I am in Toronto and today BB desktop software was removed from my laptop. When I tried to download it, I got this error message: Downloads of this software are not yet available in your country due to regulatory reasons. check back for future availability.
View 4 RepliesI am trying to instal the desktop sofware for my 9900 bold and the error message appears - Error 1321.The installer has insufficient privileges to modify the file C:programme files
esearch in motionlackberry desktopintellisyncsynchronize.dll.
I have downloaded ver 5 desktop manager several times and it is not able to install. I have completely un-uninstalled the previous software and deleted the regristry keys, RIM. After downloading the new version of software (5.01) off of the BB website and extracting the files, it will ask to install in english and then my issue pops up: a windows installer window pops up, with information and no errors. then the installer closes. the installer closes out and will not continue. the desktop manager software will not load and i have tried several different downloads, cleaned installs and i even tried ver 4.6.
View 5 Replies View RelatedI've just recently downloaded the desktop software to my computer and am having some slight troubles. Everytime I put the device password in the computer, it rejects it and prompts me to try again and so on and so fourth.
View 4 Replies View RelatedI have tried several times with the desktop software for pc and the media sync but it just wont get past 4?
View 3 Replies View RelatedI just got a Curve 9300 today and when I try to download the desktop software I don't have a clue which one to download.
I couldn't see the Curve 9300 there for selection and I'm really stuck what to do to download the correct software. My options on thw phone state v5.0.0.977 (platform 6.3.0.63). Dont even know what that means!
download the correct software I need to use with the phone.
When downloading the blackberry desktop manager,the form asked of country and city,but it showed loading countries without it loading,now I can't download the desktop manager so as to connect my smartphone to my laptop
View 7 Replies View RelatedDownloaded the new desktop software ver 7. will not complete sync just states processing sync preview. Had to remove old version and add new ver 7 would not update automatically.
View 9 Replies View Relatedi have been trying to dwonload the blackberry device software and i am unsuccesful!!!wenevr i try to download it...an error message pops up saying to install microsoft redistrutble c++ 2008 pending...then there is an option for install ...i click it..something gets installed and then i get an window saying blackberry desktop sofware that requires microsft redistrutable package is installed....then i click ok..an then i get a window saying installsheild wizrd complete.
the wizard has been interrupted before blackberry dekstop sofware could be completely installed your system has not been modified.to install the program at a later timeplese run the installation again.
I can not open the Desktop Software v6 after downloading. I get the error message: "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience." I downloaded Windows PC software. I have Windows XP with Service Pack 3. Any ideas what is causing the software not to open? I downloaded v5.0 and have no issues opening and using this earlier version.
View 14 Replies View RelatedMy desktop does not recognize my droid turbo...
View 2 Replies View RelatedI've been all over the blackberry website trying to find a link to download Roxio Desktop Manager for my blackberry curve 8330, and all I get are documents.
View 2 Replies View RelatedI am unable to download the blackberry desktop software to my home computer. I have Windows XP and I received an error message when trying to download the software. I cannot back up my blackberry without this software. Any help would be great as I need to reset my blackberry because I am unable to download any apps or receive my personal e-mails to my phone or use BBM and resetting the phone to its factory settings is the only solution I have been given.
View 2 Replies View RelatedAfter recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
my wifes 8530 we just did the BB App World upgrade. Now we can't see or find the icon to open and use it. After being on the phone with Verizon for a while they contacted BB and this is what I was told to do.
-Download BB desktop manager on my computer
-Backup all data from the phone
-Do a hard reset which will delete all data from the phone
-Reinstall all data from desktop manager back to phone and then the icon should appear
A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.
View 11 Replies View RelatedI am trying to download version 7 for opera mini to download but each time i try to download it off my phone using wifi halfway through the download it says error and stops any idea why ? and when i transfer the files to my phone from pc to install it
View 6 Replies View RelatedI have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
I'm new to this site. I have been using Blackberry for many years, and was most recently running Desktop Manager 4.2.2. I also use ACT! Contact Manager Software(form Sage) v6.0. All was working perfectly! 4.2 sync's directly with ACT.I recently upgraded desktop software to 5.0 to fix a problem on my device. Unbeknownst to me, BB Desktop Manager software stopped supporting direct sync to ACT after v4.2.So 4.3 and beyond DO NOT support direct sybc to ACT!.I have 4.3 software, but I'm trying to find 4.2.2 download.
View 17 Replies View RelatedI have downloaded the BB Desktop Manager.I plug in my Bold but the Desktop Manager does not "see" that there is a device plugged in.I've checked the cord, the USB ports. All are in working order.So I am unable to do synch my Outlook.
View 3 Replies View RelatedI started see on my device a a white screen and app error 507. My The desktop pc will not recognize the phone.
View 2 Replies View RelatedI have a Blackberry Bold 9900, which I sync via version 7.1 of the Blackberry Desktop Software to my desktop PC, which is running Outlook 2010 with Microsoft Exchange 2007. The one area that does not sync is the calendar. Changes in my desktop sync to the Blackberry, but changes in the Blackberry will not sync to the desktop. I have checked the settings umpteen times and had others check them. i have removed all Cical entries on the Blackberry. I have completely re-set the Blackberry and settings.
View 3 Replies View RelatedHopefully someone can help I'm trying to add apps with DM. When I click the App button I get a popup screen that says I need the latest version of DM and click to update. The link takes me to the BB site for software, but it directs me to the same version of DM I already have. I've even uninstalled and installed again hoping that would help.I read in the BB troubleshooting forum that the most current is 1.0.3 build 23, but the one I'm using is build 19. Which is also the one that is linked to on the site I'm just lost how do I get to build 23?I also posted this in the Mac section a couple days ago, but no response.
View 4 Replies View RelatedSoftware Name: BlackBerry Desktop Software v6.0
File Name: 600_b042_multilanguage.exe
Download Size: 100.004 MB
Published Date: 08/10/2010
Available for download from
BlackBerry - BlackBerry Desktop Software
Comment: This version has a cleaner look and is easier to navigate then prior versions
After doing some backups and so, yesterday I started the sofware, conected the 9700 but the situation is different. Desktop appears gray, it recognizes my phone PIN and model, but it doesnt works. It appears freeze. Also the phone icons appears freezed. Shows the PC and the phone, but none moves. I tried with other PC, but the situations remains similar. What is happening?
View 6 Replies View RelatedSo, I just upgraded to a new Bold 9700 w/ Desktop Mgr 5.0.1.
I understand the complications some experience with this, and have diagnosed nearly everything (firewalls, virus protection, USB connection works, full/clean uninstall of old DTM, etc, etc.).
The unit is recognized by my PC and DTM. I can successfully search and download software updates, but I continue to get this error about "Your computer must be connected to the internet to perform this operation." It's maddening!
I use a stand alone PC running XP and using Outlook 2003. I'm not on any network. Don't use BES. I transferred all data from an old 8130 to this with no problem, I just can't get the initial sync to happen.
The only remaining solutions I've read about (although don't really understand) are:
1. ensuring COMM ports 80 and/or 443 are open to the device. How exactly do I do this? Really, I have no clue what that means.
2. Finding an old version of Destop Manager (4.2 and earlier). Got a URL handy?
3. changing my bberry router configuration. This sounds drastic, but at least it's a workaround.
I recently opened my BB desktop manager and it told me an update was available. I updated as suggested to v.6.0 and it seemed to download and open fine but since that initial time when it opened automatically after downloading I haven't been able to open it at all and keep getting a message saying that BB Desktop Software has stopped working.I've tried uninstalling and then reinstalling and it's not made any difference. I'm running Windows 7 on my PC.
View 2 Replies View Relatedwhat can you do if your blackberry does not connect to desktop software?
View 1 Replies View RelatedI'm trying to update my phone on Blackberry Desktop software. When I connect it recognizes my phone's PIN but then asks me for a password. When I enter the password I use to unlock my phone it doesn't recognize it. Plus the track pad seems to be locking on vertical scroll on a number of applications.
View 4 Replies View RelatedI upgraded my Bold 9700 and when I try to sync I get:Intellisync cannot log onto exchange server. Please check server access or provide a valid password?I tried to uninstall the new desktop 6.0 and it says there is some kind of error so it will not uninstall.I reinstalled over the 6.0 and that didn't[t work either?
View 4 Replies View RelatedI have a BB Bold 9000, and I can't seem to connect to BB Device Manager. It's recognized on my computer as mass storage mode, but it won't connect to Device Manager, and just says Connect your Blackberry device.
View 1 Replies View Related