when I got update I had to do hard reset due to phone acting up. Now I can't set up my corporate email. Advises it failed to load. So you have to set it up before update and hope you never have to do a hard reset. Also noticed I have more data drop outs and data is very slow.
View 1 RepliesI have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR
View 5 Replies View RelatedI have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR. I am still having the same problem. The coporate email is one of the main functions that I use my phone for, so its very important that it works correctly. I have tried it off WIFI and on WIFI with the same issues. It just periodically loses connection with the server and gives error message that says "Couldn't find connection to server". Like I said, this may last for only couple of hours or most of the day and then it just starts working again.
View 1 Replies View RelatedI have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
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I set up my company's exchange email on my phone today, all the calender events, and Contacts sync, I can send email, but my inbox is always empty. I know I'm getting emails,I've sent myself things, it shows up on my laptop and my phone never receives anything. Has anyone else had this problem
View 4 Replies View RelatedMy corporate account (Exchange/Activesync server) hasn't synced since the update was installed Saturday, June 30th. It was syncing fine pre-ICS, however, post-ICS nothing. The screenshot reflects the message I receive when attempting to set up the account on the phone.
In troubleshooting, I have tried removing the account (only initially following the upgrade, account will not complete set up since) and adding it again.
Also, all other email accounts (gmail, earthlink, hotmail, yahoo) are connecting fine, only having problems with the Corporate account. Additionally, I need this to work more for the calendar sync than the email, especially since I separate my work/personal calendars via this account, Google, and personal version of Outlook.
Is there a way to force manual corporate sync setup?Our corporate email settings (for phones) have just changed and they recommended (requested) I delete the prior corporate sync and re-input all settings.Foolishly, I followed this advice...Now, repeated (dozens!) auto-discover attempts have failed and no manual input option is being offered.
View 6 Replies View RelatedWhen I got my phone, the Verizon rep helped move my 3000 contacts from my old phone to the new one.They are all there in the phone.But, they will not sync up into Outlook via MS Exchange.It WILL sync a newly added Contact, so sync is working between my phone and Outook.This works both directions, whether I create a new record on my phone or create the new record in Outlook.It just won't work with the ones loaded on the phone at the time of purchase.How tag all my original Contacts on my phone so they will flow up into Exchange/Outlook?
View 1 Replies View RelatedJust activated a RAZR for a user and need to get Corporate Sync working on the phone. We use BPOS, hosted Exchange from Microsoft. For the life of me I can't get it work no matter what I do. I keep getting unable to connect to server. can get the same account to connect on my XOOM and non Motorola phones
View 2 Replies View RelatedSo I am on my 4th RAZR and this one seems to have an issue Corporate Calendar sync. Well actually it doesn't even show a calendar for my work in the list, even though I have uncheck and check the Calendar in the settings.Forward facing camera is not working either, not sure what going on I saw an error message but haven't been able to reproduce it to get the error message but it does do "Sorry! The application Camera (process com.motorola.Camera) has stopped unexpectedly
View 5 Replies View RelatedI just recieved this phone from my wife today as an early Christmas Present. In setting it up I realized that as soon as my corporate email syncs with the device the SD card and the WiFi settings are disabled permenantly. Is there anyway I can get around this? Or is there something our IT department has to do differently to support this phone? I did not have this problem with my origninal droid.
View 1 Replies View Relatedmy email and calendar are working fine. My contacts, however, are not sync'ing. I've tried unchecking/rechecking the sync contacts option under accounts and get the same results.
We are using exchange online. I do have over 1000 contacts, could the number of contacts I have be the issue?
Corporate sync (encryption) disables 1080p video recording. ALL HD video. I started to setup my Zimbra activesync connection using the Moto Corporate Sync and get an informational message. The choice is OK only, and the only way to get 1080p video recording is to Factory Reset.
View 4 Replies View RelatedI added MSN (microsoft hotmail) as a Exchange account but can't find the icon. I'm getting notifications but I can't get to the account to send a message. No problem with my pop or gmail accounts.
View 8 Replies View RelatedTrying to set up corporate email sync. It sets up fine and pulls down my calendar, but won't get the email. When I try to view the email, I get a "connection error" message. It says it can't sync with the exchange server.
Tech support on the phone was useless - told me to go t the store and try it on another phone. really? The automated voice repsonse system said to download the instructions for getting the right exchange server settings to give to IT. I went tot he website and when I clicked on the link tot he file, it said - "sorry - that answer is not available"
I've been dealing with this fall morning, and am really frustrated - just needed to vent. If I can't get this worked out in short order I'm going to return the phone, and go back to the old "dumb phone"
I set up the corporate email app when I first got my droid turbo 4 weeks ago. I used the same settings that I did with my RAZR MAXX HD. initially replies were sent correctly but after about a week they became jammed up in the Outbox. I had to delete the account and started again but this time it only worked for 2 days.
View 2 Replies View RelatedI have a Motorola Turbo running android 4.4.4.. I can receive Corporate emails but when I reply to emails they stay in the Outbox and shows a "Internal Error" message. Also, there is a report button that doesn't seem to do anything. I am going out of town for work and desperately need to send or reply to corporate emails.
View 5 Replies View RelatedI am unable to send an email with a new attachment via my corporate email. It does not matter if the attachment is 50kb or 1mb. I tried to do the same via GMail and had no issues. If I receive a corporate email with an attachment, I can forward that without any issues. The problem is when I add an attachment to an email. I also tried using Touchdown which had the same issue.
I have tried the following:
checked exchange / activesync settings to verify no restrictions reformatted the sd card, even though attachments were not on there. couple of reboots removing and re-adding the corporate account
I have set up my corporate account correctly, but no emails are coming through to my phone.
View 2 Replies View RelatedOn my Droid Razr Maxx using Corporate Sync with the built-in email client attached to an Exchange 2010 server, when i receive an email that is digitally signed (but not encrypted) any and all attachments do not come with the email. (no paperclip symbol). I receive all other attachments fine when the email is not digitally signed.Using Verizon Wireless as carrier.if the signed email was sent to my Gmail account all attachments appear as normal.
View 3 Replies View RelatedDoes any one know how to configure Corporate Sync Notification for Inbox Sub-folders?
I have an exchange server where the mails are downloaded to outlook mail client, and i have created Rules and Alerts for my folders. I am able to Sync the folders in my phone but i dont notification for it.
That way I can have all sent emails on my PC too.
View 8 Replies View RelatedICS downloaded yesterday, since then old deleted email keeps downloading to my phone. I have the email set to save a copy of the email on the server. some reason the phone keeps going back and grabbing email that I've all ready viewed several days ago. I delet it, and next cycle it goes back and pickes up email from an even later date.Never happened until the ice cream update yesterday. how to stop it?
View 6 Replies View RelatedSince ICS, which i just noticed recently, my razr won't let me attach a video file to an email. I realize the file has to be less than 25mb which they have been. The phone keeps saying "file size exceeded" Can someone out there tell me how to get videos attached to an email?
View 4 Replies View RelatedWell the last week or so I have noticed that my email account is not syncing with my Razr Maxx HD - It is an outlook account - it also does the same thing with my Yahoo account as well I tried looking in settings for sync frequency but there is not option to set - I know on previouse phones there has been option for it but not this one.. Other than deleting the account and re-doing it or restoring the phone, because those two dont work.
View 4 Replies View RelatedGot the ICS update the other day, now I cannot receive email attachments.[URL]
View 10 Replies View RelatedI got a RAZR a couple of weeks ago for my wife, and I made a mistake setting it up. I setup the email app instead of the gmail app. Now all the emails are going only to the phone, so unless the laptop is left on all the time (we use google apps sync to outlook), it never gets any emails.
How do I get these emails back to gmail? Can I mass forward these emails back out somehow? I can forward one at a time, and I can save to the sd messaging folder one at a time.
I have 2 Yahoo and 1 Gmail account and I am getting certification errors.I try to re-input my password but get "Invalid Credentials".I try to remove the accounts, but I get "Invalid Credentials" and can't delete the accounts.
View 4 Replies View RelatedUnfortunately I got the ICS update a couple of weeks ago. I use my Razr Maxx as a business phone and since the update I can no longer email 'groups'. I have deleted the groups and entered them again....I have spent HOURS on the phone with Motorola and Verizon and all they keep doing is guessing at the cause. Motorola actually remotely accessed my phone and tried to figure out why this isn't working now with NO LUCK! I should be able to enter the group name in the To: and the group pull up. But it appears as though someone has FAILED to enable this simple function. Why in GOD's name even have 'groups'. I could do this on my blackberry in 2002. What a failure.
To be clear.This was no issue until the ICS update.it doesn't work on either Gmail or the Corp Exchange acct.This is clearly a failure and will take some type of update to fix.
Tech at Verizon did not know how to turn off email notification. Would like to do so.
View 14 Replies View RelatedThere must be a way to do this.For example, everytime my bluetooth connects, I get a notifications sound, which I don't really need. Plus, it's the same sound for email and text.
View 5 Replies View Related