I'm trying to update my phone on Blackberry Desktop software. When I connect it recognizes my phone's PIN but then asks me for a password. When I enter the password I use to unlock my phone it doesn't recognize it. Plus the track pad seems to be locking on vertical scroll on a number of applications.
View 4 RepliesAfter recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
I cannot find any OS 7.1 update available on my blackberry desktop manager. Is OS 7.1 already available in the Philippines for download?
View 9 Replies View RelatedI am trying to update the OS to a Blackberry Bold 9900, I downloaded the official OS version from the wepbage. and the Desktop manager starts to erase the applications but, then, it stays in the Reconnecting to JVM message.
View 1 Replies View RelatedI am trying to find out why the Desktop Software is recommending me to update my OS7 version, and also to downgrade my BBM software. Whenever I go to Device->Software Updates on the phone, it says my Blackberry is upto date (7.0 Bundle 1315). And I already installed the new BBM update a few weeks ago(version 6.0.0.129). Note my carrier is T-Mobile. Can anyone inform me why I get update recommendations on the Desktop program and not the phone?
View 2 Replies View RelatedWhile updating my phone, it got disconnected, now it wont reboot or connect to blackberry desktop support. what should I do to correct this?
View 2 Replies View RelatedI received a notification that I needed to update the Desktop software to v5.0.1 2010-03-25 and so downloaded the 250MB file. When I clicked on install, after a few seconds I received the message "There was an error installing updates. Click here to see the updates that have not been installed". This download process has happened a couple of times. I have tried and tried to run the installation, but keep getting the same message.
I then checked the version of my BB Desktop software and found that it was 5.0.1.18 [Aug 21 2009]. The update notification is therefore for a newer version, or so it seems. Can anyone help with reasons why it wont install, or give me some pointers how to get round whatever is preventing the installation. I don't want to have to keep downloading 250 mb files every night if I can help it.
I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.
View 2 Replies View RelatedI recieved an email saying that there was a software update for my device, but when I open the desktop software to update it get a message saying "Your blackberry application loader needs to be updated before you can continue. Do you want to update it now?" So I click yes but then get an error message. "An error has occured while downloading the blackberry app loader software. Please try again". If I select "check for updates" under the help menu in the loader is says that there arent any available. I've also completely uninstalled the program, downloaded the software direct from the website and reinstalled and i'm still get the same problem, which is stopping me from updating my phone.
View 5 Replies View RelatedA client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.
View 11 Replies View Relatedive just backed up my phone. the svr 6.0.0 xx 47 and desktop says update to 49 but it will not.
View 1 Replies View Relatedi'm updating my blackberry to 6.0 - 2534,but already 3 hours have past and it didn't even move a little.It just stays @ backing up third party applications.Will my BB crash if i would disconnect it from my laptop?im wondering since it was still busy with backing up and not with updating yet.BTW: i got a Curve G3 9300?
View 1 Replies View RelatedI'm trying to update my BB 8520 because it's been playing up (again) and I've tried using the desktop manger to update it but it doesn't seem to let me complete the update even though it says there is one. Is there anyway of updating it through the internet like a website or something, or does it have to be through the desktop manager?
View 1 Replies View RelatedI have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
I just got my new Torch and was updating it to the newest softwear, and it has frozen during the install step. It has been stuck on this section for the past 4 hours. It says not to disconnect the device or interupt the process as it could make the device unusasble. What can I do ?
View 1 Replies View RelatedI have bb 9380 curve which has 7.0 OS, i want to update it to 7.1. I have downloaded 7.1 device software and installed it in PC but when i try to update this through Desktop Manager it shows me " There is no update available for your divice" ...how can i update?
View 3 Replies View RelatedUsing the Desktop Software, I attempted to update my Blackberry Device Software. It has been going for about any hour, and has been stuck at module 428 of 457 for about 50 minutes. It says that if I disconnect or interrupt, my device could be unusable. What should I do?
View 1 Replies View RelatedI've BB Pearl 9100 with OS 6.0.0.723. I'm trying to update/nstall the Apps through desktop but whenever I try to do that I receive a message "Content protection is enabled on the device
But the content protection is disabled in Options -> Security -> Encryption (Device memory & Media card both are diabled for encryption). I've disabled all the options over there but still I'm getting this weird message which is not letting me update my Apps.
Every single time i connect my New 9900 Bold to my pc via its USB lead the BB DeskTop opens up as normal but then tells me to update the OS software ! i have now done this 6 TIMES !and still i get the same thing everytime!
View 7 Replies View RelatedI was trying to update OS of BlackBerry 9300 Curve 3G via BlackBerry Desktop Manager or even via the BlackBerry website using the 'Check for Update' option.Every time, I encounter this error : 'An error occurred while downloading software for your device. Please verify your internet settings or try again later if the problem persists'.
View 3 Replies View RelatedThe BlackBerry desktop software does not recognize my 8310 after updating to 6.0.1. I am running Vista 64bit, SP2. When I go into the device manager it shows a yellow triangle and says I need to update my driver. Do I need to go back to an earlier version of desktop?
View 2 Replies View RelatedHving a problem im trying to download 5.0 on my 8900 and my computer wont recognize the update i did everything the directions said and still no luck
View 5 Replies View Related80-90% of the time when I am using the Desktop Manager software, I use it to make an internet connection. When I connect my phone to the pc, the software searches for application updates with a window that pops up. Since I do not have an internet connection yet, this is quite pointless. There is a cancel button, but even when pressed it still will take upwords of 30sec-1min before the window goes away, and I can make my internet connection. Is there some way to make the software not search for updates? I am using version 5.0.1 on both winXP pro, and win7 pro.
View 6 Replies View RelatedI has installed the Desktop Manager in August and I'm SURE I stored all my contacts from address book (over 300 personal and prof. number) as well as all my pictures and docs. After my telephone was stolen, I purchased a new 9700 model, and ran the update via the Desktop Manager, but unfortunately, not all my contacts are here. The application just retrieved a few email address. I am definitely sure my previous address book is stored somewhere in my PC and could be reloaded.
View 4 Replies View RelatedActually I have a limited internet package in my blackberry device which not give me a chance to update my bb Msgr directly through web..and I am asking if I could do it through desktop manager?
View 5 Replies View Relatedi am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.
View 1 Replies View RelatedMy contacts are updated through CompanionLink with my Palm Desktop. There are duplicates of almost all of the contacts after the sync is completed. To remove the duplicates I use Contact Remover. Each duplicate is reviewed with this program and indicates either "Account Motorola" or Account MyGmail Address.
How do I stop this duplication during every update from my desktop?
Been updating the OS on my 8530 using the pc Desktop Manager software v5.0.1 and the usb connector to the phone. I started at 11:00am this morning. It is now almost 3:00pm.It is still showing 346 of the 528 modules in the Download device Software part of the process. At this point it's a fail... But it says Do not disconnect your device... or else. What now? Very disappointing.
View 10 Replies View RelatedMy Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
View 9 Replies View RelatedI have downloaded the BB Desktop Manager.I plug in my Bold but the Desktop Manager does not "see" that there is a device plugged in.I've checked the cord, the USB ports. All are in working order.So I am unable to do synch my Outlook.
View 3 Replies View RelatedI started see on my device a a white screen and app error 507. My The desktop pc will not recognize the phone.
View 2 Replies View Related