Motorola Droid Razr :: AOL Invalid Credentials?
Dec 2, 2011
I did a factory reset because my android system was using about 47% of my battery and now when I try to add my AOL account It tells me invalid credentials. Any ideas? I know the password is correct, and the name. I even changed my password and tried again.
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Jun 27, 2012
I have 2 Yahoo and 1 Gmail account and I am getting certification errors.I try to re-input my password but get "Invalid Credentials".I try to remove the accounts, but I get "Invalid Credentials" and can't delete the accounts.
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Feb 15, 2012
I just received my new Razr Maxx today and when I try to setup my Gmail and Yahoo email accounts I keep getting the message "Invalid Credentials" My passwords have not changed so not sure whats going on.
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Jun 24, 2012
Yesterday I stopped receiving e-mail from my AOL account. Instead I received an "invalid credentials" message. I was sent to the email settings page and asked to enter my password. Did that...still get the same message. I found a thread in this forum (since have been unable to relocate it) where someone suggested disabling a need for two step authentication in google and another said to do a factory reset. how to do either of those two things.
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May 30, 2012
I just bought a motoactv and trying to register and get everything started has been very frustrating...right now I'm trying to access my portal but it tells me I have invalid credentials even though I've reset my password several times and registered my motoactv (I think...as I've had problem accessing the internet from the system as well it appears) I really want to like this product but if trying to acess all my data is this frustrating I'm not sure I will be able to keep it.
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Sep 19, 2012
Just purchased the phone and I am unable to install any apps from the Google Play Store. They all come back with the Error. Package file is invalid message. Not sure why since this is a brand new phone with nothing added.
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Jul 25, 2012
I am stuck in fastboot after the phone went dead. It says:
Invalid flash mode (s) (root failure)
0a.74
eMMC info:size 16g
To return to normal mode - first press power key to power down
Device is Locked. Status code: 0
Battery low
Cannot program
Transfer mode:
USB connected
invalid cc otv (cc system):invalid sp data
invalid cc hab(cc: system, status: 0x004e)
invalid cc otv (cc: system)
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Sep 8, 2010
I have configured my nokia E63 to sync mail with an gmail account. I have installed Mail for Exchange 3.0. I have configured mail for exchange to sync with my gmail account. I have two issues. When I configure mail for exchange, I can do an initial download of mail, calendar and contacts. However, after the initial sync when I try to do another sync a invalid credentials message appears. I don't change credentials after first sync, so credentials are correct. The second issue is that when I open a message I only see the header message, with the from address and subject but I can't see the body of the message.
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Dec 3, 2011
I bought my Motorola RAZR here in Dubai, Middle East, and it's working just fine except for one issue that occurs on a daily basis;The phone suddenly loses signal and shows "invalid SIM card"! It lasts for a maximum duration of ONE minute and then the signal is back and the phone behaves normally.I thought it only happens when I'm in low 3g coverage areas but it happened to me twice today!I had the same SIM card on my iPhone 4 and my Motorola ATRIX and never faced a similar issue...
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Nov 29, 2011
I know this a kinda old phone, but I just had something pop up on the screen and have no clue what it is. It says "My network: invalid battery". I have 4 bars, the battery is fully charged and the phone seems to work fine.
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Jan 16, 2012
lately i've been getting INVALID SIM CARD where the operator name should be, it lasts for about 30seconds to a minute then reconnects to t-mobile.Has any had this porblem ? or know the resolution ?
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Oct 5, 2011
E-mail mesages seem to be coming in fine BUT I often get the notice "Invalid Server Certificate". What does that indicate and how can I keep that from being the nuisance that it is?
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Aug 27, 2011
I have a new Droid X with a motorala battery but still get this error. The battery icon has a question mark and stopped charging at 70%. Why?
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Jun 2, 2011
I am wondering, as I am trying to transfer pictures, and I am using both Adobe Bridge, Photoshop CS5, Camera RAW, and the Verizon application. None of these are able to pull the pictures from the phone, and it is station that the jpeg format is invalid? I did use the 8MP settingas this phone actually takes decent pictures(at least from the look on the screen) and I would like to use them?
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Jul 20, 2012
I am a software developer. We develop mobile applications for iOS and Android devices. One device we use to develop and test is a Droid 4. Thus, we installed Motorola Device Manager (MDM).Recently, I tried to install an update to MDM.I got an error message:MDM Installer.pkg was signed with an invalid certificate. This package might not install what you expect. Do you want to continue with the installation anyway?The certificate expired on Wed July 3rd.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Dec 16, 2011
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Jul 2, 2012
I thought ICS was suppose to extend battery life? My MAXX wont last very long lately since the ICS, And its suppose to have a very long battery life, what happened?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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Jul 10, 2012
I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.
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Jul 6, 2011
When attempting to update the account credentials in vlingo for Facebook, I'm told the user information could not be fetched and to try again later. I've tried on many occasions and haven't been able to resolve the issue. Any suggestions on how to get vlingo to authenticate against Facebook?
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Jan 11, 2012
My Razr constantly detects a HDMI cable connection, even though there is no HDMI cable near it (not even a USB cable is connected). A popup keeps showing up asking me to "Select Dock Type". This has been really annoying, as I need to dismiss it every time it shows up. I can't find a way to disable the detection of the HDMI cable.
This problem started after 2 weeks into owning the phone, back in mid December. I called Verizon technical support. They thought it was a hardware defect, and sent me a replacement phone. However, when I received the phone, I found that it was a refurbished phone with a big scratch on the side. I returned it and kept my original one.
Other than this problem, everything runs great, and I love my Razr. My question is: has anyone seen this problem? I have learned to deal with it by dismissing the popup every time I unlock the screen. Can a future software update include a setting where I can disable the HDMI detection?
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Nov 12, 2011
My wife just got the Droid Razr after her X went bad. I was trying to set up her email accounts and the force close kept popping up. I tried a factory reset but that didn't help.
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Sep 21, 2012
What happened to 'Motorola Text' storage
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Jul 24, 2012
My droid razr keeps getting on 3G on both setting CDMA/LTE & GLOBAL... Let me clear, I am in the best 4G LTE area, since I was getting average 22MBPS speed. But suddenly my phone is not connecting to 4G LTE, just 3G
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Jul 3, 2012
I love my DROID RAZR MAXX and since having ICS on my XOOM, I have been patiently waiting for ICS on my DROID RAZR MAXX. So I am extremely excited to now have it on my DROID RAZR MAXX. I have noticed that the battery time is a little worse since ICS. I can still get through the day without any issues but, during work I prefer to just shut the 4G off. I am noticing that there is no longer an option. I originally had the 4G toggle downloaded from the market. Now when using the toggle it takes you to "Mobil Network Settings" where you can select "Network Mode". However, the only choices are now GLOBAL, LTE/CDMA or GSM/UMTS (not even sure what this last one is but when selected there is no service). I have read in a couple of places that it can be shut off by entering a certain combination of numbers and symbols into the dialer but that seems very cumbersome and not really worth the trouble. It's not a huge deal and I prefer having ICS over being able to shut off my 4G. Was just wondering if being able to select 3G is gone forever.
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Jul 28, 2012
Since installing ICS 4.0.4 I seem to no longer have the option to switch my data to CDMA only which is a problem because when I'm at work I get just enough of a 4G signal to keep my RAZR bouncing back and fourth between 3G and 4G and killing my battery in the process.
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