BB Bold :: Computer Desktop Manager Doesn't Detect Smartphone?

May 10, 2012

My desktop manager can not see my my smartphone. But it sees the usb. I is also able to see other smartphones. But mine seemsm to have a problem.

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BB Bold :: My Computer Desktop Manager Doesn't Detect It

May 10, 2012

I am so frustrated. My Computer sees my phones as a usb but the Blackberry desktop manager can not see it. I keep getting this message; unable to install device driver.

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BB Bold :: Desktop Manager Cannot Detect?

Mar 23, 2012

My laptop used to be able to detect my blackberry, it now will charge it but it does not give me mass storage options anymore and desktop manager can not detect it. Mass storage mode is turned on. I've uninstalled and re-installed desktop manager but still no luck.

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BB Bold 9000 :: Reload Software 513 - Unable To Detect Phone Through Desktop Manager 4.6

Aug 24, 2010

I've got a blackberry 9000 device that I cant seem to reload. My computer (2 of them) have not been able to detect it through Desktop manager 4.6. Some things I've tried were detecting it with Javaloader's USB wipe, but that didn't work as it would not detect. I've tried two separate batteries, still to no avail.

It seems for some reason this blackberry cannot be detected. The device is relatively new, not used for more than a month. I'd love to get this issue resolved with some help.

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BB Desktop Software :: 8530 Cannot Get Desktop Manager To Detect Phone?

Feb 27, 2010

I've spent a week trying to get the desktop manager to detect my curve 8530 to no avail My pc windows xp professional detects it but not the manager Ive tried what i could find on blackberry forums as well as my providers support forums and nothings worked is there anything else i can do.

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BB Curve 8900 :: Desktop Manager Does Not Detect Paired Over Bluetooth?

Jul 24, 2010

I'm trying to set up bluetooth synchronization for my 8900 now that I am no longer on a BES.I picked up an Asus USB BT-21 bluetooth adapter for my PC, which is apparently based on Broadcom hardware. I'm running Win7 64 bit and installed the Broadcom drivers for the adapter. I followed the instructions here: http://www.blackberry.com /btsc/ search.do? cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy.Everything works fine up until the point where I go back into Desktop Manager and try to find my 8900. Desktop manager manages to find every other blackberry in my building except for mine. At the bottom of the instructions, it says that a conflicting IT policy might be the cause of this problem. So, I reset to factory defaults to remove any lingering IT policies as per the instructions here: http://www.blackberryforums.com/rim-software/67224-remove-policy.html?highlight=remove+policy Tried to connect again but still no joy in mudsville.

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BB Bold :: 9900 Doesn't Backup With Desktop Manager On IMac

Jan 1, 2012

I have a bold 9900, since the day I opened it and attached it to my computer.. it doesn't back up! I have a iMac with Snow Lepord. How do I get it to back up? It's on full warranty.

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IPhone :: Computer Doesn't Detect It But It Still Charges

May 9, 2012

Windows 7, iphone 4g, all up to date firmwar, software and operating systems on phone, computer and itunes.Diagnostic on USB ports come back as fine and working. Itunes doesnt detect phone and in my computer the iphone is not showing up as a detected device. I have removed and deleted everyone apple component and software that is on my computer and reinstalled.Still nothing.

Info:
iPhone 4, iOS 5.1

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BB Curve :: Desktop Manager On Computer Not Recognizing 9300

Jul 26, 2011

I have a BB curve 9300 and have installed a new OS on to my computer but the operating system won't recognize it...

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BB Torch :: 9800 Doesn't Connect To Desktop Manager

Mar 11, 2012

Handset: Torch 9800
Desktop Manager Version: 5.0.0.11

Problem: When I connect Torch with PC and start Desktop Manager, DM asks password for BB. Once the password is punched, DM takes some time to connect i.e. a PC and BB is shown on Torch screen, trying to connect to each other AND then DICONNECTS.

Actions Already Taken: I have uninstalled and reinstalled DM. I have taken out battery and reboot BB. BUT problem persists.

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BB Tour 9630 :: BB Doesn't Recognize Desktop Manager

May 4, 2010

Just got this BB from Verizon, everything works fine but when I plug it into my PC the Desktop Manager software is a mess. I'm running Win XP. I've double checked all the USB connections, uninstalled and reinstalled the the BB software and taken the BB battery out and put it back, so it's none of those things. I brought the BB back to Verizon they said "it's working fine, must be a driver or something, duh".

When I plug in the BB and bring up Desktop Manager sometimes the BB is recognized sometimes not. When I try to use the Roxio Media Manager it comes halfway up but the hourglass cursor never goes away and it just sits there thinking for hours. Sometimes I get a pop up saying " First Time Configuration...., it won't let hit any of the choices, I just have the hourglass thinking. I always have to hit Ctl, Alt, Del and call up my task manager to quite the program because the hourglass never turns back into the cursor. I just want to manage my media. This is very frustrating.

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BB Curve 8520/8530 :: Hard Reset - Download Desktop Manager On Computer?

Jun 15, 2010

my wifes 8530 we just did the BB App World upgrade. Now we can't see or find the icon to open and use it. After being on the phone with Verizon for a while they contacted BB and this is what I was told to do.

-Download BB desktop manager on my computer
-Backup all data from the phone
-Do a hard reset which will delete all data from the phone
-Reinstall all data from desktop manager back to phone and then the icon should appear

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BB Bold :: Smartphone Doesn't Recognize ID

Jan 9, 2012

I recently changed the password on my Yahoo email. I have been trying to change it on my Bold 9650 but to start I have to enter my ID (which I checked and is my email address) but when I enter it I get an error message saying that my "user name is invalid. A user bane nust be at least 4 characters." and I can get no further. I have verified my Blackberry ID and my username but nothing I do works. As a last resort, how do I delete my email account entirely and start over?

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BB Desktop Software :: Desktop Redirector Error After Update / Desktop Manager 5.0.1

Mar 29, 2010

After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.

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BB Bold 9650 :: Desktop Manager For Mac

Aug 3, 2010

Hopefully someone can help I'm trying to add apps with DM. When I click the App button I get a popup screen that says I need the latest version of DM and click to update. The link takes me to the BB site for software, but it directs me to the same version of DM I already have. I've even uninstalled and installed again hoping that would help.I read in the BB troubleshooting forum that the most current is 1.0.3 build 23, but the one I'm using is build 19. Which is also the one that is linked to on the site I'm just lost how do I get to build 23?I also posted this in the Mac section a couple days ago, but no response.

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BB Bold :: Can't Connect To Desktop Manager

Mar 9, 2012

I have a BB Bold 9000, and I can't seem to connect to BB Device Manager. It's recognized on my computer as mass storage mode, but it won't connect to Device Manager, and just says Connect your Blackberry device.

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BB Bold :: Desktop Manager V6 Cannot Start At All

Aug 26, 2010

I recently updated my dekstop manager to v 6.0.1.13, but since then it would not start at all. the blackbery screen comes up and then it shows the eror message and asks me to report to microsoft. I have tried uninstalling and installing again, but nothing seems to work. I have xp sp3 installed on my laptop.

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BB Bold :: See Contacts On The PC Desktop Manager?

Jan 5, 2012

How do I see my contacts on the PC desktop Manager...

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BB Bold :: Sync To Desktop Manager?

Sep 16, 2012

When I try to sync my contacts the desktop manager reads all the contacts on the blackberry and on Outlook but when it finally comes to syncing up it says 'unable to access local folders. If your outlook profile uses a hotmail connector, you much create a local data store.' I do not use a hotmail connector so I don't know what to do to make this work.

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BB Bold 9000 :: Desktop Manager Unable To See Bold On Windows 7 64-bit

Jul 11, 2010

I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.

I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.

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BB Bold 9700 :: Not Recognized By Desktop Manager

Mar 12, 2010

I am with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)

I am having difficulty syncing my device to my computer.

I am running Vista 32 bit on a Dell Inspiron 1525.

I have downloaded Desktop Manager 5.0.1 B49 MultiLanguage - Without Media Manager successfully and downloaded the latest version (I have seen elsewhere that this version is suggested for the bold 9700).

My computer recognizes the device but from the Found New Hardware prompt as a RIM Composite Device but In the desktop manager it says that there is no device plugged in.

I have also turned on media card support and mass storeage mode.

I cannot find the appropriate driver through the device manager either.

I did a couple battery pulls and connection re-tries in different usb ports.

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BB Bold :: 9700 Desktop Manager Error

Jun 29, 2011

When i run the desktop manager setup file, the installation process begins, and shows me a dialogue box that says 'pending .net framework' and i hit install to let it start. It goes through a couple of dialogue boxes and after like 5 mins, an error appears saying 'this requires that .net 3.5 sp1 shouild be installed' and i hit finish and it is exited.

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BB :: Desktop Manager Does Not Recognize My Bold 9780

Aug 2, 2011

I see there are some other threads about this point, and recomended links for reading articles on the knowledge databases (some links are not working). In my case, may be, the problem is my Windows Vista is not using the Blackberry USB driver; instead, it uses a standard usb driver. I tried to update it in the Device Manager, by selecting the ones that is found in program FilesCommon FilesResearch In MotionUSB Drivers, but the process always finishes telling me the driver is up to date. The result is, Windows recognices the unit, even if I connect it as a USB unit, and if I connect it for Multimedia sincronization; but BB Desktop Manager does not see it.

I also tried downloading and installing BB USB and Modem drivers from the BB downloads, but that didnīt change anithing.I think this is the source of my problem, because most documents in the knowledge database says I have to see the BB USB driver on de Device Manager.How can I force Windows to use BB USB driver?

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BB :: Upgrade My Bold OS Without Connecting To Desktop Manager?

Jun 25, 2012

How can i upgrade my bold OS without connecting to desktop manager. As per my desktop manager there is no upgrade available, but my phone carrier launced an upgraded module in UK, but that's not launched in India yet. how can i upgrade my phone which is in india with the module launched by Vodafone in U.K

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BB Bold :: 9000 Is Not Connecting With Desktop Manager

Sep 10, 2012

my blackberry bold 9000 is not working.. i mean 2 days before it suddenly reboot and after that it wont start. its red light flash for 30 second then its tried to loading but in 10 seconds it reboots again and it is not starting. even when i tried to connect it with pc, it is not connecting with desktop manager. i am worried. i searched for all solutions but not getting any usefull information.

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BB Bold :: Connect Device Manager With Desktop?

Sep 3, 2011

My PC sees my Blackberry plugged in, but the Device Manager tells me to Connect, and I can't sync my contacts, etc.

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BB Bold :: Install Another Language Using Desktop Manager?

May 15, 2011

Hi there I LOST ALL languages I am using with my blackberry after I installed the OS it says i have to use desktop manager to install the desired language. but its all in EXE format nothing in DMG which is for mac.I really need to install other langauges and I cannot seem to have access t o windows at all?

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BB Bold :: Cannot Find OS 7.1 Update In Desktop Manager

Apr 28, 2012

I cannot find any OS 7.1 update available on my blackberry desktop manager. Is OS 7.1 already available in the Philippines for download?

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BB Software :: .ipd File Corrupt - Desktop Manager Doesn't Recognize The File

Jul 21, 2010

I have backed up and restored many times, however on this occasion the desktop manager doesn't recognize the file.ABC says it isn't a blackberry file.

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BB Bold 9700 :: Desktop Manager Not Allow Delete Off Application

Feb 12, 2010

Why does desktop manager not allow you to delete off applications you aren't going to use? The ones I'm specifically wanting to delete are in the downloads folder-mobile video, community, music apps, my-cast weather, MobiTV, MusicID, and XMradio. I'd like to get rid of these to free up some space for other applications I will use.

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BB Bold 9650 :: Desktop Manager Error Message

Sep 7, 2010

When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this?
I am running a 9650 and have Desktop Manager for Mac.

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