Motorola Droid Turbo :: Corporate Email App Not Sending On Replies
Apr 3, 2015
I set up the corporate email app when I first got my droid turbo 4 weeks ago. I used the same settings that I did with my RAZR MAXX HD. initially replies were sent correctly but after about a week they became jammed up in the Outbox. I had to delete the account and started again but this time it only worked for 2 days.
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Dec 14, 2014
I have a Motorola Turbo running android 4.4.4.. I can receive Corporate emails but when I reply to emails they stay in the Outbox and shows a "Internal Error" message. Also, there is a report button that doesn't seem to do anything. I am going out of town for work and desperately need to send or reply to corporate emails.
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Jul 9, 2015
I have set up my corporate account correctly, but no emails are coming through to my phone.
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Oct 29, 2015
The email on my Droid Turbo quit sending and receiving email about two weeks ago. The Gmail works but my other email doesn't. Email works fine on my computer but not my phone.
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Jan 25, 2015
Am having trouble trying to sync all the previous calendar events from my corporate account to my phone. I am only able to see past 2 weeks events.
On my google calendar i can see events that were from few months back
Am I missing out any option to sync all events from the exchange calendar? I don't see any though..
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May 30, 2015
I use the default email app for my corporate Exchange account. It works great. I also have a Google Apps account for which I only sync Google Drive, so that I have access to my Google Drive at work. However, everyone in my exchange Active Directory has a duplicate account in Google Apps.
In my google apps account settings, I have contacts and Gmail set to never sync. Sync is off. However, whenever I am typing an address in my email app for exchange, all of me Google Apps Active Directory email addresses also come up, which is problematic because they are all duplicates of the exchange email addresses, since the directories are linked.
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Jun 9, 2015
On two occasions now, I've sent a text message to a group using the Verizon message app. The first time, some contacts were in my contact list and others weren't. I entered their numbers putting a space after them. I send the message, and see the following: sent to some.
I then added all numbers to my contact list. The second time I sent a text, I just kept going back to the contact list and adding each person to the text. I sent it out, and again it says: sent to some.Why can I not send a group text?
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Apr 27, 2015
With previous Android Motorola phones, there weren't issues with sending emails and showing in the Sent folder. But the Turbo doesn't have a 'native' email app so I downloaded the Outlook app. Many emails that I 'send' don't show in 'Sent' folder (or received by recipient). Tech support says they're aware of the problem and are working on it. But for now I'm stuck without a trustworthy email app.
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Jul 6, 2015
I just upgraded to lollipop on my turbo. Overall, I like it quite a bit. However, I noticed this morning that when my phone connects via Bluetooth to my car, it no longer displaying the contact photos on the car display. It was working fine immediately before the installation.
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Feb 10, 2012
when I got update I had to do hard reset due to phone acting up. Now I can't set up my corporate email. Advises it failed to load. So you have to set it up before update and hope you never have to do a hard reset. Also noticed I have more data drop outs and data is very slow.
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Feb 8, 2015
I just started sending some text msg and now next to each msg sent is a blue box with Send G in it. What is this?
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Dec 23, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR
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Aug 9, 2011
I added MSN (microsoft hotmail) as a Exchange account but can't find the icon. I'm getting notifications but I can't get to the account to send a message. No problem with my pop or gmail accounts.
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Jun 23, 2011
Trying to set up corporate email sync. It sets up fine and pulls down my calendar, but won't get the email. When I try to view the email, I get a "connection error" message. It says it can't sync with the exchange server.
Tech support on the phone was useless - told me to go t the store and try it on another phone. really? The automated voice repsonse system said to download the instructions for getting the right exchange server settings to give to IT. I went tot he website and when I clicked on the link tot he file, it said - "sorry - that answer is not available"
I've been dealing with this fall morning, and am really frustrated - just needed to vent. If I can't get this worked out in short order I'm going to return the phone, and go back to the old "dumb phone"
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Jun 9, 2015
As the title says, I have a Droid Turbo that will not send emails with a few photos coming to about 15 MB. Same thing happens with our Razr M and Droid Minis, but my iPhone 6 doesn't seem to have an issue. Thought I could do something similar as the iPhone and choose what size I want the photos to be when I send (to at least make the email smaller), but I can't seem to find anything like that either. We are running Exchange 2010 and do not have any email size requirements set for incoming/outgoing mail or for the ActiveSync policy. They just sit in the Outbox until I delete them.
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Sep 1, 2015
It just tells me message size limit has been reached no matter how short video is....
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Oct 17, 2011
I am unable to send an email with a new attachment via my corporate email. It does not matter if the attachment is 50kb or 1mb. I tried to do the same via GMail and had no issues. If I receive a corporate email with an attachment, I can forward that without any issues. The problem is when I add an attachment to an email. I also tried using Touchdown which had the same issue.
I have tried the following:
checked exchange / activesync settings to verify no restrictions reformatted the sd card, even though attachments were not on there. couple of reboots removing and re-adding the corporate account
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Dec 24, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR. I am still having the same problem. The coporate email is one of the main functions that I use my phone for, so its very important that it works correctly. I have tried it off WIFI and on WIFI with the same issues. It just periodically loses connection with the server and gives error message that says "Couldn't find connection to server". Like I said, this may last for only couple of hours or most of the day and then it just starts working again.
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Feb 17, 2012
I have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
[Code]....
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Mar 15, 2015
I've always used whatever email app was stock on my phones but I've recently been experimenting with other apps. My primary acct. is with Comcast and I have multiple folders set up for organization purposes; receipts, auto, ebay, etc. None of the email apps I've tried recognize any of the folders other than the inbox. Are there any apps out there that support this? Also, every app I've tried seem to only be able access the most recent 45 emails? Why don't they see everything in the inbox?
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Aug 5, 2015
I've added one account and it was seamless, but can't seem to find an option that will allow me to add my other personal accounts under the one icon....
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Jul 10, 2015
I can't seem to find the search bar on my roadrunner email after the update. It's on gmail, but not roadrunner. Am I missing something?
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May 17, 2015
I just bought the new Droid turbo. I have figured out how to get all of the apps I want to notify me when I have something new however I cannot get email (I'm using Gmail as my email) to notify me when I have a new email what am i doing wrong it's checked off i even checked it under moto it's one of the ones checked off as well what am I doing wrong???....
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Mar 16, 2015
I have a new droid turbo. I use mindspring for my email. It will not let me remove the email in my unread box. I go in and delete them and they come right back. There are over 800 on there right now.
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Jan 24, 2015
I love my Turbo but my email keeps re-downloading even after I've deleted. I just deleted 123 emails dating back to December. Then I heard email notification again and this time 149 emails were DL'ed again duplicating what I deleted plus some. With the Turbo you can't do a select all to delete so it's one at a time or check all and then hit delete. I can't keep doing this. I've checked email settings and I see nothing where I can get this to stop.
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Apr 18, 2015
My phone started having this pop up on the screen. I have to push "ok" to get it to close. It even pops up at night when my "night clock" is on - blocking out the time on the screen.
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Jul 8, 2015
I have rebooted, contacted Verizon numerous times, been routed to a Level II technician, but nothing seems to solve the only intermittent problem of getting no notification sound when I get an email. The problem started out getting no ringtone sound when I got a call. Verizon finally fixed that by enabling something on advanced calling in their network. That took numerous trips to the Verizon store. Then, two days ago, I went back to Verizon with my wife to look at the iphone6 for her. I casually mentioned the notification problem to the salesperson, who said the problem was probably due to my downloaded sounds, and that I should stick to the sounds on the phone. I promptly went home and removed the downloaded sounds, but the problem persists. Because the problem is intermittent, no one has been able to fix it.
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Aug 3, 2011
I can't get my Droid 3 to send a picture from the gallery (that was taken on the phone) via pop3 email.
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Mar 4, 2015
Having problem downloading attachments with default email app. When clicked on the app says it is 'fetching' the document but often never works. I can go to a browser based client for, say yahoo mail or comcast mail and the attachment is quickly downloaded. Why the default email app is having this problem?
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Apr 1, 2015
I'd like to create calendar events straight from my emails. Is there a way to do this? My old BlackBerry could create calendar tasks and events and even attach the email as reference. That's what I'd like this to do. Any apps will so this?
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Sep 22, 2015
My Droid Turbo has had great battery life all the time. All of a sudden my battery can barely make it a few hours without dying. It had become ridiculous. When I look at the battery in my settings, its saying that email is draining the majority of my battery.
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