I received the GB update and I have not received any email from my corporate accout. It was working just fine prior to the update. I have deleted the accout and have tried to add it back in but it is not working. I get an "invalid username or passord" error. I have checked and double checked and all of the settings are unchanged.Anyone else having this problem and if you fixed it how did you do it?
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After the gingerbread update I've noticed that my calendar is no longer updated with my corporate entries. The email still syncs correctly and believes I have my corporate sync account. However, in the Accounts list, the corporate sync account is missing. I attempted to set it up again and I get an error: "This account has already been added". The only thing I could think of is I had Touchdown installed prior to the update. Is there any way to purge the account without a factory reset?
View 10 Replies View Relateddid a factory reset on my phone to try and fix other problems. I setup my Corporate Sync account and it is getting emails from the exchange server but it is not syncing my calendar. Also when I go into the Blur "My Accounts" and select "Corporate Sync" there is no username listed just ****** for password and no way to turn on calendar sync. Also, if I hit the OK button I get an error that the username must not be blank. This is very tuff to correct since the username field is disabled and I am also unable to delete the account to set it up again. Really wish Blur was an option on this phone until they had these bugs fixed! I can from a Droid 1 with vanilla Android it wasn't pretty but I will take functioning over looks EVERY time.
View 5 Replies View RelatedI have a blackberry and an iPod that both sync contact photos with my Exchange 2010 server.
I just got an android and everything works except my contacts do not have photos.
Is a new version of the OS going to fix that issue or is the only solution for the forseable future a 3rd part app to sync the contact photos? I'm not talking about gmail, facebook or a USB sync
I am talking about a wireless over the air contact sync's with my Outlook 2010 through an Exchange 2010 server.
I had been successfully syncing with my coporate exchange server since I got my Droid X last year. I received the OTA update last night for my Droid X. This morning I started the install. After the install it said that my administrator said that I must encrpyt the data on my phone for to be able to sync with the exchange server. I said yes and the phone went through a lengthy process to encrypt the data. After that it showed a coporate sync connect error. I re-entered my password but that did not help. The error says the the administrator is unable to provision my phone. I tried deleting the account and adding it back in and still get the same error.I looked at the data encryption settings under location and security and now it says that I cannot turn off data encryption. It says "The encryption settings was turned on by your administrator. You cannot turn it off". If I cannot connect to corporate email anymore, I do not want the data encrypted as I am sure it will slow down the phone.
View 2 Replies View RelatedToday I discovered the reason I am unable to use the Corporate Sync application is due to the fact that the password input field is limited to 50 characters. While I realize this length may already seem extreme, it is still a silly limitation which is likely just a simple hard-coded value in the application. Could someone at Motorola please remove this silly limitation and provide a build which is not contrained to a length which is within the allowable string length of a Windows password?
View 5 Replies View RelatedI have been using corporate sync on my phone for months and it worked great. Just this thursday it stopped working. Im getting an error message that says Connection error.
I know all my settings are correct. It isnt that a password was changed. With the same settings I am still able to sync the email on my Xoom. So I dont know why it wont work on my phone.
Ive tried deleted the whole account and re-adding it. When I put everything in, it acts like all is well, no errors. But when I go to the email and hit refresh I just keep getting the 'Connection error'?
Trying to set up corporate email sync. It sets up fine and pulls down my calendar, but won't get the email. When I try to view the email, I get a "connection error" message. It says it can't sync with the exchange server.
Tech support on the phone was useless - told me to go t the store and try it on another phone. really? The automated voice repsonse system said to download the instructions for getting the right exchange server settings to give to IT. I went tot he website and when I clicked on the link tot he file, it said - "sorry - that answer is not available"
I've been dealing with this fall morning, and am really frustrated - just needed to vent. If I can't get this worked out in short order I'm going to return the phone, and go back to the old "dumb phone"
I set up my company's exchange email on my phone today, all the calender events, and Contacts sync, I can send email, but my inbox is always empty. I know I'm getting emails,I've sent myself things, it shows up on my laptop and my phone never receives anything. Has anyone else had this problem
View 4 Replies View RelatedFollowing the upgrade from 2.2.1 to 2.3.3 (Droid X), I can still send and receive e-mail using my corporate sync account, but my corporate sync account is no longer listed under "My Accounts". Consequently, I can't edit it, change the password, or even delete it. Any suggestions on how to get the corporate sync account back on the account list?
View 3 Replies View RelatedIs there a way to force manual corporate sync setup?Our corporate email settings (for phones) have just changed and they recommended (requested) I delete the prior corporate sync and re-input all settings.Foolishly, I followed this advice...Now, repeated (dozens!) auto-discover attempts have failed and no manual input option is being offered.
View 6 Replies View RelatedWhen I got my phone, the Verizon rep helped move my 3000 contacts from my old phone to the new one.They are all there in the phone.But, they will not sync up into Outlook via MS Exchange.It WILL sync a newly added Contact, so sync is working between my phone and Outook.This works both directions, whether I create a new record on my phone or create the new record in Outlook.It just won't work with the ones loaded on the phone at the time of purchase.How tag all my original Contacts on my phone so they will flow up into Exchange/Outlook?
View 1 Replies View RelatedNone of the contact icons for my corporate contacts sync to my Bionic. All of my contacts in Microsoft Exchange have contact icons associated with them, and on my HTC Thunderbolt the icons synced without an issue. On my Bionic none of the icons are syncing, so all of my corporate contacts are without icons. Why are corporate contact icons not syncing, and how can I get them to sync?
View 2 Replies View RelatedI just upgraded to Gingerbread and can't figure out how to set up Corporate Sync. In Froyo there was a place to enter the mail server URL but that doesn't exist in Gingerbread. Since we have multiple mail servers, I think that entry is required. I've tried every combination of domain, username and password I can think might work but I always get an "invalid login" error.
View 4 Replies View RelatedJust activated a RAZR for a user and need to get Corporate Sync working on the phone. We use BPOS, hosted Exchange from Microsoft. For the life of me I can't get it work no matter what I do. I keep getting unable to connect to server. can get the same account to connect on my XOOM and non Motorola phones
View 2 Replies View RelatedI have my work e-mail set up on my corporate sync account. Currently under E-mail settings, E-mail delivery, & folder sync, I would like my sent items to sync in the background as my inbox does. Every time I change it to automatically sync in the background, it reverts back to manual as soon as I leave my e-mail. Is there anyway to force this to sync in the background? Will this be corrected in the upcoming update?
View 1 Replies View RelatedI have set up my corporate account correctly, but no emails are coming through to my phone.
View 2 Replies View RelatedI am using Corporate Sync to sync Droid 3 to Outlook through Microsoft Exchange for contacts & calendar. When I enter a new appointment in Outlook it syncs to the phone immediately, but when I enter a new appointment on the phone, it is not syncing back to Outlook. Why? When I go into Calendar Settings -> Merge Calendars, it says both my gmail calendar and Outlook calendar are "synced and visible". Under phone calendar it says "not synced, visible", and I cannot change it to "synced". Why? How to change it?
View 2 Replies View RelatedI am getting through setting up my corporate sync> I can get through the following setup steps:
Open Applications tray, select My Accounts
Select Add Account
You will be at the Set-Up accounts menu with several other social network icons
Tap on Corporate Sync:
Enter: Domain nameuser name
Enter Password
Use secure server should be checked.
Enter Email address
Enter Exchange Server Address
Tap on Next to submit settings.
Handset will check with server and verify if successful. If you receive error could not auto detect server, touch OK to manually enter the server name. It then appears that I have connected to my exchange. I can then open up the email account settings and review/change the settings and I will always get the prompt that the update was successful. The connection error only appears when I open the account to check the inbox. The refresh symbol keeps spinning and eventually times out with the connection error.
I just recieved this phone from my wife today as an early Christmas Present. In setting it up I realized that as soon as my corporate email syncs with the device the SD card and the WiFi settings are disabled permenantly. Is there anyway I can get around this? Or is there something our IT department has to do differently to support this phone? I did not have this problem with my origninal droid.
View 1 Replies View RelatedI'm able to pull up an old e-mail via search from my CorporateSync account, but when I try to download the attachment associated with the e-mail, I get a "failure to load attachment" pop-up and an account/connection error triangle in the notification area. I have my sync setup to keep the last 3 days. I also have a problem with forwarding e-mails w/ attachments when using the SmartForwarding feature, so I'm wondering if the issues are related.
View 2 Replies View Relatedmy email and calendar are working fine. My contacts, however, are not sync'ing. I've tried unchecking/rechecking the sync contacts option under accounts and get the same results.
We are using exchange online. I do have over 1000 contacts, could the number of contacts I have be the issue?
Our facility uses Exchange Server 2003, and I have not had problems with my Corporate Sync e-mail since receiving Froyo back in September. If I was sitting at my desk, I would consistently get a push notification on my phone a few seconds before I saw a new e-mail pop up on the Web Access client on my PC. It was great.All of a sudden, I am getting nothing. I missed several important e-mails over the weekend, and my phone will not show new messages unless I open the E-mail client and manually Refresh.
I have removed/re-added the Account a couple of times, but that doesn't seem to do any good. I have a colleague who has an Incredible, and his work e-mails are working just fine, so I wouldn't think it would be a problem with the Exchange server. The login/password aren't wrong, since I can Refresh and receive my new messages, but why would the push e-mail just halt? Are there known problems on the Blur servers? If so, is there a way we can find out about that without having to just miss a bunch of e-mails?
Corporate sync (encryption) disables 1080p video recording. ALL HD video. I started to setup my Zimbra activesync connection using the Moto Corporate Sync and get an informational message. The choice is OK only, and the only way to get 1080p video recording is to Factory Reset.
View 4 Replies View RelatedIs there no easy way to remove a Corporate Sync Account? I am trying to remove the account I set up yesterday but the screen for remove account will not let me enter a username? As such, I don't even see how I can edit this current account from the phone. Is this not possible to do from the phone or do I have to do this from the company's Exchange server?
View 8 Replies View RelatedI am having the following significant corporate sync issues with Contacts and Calendar after upgrading my Atrix to Gingerbread 2.3.4. 4.5.91.MB860.ATT.en, Calendar events entered on Atrix do not show up on Outlook (exchange server) through corporate sync. Events entered on Outlook do show up on Atrix. Events originally entered in Outlook and then modified on Atrix disappear in Outlook although they remain on Atrix. When I add a picture to a contact on the Atrix the "file as" disappears in Outlook. When I add the "file as" back to the contact in Outlook the picture disappears from the contact on the Atrix. This is very annoying as I rely on the pictures associated with the contacts for phone, emails and messaging. In addition this makes it difficult to find my contacts in Outlook.
View 2 Replies View RelatedI just upgraded from a Samsung Galaxy to an Atrix 2. All my contacts are stored on my corporate exchange server. I had no trouble setting up my Atrix 2 for corporate sync, and all my e-mails, calendar appointments, and contacts came down to my phone quickly.
However, none of my contacts have pictures. I have searched the forums and found an article telling me to go to the accounts menu to select which account pictures should come from, but there is no such menu on my phone.
What do I need to do to get contact pictures on my phone ? I administer the phones for my corporation, and this is the only smart phone I have ever encountered that did not show contact pictures (Samsung, HTC, Iphone, etc, etc).
I've had the phone for around two weeks and so far about every few days I get the "unable to connect" notification regarding my corporate sync account through Motoblur. The latest incident was this morning. When I woke up I noticed that I didn't have the indicator light blinking on the outside of the phone when I know that I should've received e-mails throughout the night. When I went to go check it, I got the spinning circle for a minute or two and then "unable to connect" or whatever the connection error says. In this instance I was connected to my wireless network at home and my web browser was moving along very quickly so I know it wasn't the means to connect to my mail server that was the problem. Simply shutting off my phone and restarting fixed the connection issue this morning. The time before that, I received the error and then left the phone on my desk for about 20 minutes and it reconnected itself.
View 3 Replies View RelatedI am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
I have been able to using the same credentials on my old phone and it used to work perfectly.
I recently switched form the BB Tour to the XPTR as it was the only other World phone option.The claim is Droid does business but I'm not sold on this yet.Spite the menu the push feature has a mind of its own.Is it really possible that this is the only Droid phone which limited exchange mail to 14-days.Please comment if you have the same issue or know of an external mail app that has better functionality with Exchange 2007/2010.
View 3 Replies View Relatedhotmail was working great until yesterday on my Photon. I was using the Corporate Sync account type, using the exchange active sync settings from the official Windows Live Solution center:
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I was looking for an older email I could not find yesterday, so I decided to change my sync window from 3 day to 30 days. Right after that, all emails disappeared, and no matter how many times I tried to manually sync, nothng would show up again. Interestingly I can see all my folders, but all my folders say "no messages". Of course, when I access hotmail any other way (through Windows Live Mail on my PC or through the web, all the email is there). I have deleted the hotmail corporate sync account from the phone twice and re-setup twice, both times the installations were successful. I can always see the mail folders, but no mail messages. I also tested and found that I can send an email through hotmail.
