Motorola Droid Razr :: Get 'Invalid Credentials' On Email
Jun 27, 2012
I have 2 Yahoo and 1 Gmail account and I am getting certification errors.I try to re-input my password but get "Invalid Credentials".I try to remove the accounts, but I get "Invalid Credentials" and can't delete the accounts.
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Feb 15, 2012
I just received my new Razr Maxx today and when I try to setup my Gmail and Yahoo email accounts I keep getting the message "Invalid Credentials" My passwords have not changed so not sure whats going on.
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Dec 2, 2011
I did a factory reset because my android system was using about 47% of my battery and now when I try to add my AOL account It tells me invalid credentials. Any ideas? I know the password is correct, and the name. I even changed my password and tried again.
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Jun 24, 2012
Yesterday I stopped receiving e-mail from my AOL account. Instead I received an "invalid credentials" message. I was sent to the email settings page and asked to enter my password. Did that...still get the same message. I found a thread in this forum (since have been unable to relocate it) where someone suggested disabling a need for two step authentication in google and another said to do a factory reset. how to do either of those two things.
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May 30, 2012
I just bought a motoactv and trying to register and get everything started has been very frustrating...right now I'm trying to access my portal but it tells me I have invalid credentials even though I've reset my password several times and registered my motoactv (I think...as I've had problem accessing the internet from the system as well it appears) I really want to like this product but if trying to acess all my data is this frustrating I'm not sure I will be able to keep it.
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Sep 19, 2012
Just purchased the phone and I am unable to install any apps from the Google Play Store. They all come back with the Error. Package file is invalid message. Not sure why since this is a brand new phone with nothing added.
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Jul 25, 2012
I am stuck in fastboot after the phone went dead. It says:
Invalid flash mode (s) (root failure)
0a.74
eMMC info:size 16g
To return to normal mode - first press power key to power down
Device is Locked. Status code: 0
Battery low
Cannot program
Transfer mode:
USB connected
invalid cc otv (cc system):invalid sp data
invalid cc hab(cc: system, status: 0x004e)
invalid cc otv (cc: system)
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Sep 8, 2010
I have configured my nokia E63 to sync mail with an gmail account. I have installed Mail for Exchange 3.0. I have configured mail for exchange to sync with my gmail account. I have two issues. When I configure mail for exchange, I can do an initial download of mail, calendar and contacts. However, after the initial sync when I try to do another sync a invalid credentials message appears. I don't change credentials after first sync, so credentials are correct. The second issue is that when I open a message I only see the header message, with the from address and subject but I can't see the body of the message.
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Mar 13, 2012
On my Droid Razr Maxx using Corporate Sync with the built-in email client attached to an Exchange 2010 server, when i receive an email that is digitally signed (but not encrypted) any and all attachments do not come with the email. (no paperclip symbol). I receive all other attachments fine when the email is not digitally signed.Using Verizon Wireless as carrier.if the signed email was sent to my Gmail account all attachments appear as normal.
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Dec 14, 2012
That way I can have all sent emails on my PC too.
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Dec 3, 2011
I bought my Motorola RAZR here in Dubai, Middle East, and it's working just fine except for one issue that occurs on a daily basis;The phone suddenly loses signal and shows "invalid SIM card"! It lasts for a maximum duration of ONE minute and then the signal is back and the phone behaves normally.I thought it only happens when I'm in low 3g coverage areas but it happened to me twice today!I had the same SIM card on my iPhone 4 and my Motorola ATRIX and never faced a similar issue...
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Feb 10, 2012
when I got update I had to do hard reset due to phone acting up. Now I can't set up my corporate email. Advises it failed to load. So you have to set it up before update and hope you never have to do a hard reset. Also noticed I have more data drop outs and data is very slow.
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Jul 22, 2012
ICS downloaded yesterday, since then old deleted email keeps downloading to my phone. I have the email set to save a copy of the email on the server. some reason the phone keeps going back and grabbing email that I've all ready viewed several days ago. I delet it, and next cycle it goes back and pickes up email from an even later date.Never happened until the ice cream update yesterday. how to stop it?
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Nov 29, 2011
I know this a kinda old phone, but I just had something pop up on the screen and have no clue what it is. It says "My network: invalid battery". I have 4 bars, the battery is fully charged and the phone seems to work fine.
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Jan 16, 2012
lately i've been getting INVALID SIM CARD where the operator name should be, it lasts for about 30seconds to a minute then reconnects to t-mobile.Has any had this porblem ? or know the resolution ?
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Oct 18, 2012
Since ICS, which i just noticed recently, my razr won't let me attach a video file to an email. I realize the file has to be less than 25mb which they have been. The phone keeps saying "file size exceeded" Can someone out there tell me how to get videos attached to an email?
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Nov 24, 2012
Well the last week or so I have noticed that my email account is not syncing with my Razr Maxx HD - It is an outlook account - it also does the same thing with my Yahoo account as well I tried looking in settings for sync frequency but there is not option to set - I know on previouse phones there has been option for it but not this one.. Other than deleting the account and re-doing it or restoring the phone, because those two dont work.
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Dec 23, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR
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Jul 10, 2012
Got the ICS update the other day, now I cannot receive email attachments.[URL]
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Dec 2, 2011
I got a RAZR a couple of weeks ago for my wife, and I made a mistake setting it up. I setup the email app instead of the gmail app. Now all the emails are going only to the phone, so unless the laptop is left on all the time (we use google apps sync to outlook), it never gets any emails.
How do I get these emails back to gmail? Can I mass forward these emails back out somehow? I can forward one at a time, and I can save to the sd messaging folder one at a time.
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Aug 4, 2012
Unfortunately I got the ICS update a couple of weeks ago. I use my Razr Maxx as a business phone and since the update I can no longer email 'groups'. I have deleted the groups and entered them again....I have spent HOURS on the phone with Motorola and Verizon and all they keep doing is guessing at the cause. Motorola actually remotely accessed my phone and tried to figure out why this isn't working now with NO LUCK! I should be able to enter the group name in the To: and the group pull up. But it appears as though someone has FAILED to enable this simple function. Why in GOD's name even have 'groups'. I could do this on my blackberry in 2002. What a failure.
To be clear.This was no issue until the ICS update.it doesn't work on either Gmail or the Corp Exchange acct.This is clearly a failure and will take some type of update to fix.
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Apr 29, 2012
Tech at Verizon did not know how to turn off email notification. Would like to do so.
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Feb 4, 2012
There must be a way to do this.For example, everytime my bluetooth connects, I get a notifications sound, which I don't really need. Plus, it's the same sound for email and text.
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Dec 18, 2012
I am a new owner of a Motorola Droid Maxx. I am wondering which service for email to use, POP or IMAP. It is set up now as an IMAP but I seem to get emails 30min or more after I receive them on my laptop wich has windows live on it set as POP3. My old droid incredible was set up as POP I also use charter email wich always seems to give people issues..I am wondering wich to use to get emails both on my phone and laptop the best. I also use Exchange sync for work and that works flawlessly. The rest of the phone is great.
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Mar 29, 2012
New to the Maxx and having a problem - I use the default Yahoo Email APP. When I click on FOLDERS, it doesn't show the few additonal Folders that exist in my YAHOO account online. The only ones displayable are: Inbox, Trash, Outbox, and Sent. These appear to be only Folders ON my phone -- not what exists in my online YAHOO account.. On my previous phone, there use to be a way to display those other folders ..
Maybe it's time to look at another email APP ..
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Nov 27, 2011
I am trying to sync my Razr to my AOL email account. Right now I can't get both to talk to each other and can't find any support in AOL settings or on my phone.
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Dec 1, 2011
I have all the requisite settings correct set to push, data push turned on for accounts xxxx and yyyy, data enabled, background data enabled, data saver disabled.
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Feb 3, 2012
I used the email app to setup my AOL email. I have noticed that when I delete email on my computer (AOL account) that those deletions are not appearing on my Razr. I used an OG Droid before the Razr and never had this issue- they are deleted on the Droid when the account syncs.
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Jul 24, 2012
My email suddenly has stopped being forwarded to my phone, a feature I think known as data push. In settings, I see that data push is not supported for my email account but I can't understand what happened because all my emails have been forwarding to my phone for a year and then suddenly stopped.
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Dec 24, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR. I am still having the same problem. The coporate email is one of the main functions that I use my phone for, so its very important that it works correctly. I have tried it off WIFI and on WIFI with the same issues. It just periodically loses connection with the server and gives error message that says "Couldn't find connection to server". Like I said, this may last for only couple of hours or most of the day and then it just starts working again.
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Jul 9, 2012
On ICS the integrated motoprint functions are great, making print to a remote printer work vwry smoothly.
However, I can not find a way to print the text of an email using gmail. I can't find any print option on the screen or menu functions. Attachments print OK.
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