Galaxy S5 :: Corporate Email Account Not Syncing AT ALL
Oct 23, 2014
When I add my corporate account to the email app, it accepts my login information as well as the domain and server information. It takes me to the screen with the email options about push notifications and what not. I finish those settings and it takes me to my inbox. But nothing happens. Occasionally if I add it, it will say loading... with the spinning circle, but never loads. I have let it sit for hours, and it never syncs.
Now let me tell you what I have tried:
I have tried on 4G and on wireless
Adding from Accounts in Settings
Adding from the email app
Auto Sync data is on
Restrict Background Data is off
Once or twice it came up with the certificate issue and I noticed that the certificate was connected to a different website.
I have a gmail account, and msn account and a Verizon account. they are all connected and work fine all the time.
If I use an app called Cloud Magic it works, but that doesn't sync my calendar and contacts.
I think that is it. The phone is a Galaxy S5, 16GB / Verizon / Andriod 4.4.4 / Factory, not hacked or changed in anyway.
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Aug 5, 2012
My corporate account (Exchange/Activesync server) hasn't synced since the update was installed Saturday, June 30th. It was syncing fine pre-ICS, however, post-ICS nothing. The screenshot reflects the message I receive when attempting to set up the account on the phone.
In troubleshooting, I have tried removing the account (only initially following the upgrade, account will not complete set up since) and adding it again.
Also, all other email accounts (gmail, earthlink, hotmail, yahoo) are connecting fine, only having problems with the Corporate account. Additionally, I need this to work more for the calendar sync than the email, especially since I separate my work/personal calendars via this account, Google, and personal version of Outlook.
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May 24, 2010
I have a BB Bold 9000. ATT is my service provide.I successfully set up my gmail account as a separate email account on my BB. I had two email icons on my home page - one for corporate and the other for gmail. The emails were kept separate. After I installed the Gmail Enhanced App, my gmail started to sync into my corporate acct. I uninstalled botgh the enhanced app and the gmail account. When I went to reinstall gmail from the BB device, it resumed syncing into the corporate account.How can I keep these two accts separate?
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Dec 23, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR
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Dec 24, 2012
I have a razr maxx hd and ever since I did the jellybean update, my corporate email will synch correctly for a few hours and then stop synching. This may last for couple of hours or all day. I have deleted the account several times and also have done a FDR. I am still having the same problem. The coporate email is one of the main functions that I use my phone for, so its very important that it works correctly. I have tried it off WIFI and on WIFI with the same issues. It just periodically loses connection with the server and gives error message that says "Couldn't find connection to server". Like I said, this may last for only couple of hours or most of the day and then it just starts working again.
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Sep 10, 2010
My wife asked me for a Blackberry to access her work email. She works for the local school system and drives between different schools several times a day to treat disabled children. Parents sometimes email her to tell her that their kid is not going to be at a specific school at a a certain time and she ends up driving to a specific place for nothing because she couldn't access her messages. So I bought her a Bold last week tro help her with this problem.At a regular computer, she first has to log to the school's system website, then click on their link to gmail, enter an user name and finally a password. The website appear tiny on the screen and it's really slow to load. And there are some obscure security warnings in there IT people on the school system are clueless to help her.
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Dec 29, 2011
I just got my blackberry and when I go to add an email account it only has the corporate option.
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Aug 5, 2011
I received my device yesterday (August 04, 2011), and so far so good. I still need to figure out how to add my yahoo account and get my corporate email setup. If you would like to exchange information about the Photon
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Nov 6, 2011
I am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
3> I have also tried unchecking "verify certificate"
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Jun 4, 2014
Yesterday morning I switched to M8 and set up 3 aol and 2 gmail accounts on the resident email app. One aol account is not loading. It is loading into the maildroid app (I keep as backup reader) but its not loading on the M8 and also not on my old HTC evo. I have deleted the account and restarted the phone. Not sure why suddenly its not loading on the old phone. The problem account is the first one, was set to default.
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Feb 7, 2012
I receive my Gmail emails on my Bold 9900. Problem is, if I've read the new emails on my computer first, they still show up as unread emails on my Bold.Is there a setting I can use that will make it so that if I've read emails on another device, the emails will no longer show up in the notification bar? As it is right now, all new messages show up in the notification bar, despite having read the emails already on my computer.Also, there is 1 Facebook notification that won't go away. There's nothing in the notification center, and I've opened and refreshed Facebook, but that 1 notification is still there.
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Nov 24, 2012
Well the last week or so I have noticed that my email account is not syncing with my Razr Maxx HD - It is an outlook account - it also does the same thing with my Yahoo account as well I tried looking in settings for sync frequency but there is not option to set - I know on previouse phones there has been option for it but not this one.. Other than deleting the account and re-doing it or restoring the phone, because those two dont work.
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Aug 23, 2012
I have nokia lumia 610. Form last 24 hours I am getting Error 80072efd while sync email account and Error 80004003 while accessing market place. Many of the sites are also not opening on IE.
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May 4, 2015
I'm noticing that Google really likes to sync in the background throughout the day. Any good way to automatically sync my accounts(mainly Google and Samsung) only when I'm connected to Wifi and External Power? I'd like a simple way to do this hopefully without needing to root the S6.
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Jun 7, 2015
I want to sync my husband's google calendar to mine on my S6. If I add his google account under the add account it adds his whole google account, all his gmail and every hangout notification also pings on my phone. Is there a way to sync only the calendars? I've tried going into the settings for the google account on my phone and there is no sync toggle for hangouts
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Nov 6, 2011
I am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
I have been able to using the same credentials on my old phone and it used to work perfectly.
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Sep 14, 2011
I placed a new event on my phone this afternoon and when I got back to my office I noticed it wasn't on my desktop calendar. I couldn't understand why it didn't sync. I went the phone and saw that the calendar was "phone" calendar not the corporate calendar. There was no way to edit the phone calendar on the page to choose which calendar to place the new event, like I could on my OG Droid.
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May 21, 2015
How to get the calendar to sync with your Google account or Samsung account? When I first updated my Galaxy s5 to lollipop, my calendar didn't sync over after I FDR. Then when I switched to the Galaxy s6, my calendar again didn't sync. Any settings I'm missing? I do have sync calendar in both Google and Samsung account enabled but it's not carrying over.
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Jul 21, 2011
I am using Corporate Sync to sync Droid 3 to Outlook through Microsoft Exchange for contacts & calendar. When I enter a new appointment in Outlook it syncs to the phone immediately, but when I enter a new appointment on the phone, it is not syncing back to Outlook. Why? When I go into Calendar Settings -> Merge Calendars, it says both my gmail calendar and Outlook calendar are "synced and visible". Under phone calendar it says "not synced, visible", and I cannot change it to "synced". Why? How to change it?
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Aug 2, 2011
Is there no easy way to remove a Corporate Sync Account? I am trying to remove the account I set up yesterday but the screen for remove account will not let me enter a username? As such, I don't even see how I can edit this current account from the phone. Is this not possible to do from the phone or do I have to do this from the company's Exchange server?
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Jun 7, 2011
Following the upgrade from 2.2.1 to 2.3.3 (Droid X), I can still send and receive e-mail using my corporate sync account, but my corporate sync account is no longer listed under "My Accounts". Consequently, I can't edit it, change the password, or even delete it. Any suggestions on how to get the corporate sync account back on the account list?
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Jul 21, 2012
I have a Motorola Atrix 2 and initially set up a Corporate Sync account several months ago. I had no issues with this account until last week, when my Exchange server migrated.I tried adding the new server name, but that did not fix the problem. I was advised by my company (Microsoft) tech support to delete the Corporate Sync account and then re-create it.I proceeded to create the Corporate Sync account via Setting > Accounts > Add Account > Corporate Sync, but when I keyed in my information (Email address, Password, Domain, and Username) and clicked Next, I received this error:Sorry! The application Accounts (process.com.motorola.setup) has stopped unexpectedly. Please try again.I have restarted the phone numerous times, but this error still occurs. I haven't found any helpful information online thus far
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Nov 11, 2011
I have my work e-mail set up on my corporate sync account. Currently under E-mail settings, E-mail delivery, & folder sync, I would like my sent items to sync in the background as my inbox does. Every time I change it to automatically sync in the background, it reverts back to manual as soon as I leave my e-mail. Is there anyway to force this to sync in the background? Will this be corrected in the upcoming update?
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Jun 1, 2011
After the gingerbread update I've noticed that my calendar is no longer updated with my corporate entries. The email still syncs correctly and believes I have my corporate sync account. However, in the Accounts list, the corporate sync account is missing. I attempted to set it up again and I get an error: "This account has already been added". The only thing I could think of is I had Touchdown installed prior to the update. Is there any way to purge the account without a factory reset?
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Mar 6, 2012
I'm able to pull up an old e-mail via search from my CorporateSync account, but when I try to download the attachment associated with the e-mail, I get a "failure to load attachment" pop-up and an account/connection error triangle in the notification area. I have my sync setup to keep the last 3 days. I also have a problem with forwarding e-mails w/ attachments when using the SmartForwarding feature, so I'm wondering if the issues are related.
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Mar 3, 2012
After upgrading to 2.3.6, my contacts and calendar entries in my corporate account disappeared. I deleted the account, rebooted and readded the account back, however the account name now has a 1 after it (shown at the top of the email list) and the account does not show up under Settings/Accounts. Is it in a different place now? How do I get my contacts and calendar entries back? I am receiving corporate email, but not getting any notifications. Everything else on the phone appears to be working ok so far.
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May 30, 2015
I use the default email app for my corporate Exchange account. It works great. I also have a Google Apps account for which I only sync Google Drive, so that I have access to my Google Drive at work. However, everyone in my exchange Active Directory has a duplicate account in Google Apps.
In my google apps account settings, I have contacts and Gmail set to never sync. Sync is off. However, whenever I am typing an address in my email app for exchange, all of me Google Apps Active Directory email addresses also come up, which is problematic because they are all duplicates of the exchange email addresses, since the directories are linked.
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Apr 16, 2012
When I was using a Blackberry with Email, I was able to deleted email on the phone display, but leave it so I can download messages to computer. Now when I delete from phone they are gone!
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Apr 21, 2014
Using the stock email app, when i read a email on my outlook(pc) the email does not show up read on my s5, it still shows as a new email. I didnt have this issue with my gs3. same email account (imap) on outlook and set up the same way on s5.
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Aug 14, 2011
I've just got my new Galaxy S2 and am quite impressed. From mucking about with it, I've sync'd all my Gmail and Yahoo accounts without issue. Then, I tried to sync my Outlook account, but it keeps failing?My outlook is my own privtae Outlook (Pop3) account from home - so not on a work server or network. I've entered all the details, passwords, pop & smtp, etc. but it won't work?nyone got any ideas on how I can complete this? I want to pick up my Outlook emails on the go as it's my main contact email for business and 1000's of people have this address. (Not worried about my contacts or anything just yet, I can always merge these to a Gmail account, but I'm lost without my email.
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Apr 21, 2015
I am using Microsoft Exchange with Active Sync through my email provider, Intermedia. The sync has been erratic at best. I have put all of the email settings to Auto; however, most of the time it only syncs when I push the email icon. I've tried calling Samsung and AT&T - even had a remote session with AT&T. They could find nothing set up improperly. I've deleted and re-installed the email app a few times. I got it to work over the weekend, but yesterday, it stopped syncing again. I would even delete specific emails from the phone and a few minutes later, they would show up as unread.
I've called my email provider and went through troubleshooting with them, to no avail. Everything was setup properly. I've wiped the system cache a few times. I just tried the following: deleted the exchange email setup from the phone (again for the 3rd time); went into application manager and cleared the data from every "email" app that was in there (email - there were two, email synch, email storage, etc). Then I shut down the phone and did another wipe of the system cache. Then I installed the email app again.
Now it seems to be working. I'm just afraid that, after a period of time, it will stop working. My 14 day period ends on Thursday. I'm thinking about exchanging this phone for another S6. However, what if it happens on that phone. I've asked AT&T and Samsung if they have any information in their database regarding this issue and they both said no. I even tried to use the Microsoft Outlook app. But it doesn't appear to be able to work with Active Sync (I can't put my email server parameters in there).
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