phone, it is not syncing back to Outlook. Why? When I go into Calendar Settings -> Merge Calendars, it says both my gmail calendar and Outlook calendar are "synced and visible". Under phone calendar it says "not synced, visible", and I cannot change it to "synced". Why? How to change it?
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Apr 23, 2012
Last night my droid razr maxx turned off without me powering it down. I tried to turn it back on, but nothing happened. I plugged it in a still nothing happened, the light didn't even flash. I know the battery did not die because I still had abour 70% left and leaving it plugged in all night did not help. My best guess is that it crashed, If anyone has had this problem and knows how to fix it or knows what may have caused it I would like to know so it will not happen with my replacement phone. I've only had my phone for exactly two months. Update: Version informed me that an app actually caused this to happen and got it to reset. Apparently i was pushing the up volume button instead of down.
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Aug 29, 2012
When ever I try to play a video on a site called worlstarhiphop my RAZR maxx does not play the video. A friend of mine owns a tablet and his tablet plays the videos on that site his tablet opens the video player to play the video but my DROID RAZR maxx doesnt do anything do I need flash player to play the videos or my phone just can't play the videos on that site.
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Dec 6, 2012
I am having trouble trying to send a group text.
Text icon not available when looking at groups under people. Groups are not available in text messaging when searching contacts.
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Dec 13, 2012
I went to a seminar yesterday and turned the sound off on the phone using the volume keys. The icon showed the speaker with the slash over it. But then I accidentally hit the voice commands button and the phone started talking. Is there any way to make the phone be totally silent-so that if I went to a web page or hit the voice commands or anything else that makes noise it would still not make any sound?
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May 2, 2012
How can i uninstall adobe flash from my razr maxx? I don't want it be because it eats up memory, increases data usage, slows down web pages, has security holes. Many web sites work better without flash.
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Sep 11, 2012
Okay, let me start by saying that I truely love this phone, except for one thing. My phone will consistently overheat to 100+ degrees. Also, along with this, about every 24 hours or so I will have to turn my phone off and on again because it becomes extremely laggy. I have never had to do this with any other smartphone that I have had.
Also, I did do the "cache clearing" that wasn't incorporated into the ICS update. Also, I have my phone limited to 4 background processes and I have the "don't keep activites" box checked under developer options.
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Jul 14, 2012
I have the razr maxx and when I have my phone on speaker phone and it go to sleep there is no way to wake it up except pushing the power button. But if I have push the power button to end call turned on it hang up on my call. i think it a bug with ics.
I called my bother and see if his does it to and it does.
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Jan 7, 2013
I hooked up my razr maxx to my tv via HDMI (which worked) but my screen size was a little off. Well, instead of adjusting the overlay slider, i changed the resolution of the HDMI going out of my phone to 1920 x 1080.... Well my TV does not support that resolution. Now when I connect it to the television via HDMI cable, TV says no input, droid switches to a mode that turns the screen black and creates an image on screen that looks like the mouse and two buttons on a laptop. The phone assumes that the image is being displayed via HDMI so it does not show it on the screen. The problem is i changed my outgoing video resolution to some wrong setting. The option to change this is only available when your phone is connected to another vidoe source and you can see it on the display of that other device. how i can adjust it?
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Mar 28, 2012
I did the system update on my Razr Maxx today & when it restarted, it said that my SIM card was recently removed & that I needed to verify my Motoblur password. Well, I didn't know what that was so my phone was totally locked. I got home & looked it up & it wanted me to put in my Motocast password. I did that & then it told me that it looked like my carrier was Verizon & that it did not support Motoblur. What the heck. So I had to do a full system reset.
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May 23, 2012
Got a Razr Maxx a few months ago and had issues getting any data services when connected to "some" wifi networks. With my previous phone, the HTC Incredible, I connected flawlessly to all of them. Verizon support thought it was hardware related with wifi receiver so exchanged phone... Been doing some digging and searching and also several hours on phone with Verizon and Motorola Support. What it appears to be is that something in the phone is assigned a static IP address of 192.168.20.1, unfortunately this is the default factory set wifi router gateway address on many wifi routers so it connects to the wifi network BUT cannot receive any data because of the IP conflict. I ran the app PING & DNS and tested this with 4G and with the two wifi networks at my work which showed what I was seeing, connection but no data service. When connected to 4G this is what I saw :
--- Apr 23, 2012 2:08:17 PM
--- IP (rmnet1) 10.191.226.53
--- IP (usb1) 192.168.20.1
[code]....
You can see that the IP address 192.168.20.1 is static in all tests. Read on the web many other people having this issue and how they fixed it was to change the default gateway IP address in their wifi router. Can't exactly walk into McDonalds, or Starbucks, or my work for that matter and ask them to change the default gateway on their wifi router because my Motorola phone has an IP conflict and can't be changed.The last Motorola support tech I spoke with was escalating the case but I haven't heard back yet. One thing he suggested it might be is that the Razr Maxx can be a mobile hotspot so it acts like a wifi router. And this may be the default wifi gateway for the phone when IT is a wifi router. But can't seem to find a way to change this and not subscribed to Mobile Hotspot so can't get in there to see what settings there are.I have two other coworkers who have the Razr Maxx and have the exact same issues. And with our older phones we connected and worked wifi here flawlessly. Being in a big steel building we have a hard time getting 4G service and even when we do, we're now tapping into our data subscription rather than free wifi.
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Jan 12, 2013
So sitting in my house I have to do the "Stand on one foot with a finger on my nose" routine to get any sort of data signal. Just trying to find a way to send/receive pictures over my WiFi if at all possible.
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Apr 25, 2012
A software update for the Droid RAZR and Droid RAZR Maxx on Verizon is now rolling out in phases to all owners. You can also pull the update by going to Menu > Settings > About phone > System updates.
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