tried to sort out my bbid verification problem but its saying to reset my phone. so ill have to backup everything first. issue is the bb desktop software thing for my comp freezes on shutdown and rarely finds my phone on usb connection.
View 3 RepliesI can't send pictures taken from my new BB Bold 9900 to my desktop, it kept saying "File Transfer Failed to find service." But I can send files, without any problems, from my desktop to my phone.
I am a new BlackBerry user so I don't know if I', doing something wrong.
I have a 9900 Bold and I unable to get BB Desktop Software to work. Have tried uninstalling old version I had for my 9300 - but this is not happening either. A note comes up stating that my Mac, running 10.5.8 needs, to be ungraded yet I was able to make it all work the first time I synced the phone last weekend but not since I also have no service books - my provider has not sent them 4 times but none arriving. Means I can receive emails but with no send button, can not reply.
View 2 Replies View RelatedI have a BB9900 running device software 7.0. I also have BB Desktop Software 6.1.0.36 installed. I run Windows 7. I am trying to connect my computer to my BB using bluetooth so I can sync wirelessly. Bluetooth is enabled on my 9900 and my computer is a "paired device". However when I use the Desktop software and try to "add a bluetooth enable device" it can't find my phone.Also when I go through Devices and Printers on my computer I can see the phone (bluetooth is enabled on the computer) although there is a driver problem identified that windows can't fix.
View 3 Replies View Relatedhaving issues with the drivers for my 9900 in windows they wont let me install and keeps cutting in and out wont sync with desktop manger
View 2 Replies View RelatedI have a bold 9900, since the day I opened it and attached it to my computer.. it doesn't back up! I have a iMac with Snow Lepord. How do I get it to back up? It's on full warranty.
View 1 Replies View RelatedI am trying to find out why the Desktop Software is recommending me to update my OS7 version, and also to downgrade my BBM software. Whenever I go to Device->Software Updates on the phone, it says my Blackberry is upto date (7.0 Bundle 1315). And I already installed the new BBM update a few weeks ago(version 6.0.0.129). Note my carrier is T-Mobile. Can anyone inform me why I get update recommendations on the Desktop program and not the phone?
View 2 Replies View RelatedMy Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
View 1 Replies View RelatedAfter recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.
View 11 Replies View RelatedI have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
View 1 Replies View RelatedI have downloaded the BB Desktop Manager.I plug in my Bold but the Desktop Manager does not "see" that there is a device plugged in.I've checked the cord, the USB ports. All are in working order.So I am unable to do synch my Outlook.
View 3 Replies View RelatedI started see on my device a a white screen and app error 507. My The desktop pc will not recognize the phone.
View 2 Replies View RelatedI have a Blackberry Bold 9900, which I sync via version 7.1 of the Blackberry Desktop Software to my desktop PC, which is running Outlook 2010 with Microsoft Exchange 2007. The one area that does not sync is the calendar. Changes in my desktop sync to the Blackberry, but changes in the Blackberry will not sync to the desktop. I have checked the settings umpteen times and had others check them. i have removed all Cical entries on the Blackberry. I have completely re-set the Blackberry and settings.
View 3 Replies View RelatedHopefully someone can help I'm trying to add apps with DM. When I click the App button I get a popup screen that says I need the latest version of DM and click to update. The link takes me to the BB site for software, but it directs me to the same version of DM I already have. I've even uninstalled and installed again hoping that would help.I read in the BB troubleshooting forum that the most current is 1.0.3 build 23, but the one I'm using is build 19. Which is also the one that is linked to on the site I'm just lost how do I get to build 23?I also posted this in the Mac section a couple days ago, but no response.
View 4 Replies View RelatedSoftware Name: BlackBerry Desktop Software v6.0
File Name: 600_b042_multilanguage.exe
Download Size: 100.004 MB
Published Date: 08/10/2010
Available for download from
BlackBerry - BlackBerry Desktop Software
Comment: This version has a cleaner look and is easier to navigate then prior versions
After doing some backups and so, yesterday I started the sofware, conected the 9700 but the situation is different. Desktop appears gray, it recognizes my phone PIN and model, but it doesnt works. It appears freeze. Also the phone icons appears freezed. Shows the PC and the phone, but none moves. I tried with other PC, but the situations remains similar. What is happening?
View 6 Replies View RelatedSo, I just upgraded to a new Bold 9700 w/ Desktop Mgr 5.0.1.
I understand the complications some experience with this, and have diagnosed nearly everything (firewalls, virus protection, USB connection works, full/clean uninstall of old DTM, etc, etc.).
The unit is recognized by my PC and DTM. I can successfully search and download software updates, but I continue to get this error about "Your computer must be connected to the internet to perform this operation." It's maddening!
I use a stand alone PC running XP and using Outlook 2003. I'm not on any network. Don't use BES. I transferred all data from an old 8130 to this with no problem, I just can't get the initial sync to happen.
The only remaining solutions I've read about (although don't really understand) are:
1. ensuring COMM ports 80 and/or 443 are open to the device. How exactly do I do this? Really, I have no clue what that means.
2. Finding an old version of Destop Manager (4.2 and earlier). Got a URL handy?
3. changing my bberry router configuration. This sounds drastic, but at least it's a workaround.
I recently opened my BB desktop manager and it told me an update was available. I updated as suggested to v.6.0 and it seemed to download and open fine but since that initial time when it opened automatically after downloading I haven't been able to open it at all and keep getting a message saying that BB Desktop Software has stopped working.I've tried uninstalling and then reinstalling and it's not made any difference. I'm running Windows 7 on my PC.
View 2 Replies View Relatedwhat can you do if your blackberry does not connect to desktop software?
View 1 Replies View RelatedI am in Toronto and today BB desktop software was removed from my laptop. When I tried to download it, I got this error message: Downloads of this software are not yet available in your country due to regulatory reasons. check back for future availability.
View 4 Replies View RelatedI'm trying to update my phone on Blackberry Desktop software. When I connect it recognizes my phone's PIN but then asks me for a password. When I enter the password I use to unlock my phone it doesn't recognize it. Plus the track pad seems to be locking on vertical scroll on a number of applications.
View 4 Replies View RelatedI upgraded my Bold 9700 and when I try to sync I get:Intellisync cannot log onto exchange server. Please check server access or provide a valid password?I tried to uninstall the new desktop 6.0 and it says there is some kind of error so it will not uninstall.I reinstalled over the 6.0 and that didn't[t work either?
View 4 Replies View RelatedI have a BB Bold 9000, and I can't seem to connect to BB Device Manager. It's recognized on my computer as mass storage mode, but it won't connect to Device Manager, and just says Connect your Blackberry device.
View 1 Replies View RelatedI cannot sync itunes to the blackberry desktop software. it has worked in the past but just stopped working. I have tried deleting both items several times then reloading but it just shows no lists to sync. I can load the music by downloading onto the SD card but it is so annoying as it has worked, I think it may be a microsoft problem blocking but Im not sure.
View 8 Replies View RelatedMy laptop used to be able to detect my blackberry, it now will charge it but it does not give me mass storage options anymore and desktop manager can not detect it. Mass storage mode is turned on. I've uninstalled and re-installed desktop manager but still no luck.
View 1 Replies View RelatedI recently updated my dekstop manager to v 6.0.1.13, but since then it would not start at all. the blackbery screen comes up and then it shows the eror message and asks me to report to microsoft. I have tried uninstalling and installing again, but nothing seems to work. I have xp sp3 installed on my laptop.
View 2 Replies View Relatedhas someboddy the way to install the Desktop Software for PC working with win 7 64 bits release?
On my lenovo T420 the instalation failed.
I am trying to instal the desktop sofware for my 9900 bold and the error message appears - Error 1321.The installer has insufficient privileges to modify the file C:programme files
esearch in motionlackberry desktopintellisyncsynchronize.dll.
