I have downloaded the BB Desktop Manager.I plug in my Bold but the Desktop Manager does not "see" that there is a device plugged in.I've checked the cord, the USB ports. All are in working order.So I am unable to do synch my Outlook.
I have a Blackberry 9700 phone which has been working fine up until today when I decided to load the "Blackberry User Tools" software onto my P.C. at home. After successful installation and machine restart, I was asked to enter my "Device Password". Assuming this would be my password I set originally to lock my phone I entered it and found this didn't work. I subsequently attempted a number of other logical permutations but then realised that if I continued I would lock my phone. So I stopped (at 8/10 tries) and called my service provider "Orange UK" who advised they couldn't help me and that if I continued to enter the incorrect code, it would wipe my phone as it would automatically reset!When I connected via USB last time, it asked for me to enter the word "blackberry" which I did but when it then asked me to enter my password (which I assumed was the four digit numerical code I had originally set the phone with) it failed to work. I am now left with two further attempts. Please can anyone assist by advising me what I can do to overcome the problem without wiping my phone as the contents are very important to me.
About 3 weeks ago I had to switch from a Curve to the 9700. I used the switch device wizard to do this with no problems on my home laptop. Since then I have backed up the 9700 to my laptop but when I went to do this today, the device is not recognized by my laptop. I have tried just about everything with no luck. I thought the issue may be my cable and/or USB port but I actually connected my old Curve to the laptop and it immediately was recognized. I also have been synching the 9700 on my work PC and drove into the office today to see if I could do so..it worked without any problems. I am therefore not sure by the 9700 won't now connect to my laptop. Any ideas from anyone as to what I should be doing or what the problem is? I uninstalled and reinstalled the desktop manager application twice thinking that may be the problem but it has not resolved the issue. As an aside, I have gotten a message appearing on the 9700 saying that the USB connection does not have sufficient power to charge the device. I then acknowledge the message and it shows it is charging so I am not sure what that is...
I was running it for like 2 weks and it was fine, all I use it for is to backup my phone..But today I tried installing an app through the BB Desktop Software, whenever I click on the applications seciton, it just says reading device applications...loading.........and hangs there forever.....I am thinking of installing v5......
Unit: Bold 9700. I run an HP P8600 Windows XP_SP3. All syncs including Media have worked fine...until now. Media Sync has instead, sunk. Have so far done this: Removed and reloaded DM. Removed and reloaded Media Sync (2x). Tried numerous usb ports and swapping usb cables (both original bb). Cleared check boxes from Power Management from usb root hub thingies, many Windows restarts, many battery pulls, ran calfix.exe. Media card is fine and mass storage is turned on. When BB connects, should it appear as a removable drive in My Computer? This is not happening. Problem is only with Media Sync.
I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.
I've just recently downloaded the desktop software to my computer and am having some slight troubles. Everytime I put the device password in the computer, it rejects it and prompts me to try again and so on and so fourth.
I type in my password which I know to be correct, or I'd have been locked out of it a long time ago, and it just keeps popping up. I can't back up my device or anything with the PC. What gives? Is it looking for a different password?
I switched data from my old device Storm 9500 to my new device BB bold 9700 using the newest BB desktop manager. After data got switched I got a small popup asking me do i want to delete data from my old blackberry.... I said yes (why not)... So my new bold 9700 got wiped ?! somehow.
After i used the auto backup file created which had data from the Storm device to "restore" data to bold 9700 once again it just got the ipd backup file which had loads of messages..... overwritten and i lost the data from the Storm entirely. Can i get it back anyhow. I tried some undelete software... but no luck so far... appart from recovering a few images...
The newest software upgrade is giving me fits - in addition to losing some of my favorite apps (BrickBreaker, we hardly knew ye), every time I connect my device to the PC to synch, my device automatically reboots. This is time consuming and annoying.
after updating my torch, the red light wont stop blinking. blinks twice.. stops and on and on.whenever i would plug my torch to the computer it gives me this message :"The BlackBerry® Desktop Software cannot connect with this device.ï»¿If this device is rebooting or has a dead battery, click Retry to attempt to reconnect once the device reboots.If clicking Retry doesn't connect the device, or the device isn't rebooting with a charged battery, you might need to update your BlackBerry® Device Software to correct the problem.You can also click Cancel to stop trying to connect your device with the BlackBerry Desktop Software. To try again, you'll need to disconnect and reconnect your device with your USB cable.ï»¿"then whenever i click update > blackberry 6.0 (which is recommended), it would stop at "Loading OS" and quits by itself.
I'm new to the Blackberry Forum and would really appreciate some help! I bought a new blackberry, installed the OS from the Black Berry Website, but the desktop manager had no applications on it. My blackberry did not have blackberry messenger and notepad/memopad. I was able to download blackberry messenger, and that does show up on my desktop manager now, but I haven't found a notepad/memopad to download. Can anyone offer suggestions as to how I can get a notepad on my blackberry?
When I synch with the Desktop manager, it seems to resolve contacts and appointments fine, but then goes to check for device application updates.About a week ago, it stalled at about 2/5's of the way throughthe update.Now it returns to that same point when it hits the updates step and never progresses.I have rebooted both PC and phone, tried to stop the task, and hit the CANCEL button, but it responds to nothing.
I just did a hard reset (battery removal) on my Storm2 9550. When it finished booting, I started up the Desktop Software and connected the phone via USB. I got the following message:
This Blackberry device is using an MTP connection. Some media features require mass storage mode for your device, which will interrupt any active media transfer protocol (MTP) connections. Do you want to switch to mass storage mode?
I'm not sure exactly what this means or if I should answer 'Yes' or 'No'. (I didn't have any luck searching for that particular message online).
I have a Pearl and recently installed Desktop Manager 6.0. I do not have any media card installed on the device. When I start up Desktop Manager and try to access the pictures or other files stored on the permanent internal memory, Desktop Manager complains I have no card installed. In the previous versions, you had the choice of accessing either the internal memory or the media card, but I see no option for that in version 6.0.
I mistakenly installed the 7280 device code on my computer for my 7230 device. Was trying to upgrade the device since the reception was poor.
Now, the desktop manager (v 4.2 and 5.1) do not communicate with the device at all. as soon as i plug the blackberry into the USB, the desktop manager goes into "working" mode so i cannot synchronise or do anything with the desktop software while the blackberry remains plugged in.
Question: how do i get the 7230 device code back (newest version ideally but any edition will do)? It is an old model so finding it hard to locate the device code.
i'm trying to make a switch to my BB curve 8330 to BB Tour 9630. i'm using the DM, and appear stuck on "Connect to device ROM". i click cancel button, but the DM do nothing. i'm just want if takes too long or is a problem? i have about 1 hour stuck.