Software :: Unable To Download Blackberry Desktop To My Home Computer
Aug 27, 2012
I am unable to download the blackberry desktop software to my home computer. I have Windows XP and I received an error message when trying to download the software. I cannot back up my blackberry without this software. Any help would be great as I need to reset my blackberry because I am unable to download any apps or receive my personal e-mails to my phone or use BBM and resetting the phone to its factory settings is the only solution I have been given.
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Jun 15, 2010
my wifes 8530 we just did the BB App World upgrade. Now we can't see or find the icon to open and use it. After being on the phone with Verizon for a while they contacted BB and this is what I was told to do.
-Download BB desktop manager on my computer
-Backup all data from the phone
-Do a hard reset which will delete all data from the phone
-Reinstall all data from desktop manager back to phone and then the icon should appear
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Aug 22, 2010
I've just recently downloaded the desktop software to my computer and am having some slight troubles. Everytime I put the device password in the computer, it rejects it and prompts me to try again and so on and so fourth.
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Jun 12, 2012
i have been trying to dwonload the blackberry device software and i am unsuccesful!!!wenevr i try to download it...an error message pops up saying to install microsoft redistrutble c++ 2008 pending...then there is an option for install ...i click it..something gets installed and then i get an window saying blackberry desktop sofware that requires microsft redistrutable package is installed....then i click ok..an then i get a window saying installsheild wizrd complete.
the wizard has been interrupted before blackberry dekstop sofware could be completely installed your system has not been modified.to install the program at a later timeplese run the installation again.
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Aug 15, 2010
i just bought 8520 curve v4.6.1.314 and i am unable to download latest vesion of bbm whereas my friends are using it n even sent me links but i cant access n get http error msgs.
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Nov 3, 2012
I failed to download blackberry protect means it showing download failed & also showing error
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Dec 4, 2012
I could not download or send e-mail from my BB. I am getting the message ' Your device had problem connecting to the server' thx
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Jul 5, 2012
i am unable to download maps for blackberry curve 9320
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May 14, 2012
the headline speaks for itself - any got similar issues and a solution?
Info:
iPhone 4, Windows 7
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Oct 9, 2011
I just recently purchased the droid binoc and i have started using the zumocast with my phone and macbook pro.
I am able to stream photos, videos and music but I am unable to download any file to my phone and when I do my phone confirms file has been downloaded the file says failed and when I tried to retry it stops after a few seconds and says failed again.
I have also tried this with videos and music and it had the same result.
I'm still unable to download any files from my computer to my phone at this time.
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Jan 25, 2010
I have downloaded ver 5 desktop manager several times and it is not able to install. I have completely un-uninstalled the previous software and deleted the regristry keys, RIM. After downloading the new version of software (5.01) off of the BB website and extracting the files, it will ask to install in english and then my issue pops up: a windows installer window pops up, with information and no errors. then the installer closes. the installer closes out and will not continue. the desktop manager software will not load and i have tried several different downloads, cleaned installs and i even tried ver 4.6.
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Apr 16, 2012
Just bought iPhone 4S - want to synch to office computer for Outlook contact/calendar, but my music, etc., is on home comp. Can I sync to both?
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Sep 20, 2010
I am currently in a South American country called Guyana, and the service provider for Blackberry here is named Digicel. However, when I try to download ANY software (OS firmware, Desktop software) from the Blackberry site, I get the following error:
Downloads of this software are not yet available in your country due to regulatory reasons. Please check back for future availability.
Digicel has a number of outlets based in Guyana, and Guyana has not threatened to ban Blackberry service in this country, so I would like to know what is causing this error, and how it can be resolved. I know the downloads are being blocked due to my IP, which is showing as belonging to Guyana.
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May 26, 2010
I just loaded up the Desktop Manager from Blackberry's website but when I click on the icon to start it I get the attached message. I also loaded the software from the CD in the box with the same result.I can't do anything from here. Saving the file Desktop doesn't fix it. If I click on Find I get a message saying the filetype htmlfile is not found.
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Jun 25, 2011
When I delete email's on my desktop, they don't delete on the BB 8820 mobile device (although they once did).
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Aug 11, 2010
Work Machine issue - Windows XP: I have installed, removed, shut down and re-installed the latest Desktop Software 6.0.2 B45, but cannot get the Desktop to recognize my Playbook. Also the system does not recognize the machine as a mass storage device either
Home Machine Issue Windows XP: I have done as above and now not only does the softare not recognize the Playbook but it reloads 6.0.2 B45 each time it is connected. The computer recognizes the Playbook as a mass stoage device, but at 570 MB 100% full (its a 64 G machine)
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Mar 27, 2011
Is there a desktop app that allows you to utilize BBM from your computer? Sometimes when the phone is charging or when I'm in the office, it is easier to use the computer.
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Dec 24, 2010
I got a new 8520 recently and on Monday. Hooked it up to my PC and transferred all my Address Book Contacts & Calendar to the phone using Desktop Manager.Next day I got the activation code from my company and put it in and hey presto I was getting emails. Next day I connected it back up to my PC to make some changes to my Calendar and after that the emails stopped.I had to get a new activation code and it was back online however the day after that after I connected again to Desktop Manager it stopped receiving emails again. Back receiving emails again after getting another activation code.Speaking to others in my company who have BB, they have said their contacts & calendar automatically update on the phone when they change it on their PC but it doesn't happen on mine.Any ideas to help me out? Where am I going wrong?After the first time I got the activation code and connected to the PC, it wouldn't sync the Address Book Contacts as it said it was set up for wireless synchronisation but I never set that up?
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Jan 29, 2010
I had been having trouble with the Blackberry Desktop software crashing each time I closed it when I was done using it. This morning when I booted my computer I got an error message that said RoxWatchTray9 was unable to locate component. When I tried to close that box it attempted to install something but it just stalls. When I close try to cancel it just freezes. After while it tries to install again only to freeze again.
I figured the best solution would be to uninstall and reinstall the program but when I went into Add/Remove I discovered six listings for Blackberry Device Software for Blackberry 9530 smartphone, one for v5.0 and five for v4.7.0. I finally managed to uninstall the v5.0 at the top of the list but I can't remove the other five. I also can't reinstall the program. Roxio Media Manager continues attempting to force an install and is hogging my system resources.
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Jul 19, 2010
Does Blackberry Support sync with office 2010.
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Jan 16, 2010
i have a blackberry bold now the screen has been broken i can call people etc but cant see any thing my problem is i need to see my contacts some how is there a way that i can do this on the computer i have installed the blackberry sofware and have backed up the files etc but i cant open them to veiw the contacts etc.
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Feb 2, 2012
I have been unable to synch my BlackberryTour with Outlook 2010. We run XP Pro as an operating system on the computer in question. Various versions of the Blackberry Desktop software haven't helped. Either they will open the BB Desktop Software (Version 5.0) but won't synch to Outlook 2010, or the BB software loads apparently successfully, but won't open on the computer (Version 7.1). My husband says he tried all the BB desktop versions in between unsuccessfully.
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Jun 8, 2011
I installed the Blackberry desk top software on one computrer and have no problem syncing and updating, but when I installed the software on another computer it does not detect the connected Blackberry. USB is OK because Blackberry charges. What am I missing?
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Jan 13, 2010
I am trying to sync my Yahoo calendar with my Blackberry Bold 9700 via the Blackberry Desktop Manager (version 5.0.1) and am getting the error message "Connection to Yahoo server was lost" when the calendar sync is occurring. The only option on the screen is to press "OK". Once "OK" is pressed, the Blackberry Desktop Manager returns to the synchronization screen. The address book syncs successfully, but the calendar does not. I have tried syncing one way and both ways without success.
A few notes about the environment: I am using the newer version of Yahoo Calendar which I have seen recommended on other postings. I am using standard Yahoo not the small biz version. I have seen this recommended, too.I am connecting my Blackberry Bold 9700 to my laptop via the USB cable that is supplied by Blackberry.
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Jul 26, 2011
I have a BB curve 9300 and have installed a new OS on to my computer but the operating system won't recognize it...
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May 10, 2012
I am so frustrated. My Computer sees my phones as a usb but the Blackberry desktop manager can not see it. I keep getting this message; unable to install device driver.
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May 10, 2012
My desktop manager can not see my my smartphone. But it sees the usb. I is also able to see other smartphones. But mine seemsm to have a problem.
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May 23, 2010
I have several pictures that I want to upload to my computer from my blackberry curve 8210. I already dowload blackberry desktop manager v5.0.1 and when I clicked media..this comes up- [IMG] and then when i clicked install this pop out when i clicked launch..this pop out... Note that I do have the cable thingy that plug to the computer and it is plug to the phone.
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Apr 13, 2010
a client of mine (bold 9700 with latest device software) has complained on more than one occasion about receiving missed call notifications when connected via usb to her computer (while desktop software is running - also latest version). phone does not ring, the missed call notification just appears. she says this happens WELL after the synchronization process finishes so it's not like the call came in while in the process of sync'ing.
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Aug 8, 2011
I have set a password on my 8250 which locks and unlocks it. However when I connect to my computer Blackberry desktop asks me to input a password. When I input the password set for the 8250 it will not allow connection to desktop. I have never set a password in 'Desktop' and have even tried uninstalling and then reinstalling it but each time I attempt to connect it rejects the link. Any ideas as to where I can get hold of guidance on how to get past this problem as it is preventing me from using the Blackberry fully?
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Mar 23, 2010
I've read a few threads on changing the Icons on the start-up screen, by altering the order that the application appear, and moving them so they are the first appliactions to on the applications screen. But I have Icons that are present on Home screen (desktop) that don't appear as an application on the application screen? Here is my delema: My current theme (VODAFONE WHITE) has the front page menu order of:
Voice Mail
Call Log
Email
Text/Media Messages
Calander
But I want to change the theme... except "Voice Mail" isn't an application and therefore its not a movable application to make it appear on the front screen. I would dearly love a new theme (vodafone white is lame!) but it offers exactly the menu I want..
How do I create "Voice Mail" to be an application so that I can move it to one of the first 5 positions and make it appear on the home screen?
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