I just upgraded from a Samsung Galaxy to an Atrix 2. All my contacts are stored on my corporate exchange server. I had no trouble setting up my Atrix 2 for corporate sync, and all my e-mails, calendar appointments, and contacts came down to my phone quickly.
However, none of my contacts have pictures. I have searched the forums and found an article telling me to go to the accounts menu to select which account pictures should come from, but there is no such menu on my phone.
What do I need to do to get contact pictures on my phone ? I administer the phones for my corporation, and this is the only smart phone I have ever encountered that did not show contact pictures (Samsung, HTC, Iphone, etc, etc).
I have Corporate Sync set up with my company Exchange server for contacts only. Worked fine initially, but has been on and off again last few weeks. It is randomly not showing the Exchange contacts. At times they are all there, other times not. I'm not positive, but I think this issue started after the 1.57 upgrade. Incredibly frustrating when you're out and need to make a call and the contact isn't there.....If I update my credentials for the account, it shows "Updating service" and seems to finish fine - Not getting any password or connection errors.
I am having the following significant corporate sync issues with Contacts and Calendar after upgrading my Atrix to Gingerbread 2.3.4. 4.5.91.MB860.ATT.en, Calendar events entered on Atrix do not show up on Outlook (exchange server) through corporate sync. Events entered on Outlook do show up on Atrix. Events originally entered in Outlook and then modified on Atrix disappear in Outlook although they remain on Atrix. When I add a picture to a contact on the Atrix the "file as" disappears in Outlook. When I add the "file as" back to the contact in Outlook the picture disappears from the contact on the Atrix. This is very annoying as I rely on the pictures associated with the contacts for phone, emails and messaging. In addition this makes it difficult to find my contacts in Outlook.
I've had the phone for around two weeks and so far about every few days I get the "unable to connect" notification regarding my corporate sync account through Motoblur. The latest incident was this morning. When I woke up I noticed that I didn't have the indicator light blinking on the outside of the phone when I know that I should've received e-mails throughout the night. When I went to go check it, I got the spinning circle for a minute or two and then "unable to connect" or whatever the connection error says. In this instance I was connected to my wireless network at home and my web browser was moving along very quickly so I know it wasn't the means to connect to my mail server that was the problem. Simply shutting off my phone and restarting fixed the connection issue this morning. The time before that, I received the error and then left the phone on my desk for about 20 minutes and it reconnected itself.
I have a Motorola Atrix 2 and initially set up a Corporate Sync account several months ago. I had no issues with this account until last week, when my Exchange server migrated.I tried adding the new server name, but that did not fix the problem. I was advised by my company (Microsoft) tech support to delete the Corporate Sync account and then re-create it.I proceeded to create the Corporate Sync account via Setting > Accounts > Add Account > Corporate Sync, but when I keyed in my information (Email address, Password, Domain, and Username) and clicked Next, I received this error:Sorry! The application Accounts (process.com.motorola.setup) has stopped unexpectedly. Please try again.I have restarted the phone numerous times, but this error still occurs. I haven't found any helpful information online thus far
After upgrading to 2.3.4 my battery is drained from 100% to about 5% in about 3 hours. I noticed that data is constantly being sent and received. It seems if I change my emaill devlivery option on corporate sync email accounts from push to a periodic time, things gets much better. If I delete all but 1 coorporate sync email account battery life also returns to something tolerable. I am not receiving a lot of emails (less than 20 emails messages during the time). It seems as though multiple corporate sync emails accounts was broken in Gingerbread in a way that push email is not practical as battery is consumed and data is rate is too high. Without receiving any email had exchanged a few MB of data in less than an hour. Having single corporate sync account alleviate the data load and extended the battery life back to normal.
I wanted to do away from the security features (fingerprint swipe and PIN number) but I had to delete the Corporate Sync account before I could set the security to none. Then I went back to reinstall the Corporate Sync account but can't get the Exchange Serve to recognize my account info. Yes, I checked spelling and tried to reinstall dozens of times just to get "Error Logging to the account failed, please try again." I've checked and rechecked the data and I'm positive I've re-entered the account info correctly. And BTW - I'm not interested in purchasing Touchdown since I know my Atrix is capable of accessing my corporate exchange account.
When I got my phone, the Verizon rep helped move my 3000 contacts from my old phone to the new one.They are all there in the phone.But, they will not sync up into Outlook via MS Exchange.It WILL sync a newly added Contact, so sync is working between my phone and Outook.This works both directions, whether I create a new record on my phone or create the new record in Outlook.It just won't work with the ones loaded on the phone at the time of purchase.How tag all my original Contacts on my phone so they will flow up into Exchange/Outlook?
Right now I have multipule contacts on my atrix that are "linked." Is there anyway to permanently consolidate all the linked contacts into one and export all my contacts as a csv file for outlook and gmail?
Does anyone know where the pictures of contacts are stored? I naively thought that I could find them using the gallery app but that is not the case. It would be nice to have some of thoses photos available for reuse.
I'm a brand new Atrix owner and am going nuts trying to figure out how to sync my outlook contacts into my Atrix Contacts.Motorola Media Link doesn't have Contacts as a Sync. choice. Phone Portal says I have no contacts and MotoBLUR is no
I just purchased my Atrix phone yesterday. I am a complete newbie. At the store, the sales person moved my phone contacts from my old phone to the Atrix. When I got home I added my Facebook account and the app sync'ed my facebook friends to my contacts. Now I don't see any of the original contacts that were transfered when I purchased the phone.Is this a bug with the Facebook app, have the numbers been deleted or is there a setting that will display them?
After upgrading to 2.3.6, my contacts and calendar entries in my corporate account disappeared. I deleted the account, rebooted and readded the account back, however the account name now has a 1 after it (shown at the top of the email list) and the account does not show up under Settings/Accounts. Is it in a different place now? How do I get my contacts and calendar entries back? I am receiving corporate email, but not getting any notifications. Everything else on the phone appears to be working ok so far.
Typically I would go to Settings > Accounts > Facebook and then choose sync with existing contacts but in the facebook account settings there are sync options, just says sync now if I choose the menu button. I'm trying to get the Facebook pictures to sync with my contacts.
did a factory reset on my phone to try and fix other problems. I setup my Corporate Sync account and it is getting emails from the exchange server but it is not syncing my calendar. Also when I go into the Blur "My Accounts" and select "Corporate Sync" there is no username listed just ****** for password and no way to turn on calendar sync. Also, if I hit the OK button I get an error that the username must not be blank. This is very tuff to correct since the username field is disabled and I am also unable to delete the account to set it up again. Really wish Blur was an option on this phone until they had these bugs fixed! I can from a Droid 1 with vanilla Android it wasn't pretty but I will take functioning over looks EVERY time.
I received the GB update and I have not received any email from my corporate accout. It was working just fine prior to the update. I have deleted the accout and have tried to add it back in but it is not working. I get an "invalid username or passord" error. I have checked and double checked and all of the settings are unchanged.Anyone else having this problem and if you fixed it how did you do it?
Is there no easy way to remove a Corporate Sync Account? I am trying to remove the account I set up yesterday but the screen for remove account will not let me enter a username? As such, I don't even see how I can edit this current account from the phone. Is this not possible to do from the phone or do I have to do this from the company's Exchange server?
I had been successfully syncing with my coporate exchange server since I got my Droid X last year. I received the OTA update last night for my Droid X. This morning I started the install. After the install it said that my administrator said that I must encrpyt the data on my phone for to be able to sync with the exchange server. I said yes and the phone went through a lengthy process to encrypt the data. After that it showed a coporate sync connect error. I re-entered my password but that did not help. The error says the the administrator is unable to provision my phone. I tried deleting the account and adding it back in and still get the same error.I looked at the data encryption settings under location and security and now it says that I cannot turn off data encryption. It says "The encryption settings was turned on by your administrator. You cannot turn it off". If I cannot connect to corporate email anymore, I do not want the data encrypted as I am sure it will slow down the phone.
Today I discovered the reason I am unable to use the Corporate Sync application is due to the fact that the password input field is limited to 50 characters. While I realize this length may already seem extreme, it is still a silly limitation which is likely just a simple hard-coded value in the application. Could someone at Motorola please remove this silly limitation and provide a build which is not contrained to a length which is within the allowable string length of a Windows password?
I have been using corporate sync on my phone for months and it worked great. Just this thursday it stopped working. Im getting an error message that says Connection error.
I know all my settings are correct. It isnt that a password was changed. With the same settings I am still able to sync the email on my Xoom. So I dont know why it wont work on my phone.
Ive tried deleted the whole account and re-adding it. When I put everything in, it acts like all is well, no errors. But when I go to the email and hit refresh I just keep getting the 'Connection error'?
I recently switched form the BB Tour to the XPTR as it was the only other World phone option.The claim is Droid does business but I'm not sold on this yet.Spite the menu the push feature has a mind of its own.Is it really possible that this is the only Droid phone which limited exchange mail to 14-days.Please comment if you have the same issue or know of an external mail app that has better functionality with Exchange 2007/2010.
Trying to set up corporate email sync. It sets up fine and pulls down my calendar, but won't get the email. When I try to view the email, I get a "connection error" message. It says it can't sync with the exchange server.
Tech support on the phone was useless - told me to go t the store and try it on another phone. really? The automated voice repsonse system said to download the instructions for getting the right exchange server settings to give to IT. I went tot he website and when I clicked on the link tot he file, it said - "sorry - that answer is not available"
I've been dealing with this fall morning, and am really frustrated - just needed to vent. If I can't get this worked out in short order I'm going to return the phone, and go back to the old "dumb phone"
I set up my company's exchange email on my phone today, all the calender events, and Contacts sync, I can send email, but my inbox is always empty. I know I'm getting emails,I've sent myself things, it shows up on my laptop and my phone never receives anything. Has anyone else had this problem
Following the upgrade from 2.2.1 to 2.3.3 (Droid X), I can still send and receive e-mail using my corporate sync account, but my corporate sync account is no longer listed under "My Accounts". Consequently, I can't edit it, change the password, or even delete it. Any suggestions on how to get the corporate sync account back on the account list?
Is there a way to force manual corporate sync setup?Our corporate email settings (for phones) have just changed and they recommended (requested) I delete the prior corporate sync and re-input all settings.Foolishly, I followed this advice...Now, repeated (dozens!) auto-discover attempts have failed and no manual input option is being offered.
hotmail was working great until yesterday on my Photon. I was using the Corporate Sync account type, using the exchange active sync settings from the official Windows Live Solution center:
I was looking for an older email I could not find yesterday, so I decided to change my sync window from 3 day to 30 days. Right after that, all emails disappeared, and no matter how many times I tried to manually sync, nothng would show up again. Interestingly I can see all my folders, but all my folders say "no messages". Of course, when I access hotmail any other way (through Windows Live Mail on my PC or through the web, all the email is there). I have deleted the hotmail corporate sync account from the phone twice and re-setup twice, both times the installations were successful. I can always see the mail folders, but no mail messages. I also tested and found that I can send an email through hotmail.