BB Bold :: 9900 Why Get Update Recommendations On Desktop Program And Not Phone
Oct 11, 2011
I am trying to find out why the Desktop Software is recommending me to update my OS7 version, and also to downgrade my BBM software. Whenever I go to Device->Software Updates on the phone, it says my Blackberry is upto date (7.0 Bundle 1315). And I already installed the new BBM update a few weeks ago(version 6.0.0.129). Note my carrier is T-Mobile. Can anyone inform me why I get update recommendations on the Desktop program and not the phone?
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Oct 5, 2011
My bold 9900 e-mail set up always automatically come up after leave it for a while or after unlock screen, I have all e-mail seup already. Also try remove all e-mail and setup again this problem still exist, very annoy.
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Jul 6, 2012
tried to sort out my bbid verification problem but its saying to reset my phone. so ill have to backup everything first. issue is the bb desktop software thing for my comp freezes on shutdown and rarely finds my phone on usb connection.
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Jan 8, 2012
I can't send pictures taken from my new BB Bold 9900 to my desktop, it kept saying "File Transfer Failed to find service." But I can send files, without any problems, from my desktop to my phone.
I am a new BlackBerry user so I don't know if I', doing something wrong.
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Oct 6, 2012
I have a 9900 Bold and I unable to get BB Desktop Software to work. Have tried uninstalling old version I had for my 9300 - but this is not happening either. A note comes up stating that my Mac, running 10.5.8 needs, to be ungraded yet I was able to make it all work the first time I synced the phone last weekend but not since I also have no service books - my provider has not sent them 4 times but none arriving. Means I can receive emails but with no send button, can not reply.
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May 2, 2012
I have a BB9900 running device software 7.0. I also have BB Desktop Software 6.1.0.36 installed. I run Windows 7. I am trying to connect my computer to my BB using bluetooth so I can sync wirelessly. Bluetooth is enabled on my 9900 and my computer is a "paired device". However when I use the Desktop software and try to "add a bluetooth enable device" it can't find my phone.Also when I go through Devices and Printers on my computer I can see the phone (bluetooth is enabled on the computer) although there is a driver problem identified that windows can't fix.
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Feb 8, 2012
having issues with the drivers for my 9900 in windows they wont let me install and keeps cutting in and out wont sync with desktop manger
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May 9, 2010
I've been all over the internet searching for my next telephone, and not been able to find an adequate cell phone chooser or website with enough information. I'm looking for a Nokia phone (I need a good antenna and a good microphone, and I trust Nokia to deliver them) that works with MetroPCS. This means that it has to be a CDMA phone.
The two features that I need are AWS (Metro requires this for operation in some east coast cities) and Bluetooth (preferably 2.0) with dial-up networking (bluetooth DUN). Camera, software, GPS, etc are all optional. I like simple, but I'm willing to deal with excess bells and whistles. Does anyone know of a phone that would fit the bill?
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Jan 1, 2012
I have a bold 9900, since the day I opened it and attached it to my computer.. it doesn't back up! I have a iMac with Snow Lepord. How do I get it to back up? It's on full warranty.
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Jan 1, 2011
Device info Your carrier: telus Model info and OS version: 6.0.0.344 bold 9700 alright so i woke up today with my phone charging and it was a white screen everything still works fine on it i used a program to take a screen shot of the phone and everything is working fine i can make calls and everything ive tried:battary pull reloading soft ware wipeing it
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Jun 23, 2010
Any recommendations? Is has to be cheap and have a decent camera, but I can't find it. I only found the w508 but it looks that it was made with cheap plastic. it's not resistant enough.
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Feb 7, 2010
I am struggling to find a new phone to replace my C902 so I need some suggestions or ill end up having another C902! My criteria:
Must have buttons - I don't mind an element of touch screen but it has to have buttons to text with
Not Smart phone - I use my phone as a phone, not a portable media device to have no use for all the extra features. My main uses are calling, texting and taking photos so I want a decent camera, minimum of 5mp.
I prefer the candy bar style which rules out a lot of phones so I am prepared to be flexible with that. From what I can see there is the Elm coming out but that seems to be a very slightly updated version of the C902, theres the Aino but from reading reviews people haven't been overly impressed with its photo capabilities. So has anyone got any other suggestions for me? I've always had SE but am considering moving to the dark side to find a phone I like/want. Doesn't necessarily have to be brand new either, im even considering looking at the C905.
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Sep 11, 2010
Blackberry when you remove programs, the program remains in the memory of the phone do you stay? For example, facebook application removed from the phone, he remains in the memory is there? Do I need to wipe? To be completely clear?
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Apr 13, 2011
My Blackberry 8530 has been giving me this error message for 24 hours: "Desktop Email program unable to submit message." It occurs when I try to reply or send a new message from my "Desktop" email. I have done everything that has been recommended--including a complete wipe and reload of Enterprise Activation. The other email program (non exchange/enterprise) on my blackberry works perfectly fine.
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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Aug 5, 2011
I'm trying to update my phone on Blackberry Desktop software. When I connect it recognizes my phone's PIN but then asks me for a password. When I enter the password I use to unlock my phone it doesn't recognize it. Plus the track pad seems to be locking on vertical scroll on a number of applications.
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Mar 31, 2012
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
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Nov 19, 2011
I have updated in the past and all was fine but 2 days ago i tried to back up and update using the BlackBerry desktop software and it gets about halfway through (to backing up sms messages) then it stops.
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Jan 9, 2012
I have checked the topic for the OS for my Bold 9900, but unfortunately, my provider is not listed there (klarmobil in Germany). The current OS on it is 7.0.0.100 from Mail 2011. How can I get it updated?
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Sep 18, 2011
I used to send emails to anybody. Since three days I can send emails only to those that use my own email provider. Otherwise I got this message: "Desktop email program unable to submit message"
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Apr 28, 2012
I cannot find any OS 7.1 update available on my blackberry desktop manager. Is OS 7.1 already available in the Philippines for download?
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Jun 16, 2010
My device got bricked from updating. Got stuck at "Connecting to boot ROM". Device died, does not respond to anything, device manager says to change settings in computer control panel, followed the steps. Connecting and reconnecting device doesnt do anything, battery pull doesnt do anything, device manager can wake up the phone.
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Mar 16, 2012
How often does the email update on the Bold 9900? I have a pop account and a Hotmail account.
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Jul 18, 2012
While I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
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Jan 17, 2012
updating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
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May 24, 2012
Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
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May 26, 2012
I got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!
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Nov 13, 2012
Last night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.
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Jul 8, 2012
Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..
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Sep 26, 2011
My wife has a Rogers Bold 9900 running version 7.0.0.261.She has tried to change her BBM status picture and her Blackberry shows the changed picture. However, none of her BBM contacts can see the changed picture.Her BBM version is 6.0.0.129.We have tried waiting for several days, soft resets, battery pulls, deleting BBM contacts and replacing them.She is a new Blackberry owner and has only 12 BBM contacts, none of which can see her updated status pictures. They can only see the BBM status picture she initially saved when she first started BBM.Interestingly enough, the text of her status messages are viewable as she changes the text. it is only the picture that won't update on her contacts BBM.
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Dec 3, 2012
My phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
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