Motorola Atrix 4G :: Lost Contact And Calendar Entries In Corporate Account
Mar 3, 2012
After upgrading to 2.3.6, my contacts and calendar entries in my corporate account disappeared. I deleted the account, rebooted and readded the account back, however the account name now has a 1 after it (shown at the top of the email list) and the account does not show up under Settings/Accounts. Is it in a different place now? How do I get my contacts and calendar entries back? I am receiving corporate email, but not getting any notifications. Everything else on the phone appears to be working ok so far.
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Jul 4, 2011
I am losing data from the Atrix. I have lost a file of pictures that I know were there but then disappeared. This morning I have made several calender entries and 10 minutes later they are not there. It may well be me not understanding how to retrieve them. So, when you make a calendar entry do you get a choice where it's filed, i.e. phone memory or "cloud". If it's in the cloud is there a way to retrieve them.
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Sep 9, 2014
I deleted my ymail account from my iphone 4s and lost some of my calendar entries.
Info:
iPhone 4S, iOS 7.1.2
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Jul 21, 2012
I have a Motorola Atrix 2 and initially set up a Corporate Sync account several months ago. I had no issues with this account until last week, when my Exchange server migrated.I tried adding the new server name, but that did not fix the problem. I was advised by my company (Microsoft) tech support to delete the Corporate Sync account and then re-create it.I proceeded to create the Corporate Sync account via Setting > Accounts > Add Account > Corporate Sync, but when I keyed in my information (Email address, Password, Domain, and Username) and clicked Next, I received this error:Sorry! The application Accounts (process.com.motorola.setup) has stopped unexpectedly. Please try again.I have restarted the phone numerous times, but this error still occurs. I haven't found any helpful information online thus far
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Aug 31, 2011
I've had my Atrix since May 2011 and 3 times now it has completely wiped my calendar.I've looked through the forums on here but all I can find is the suggestion that syncing to gmail may be the problem. However, I am fairly certain that I have set everything to NOT sync with googlemail etc, as I do not use calendars anywhere but on my phone. Could I have missed something which means my phone is trying to sync with an empty calendar somewhere - but if so I would have expected it to do this more than 3 times in as many months?
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Aug 1, 2011
I want to delete "this and future" entries for a repeating appointment in the Blur calendar app. But when I do, all occurrences of the appointment are deleted. Bug?
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Jun 23, 2012
I synced my iPhone and it seems that all the calendar entries I had were simply replaced by the iCal entries off my Macbook. This means that I lost all the entries that had been on the phone. Is there any way to get them back?
Info:
iPhone 4S, iOS 5.1
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Oct 6, 2012
I am using Gmail Calendar. I have subscribed to the "Contacts' birthdays and events" calendar using the Gmail web interface. The Android Calendar App lists this calendar as synchronized and visible. Unfortunately, the anniversary, birthday, and other events from the calendar do not display. I purchased the CalenGoo App to troubleshoot this issue. CalenGoo also fails to display the the "Contacts' birthdays and events" content via the Android account. However, if I manually add my same Gmail account to CalenGoo and allow it to sync independently, then the events appear as expected. This indicates that Android is not actually synchronizing the events from this calendar, although the UI reports that it is.
I have tried deleting the Calendar Data from the phone, removing and re-adding the "Contacts' birthdays and events" calendar in Gmail, and re-syncing on Android various times. These actions had no effect.Is anyone with a Motorola Atrix HD seeing this behavior, or getting the contact birthdays and anniversaries to display?
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Oct 13, 2011
I need to transfer all the Contact and Calendar entries from a Torch onto my Pearl. How do I do it as the copy facility on the desktop software seems to try to transfer everything.
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Apr 20, 2011
I updated from 7.0 to 7.1 and just noticed that a number of my calendar entries are missing.I'm not entirely sure when this happened.I don't think it happened at the time of updating to the new OS but it's possible.I received an "out of application memory" error message a week ago and have read that people have encountered a loss of data with such an error.I did a backup of my data on May 17th before upgrading to 7.1 calendar entries = 800, today calendar entries = 369.Since I use my device on a BES all entries associated with the BES account appear to be intact but I've lost all other entries.When I went to restore the calendar entries only from the backup it is greyed out indicating that these are "read only data types and cannot be restored" when selecting "Select Data to Restore/Select device data and settings" as opposed to "All device data and settings".Unsure how to proceed - clearly the data is present in the backup based on the entry value do I need to do a full restore and rollback to 7.0? in order to recover the calendar entries??
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May 1, 2010
After upgrading firmware to the last version (V50.0.005) I have lost the possibility of seeing next entries of calendar in homescreen. The only option I've got from now are "Shortcuts" (4 between applications and favourites) and "Contacts bar". I have tried with hard and soft resets, and it's equal. There is a little problem with the alarm too, but not important.
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Apr 30, 2012
My phone went right to sync and I lost my calendar entries and recent photos can I get it back?
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Jun 9, 2011
did a factory reset on my phone to try and fix other problems. I setup my Corporate Sync account and it is getting emails from the exchange server but it is not syncing my calendar. Also when I go into the Blur "My Accounts" and select "Corporate Sync" there is no username listed just ****** for password and no way to turn on calendar sync. Also, if I hit the OK button I get an error that the username must not be blank. This is very tuff to correct since the username field is disabled and I am also unable to delete the account to set it up again. Really wish Blur was an option on this phone until they had these bugs fixed! I can from a Droid 1 with vanilla Android it wasn't pretty but I will take functioning over looks EVERY time.
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Aug 21, 2014
After recently updating to 7.1.2, all of my past calendar entries for 22014 disappeared and I cannot add new entries?
Info:
iPhone 4, iOS 7.1.2
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Sep 5, 2011
I am having the following significant corporate sync issues with Contacts and Calendar after upgrading my Atrix to Gingerbread 2.3.4. 4.5.91.MB860.ATT.en, Calendar events entered on Atrix do not show up on Outlook (exchange server) through corporate sync. Events entered on Outlook do show up on Atrix. Events originally entered in Outlook and then modified on Atrix disappear in Outlook although they remain on Atrix. When I add a picture to a contact on the Atrix the "file as" disappears in Outlook. When I add the "file as" back to the contact in Outlook the picture disappears from the contact on the Atrix. This is very annoying as I rely on the pictures associated with the contacts for phone, emails and messaging. In addition this makes it difficult to find my contacts in Outlook.
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Jul 30, 2011
My corporate email that I had on my Atrix is no longer working now that I have upgraded to Gingerbread.
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Apr 8, 2012
I just upgraded from a Samsung Galaxy to an Atrix 2. All my contacts are stored on my corporate exchange server. I had no trouble setting up my Atrix 2 for corporate sync, and all my e-mails, calendar appointments, and contacts came down to my phone quickly.
However, none of my contacts have pictures. I have searched the forums and found an article telling me to go to the accounts menu to select which account pictures should come from, but there is no such menu on my phone.
What do I need to do to get contact pictures on my phone ? I administer the phones for my corporation, and this is the only smart phone I have ever encountered that did not show contact pictures (Samsung, HTC, Iphone, etc, etc).
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Jul 22, 2011
I've had the phone for around two weeks and so far about every few days I get the "unable to connect" notification regarding my corporate sync account through Motoblur. The latest incident was this morning. When I woke up I noticed that I didn't have the indicator light blinking on the outside of the phone when I know that I should've received e-mails throughout the night. When I went to go check it, I got the spinning circle for a minute or two and then "unable to connect" or whatever the connection error says. In this instance I was connected to my wireless network at home and my web browser was moving along very quickly so I know it wasn't the means to connect to my mail server that was the problem. Simply shutting off my phone and restarting fixed the connection issue this morning. The time before that, I received the error and then left the phone on my desk for about 20 minutes and it reconnected itself.
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Aug 2, 2011
Is there no easy way to remove a Corporate Sync Account? I am trying to remove the account I set up yesterday but the screen for remove account will not let me enter a username? As such, I don't even see how I can edit this current account from the phone. Is this not possible to do from the phone or do I have to do this from the company's Exchange server?
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Sep 14, 2011
I placed a new event on my phone this afternoon and when I got back to my office I noticed it wasn't on my desktop calendar. I couldn't understand why it didn't sync. I went the phone and saw that the calendar was "phone" calendar not the corporate calendar. There was no way to edit the phone calendar on the page to choose which calendar to place the new event, like I could on my OG Droid.
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Jun 23, 2011
Trying to set up corporate email sync. It sets up fine and pulls down my calendar, but won't get the email. When I try to view the email, I get a "connection error" message. It says it can't sync with the exchange server.
Tech support on the phone was useless - told me to go t the store and try it on another phone. really? The automated voice repsonse system said to download the instructions for getting the right exchange server settings to give to IT. I went tot he website and when I clicked on the link tot he file, it said - "sorry - that answer is not available"
I've been dealing with this fall morning, and am really frustrated - just needed to vent. If I can't get this worked out in short order I'm going to return the phone, and go back to the old "dumb phone"
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Oct 1, 2011
I have a blackberry and an iPod that both sync contact photos with my Exchange 2010 server.
I just got an android and everything works except my contacts do not have photos.
Is a new version of the OS going to fix that issue or is the only solution for the forseable future a 3rd part app to sync the contact photos? I'm not talking about gmail, facebook or a USB sync
I am talking about a wireless over the air contact sync's with my Outlook 2010 through an Exchange 2010 server.
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Oct 28, 2011
My Photon 4 G does not sync calendar, contact, Gmail with my company Gmail account. I believe that it just stopped syncing last week and I believe that it was following a Motorola update, but cannot say for sure. Under Data Delivery, both Background Data and Data enabled are checked green. However, this is interesting because Email and corporate sync is grayed out on that screen. When I go to Account, checking the sync options is not possible, but I can do a manual sync. Please note, at one time, these options to sync Contacts, Gmail and Calendar were available. I've pulled the batter. I really do not want to reset to factory default. Suggestions? (Please note this is a company Gmail account, not just regular Gmail.)
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Jun 7, 2011
Following the upgrade from 2.2.1 to 2.3.3 (Droid X), I can still send and receive e-mail using my corporate sync account, but my corporate sync account is no longer listed under "My Accounts". Consequently, I can't edit it, change the password, or even delete it. Any suggestions on how to get the corporate sync account back on the account list?
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Aug 5, 2012
My corporate account (Exchange/Activesync server) hasn't synced since the update was installed Saturday, June 30th. It was syncing fine pre-ICS, however, post-ICS nothing. The screenshot reflects the message I receive when attempting to set up the account on the phone.
In troubleshooting, I have tried removing the account (only initially following the upgrade, account will not complete set up since) and adding it again.
Also, all other email accounts (gmail, earthlink, hotmail, yahoo) are connecting fine, only having problems with the Corporate account. Additionally, I need this to work more for the calendar sync than the email, especially since I separate my work/personal calendars via this account, Google, and personal version of Outlook.
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Aug 5, 2011
I received my device yesterday (August 04, 2011), and so far so good. I still need to figure out how to add my yahoo account and get my corporate email setup. If you would like to exchange information about the Photon
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Nov 6, 2011
I am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
3> I have also tried unchecking "verify certificate"
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Nov 11, 2011
I have my work e-mail set up on my corporate sync account. Currently under E-mail settings, E-mail delivery, & folder sync, I would like my sent items to sync in the background as my inbox does. Every time I change it to automatically sync in the background, it reverts back to manual as soon as I leave my e-mail. Is there anyway to force this to sync in the background? Will this be corrected in the upcoming update?
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Jan 25, 2015
Am having trouble trying to sync all the previous calendar events from my corporate account to my phone. I am only able to see past 2 weeks events.
On my google calendar i can see events that were from few months back
Am I missing out any option to sync all events from the exchange calendar? I don't see any though..
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Sep 15, 2011
None of the contact icons for my corporate contacts sync to my Bionic. All of my contacts in Microsoft Exchange have contact icons associated with them, and on my HTC Thunderbolt the icons synced without an issue. On my Bionic none of the icons are syncing, so all of my corporate contacts are without icons. Why are corporate contact icons not syncing, and how can I get them to sync?
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Aug 1, 2011
After upgrading to 2.3.4 my battery is drained from 100% to about 5% in about 3 hours. I noticed that data is constantly being sent and received. It seems if I change my emaill devlivery option on corporate sync email accounts from push to a periodic time, things gets much better. If I delete all but 1 coorporate sync email account battery life also returns to something tolerable. I am not receiving a lot of emails (less than 20 emails messages during the time). It seems as though multiple corporate sync emails accounts was broken in Gingerbread in a way that push email is not practical as battery is consumed and data is rate is too high. Without receiving any email had exchanged a few MB of data in less than an hour. Having single corporate sync account alleviate the data load and extended the battery life back to normal.
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